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This company is totally rubbish! I ordered their expensive flowers online to be delivered on Valentine's Day but they never delivered the flowers! They charged a premium for Valentine's Day and then disappeared! I called them at least 50 times today but nobody answered!
Get my money back! I will also contact The Straits Times.
Be Aware!
Their attitude really sucks! I finally got hold of them over the line and they were so cold, no apologies and just told me they would refund my money and it would take 5 days to process it. this is how they lose their business!
This company must be bankrupt!
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm surprised to see so many disgruntled people complaining about Angel Florist. I ordered flowers from them on Valentines day 2012, and the flowers arrived well before our already tight time frame. The customer service officer was professional and helpful, that was why my girlfriend managed to received the roses before flying off to Hong Kong. I would definitely order from them again for Valentines 2013.
I won't recommend this company to anyone, I have never put public complaint about anything. But this florist charged me a year after I ordered the flower. They said there were problem with the machine so they have never charged my credit card. But charge me after 16 months later without any notice, is very unprofessional. When I checked my bank statement there was this weird payment so I have to cancelled my card etc. after I submit transaction dispute to the bank this florist email me. This is very bad practice so please use other florists that are more professional and reliable in Singapore!
Angelflorist.com...I am 1 of their latest victim! Fast forward years later and they are still in operation!
What happen to the legal system here?
Ordered flowers for Mother's Day and it did NOT arrived given a 9-hour schedule. No calls! No apologies! Nothing! Credit card was charged instantly!
Btw I think the owner is a PRC...
WHITE flowers ordered for a funeral service turned out to be ORANGE with sparse stems.
fraudulent. DO NOT ORDER FROM THEM.
They are nonsense, if shortage of man power why still take on order. They failed to deliver the flower to my wife and the Valentine's day is over. No one willing to pick up the calls nor reply my emails. Money gone.