Ambar Motors Inc’s earns a 2.3-star rating from 3 reviews, showing that the majority of used car buyers are somewhat dissatisfied with their purchases.
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Car Sales
I bought a car from them, the car is great, decent (not the best) price, sales process was smooth. However, during the financing process, the dealer's Financing person (Phillip) clearly stated that due to my credit, THE BANK was requiring me to buy an "extended protection plan" and GAP coverage in order for my application to be approved.
A couple days later I confirmed with the bank that in fact it was not a requirement from them.
When confronted, and when he realized he was being recorded (in a place that's open to the public) Philip offered to break my cell phone.
The next day, I showed up at the dealership to cancel both the GAP coverage and extended protection plan and demanded a full refund, I left with their word they would cancel it and paperwork to proove it.
After I left, I received a call from their manager, Rey, telling me they wanted to cancel the deal because if I was cancelling those products the deal was no longer profitable for them, and he demanded I bring the car back or they would take it. I told him the law in Florida doesn't allow for seller's remorse. Keep in mind the deal was fully funded and approved by the bank at this point.
Important to note here, I was in contact with the 2 companies that provide the GAP and protection program, and they never received the funds or a contract from the dealer, the dealer retained the funds the entire time.
It took 8 more weeks and the threat of legal action for them to refund the money for those 2 products that were sold under deceit.
Do your homework first and do not make same mistake as me
I purchased a vehicle from this dealership and it had a few problems in which upon purchase were brought to dealerships attention, so I kept on calling and finally Bert returned my call and accepted no responsibility in fixing issues of car. My vehicle has several issues including a problem when started cold. The vehicle jumps until warmed up and according to this gentleman Bert they will not fix problem becuase he states" I sell cars" then my power sterring pump broke, battery died, transmission jumps when changing from 2nd to 3rd gear. I have to pay for all these fixtures out of pocket with no support from dealer but yet they are so sure when they sell vehicle that they even offer lifetime warranty on engine and transmission as long as I own the car but they are not backing up what they market. Consumers beware and if you consider purchasing from this dealer do your homework first and do not make same mistake as me. If you investigate there are several allegations against this dealership from other consumers with same complaints.
Awful company
No one should buy a car from these people. when you go to buy they are so friendly then they forget that you ever existed. I brought a Mercedes Benz c230 when I went to buy it the sales person told me that I did not have to worry about anything because they would give me a lifetime warranty and that there warranty was better than Mercedes warranty he also said that if I wanted to I could take it to Mercedes because it was still under warranty but that I really didn't have to go through all that because they got all there cars checked out by Mercedes. After I bought the car every time I called a machine would pick up and it would take up to a week for them to call you back and I mean I would leave messages to the 3 owners the sales man the secretary the finance officer and no one would call me back. I was having problems with the key for the car and they fixed it once then everything went wrong 5 weeks after I bought the car the key would no longer open or close the car the sun roof would not close and the garage door opener would not work and it took me 3 days to get a hold of Bert one of the owners he is the fat guy that comes out on there commercial talking about how he guarantees all his cars and how if you buy a car from him you become part of his family. Well when I got him on the phone and I told him that I had problems with my key he said your on your own I don't do keys. And he would not allow me to speak and then he said you know I am not engaging in this conversation you and I are over and he hung up and now I can't get anyone to call me back and my car is not working. So if you want to be treated like his family buy a car from him but if you do not want to be RIPED OFF do not buy a car from this man Ambar Motors.
The complaint has been investigated and resolved to the customer’s satisfaction.
Ambar Motors on 12 ave in Hialeah are rip offs. I bought my car from there on July 4, 2016 and I paid a car that is fully loaded when in fact my car is not. No power seats no navigation screen nothing fancy just a plain old regular car. So now I cannot even get my car refinanced because my car is worth $8, 000 and they charged me $23, 000 with a $3, 500 down. I keep calling them and I am getting the run around. They are scammers they basically sell you what ever car they want and tell you this is the only car you get approved for. And since sometimes one is desperate they take advantage. I am going to make a complaint to the DMV and to Consumer Financial Protection Bureau and then complain to Florida Department of consumer services. These are peoples life they are missing up. They over priced my car by $12, 000. My note is 471.00 and I'll be stuck with it for 6 yrs. Just cause they lied and also the bank allowed it. So that's why I am complaining about the bank it self. It is there job to to a search on blue book value and believe they as well made up bank statements although I sent them some seems very odd all the things they were doing in the back office. They will not get away with this everyone needs to complain. Sad thing is that they are aiming at the Hispanic that don't know any better. They think they are getting a deal of a life time when in fact they are getting screwed. So sad
Horrible company! Will lie and say the bank needs more money and it's a lie! They're the ones who want the money! They rob you! Thieves! I can not wait to switch my car and have NOTHING to do with ambar motors EVER again! DONT go to this place unless you wanna be harassed in all types of ways!
Not suprprising your experience was positive County Judge Linda you're a county judge. Remember you work for the taxpayer. I hope you posted here on your time and not the taxpayers time.
Como es posible que un dealer que tanto se anuncia por televicion tenga un general manager que esta siendo juzgado por estafa.le dicen Rey es un calvo con cara de amigo, despues de investigar un poco ya que a un amigo estos tipos los estafaron como a tantos otros, sale a relucir en esta investigacion que este tipo esta esperando sentencia por ESTAFA en otro lugar. ! parece que estos dealers famosos contratan a sus manager salido de las salas de la corte.Creo que algo se debe hacer a respecto, por favor tengan un poco de respeto por el dinero de las personas
My rule of thumb is stay away from business that constantly advertises on radio or tv like Ambar Motors. Good businesses do not need that; they operate on recommendations from satisfied customers. The lack of that makes Ambar Motors to spent money in ads.
This is salvador blanco son. You ###ed me over I'm gunna make sure this will never happen to anyone again. We are going to make sure every Cuban in miami knows the crook that you are.
MI OPINION RESPECTO A AMBAR MOTOR QUE SON UNOS ESTAFADORES QUE NO LES IMPORTA LUCRAR CON EL DINERO DE LAS PERSONAS.TE MIENTEN Y TE PROMETEN COSAS QUE LUEGO ES MENTIRA, YO COMPRE UN NISSAN 2013 ALTIMA HACE 4 MESES Y EMPESO SE LE EMPESO A CAER LA PINTURA PARTE DEL CAPO Y DEL FRETE DEL CARRO LE HABIAN CAMBIADO EL BOMPER Y LO PINTARON COMO QUIERA PARA PODERLO VENDER Y AHORA LE ESTA SALIENDO LA BASURA QUE HICIERON, PERO ES VERDAD, Y TIENEN RAZON ALGUNAS PERSONAS LO QUE DICEN, LA CULPA ES UNO POR DEJARSE ENREDAR POR ELLOS POR QUE ESO ES LO QUE HACEN, VAS A COMPRAR UN CARRO, Y ELLOS TE METEN OTRO POR LA CABESA EL QUE LES CUADRE A ELLOS, NO A TI, MI OPINION.SON UNOS DIGNO DE LASTIMAS, Y QUE LES APROVECHE TODO LO, QUE LE HACEN A LAS PERSONAS.SIN MAS UNA VICTIMA MAS DE AMBAR MOTOR
The service is horrible. They are really rude and treat people like ### I am currently consulting a lawyer because they canceled my guarantee just because I had an argument with the manager regarding their customer service I got yelled at in front of customers and staff if they thing is going to stay like that they are really wrong.
SI SU DINERO QUIERE VOTAR EN AMBAR MOTORS TINENE QUE COMPRAR VASTA YA DE ABUSO A LA CLASE TRABAJADORA NOOOOO ME CANSARE DE REPORTAR ESTE MALTRATO TAN GRANDE DE ESTAS RATAS SIN ESCRUPULOS ...
PERO TODO LO MALO REGRESA ... NO COMPREN EN ESTE PECIMO LUGAR
NO SE LES OCURRA COMPRAR EN AMBAR MOTORS UNA AMIGA QUE CONOSCO COMPRO ALLA Y AL IGUALQUE A MI LE ROBARON EL DINERO QUE TENIA ALA MES DE TENER EL CARRO SE LE ROMPIO LA TRANSMICION Y NO SE LA ARREGALRON PORQUE NO TENIA GARANTIA CUANDO A ELLA LE DIJERON QUE TENIA 100% GARANTIA EN FIN UN RAMILLETE DE MENTIRAS NO COMPREN EN ESTE NIDO DE RATAS APESTOSAS ...
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Ambar Motors Inc address4380 W 12th Ave, Hiealeh, Florida, 33012, United States
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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