AmeriGas Propane review: Billing and service

I have Amerigas service at my home. Every month since getting service in Nov, 2023 I have had to call because the billing is not correct. They keep giving me late fees and not putting my payments to the account as needed. I have paid extra towards my hook up fee and they refuse to apply the extra money I have paid with my payments to those charges, resulting in late fees. Every month I call they claim they have fixed it and the very next month I go to make a payment my bill is wrong again. They told me I would receive credits for the services that they charged me for that were not in the initial proposal. I owe Less than the amount it shows online by $1200, Have $72 in late fees which are not late and my bank account reflects as such. I should not have to call them every month to get something corrected. When I make a payment it does not reflect in the convenience pay resulting in late fees on account. Even my new invoice shows completely different than it shows online and being I paid extra towards my convenience pay ($500) I was told it would go towards next few billing cycles which it has not being the new amount due is due on 10/30/23.

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