AllPosters.com
Reviews and Complaints

Do not order from this terrible website, AllPosters is highly unprofessional company which will give you nothing but headache. Ordered a frame from them as a birthday present. It arrived absolutely broken! Frame was poorly made from some cheap plastic material and looked terrible. I returned it in order to got a refund (well at least they promised me one), but these scammers never gave me my money back! The worst ever!

I have ordered two posters from www.allposters.com and after two months of waiting I received only one. The second one never arrived.
I went online and contacted AllPosters customer service and asked where my second poster was. They promised to check something. About three days later they contacted me and said that there were supposed to be two poster in the package. I said that there was only one.
Later they contacted me again and said that it was not possible. I told them that I do not care what they think, I paid for two items and since I received only one I want a partial refund.
They refused to refund me and literally called me a liar!
These people are crazy! I have no idea how to prove them I'm not lying!

I am a teacher and I needed to order some posters for a big event in our school. So I was actually responsible for all the posters. I went online and found www.allposters.com.au and made a big order. I was supposed to receive them a week ago but still nothing. I have no idea what to do! They do not reply to my message and ignoring all my calls! I am responsible for posters! Please, I need help.

I received my poster few days ago. The poster itself is not that bad, however they do not use proper tubing like other poster sellers. This company uses the cheapest paper to wrap the poster. The order was placed on November 25, and arrived only yesterday on January 7. Delivery is extremely slow and the poster arrived in a poor condition. I ordered it as a present as there is such an option on their website. They supposed to hide the price, but that was not done. The note that I have added also wasn't included. I photographed it for evidence and sent the pictures to AllPosters. I demanded a refund, but they did not reply me yet.

I want my money refunded. I brought a poster which was not the size I paid for. Get this company sorted out! They should be shut down and not able to trade. Give me my money back. I warned them I would sue them off and I will. SHUT THEM DOWN

I ordered poster from the website www.allposters.com.au. It should be the present for my mom’s birthday, but these jerks only promised to deliver it, but nothing happened. When I was sick of their empty promises, I told them to cancel the order and provide refund, but they suddenly stopped to communicate with me and now I have no idea how to reach these ###.

They are effing Liars, they emailed me on 17 Feb to say my order has shipped and I checked with DPD to find it is at their Oldbury depot, after THREE days it was still there, I called DPD and was told that AllPosters haven't even given it to them, called AllPosters and was told it takes 10 days to ship - WTF, 10 days from Birmingham to London?.

I emailed them 7 times and they refused to answer, I then called them and they said that they cannot refund as it was been dispatched, so they told me to refuse it when it was delivered and they will have it sent back and then will refund me!

I have an expired Groupon for AllPosters.com. Not only is it common practice, but that if the Groupon is expired the basic amount paid for the Groupon NEVER EXPIRES. In this case, I should at least be entitled to $24 worth of merchandise, the basic amount paid to Groupon for an AllPosters.com deal.
The representative on live chat at AllPosters flat out said "no", the Groupon cannot be used; this after he said I could not combine it with the promo code. No combo with the promo code I understand but o/w I felt I had somewhat of a legal binding commitment. He asked the Groupon #. After I gave the #, waited 20 minutes, I tried to initiate the conversation over and over again. The rep never terminated the chat, but never contacted me again. It was like talking to myself while he watched. Creepy.
I don't know whether I would be careful which Groupons you get, as this is not my first difficulty, but I would definitely steer clear of AllPosters given their persnickety ways and refusal to accept their own discounts and/ or coupons.

Allposters.com has absolutely abhorred customer service. I live near Seoul, South Korea, and I placed an order with this travesty of a company on December 16, 2012. I ordered 5 posters, which I was supposed to receive December 24-28, 2012, yet it is January 7, 2013, and I have yet to receive my product. I have sent them three emails regarding the whereabouts of my parcel, yet the customer service remains as elusive as the package itself. Do not order from this site, as they are the most incompetent company I have ever dealt with.

Ordered 3 posters, paid for, received shipping number and never heard from them again.Took the money and ran.Would never use this company again.

I would not recommend anyone order a poster with these people. They are deceiving and unreliable. I have been waiting almost a month for my poster to arrive when on the website it states 3 - 5 days shipping. I am absolutely appalled with these peoples response to my concerns. They do not care and make excuses that don't even make any sense. This is one of the responses I received "Please note that the shipping timeframe mentioned on our website does not include the time shipper will took to delivery your shipment." How could they not state how long the shipper takes? Is that not a piece of information that should be stated? Now they are telling me to wait until the 29th of August (I ordered on the 23rd of July.) and according to this review page I will be lucky to receive anything. This was meant to be a present. I have been let down. Be warned. Allposters.com are online scam artists and you will regret ordering with them. I am sorely disappointed with the service and I feel very, very deceived.

I placed an order with Allposters.com on the 5th of August. There was no notification of the order shipping, and no response was sent to my queries. Since then, I have sent the following emails: "Hi, I wondered why I had not received my Tshirts yet, and then I went to the webpage where it said they had not shipped yet. It said that no shipments were scheduled yet, and so I thought you maybe hadn't processed my payment. But now I check and I seem to have paid twice. Could you please confirm this, and perhaps tell me when it will be shipping?" (29 August) "Hi, I'm still waiting for a reply on this." (1 September) "I am very upset with the lack of response to my customer query."(5 September) "Dear sirs, Unless I receive a report from Allposters, I will have no choice but to file a legal grievance against the company." (8 September)

I have not received a single email from the company, and have found similar disputes catalogued across the internet.

As posters were delivered far too late, I questionned how to get a refund and was told to simply refuse delivery and it would be processed. However despite numerous chasing by phone and email, still no refund.

I ordered a poster from allposters a month ago and to date have not received any feedback or the poster. I emailed them 3 times and also filled out those surveys but still no feedback. This is a scam site. I will make it my mission to report this all over on every single forum I come across. Allposters.com is a SCAM. They are busy with FRAUD and they NEVER contact u when u ask where your stuff is. SCAM FRAUD allposters.com!

I returned two posters to Allposters.com in late 2007 for reasons of "product quality" (the coloration of the two posters, which online appeared to be a set, was different) and was promised a refund (of more than $50). The refund never arrived and I have worked multiple times to get it, each time being promised that "a committee would meet and approve" my refund or given a specific date when a check would be mailed. Eventually, I was told that my transaction was now too old and no longer in the system, etc. I felt totally scammed and would counsel against doing business with the firm.

I ordered 2 posters from AllPosters.com. About a week later, they arrived; both in undamaged, triangular-shaped boxes. Upon opening said boxes, I found to my dismay that not one, but both posters had an enormous dent in them, as if someone had carefully rolled them, laid them on a table, and karate chopped them before sealing them up. Unrolled and hanging on the wall, both posters had a gigantic wave of creases going down the middle.

I called to complain, and was met with surprisingly cooperative service. They promised an immidiate and free replacement of both posters. Another few days pass, and I found two more triangle prisim boxes on my doorstep. Once again however, the posters inside were severely dented. I was sent yet another set of replacements, only to find these dented as well. 4th time's the charm, I suppose, as the final shipment of posters were pristine.

Kudos to AllPosters for having such great customer service via phone, but a note to anyone who buys posters online: be sure to specifically state with your order that you want them hand-rolled and processed.

This company is a JOKE! i ordered a frame print and a t-shirt a month before christmas, they sent the print right away, then i got a bunch of invoices saying the 'print' was backlogged and i wouldnt get it. It took 3 phone calls & 10 emails for them to correct I still needed the t-shirt. Another 5 phone calls & 10 emails later I still had to hound them to find out on December 15th they would not even have the item. When they FINALLY refunded me they wouldnt give me the shipping and handling even though I paid for it and they hadnt shipped ANYTHING! I wouldnt order from them if it were free! it was a t-shirt for crying out loud and they couldnt handle that. i find them pathethic and when you call customer service you call India and they have NO IDEA what is going on w/ their actual store in California! disgusting company that I wouldnt touch again for anything.

Back in early April I bought a few posters from allposters.com. I thought I was going to save money buy signing up for their discount. I was wrong. Ever since then, I have been getting strange withdrawals from my bank account titled 'shopper discounts.' I should have pursued this earlier because this is the second time I have been charged $12! Now I have to call my bank and straighten this mess out. I don't live near the credit union i bank with right now so I have to make special arrangements to file a report. Do not shop on the website. they overcharge and rip you off. And to think I was going to buy MORE posters on there for father's day. I AM PISSED.

That was $24 I could have spent for something else.