AngelFlorist’s earns a 3.7-star rating from 3 reviews, showing that the majority of customers are satisfied with their floral arrangements and service.
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Payment confirmed without delivery on valentine's day (12/04/2017)
To my surprised, I'm not the only one to log a complaint against this company named Angel Florists (Singapore).
I had made a online purchase for Valentine's Flowers on the 12/04/2017 morning from the mentioned company website. Had made the online purchased in the morning about 9 plus, and only received the sms confirmation about 1 plus in the afternoon.
To make sure that the company actually received my order, i tried calling company. After tried calling from 12/04 to 13/04 over 60 over times, there was no one picking up the call at all!
I'm really getting pissed off even though i'm not a hot tempered person.
If Angel Florists is not able to take in so many orders, they should have put in the cut off date for the ordering. Answering/picking up customer call is only a basis thing to do!
In the end, 12/04/2017 had became a unhappy occasion for both my wife and me.
I really hope CASE will seriously look into this company business profile and terminate their business license!
Late Delivery
I ordered a bouquet from AngelFlorist for my wife's birthday. I requested for delivery to be done before 12 pm( as I wanted the flowers to be delivered before I had lunch with her).
In the end, the order was delayed due to the bad traffic conditions, and the order arrived at 3 pm eventually, which is after the initially scheduled time. That was so disappointing.
As stated on their website, they promised refund for non satisfactory orders. Thus, I made a call to them, and they promised a refund, plus a complimentary free bouquet for my next order.
Although I was initially quite disappointed at their service, but I later felt that Angel Florist was at least true to it's words, and I was pleased with the follow up.
The complaint has been investigated and resolved to the customer’s satisfaction.
Fraud
This company is totally rubbish! I ordered their expensive flowers online to be delivered on Valentine's Day but they never delivered the flowers!!! They charged a premium for Valentine's Day and then disappeared! I called them at least 50 times today but nobody answered!! Get my money back! I will also contact The Straits Times. Be Aware!
Read full review of AngelFlorist and 45 commentsIs AngelFlorist Legit?
AngelFlorist earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
AngelFlorist Reviews 0
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Overview of AngelFlorist complaint handling
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AngelFlorist Contacts
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AngelFlorist phone numbers+65 6908 1788+65 6908 1788Click up if you have successfully reached AngelFlorist by calling +65 6908 1788 phone number 0 0 users reported that they have successfully reached AngelFlorist by calling +65 6908 1788 phone number Click down if you have unsuccessfully reached AngelFlorist by calling +65 6908 1788 phone number 0 0 users reported that they have UNsuccessfully reached AngelFlorist by calling +65 6908 1788 phone number
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AngelFlorist emailscustomer@angelflorist.com100%Confidence score: 100%Supportcustomercare@angelflorist.com94%Confidence score: 94%supportenquiry@angelflorist.com93%Confidence score: 93%hamper@angelflorist.com92%Confidence score: 92%press@angelflorist.com85%Confidence score: 85%communicationjobs@angelflorist.com82%Confidence score: 82%hr
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AngelFlorist address8 Admiralty Street, #05-16 Admirax, Singapore, 757438, Singapore
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AngelFlorist social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all AngelFlorist contacts
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