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Ambetter From Western Sky Community Care
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Ambetter From Western Sky Community Care Complaints 1

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Ambetter From Western Sky Community Care Ambetter has been really uncooperative

Ambetter has been really uncooperative. We paid our 1st premium in Dec 2021 and have been paying monthly since. We got our insurance cards from Ambetter directly before the new year. The Ambetter portal site wouldn't let us in. My wife needed a mammogram, but we couldn't tell if a facility or doctor was covered. So we called on my phone 1/3/2022 at 1:03pm and were on for a total of 1hr 2min and 50sec. We finally got a representative to check and confirm that the facility was covered, we got prior authorization and went to the mammogram appointment at UNM Sandoval Regional Medical center on 1/7/2022. They gave us a bill for $987 UNM Sandoval and Ambetter rejected it on 3/10/2022 saying it was out of network. Ambetter says they have no record of the phone authorization. They also don't acknowledge my wife as a member when we call for help even though we both have cards, member numbers and have been paying 3 months. It took almost 30 representatives over 3 months to approve access to the web portal so we could manage our healthcare. When we call, we hear the message this call is monitored for quality assurance purposes. So, there should be a record of the call and preauthorization. We just want the mammogram to be covered and we'll contact BNM to switch companies because of Ambetter refusing us access to their healthcare portal for more than 2 months as well as misleading business practices.

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Is Ambetter From Western Sky Community Care Legit?

Ambetter From Western Sky Community Care earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Ambetter From Western Sky Community Care to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Ambetter From Western Sky Community Care is known for their high standards and safety. If you're thinking about dealing with Ambetter From Western Sky Community Care, it's wise to check how they handle complaints.

Ambetter.westernskycommunitycare.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ambetter.westernskycommunitycare.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Ambetter.westernskycommunitycare.com you are considering visiting, which is associated with Ambetter From Western Sky Community Care, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

The domain associated with Ambetter From Western Sky Community Care is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.

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About Ambetter From Western Sky Community Care

Ambetter from Western Sky Community Care is a health insurance provider that offers affordable and comprehensive healthcare coverage to individuals and families in New Mexico. With a focus on providing access to quality healthcare services, Ambetter from Western Sky Community Care is committed to improving the health and well-being of its members.

One of the key features of Ambetter from Western Sky Community Care is its emphasis on preventive care. The company offers a range of preventive services, including annual check-ups, immunizations, and screenings, to help members stay healthy and catch potential health issues early. In addition, the company provides access to a network of healthcare providers, including doctors, hospitals, and specialists, to ensure that members have access to the care they need when they need it.

Ambetter from Western Sky Community Care also offers a range of health plans to meet the diverse needs of its members. Whether you are looking for a plan with low monthly premiums or one with comprehensive coverage, Ambetter from Western Sky Community Care has a plan that can meet your needs. In addition, the company offers a range of tools and resources to help members manage their healthcare, including online portals, mobile apps, and telehealth services.

Overall, Ambetter from Western Sky Community Care is a reliable and affordable health insurance provider that is committed to improving the health and well-being of its members. With a focus on preventive care, access to quality healthcare services, and a range of health plans to choose from, Ambetter from Western Sky Community Care is a great choice for individuals and families in New Mexico who are looking for comprehensive healthcare coverage.

Overview of Ambetter From Western Sky Community Care complaint handling

Ambetter From Western Sky Community Care reviews first appeared on Complaints Board on Jun 15, 2023. The latest review Ambetter has been really uncooperative was posted on Jun 15, 2023. Ambetter From Western Sky Community Care has an average consumer rating of 1 stars from 1 reviews. Ambetter From Western Sky Community Care has resolved 0 complaints.
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  1. Ambetter From Western Sky Community Care Contacts

  2. Ambetter From Western Sky Community Care phone numbers
    +1 (833) 945-2029
    +1 (833) 945-2029
    Click up if you have successfully reached Ambetter From Western Sky Community Care by calling +1 (833) 945-2029 phone number 0 0 users reported that they have successfully reached Ambetter From Western Sky Community Care by calling +1 (833) 945-2029 phone number Click down if you have unsuccessfully reached Ambetter From Western Sky Community Care by calling +1 (833) 945-2029 phone number 0 0 users reported that they have UNsuccessfully reached Ambetter From Western Sky Community Care by calling +1 (833) 945-2029 phone number
  3. Ambetter From Western Sky Community Care address
    5300 Homestead Rd NE, Albuquerque, New Mexico, 87110-1293, United States
  4. Ambetter From Western Sky Community Care social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 11, 2024
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Ambetter From Western Sky Community Care Category
Ambetter From Western Sky Community Care is ranked 107 among 112 companies in the Health Insurance category

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