Demand letter
to whom it may concern,
i don’t know if this company is a scam using your logo but i have an email from zack and sean using this logo but the number on your web page is different. Anyway, here is my story i contacted all my sons moving and several others about september 1, 2023, move. All my sons and one other company gave a quote of $199.00 an hour the other company said it would take 7 hours for a one bedroom move. Zack and or sean wasn’t sure it would take 7 hours but they could not do it on friday september 1, but told me i should put $100.00 deposit down because the slots go fast. So, i did and settled for saturday september 2, 2023. I am an older disabled woman that goes to bed for the night by 6 pm. I brought from home depot 7 boxes, tape and wrapping paper. This was not a move that was thrown together the last minute everything was packed, properly wrapped up and ready to go a week ahead of time. On september 1, i went to my new apartment got my keys dropped off food and a mirror. Saturday, i got up and ready for 12 noon. At 12:15 i called got sean who said i was the second move and they would be there about 2 pm so i called an uber and took some bags to my apartment i have the ride so uber is only $3.00 for me. Got back by 2pm called again at 2:15 pm and was told they were running late they would be there at 4:30 pm or zack offered monday which i had to work so it had to be done saturday i am stuck i have no choice i have to wait. 4:30 came and went they arrived at 6 pm. Three kids not one of them over 25 years old got out of the truck sean or zack who are older were no where in sight. These kids were tired and properly hungry because supposedly they had been working all this time. Not only did i not move into my new apartment until 10 pm these young, but exhausted children also dropped and broke a/c fairly new, printer, iron board, the stool that goes with my makeup desk, and they scrapped up my kitchen table. They tried to hide the things they broke and when i noticed the printer looked funny in the sheet it was wrapped in, they denied it like children do when they break things. The youngest one was even argumentative with me they were aware that my property was broken and damaged before they took $1, 261.16 out of my account on september 5, 2023. Zack nor sean felt it necessary to inform me they were working with only a 3 boy crew or that they were kids. This is my demand letter if the $1, 261.16 that was taking from my account on september 5 along with $100.00 that was taking from my account on august 4, 2023 is not returned by october 12, 2023 i am suing all my sons, zack, sean and those 3 boys i will be suing for $7000.00 because i missed two days of work and church on sunday because i was so tired. I will be suing for cruel and unusual punishment to the disabled, unfair and deceptive practices, and theft with the intent to defraud. I will file so many complaints with all the deffierent government agencies you all will not be able to open another business on earth when i am done do not play with my money!
sincerely,
allison graham
Desired outcome: my money back