AmeriGas Propane review: No service, even after reporting a potential leak

I have been without propane for a month. I have been unable to cook (gas stovetop) or warm my living room (gas fireplace).

I have spoken with (telephone), online chatted with, and emailed Amerigas too many times to count. Each time, the operator was polite, told me I was on the "emergency" or "urgent" list, and nothing happened.

I have been lied to (obviously), put off, and dismissed by Amerigas and its employees. When I was contacted (at the end of the month!) by someone from "corporate," she promised to run this down and resolve the problem. As I have come to expect, there has been no resolution of this problem that I can detect. In other words, I still have no propane, at a time when temperatures are getting lower and lower.

I can honestly state that this has been the worst customer service I've experienced in all my years as a consumer of services. BTW, I'm retired, which indicates that I almost certainly know good service from bad. And this is, by far, the worst treatment I've ever received from a company.