American Medical Experts
Reviews and Complaints

I'm a retired veteran from the USAF and I've been struggling to get help with my disability claim for the past year. It's been a tough journey and I've reached out to other firms for assistance, but unfortunately, I had terrible experiences with them. I was feeling hopeless until I stumbled upon American Medical Experts (AME) by chance.

I had a couple of conversations with AME and they were very attentive to my needs. They took the time to understand what I needed and what they needed from me. After just two calls, we were able to develop a draft Nexus letter and finalize it in just three days. I was impressed by their professionalism, attention to detail, and their genuine care for my needs.

As a veteran, I feel like sometimes people take our physical and behavioral health concerns for granted. But not AME. They didn't just want to take my money and move on, they genuinely wanted to help me. I'm now a huge fan of AME and I'm grateful for their help. They've restored my faith in community organizations meant to help veterans.

Thank you, AME, for all that you do!

I had a real tough time with the VA for years, and they kept denying my claims even though I had all the proof I needed in my service records and VA hospital records. I was pretty hesitant to spend the money, but I'm so glad I did. I worked with American Medical Experts to have their doctor look over my medical records and write a Nexus letter to support my claims. I didn't know what to expect, but I was blown away by how detailed the Nexus letter was. The doctor wrote about three different conditions, and for each one, he cited not just one or two studies, but a whole bunch of them. There were 40 different studies in total that he used to make the link for my claims. I can't thank them enough. I never would have gotten what I deserved without their expert review and medical opinion. Thank you so much!

I gotta tell ya, I was in a real pickle trying to find someone to give me a Nexus Letter for my VA claim. Being a Veteran, I needed someone to take a good, hard look at my medical records and give me an honest opinion. I was feeling pretty iffy about the whole thing, but then I called up American Medical Experts and spoke to Jessica. Let me tell you, she was awesome. She didn't pressure me into anything, just explained the process and how it all worked. I felt like I could trust her, so I went for it.

Now, I'm not saying these guys are miracle workers, but they sure felt like it. If you've got the proper medical records for them to review, they can really help you out. I've been fighting my case for about 4 years now, and I found Jessica and the AME team by the grace of God. I'm looking forward to having the VA take a look at my letter and hopefully, finally get the help I need.

If you're in need of another doctor's opinion or a Nexus Letter, these guys are definitely worth it. There are so many groups out there, but none quite like American Medical Experts. They'll tell you up front what to expect and won't leave you hanging.

Thanks to Jessica, Eric, and the whole AME team. You guys are awesome!

I gotta say, American Medical Experts (americanmedicalexperts.com) really came through for us when we needed help with our "Physician Expert Opinion Letters" for immigration services. Big shoutout to Mr. Eric Jacobs, Director of AME, and his crew for doing such a bang-up job. As fellow doctors, we can't recommend AME enough to other docs in the US and around the world who need medical opinion/recommendation/evaluation letters for EB-1, HB1, or other employment visas. If you're an MD or DO, you know how important it is to have a specialist in your field evaluate your case to make it as strong as possible. And AME has got you covered with a team of specialized physicians who can handle any kind of case, from internists to surgeons to hematologists and beyond.

We were blown away by how quickly and efficiently AME handled our case, even with such short notice. Mr. Jacobs was a total pro, taking the time to answer all our questions and being totally upfront about the prices for their services. And let me tell you, their expedited services were totally affordable and lightning-fast. We couldn't be happier with the results, and we know that anyone who uses AME will be just as satisfied. Thanks again, AME!

Me and my partner were lookin' for someone who could help veterans with NEXUS Letters, and we decided to go with AME. We hit 'em up online and they got back to us pretty quick. AME gave us a lot of info about what they do and how they do it. They were real clear about what was gonna happen and how much it was gonna cost. The doc was board certified and he looked over all the medical records real good. He knew his stuff and he gave us some medical literature to back up what he was sayin' about the service-connected medical conditions. AME's prices are fair and we had a good experience with everyone who works there and the NEXUS they gave us. We've used AME again since then and we've told other vets to use 'em too. AME knows what they're doin', they're dependable, they're honest, and they always get back to us when we call or email. Thanks, Jessica and Eric, for bein' so professional and for leadin' the way. You two are a real blessing!

I was really struggling to find a doctor who could write me a Nexus letter, especially with all the craziness going on with COVID. I was getting really frustrated and didn't know what to do. That's when I stumbled upon American Medical Experts while I was searching online for Nexus letters. I had heard the saying "you get what you pay for", so I was a little hesitant at first. But I had some extra cash from my last VA backpay, so I decided to take the plunge and pay the $2,500 fee. I figured that if I won my case, the money would pay for itself in no time.

When I received the rough draft of my letter, I was a little disappointed with the grammar. I mean, for the price I paid, I was expecting better. But I corrected the errors and sent it back. A few days later, I received a very professional letter that had all the right keywords that the VA needed. My VA counselor warned me that the VA might not like that a doctor from another state wrote the letter, but I didn't care. I had already sent them all my medical records, so what difference did it make if I spent a bunch of money on copays running around town or just did this? None, I say!

And you know what? I was right! Almost a year after I submitted everything to the VA, I was approved for 100% Total and Permanent disability! My life has been changed forever! I can't thank American Medical Experts enough for their help. Sure, the grammar could have been better, but in the end, it didn't matter. They got the job done and helped me win my case. If you're struggling to find a doctor who can write a Nexus letter, I highly recommend giving American Medical Experts a try. It might just change your life like it did mine!

American Medical Experts is an amazing company, let me tell you. I asked them to review my records and write a report for my disability case and they did it without delay. They had the wisdom to assign a nephrology expert to do my report, knowing that it was kidney disease that was disabling me. This was so important to the credibility of the report when a judge evaluates it. They sent me the report within a few days and I was overwhelmed with how well it reflected my health problems and the severity thereof. It described well the limitations that prevent me from working.

They were very clear about the fees as well, which were quite reasonable, especially given how important these reports are to the lives of the disabled and how well this company does acquiring high-quality expert reports. When I unexpectedly could not afford the second step of the process, which was to obtain the signature of the doctor writing the report, American Medical Experts decided they would let me have the signature and pay them after I win my disability claim. This is unheard of! They care about their clients and show it by making accommodations like this! They knew I was homeless and needed the signature to win the hearing and emerge from dire circumstances, and they cared about that!

There's no way I can ever adequately express my gratitude for this life-changing company that balances the needs of disabled patients and clients with the other necessary aspects of business. They are so professional and competent and human and good, and you just need to go here if you are in need of a medical expert. Thank you, Eric and Jessica. You make such a difference for so many, and have for me. It's no mystery why your company has spectacular reviews!

As a 10-year Army veteran, I've been in a constant battle with the VA regarding my disability claims. Despite having more than enough service-connected disabilities to qualify for a 100% rating, I was initially only granted 10%. I was so focused on being a "Soldier" that I ignored all of my ailments, which was not only a disservice to myself but also to my loved ones.

In my search for assistance with VA claims submissions, I stumbled upon American Medical Experts. I decided to go the Nexus Letter route, as other veterans had shared their success stories with me. The process of obtaining a Nexus Letter from American Medical Experts was clear and precise, and although I was initially skeptical about the upfront cost, I was not disappointed with the overall process. The price they quoted me was the price I paid, and I believe it was well worth it, especially if it helps me obtain a 100% rating.

I understand that American Medical Experts cannot guarantee the outcome of my VA claim, but I am still very pleased with the service I received. I was initially going to wait until I received feedback from the VA before writing this review, but I realized that wouldn't be fair to AME, as the VA process can take a while.

Overall, I highly recommend American Medical Experts, LLC to any veteran in need of assistance with their VA claims. Fingers crossed for my claim! HOAH!

In April 2015, I had a terrible experience with laser treatment that caused facial damage. I sought help from American Medical Experts (AME) to correct the damage. Eric, a medical expert from AME, confirmed in writing in October 2015 that facial damage is real and can cause pronounced changes such as wrinkling, jowl formation, and volume loss in cheeks. Eric was a practicing dermatologist of 4 years who had published one review on laser tattoo removal in his undisclosed organization's journal. I paid almost $1200 to receive an emailed copy of his report. However, if I wanted an official copy of the report with his full name on it plus a copy of his CV, I would need to pay another $1200.

I had sought treatment for one acne spot, as indicated in the doctor's medical note. However, the technician lasered excessively in areas of no concern with the laser, even burning the inside of my lower right lip. When the unsupervised technician did not laser the targeted area, I asked if she could try a second time to laser the spot, yet she missed again. Consequently, a bruise developed to the side of the acne spot, and the fact that the acne spot didn't show any change in the photos is further indication that she missed it completely. The technician wrote in her notes that she lasered my vermillion border, not an area for which I had sought treatment, nor did I have issues with my lips at that time. The result was a change in lip shape, symmetry, sensation, thinning, and swelling. The tech did not note that she lasered anywhere else on my face, yet the bruising/scarring/widespread harm prove that she did.

Eric, the medical expert, ignored key issues. He did not include comments about my lip change in his three-paragraph medical-expert report despite my repeated requests of him before and after he completed his opinion report to address my concerns. Nor did he address the technician's reported lasering intensity level that supposedly was triple the manufacturer's recommended intensity level according to the number she wrote in her case notes. I believe the intensity level was even higher than what she reported in the patient note because when I returned to the office seeking help for the horrific facial results, the second unsupervised tech lasered my cheek to demo the harmlessness of lasering, commenting that her laser intensity level was much lower than what the first technician had used. Both technicians' notes that I subsequently--and not without difficulty--obtained from the office state that the second technician actually used the next higher intensity level number up from what the first technician used for her intensity level. So what exactly is the truth? Is either tech providing it?

Eric showed partiality. Despite my questioning in December 2015 his report (that extended into 2017 following my initial 2015 submission of photographs and record of treatment history), Eric declared in January 2016 that he accepted the doctor/technicians documentation as the official record of truth. He implied then, in 2016, that I was the one who had been lacking proof, that there was a lack of photography in 26 photos that I had sent him with an absence of objective positioning angles and mouth movements (?). I don't know why he explained in a 2016 email that he had been unable to enhance the photos. He had not mentioned these issues to me in 2015 before he had made his decision. Significantly, in 2015, he had already determined from my photographs that damage had, in fact, been done to my face at the dermatology office where I had sought treatment.

He said scarring done to my face from lasering would be a worthy consequence for pursuing a legal case. Yes, I do have both red and white scarring changes in the pigmentation following the lasering, but the point is that after the lasering, my dermatologist had to subsequently refer me to a cosmetic surgeon for a facelift. This is an unbelievable consequence. Is pronounced change in facial structure that includes accelerated aging, therefore not worthy of--not good cause for--pursuing a legal case? Yet Eric recommends taking legal action for unwanted pigment discoloration following improper treatment. This reasoning makes no sense whatsoever.

Furthermore, Eric's report was partially wrong, incomplete, unprofessional, and poorly worded to the point of it not being comprehensible. For example, he incorrectly wrote that I submitted one laser article (from JAMA about the troubling trend in laser safety) when I actually had included other materials (including information from the American Academy of Dermatology) that discuss the dangers and harms of lasering, especially when performed by incompetent people.

Another error was Eric's statement that I reported changes to my face on April 9 to the dermatology office. Not true, and the second tech's note shows that I first returned to the office on April 3rd (after the April 1st laser) to show them the terrible laser consequences. My photographed facial changes are obvious between April 2 and April 8. The office doctor, relying only on memory of one short meeting with me, chose to report that he did not believe there was any notable change to my face. Eric did not state his opinion on what the dated photos from this six-day period revealed to him as a medical expert.

Eric also underreported the number of times my face was lasered. Even if he maintains his reliance only on the technicians' notes and ignores my recorded treatment history, he will find his number to be in error (and that's not counting the one laser hit I went back for to try to have the spot targeted directly.) The first tech also did not make a note of the second laser attempt of the acne spot that I asked her to try redoing, the one acne spot I had sought help for. She still missed the spot the second time. Eric did not report this unrecorded incident or address it with regard to my photographs. (Incidentally, the office breached their contract by not photographing me before and after lasering as promised. The office had also not fully informed me in the patient consent form of all the lasering risks, nor had the tech provided me with proper goggles.)

Other errors, oversights, and oversimplifications in Eric's report exist. For example, he wrote that I had a history of eczema despite there being no longstanding diagnosis. He also did not quite accurately describe the doctor's treatment counseling of me. Eric's overall language, however, is of much greater concern. His first paragraph he titles "Facts." As mentioned, he gleaned his facts from the doctor/technicians' notes without including my facts, my proof. His incomprehensible/unfinished key statements within his one-paragraph Discussion section are other significant oversights. Nevertheless, Eric and company refused to amend the report unless I agreed to pay a re-evaluation and revision fee at $600/hr.

Eric's report revealed the reality that doctors do not want to report bad results from lasering. Although Eric suggested that my dermatologist report my treatment results in the literature, that is precisely the problem: What doctor wants to reveal error and malpractice? Many patients are pleading online with the dermatology field and those with influence to hear their grievances, and I provided such patient stories for Eric's review.

The dermatology office refused to disclose their malpractice policy information to me or my lawyer when I sought to file a case against them, nor would the Nevada Medical Board help me obtain the doctor's malpractice insurance policy number and information. Consumers have a right to know complaints brought against a doctor, yet the Board discloses no such background information on the doctors. Both organizations obstructed me, and Nevada law only allows one year for a patient to file a malpractice case. The State of Nevada Medical Board of Examiners held my material on this case for ten months. They also did not respond to any of my questions about breaches in the Nevada Statutes & Regulations with regard to this medical assistant, which is the title/term that both the NV Statutes and dermatology office use in their written information for the public.

Even though Eric confirmed that facial damage had occurred, he stated after I questioned his report that I would need more proof that the laser was administered improperly in the wrong places by the tech. The tech's note that she lasered the vermillion border is indeed indicative of improper lasering. I did not request lasering for my lips. I also did not request lasering for dilated capillaries or for the treatment of

American Medical Experts (AME) and Dr. Aton Mordechai Holzer's report and response to my complaint were unprofessional and disappointing. Despite paying a service fee of $1200 to AME, Dr. Holzer failed to address the lip issue that I had repeatedly requested him to comment on. Instead, I received an unsigned commentary labeled as a "draft" report.

My lip alignment worsened due to lingering facial changes, and there was no acne on my lips or inside the lower lip on the right where Samantha Reith lasered one time and caused a long-lasting sore. Samantha Reith from the office of Advanced Dermatology and Cosmetic Surgery (also known as Advance[d] Cosmetic Surgery & Dermatology// Tahoe Cosmetic Surgery & Dermatology// Advanced Dermatology) handwrote that she lasered my "vermillion [lip] border" "38" times at admittedly "higher settings" but did not mention any other facial parts that she lasered. The office falsely claimed in writing that Samantha Reith was a Nevada Board Certified Aesthetician specializing in medical aesthetics.

Samantha Reith did not note in her record that I waited for her after the appointment to tell her that she hadn't hit the acne spot that I was seeking some kind of dermatological treatment for. She missed it the second time also as the bruising mark showed. It is reasonable to assume her actions were either unbelievably careless or blatantly intentional. The Minnesota Board of Cosmetologist Examiners warns that the term "medical estheticians" may be misleading, inaccurate, and deceptive to the public and those receiving services.

The other tech (the Stateline, Nevada, dermatology office would not provide her name) lasered three times on my cheek, totaling at least 42 hits to my small face, stated that Samantha's settings were actually much higher than hers. Although I requested to see my records, the office would not let me see my actual file. They gave me a "copy" of it many days later after they had said on different occasions that it would be ready and available for me after my repeated requests.

Dr. Holzer did attest in his "medical expert" report that facial damage was done to me; however, he did not explain what a proper lasering procedure might be in such a case, an omission in his report that is suspect. Although I provided him with articles and postings with cautionary information for consumers on laser damage, he did not refer to them but acknowledged and wrongly recorded that I sent him only one article. The other articles that were included were referenced below. He failed to comment on the scores of numerous online complaints from people like me who also were dismissed in comparable cases.

In conclusion, my experience with AME and Dr. Holzer was unsatisfactory and unprofessional. The lack of attention to my lip issue and the failure to provide proper medical advice and support is unacceptable. The disregard for my records and the false claims made by the office of Advanced Dermatology and Cosmetic Surgery are alarming. Consumers should be cautious when seeking laser treatments and should be aware of the potential risks and consequences.

He was a real pro, knew his stuff, and helped me out a lot. I had a tough case and he was able to give me some really good advice. I was impressed with how knowledgeable he was and how he was able to explain things to me in a way that I could understand.

The folks at AME were also really helpful. They were able to get me in touch with Dr. Holzer quickly and made the whole process really easy. They were always available to answer my questions and were really friendly.

Overall, I was really happy with my experience with AME and Dr. Holzer. They helped me out a lot and I would definitely recommend them to anyone who needs medical advice or assistance.

So, we recently used American Medical Experts to review our medical records and give us an opinion. It ended up being more expensive than just hiring a private doctor to do it. We had a tough time communicating with the doctor who reviewed our records and the report they prepared was pretty unclear. On top of that, there's no guarantee that this doctor will be able to testify at trial if we need them to. After spending a lot of money and time on this, we ended up having to hire a private doctor to review our records and give us an opinion all over again. It was a frustrating experience and we wouldn't recommend using American Medical Experts.

I gotta say, I was pretty impressed with American Medical Experts at first. They were all over me like white on rice, sending me multiple messages and making sure I knew they were there for me. But as soon as I paid the retainer, things started to go downhill. Every time I reached out to them, all they wanted to talk about was how much more money they could squeeze out of me for a report. And get this - the case was a total slam dunk! The records clearly showed that the patient was given the wrong medication, but they still wanted to charge me an arm and a leg for a report that I didn't even need.

To make matters worse, they never even bothered to send me a CV of the expert they assigned to my case. All I needed was a simple affidavit of merit, which I prepared myself, but they still managed to find a way to nickel and dime me. They claimed they had the affidavit signed and ready to go, but then they turned around and said they needed another $2300 just to mail it to me. What a bunch of crooks!

All in all, I'd say you're better off steering clear of American Medical Experts. They might seem friendly and helpful at first, but once they've got your money, they'll do everything in their power to squeeze even more out of you. Save yourself the headache and find someone else to handle your case.