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2.0 4 Complaints
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Alpha Taxis Complaints 4

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12:58 pm EST

Alpha Taxis Taxi driver

Got picked up from my home address, asked the driver nicely to stop off at Tesco which was around the corner and he had an attitude from when I entered the taxi.i was no longer than 3-4 mins as there was a cue in Tesco. He Proceeded to stop my taxi and charge my card and I’m very disappointed and angry with his attitude. Very rude and shouldn’t be taxing

Drivers name: Amar

Drivers car: blue Kia Niro

Booking number: [protected]

Desired outcome: Refund! & driver to do a course on how you speak to passengers!

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1:27 pm EDT
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I booked a taxi to go to work, my first day. I didn't know the place as it was assigned by an agency. I needed to be on time, it was raining heavily and I have n ear problem so I haven't take care from the rain and wind. Taxi pick me on time, I provided the right postcode when I booked and told the driver that I never been there. After few minutes he...

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7:48 pm EDT

Alpha Taxis Driver

My son 18 has rang your taxis a blk car came pick him up as he gets into taxi asks him we’re r you going my son said I was going to Garson but now meeting mate Islington rd ? He refused take him snywere? Why would you accept job come house let ppl inside car then refuse take him after waitin ages , my son has autism I feel this forgein driver was rude & unfair it’s still a fare / job ? He was shoutin sbusive liar out car to son ! This is unacceptable behaviour from a taxi , don’t come if not taking job !

Desired outcome: Apology

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9:44 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Alpha Taxis Faulty Billing

ACCOUNT NUMBER 4582123 TEL NUMBER [protected]- THE NUMBERS ARE RELEVANT TO A CASE OF FAULTY BILLING ABOUT, WHICH THERE HAS BEEN CORRESPONDENCE WITH YOUR BILING DEPARTMENT. OUR ATTEMPTS TO GET THEM TO STRAIGHTEN THINGS OUT HAVE BEEN TO NO AVAIL. HENCE WE DRAW YOUR ATTENTION TO THE MATTER AND REQUEST YOU TO INTERVENE TO RESOLVE THIS DISPUTE IN A FAIR MANNER

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DeanBuck
Liverpool, GB
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Nov 13, 2023 9:03 pm EST

I was outside when he turned up he pulled over asked was the taxi for me i said yes give me 1 minute as i was on the phone to girlfriend he turned the car round and drove out as i was shouting where are you going and wouldnt answer my calls when i rang to speak to driver

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Overview of Alpha Taxis complaint handling

Alpha Taxis reviews first appeared on Complaints Board on Jun 4, 2013. The latest review Taxi driver was posted on Feb 3, 2024. The latest complaint Faulty Billing was resolved on Jun 04, 2013. Alpha Taxis has an average consumer rating of 2 stars from 4 reviews. Alpha Taxis has resolved 1 complaints.
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  1. Alpha Taxis Contacts

  2. Alpha Taxis address
    2 Croft Fields, New Town Field, Bedworth, CV12 8RU
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  4. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
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Alpha Taxis is ranked 16 among 31 companies in the Taxi Services category

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