All County Towing
Reviews and Complaints

My van was towed on 3/11/24,I arrived the following day around noon the pay the fees and get my vehicle back. I waited almost 2 hours to get it back. Upon leaving I noticed my van was leaning on the driver rear. Apparently the tire was replaced due to getting damaged in you guys possession by All County and the wrong size was put on and to make it worst,the tire is dry rotted.

My name is Yolmina Lesperance. I have a Blue Nissan Altima 2016 that was towed in oakland. I left the car in front of my gym at exactly 3:16AM they towed it at 3:50Am and they say the car is abandoned. When I call them The representative explained very well that its a private property; which I understand and proceed to retrieve my car. I went and got it this morning at the central Broward location, and I left for school. On my way to school I heard a weird sound when I stopped to check, my bumper was all out. I notice there is a broken piece; I am not sure if they pushed it in so I could see that it was okay but now its all out and I’m sure my car was not like that. I am hoping to hear from you soon and thank you for taking your time to read this email. Pictures are attached below.

hello there. my cargo van got towed away from a guest spot at my grandmothers place on June 28th 2023. i did not know that commercial vehicles could not park there overnight. no big deal, things happen, and you have a job to do. when i picked up the truck, it was intact with no dents or scratches, and nothing was missing/stolen. your driver was professional. my major complain is of the girl that i dealt with the day after my truck was towed. she is a white tattooed girl in her 20's-early 30's. this lady was so evil and unstable that she gave me such a hard time even after i had proof of the vehicle. i spent a lot of money on cab fare since i don't live in south Florida and have no family there. i had to keep trying to get papers and proof, where at the end i had to get a notarized paper from the Jacksonville leasing company. this unstable lady gave such a hard time to a lady there, that she was on the floor outside and crying. she is totally heartless and unstable.. she called the police accusing the ladies husband of approaching her in a threatening manner which is not true. the guy was outside of the gate coming near the car ready to pick it up, then your employee lady backed up into the gate fast and closed it, screaming, you are not getting your car, i am calling the police, you cannot threaten me ! this employee lady is not only extremely unstable, but dilutional as well. she gave everyone a very hard time. the police even mentioned they are there on a daily basis. (my invoice number is 119486) and this happened at the Pembroke road facility. afterwards, i went again the next day and the young black girl that works there, did her job correctly, went over all the papers and released the truck, without any problems. the other girl i and everyone else had the problems with should not be there and representing your company. i used to do tow aways in the 80's in Miami and worked for dl-towing, downtown towing and many others. i am aware of the Paperworks/proof you need to release a vehicle. this lady just lives on creating a bad time for everyone. as a business owner to another business owner, you should really look into this matter for your reputations sake. sincerely. roger r. vega

Our vehicles was towed and upon picking it up on May 14, 2023 at the Hollywood location at 2467 Pembroke rd, Hollywood, FL 33020, we noticed our vehicle had damages on the passenger side going to the back. It was scratched up and the light is broken. Attached is photos of the damages found. Not to mention, the person at the yard to pick up the vehicles was very rude and the price given over the phone and the price told in person to pick up was different.

The driver of a black F-450 tried to run me over the road Saturday January 1st 2022 truck number 101 license plate number E5533D at 645 Pm on dania beach blvd then he turned on his rear lights trying to blind me while driving. Remember your company is liable for your drivers actions injuring another person can be worst then the Sunrise lawsuit.

Now they are preying on elderly people and their care givers

My name is Tynishka Davis Collie. My car was towed Friday August 19,2022 from nova central. I had the car for about 4 weeks. It's a brand new 2022 Hyundai Sante fe and the bumper is scratched on the left back passenger side. What will be the next course of action? I brought it to the female that brought my car out to me and she took a photo as well. I will attach the photo as well.

I was towed to the fort Lauderdale location.

My car was towed from and taken to the 2467 Pembroke Road location last Friday, July 1. Upon recovering the vehicle at the yard, I noticed that there was damage to the right rear bumper and reflector. I told the person in charge and she said I should write to [protected]@allcountytowing.net to place a compliant. I did but I have not received a response yet.

I’m a resident here at Somerset apartments for like a year in a half now my car which is a Mazda CX-9 Black has my parking permit in my window. My car has a boot on it now I’m late for work and still on hold with the rep from all county im highly upset and i need to talk to an supervisor and see why are these people just booting everyone car just for a dollar.so for one the paper that they put on my window car description was a Toyota Highlander with a different tag number and all from mines

Well my car was towed by ur company from Fort Lauderdale area my car is a bmw rear wheel drive ur company pull my car from the from and up my exhaust system which cost me $250 to get done then they turn the car car around which is lowered to the ground and mess up bumper lip which cost me $150 so i don’t know what you all going to do about my car I need to get my car fix asap these guy or unprofessional jus because of money they gonna mess up people car

I am unable to hear from All count towing. I moved into my complex March 31st and immediately registered my vehicle for a decal to be mailed out. After 10 day I didnt receive a decal I emailed them and they said they would send another. 7 days has gone by and I tried emailing and calling and noone is responding. I would like to k ow where my decal is at and want to be sure my vehicle will not be towed.

Please address this issue.

This tow company attempted to tow a vehicle that was legally parked and the individual try to hustle money from the person who they told the vehicle since the owner came out just in time. It is a no class business with very rude and unprofessional people who work at this business. Please stay clear of this business.

This tow company has no care at all DONT follow procedure for picking up cars totally damaged the bottom of my engine as well as my brake system . I asked the guy what kind of truck was it that towed my car (I already knew it was the same truck let alone the only truck in the yard ) he then began to say that's irrelevant my questions are irrelevant .. yes I do have a video of the truck and him saying everything mentioned.

My car was booted. I called to have someone come take the boot off and to pay. Rude guy no mask. I said no mask. He said no. I said the. You can't help me. He drove off rude. Called back in same lady as always. She's always so rude. Doesn't give her name and said there is no one above her. She is only one to take complaints. They are the rudest bunch of people.

My name is LaRonni Terry my car was towed November 19, 2019 from Broward Gardens apartments 2970 nw 19th st ft Lauderdale Florida 33311. Prior to my car getting towed there was no damage on my vehicle, I was told to call back Monday to speak with Antony, I have included pictures below if you guys can also show me pictures before towing was done that will be great also.

Invoice # 44366

Parking lot scheme! Got my car towed while trying to celebrate a friends bday brunch. Not even 1 hr has gone by and my car was towed by All County Towing company address 2467 Pembroke Rd Hollywood FL 33020 which 15 min east of Cafe Iguana. They charged me $130.50 to get it out. I was targeted because of my high end car the man who walked up to me knew my car was towed and gave me the business card for the Towing location... (how does he even know it was MY CAR in the first place?) How does he even know I was looking for my car when it was 2 other people walking with me? The man knew the exact amount they charged to get my car out! Which means he was watching me from the beginning and he was part of the scheme. They lied and reported UPS called in the Towing but UPS does not operate on a Sunday! Illegal transaction just to make chump change money! I parked where other people parked their car but only my car was towed (I'm guessing because my car was a high end car so they figured they can take advantage of me!

Refer to letter below for complaint, this company, 6 days after being fired and after their signs had been taken down and replaced by the new company towed 2 of our resident's vehicles in violation of statute as per the Pembroke Pines Police Department

April 28, 2017

All County Towing
520 NW 7th Street
Ft. Lauderdale, FL 33311

Re: Illegal towing of our residents’ vehicles

We refer your attention to enclosed copy of a Fax which was sent to you on April 13, 2017 wherein you were advised that we had contracted the services of a new towing company and was thereby terminating your services with our organization. This towing company subsequently removed and replaced all your towing signs on April 13th.

On April 19th we received notice from one of our residents that their vehicle had been stickered with a BLANK parking violation notice, subsequently on April 20th, her vehicle and one from another resident were towed by your company.

We have contacted the Pembroke Pines Police department and filed an incidence report identified as #17-25977. The police advised us that in addition to your being notified, it is illegal for a towing company to remove any vehicle from a private location when their signs are not displayed.

Based on above, we are demanding that you immediately refund all fees charged to our residents as follows:
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX, Pembroke Pines, FL 33024
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX, Pembroke Pines, FL 33024

Failure to do so within 5 business days will trigger our counsel’s legal action against your company on behalf of our affected residents.

Respectfully,

Board of Directors
Westview Condo 7 Association

Cc: XXXXXXXXXXXXXXXX, XXXXXXXXXXXXXXXXXXXX, Broward County Division of Towing, Florida Department of Consumer Affairs