Always Loyal Maine Coone review: Complaint regarding non-compliance with feline mandatory health certificate and pyruvate kinase deficiency, a genetic disorder t

I am writing to file a formal complaint against [Company Name] for their failure to provide me with a mandatory feline health certificate, as required by the laws of the State of New York and New Jersey. My contact person at your company, Deborah Lux, has treated me unethically and disregarded the health and well-being of the cats I purchased.

On [Date of Purchase: 11/22/2021], I acquired a Maine Coon named Sylvester from Deborah Lux, who operates under the business name "Always Loyal Maine Coons." It has come to my attention that Sylvester has been diagnosed with Pyruvate Kinase Deficiency, a genetic disorder that causes anemia due to the breakdown of red blood cells. According to the health information provided, Sylvester has one copy of this variant for the condition.

As per the sales contract I entered with Always Loyal Maine Coons, I have the right to a replacement and an explanation as to why I was sold a cat with a genetic defect that can negatively impact breeding success. I requested the DNA results of Sylvester's parents from Deborah Lux, but she only provided me with a blurry copy and refused to provide an up-to-date version. Furthermore, she blocked my attempts to communicate with her regarding this issue.

I would like to bring to your attention the relevant sections of the sales contract that support my complaint. In the contract, it states that Always Loyal Maine Coons LLC is responsible for providing the buyer with information about the breed, health records of the sire and dam, and the health information of the kitten or cat being purchased. Additionally, the contract includes a lifetime satisfaction guarantee, which allows for the return and replacement of a kitten if it is found to be incompatible with the original purchaser's situation or if the purchaser's living circumstances change.

Based on the information provided in the contract, I firmly believe that Always Loyal Maine Coons has violated its obligations by selling me a cat with a genetic disease that has contaminated my litters. The sale of a cat with known genetic defects for breeding purposes is unethical and goes against the principles outlined in the contract.

I demand immediate resolution to this matter. I expect Always Loyal Maine Coons to provide me with a replacement for Sylvester, as well as the necessary documentation to ensure the health and genetic integrity of the replacement cat. Additionally, I request a clear and up-to-date copy of Sylvester's parents' DNA results.

Failure to address this complaint in a satisfactory manner within [reasonable time frame] will leave me with no choice but to escalate this matter further, including seeking legal recourse to protect my rights as a consumer. I have attached a copy of the sales contract for your reference.

I look forward to a prompt response and resolution to this issue. You may contact me at the following contact information: