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Alpine Bank

Alpine Bank review: Debit card

M
Author of the review
12:07 am EST
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I tend to have a number of fraudulent charges to my debit card, and every time I found fraud I called the bank and every time they had me come into the bank and get a new debit card. I began asking about it because I was forever changing my debit card number to creditors

This morning I called in the usual fraud on my account and was told to come in and get yet another debit card. When I went in, today, 1/9/24, early afternoon, the teller was on her computer and phone for maybe twenty minutes trying to resolve my debit card problem, I assumed. I stood and waited, and finally she tells me they can't issue me another debit card because it's reached a maximum, and would put the bank in jeopardy. I told her I have to have a debit card, it's how I pay all my bills. She had no answer, and I now do business with a bank who can't provide me a debit card because they made a mistake by continuously issuing me debit cards instead of referring me to the fraud department

I will be changing banks, obviously, because I have to have a debit card, and would appreciate a bank who didn't let so much fraud slip through.

Also they don't close the books on Saturday or Sunday and it messes me up when I am expecting a deposit.

I have a masters in psychology, so I'm not an idiot. The Mesa Mall Alpine bank in grand junction is the worst bank I've ever done business with.

Just thought you should know

Desired outcome: Resolve debit card issue

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    970.920.4800
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    600 East Hopkins, Suite 001, Aspen, Colorado, 81611, United States
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