Menu
For Business Write a review File a complaint
American Automobile Association [AAA]

American Automobile Association [AAA] review: AAA Roadside Service

J
Author of the review
1:57 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I've been a member of AAA for over 30 years and I've never experienced BAD service!

AAA Call/Case #186318 - I called AAA on 8/22/23 for service because my car would not start. The wrecker service arrived within 45 minutes of the call. The first thing he did was jump started my car and said that it's a battery related problem but not sure if anything is wrong. I pulled out my invoice #5090859 of the battery that I purchased from AAA on 8/11/18, which was still under warranty. I expected that AAA service technician to replace the battery, but instead he stated that he didn't carry batteries on his truck and called another AAA service technician that specifically service batteries and carried batteries.

AAA Call/Case #188886 - The second AAA service technician arrived within 30 minutes, as the car was still running off the first just start. I expected that service technician to replace the battery, but instead he stated that he didn't carry batteries on his truck either. The second service technician suggested that I call AAA again and request a third service technician to replace the battery, I declined that request and insisted that he call this AAA office to see why he was dispatched without a battery. The second service technician inspected the existing battery that was installed on 8/11/18 and discovered that the wrong battery was installed, recommended that I go to the VW dealership to install the correct battery because none of AAA trucks carried that type of battery anymore,

I did just that!

Desired outcome: I'm requesting a full refund that labor and battery the installation of correct battery from the Huffman Volkswagen dealership (see attached invoice #6126543/1

View 0 more photos
0 comments
Add a comment
  1. American Automobile Association [AAA] Contacts

  2. American Automobile Association [AAA] phone numbers
    +1 (800) 222-4357
    +1 (800) 222-4357
    Click up if you have successfully reached American Automobile Association [AAA] by calling +1 (800) 222-4357 phone number 0 0 users reported that they have successfully reached American Automobile Association [AAA] by calling +1 (800) 222-4357 phone number Click down if you have unsuccessfully reached American Automobile Association [AAA] by calling +1 (800) 222-4357 phone number 0 0 users reported that they have UNsuccessfully reached American Automobile Association [AAA] by calling +1 (800) 222-4357 phone number
    Emergency Road Service
    +1 (800) 222-8252
    +1 (800) 222-8252
    Click up if you have successfully reached American Automobile Association [AAA] by calling +1 (800) 222-8252 phone number 0 0 users reported that they have successfully reached American Automobile Association [AAA] by calling +1 (800) 222-8252 phone number Click down if you have unsuccessfully reached American Automobile Association [AAA] by calling +1 (800) 222-8252 phone number 0 0 users reported that they have UNsuccessfully reached American Automobile Association [AAA] by calling +1 (800) 222-8252 phone number
    Membership Services
    +1 (800) 793-0508
    +1 (800) 793-0508
    Click up if you have successfully reached American Automobile Association [AAA] by calling +1 (800) 793-0508 phone number 0 0 users reported that they have successfully reached American Automobile Association [AAA] by calling +1 (800) 793-0508 phone number Click down if you have unsuccessfully reached American Automobile Association [AAA] by calling +1 (800) 793-0508 phone number 0 0 users reported that they have UNsuccessfully reached American Automobile Association [AAA] by calling +1 (800) 793-0508 phone number
    Financial Services
    +1 (866) 222-7871
    +1 (866) 222-7871
    Click up if you have successfully reached American Automobile Association [AAA] by calling +1 (866) 222-7871 phone number 0 0 users reported that they have successfully reached American Automobile Association [AAA] by calling +1 (866) 222-7871 phone number Click down if you have unsuccessfully reached American Automobile Association [AAA] by calling +1 (866) 222-7871 phone number 0 0 users reported that they have UNsuccessfully reached American Automobile Association [AAA] by calling +1 (866) 222-7871 phone number
    Insurance Sales
    +1 (800) 222-4242
    +1 (800) 222-4242
    Click up if you have successfully reached American Automobile Association [AAA] by calling +1 (800) 222-4242 phone number 0 0 users reported that they have successfully reached American Automobile Association [AAA] by calling +1 (800) 222-4242 phone number Click down if you have unsuccessfully reached American Automobile Association [AAA] by calling +1 (800) 222-4242 phone number 0 0 users reported that they have UNsuccessfully reached American Automobile Association [AAA] by calling +1 (800) 222-4242 phone number
    Insurance Customer Service
    +1 (866) 284-7222
    +1 (866) 284-7222
    Click up if you have successfully reached American Automobile Association [AAA] by calling +1 (866) 284-7222 phone number 0 0 users reported that they have successfully reached American Automobile Association [AAA] by calling +1 (866) 284-7222 phone number Click down if you have unsuccessfully reached American Automobile Association [AAA] by calling +1 (866) 284-7222 phone number 0 0 users reported that they have UNsuccessfully reached American Automobile Association [AAA] by calling +1 (866) 284-7222 phone number
    Motor Club Insurance Company
    +1 (800) 222-7448
    +1 (800) 222-7448
    Click up if you have successfully reached American Automobile Association [AAA] by calling +1 (800) 222-7448 phone number 0 0 users reported that they have successfully reached American Automobile Association [AAA] by calling +1 (800) 222-7448 phone number Click down if you have unsuccessfully reached American Automobile Association [AAA] by calling +1 (800) 222-7448 phone number 0 0 users reported that they have UNsuccessfully reached American Automobile Association [AAA] by calling +1 (800) 222-7448 phone number
    Travel Services
    +1 (855) 222-7879
    +1 (855) 222-7879
    Click up if you have successfully reached American Automobile Association [AAA] by calling +1 (855) 222-7879 phone number 0 0 users reported that they have successfully reached American Automobile Association [AAA] by calling +1 (855) 222-7879 phone number Click down if you have unsuccessfully reached American Automobile Association [AAA] by calling +1 (855) 222-7879 phone number 0 0 users reported that they have UNsuccessfully reached American Automobile Association [AAA] by calling +1 (855) 222-7879 phone number
    Website Support
    +1 (407) 444-4240
    +1 (407) 444-4240
    Click up if you have successfully reached American Automobile Association [AAA] by calling +1 (407) 444-4240 phone number 0 0 users reported that they have successfully reached American Automobile Association [AAA] by calling +1 (407) 444-4240 phone number Click down if you have unsuccessfully reached American Automobile Association [AAA] by calling +1 (407) 444-4240 phone number 0 0 users reported that they have UNsuccessfully reached American Automobile Association [AAA] by calling +1 (407) 444-4240 phone number
    More phone numbers
  3. American Automobile Association [AAA] emails
  4. American Automobile Association [AAA] address
    1000 Aaa Dr., Heathrow, Florida, 32746, United States
  5. American Automobile Association [AAA] social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all American Automobile Association [AAA] contacts
American Automobile Association [AAA] Category
American Automobile Association [AAA] is ranked 1 among 66 companies in the Transportation and Vehicles category