Alternative Automotive’s earns a 5.0-star rating from 1 reviews, showing that the majority of customers are exceptionally satisfied with service and vehicle repairs.
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Scam
I had my car towed to Alternative Automotive. I wanted the car to be put in running condition. About two weeks later the mechanic called and said the car was ready. I paid $426.04 and drove the car away. It soon failed and I had it towed back to the mechanic. A week or two later he called and said the car was ready. To my suprise he charged me another $314.20. The car did not make it home. I had it towed back to the garage and about a week and a half later he once again said the car was ready. Once again he had the affrontary to bill me ($79.00 and change - which I paid in cash). I drove the car home holding my breath. I put the car up for sale and sold it the following week.
I disputed the $314 charge on the grounds that he did not put my car in running condition. To date I have not received satisfaction on my complaint. In fact I have received a written and one verbal turn down. The reasons given were beyond comprehension. I am amazed that my credit company will not support me in this obviously fraudulent action.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Overview of Alternative Automotive complaint handling
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Alternative Automotive Contacts
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Alternative Automotive phone numbers(214) 443-7911(214) 443-7911Click up if you have successfully reached Alternative Automotive by calling (214) 443-7911 phone number 0 0 users reported that they have successfully reached Alternative Automotive by calling (214) 443-7911 phone number Click down if you have unsuccessfully reached Alternative Automotive by calling (214) 443-7911 phone number 0 0 users reported that they have UNsuccessfully reached Alternative Automotive by calling (214) 443-7911 phone number
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Alternative Automotive address2500 Oak Lawn Ave, Dallas, Texas, 75219, United States
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Alternative Automotive social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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I had my car towed to Alternative Automotive. I wanted the car to be put in running condition. About two weeks later the mechanic called and said the car was ready. I paid $426.04 and drove the car away. It soon failed and I had it towed back to the mechanic. A week or two later he called and said the car was ready. To my surprise he charged me another $314.20. The car did not make it home. I had it towed back to the garage and about a week and a half later he once again said the car was ready. Once again he had the affronters to bill me ($79.00 and change – which I paid in cash). I drove the car home holding my breath. I put the car up for sale and sold it the following week.
I disputed the $314 charge on the grounds that he did not put my car in running condition. To date I have not received satisfaction on my complaint. In fact I have received a written and one verbal turn down. The reasons given were beyond comprehension. I am amazed that my credit company will not support me in this obviously fraudulent action.