CB Medical Services and Facilities Ancestry DNA Test

Ancestry review: DNA Test

Dr. Felicia Williams-Jackson of US

Mar 18, 2025 5:15 pm EDT

Verified customer

Featured review

Been waiting since Feb 6, 2025. Slow service the last 3 weeks. ( Nothing changed.) Called to speak to a customer service rep ( HA HA) because results were due yesterday. She could only tell me to call back in 2 and a half weeks to see if they have the results because they are soooo busy. She put me on a 2 minute hold to speak to a supervisor to get back on the line to tell me that there were no supervisors available. This company has less than desirable service. Buyer BEWARE!

Desired outcome: The results to my test or a refund of $99.00!!!

Confidential Information Hidden: This section contains confidential information visible to verified Ancestry representatives only. If you are affiliated with Ancestry, please claim your business to access these details.

0 comments

Add a comment

Ancestry - Scam and fraud 33

Resolved

Ancestry - deleting account 3

Ancestry - Impossible cancellation of a registered guest 2

Resolved

Ancestry - Credit card fraud! 93

Ancestry - credit card fraud 1

Ancestry - express delivery service order number 425579653

Ancestry - Will not send an invoice or receipt

Ancestry - Site Upgrade 1

Ancestry - very poor customer service 2

Ancestry - Wrong DNA results sent to me

View all Ancestry reviews and complaints

Ancestry Contacts

Ancestry phone numbers

+1 (800) 262-3787
+1 (800) 262-3787

Click up if you have successfully reached Ancestry by calling +1 (800) 262-3787 phone number 28 28 users reported that they have successfully reached Ancestry by calling +1 (800) 262-3787 phone number Click down if you have unsuccessfully reached Ancestry by calling +1 (800) 262-3787 phone number 32 32 users reported that they have UNsuccessfully reached Ancestry by calling +1 (800) 262-3787 phone number

+1 (800) 507-4612
+1 (800) 507-4612

Click up if you have successfully reached Ancestry by calling +1 (800) 507-4612 phone number 6 6 users reported that they have successfully reached Ancestry by calling +1 (800) 507-4612 phone number Click down if you have unsuccessfully reached Ancestry by calling +1 (800) 507-4612 phone number 17 17 users reported that they have UNsuccessfully reached Ancestry by calling +1 (800) 507-4612 phone number

+1 (800) 958-9095
+1 (800) 958-9095

Click up if you have successfully reached Ancestry by calling +1 (800) 958-9095 phone number 0 0 users reported that they have successfully reached Ancestry by calling +1 (800) 958-9095 phone number Click down if you have unsuccessfully reached Ancestry by calling +1 (800) 958-9095 phone number 1 1 users reported that they have UNsuccessfully reached Ancestry by calling +1 (800) 958-9095 phone number

More phone numbers

Ancestry emails

support@ancestry.com

100%
Confidence score: 100%

Support

Ancestry address

360 W 4800 N, Provo, Utah, 84604, United States

Ancestry social media
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Mar 26, 2025
View all Ancestry contacts