Massrec / Ultimate Auto Transport review: Transportation 10

Mattew could not fulfill a arraignment to transport a truck did not have a driver he put on load board after cancelled for double the price so no other broker could get a descent rate. I disputed cancellation fee after this. He then just tried to charge my card $1000.00

AWFUL company and incredibly unprofessional individuals running it.

I spoke with them and arranged services, I was promised my car would be picked up within 48 hours so I provided them with my credit card number for down payment. Two days later after not hearing anything I called them back and was unable to get ahold of anyone. After three days of being unable to get ahold of anyone, I had to go with another company that offered the same rate. Five days later I got a call saying someone was going to be picking my car up shortly, so I informed them that after not hearing from them in the time frame promised or being able to get ahold of anyone, that I needed to go with a different company. The individual continued to text me telling me how rude and ignorant I was for doing so and that they should double charge me for being so ignorant. Text messages which I still have saved. Are you kidding me?! I had two days to up and move my life and was jerked around from a company that couldn't fulfill their word. I disputed the charge and it came back valid. After the case was closed, the company recharged me! I had to dispute it again and have my card blocked.

Incredibly unprofessional, rude, and inconvenient. I would NEVER recommend this company to anyone.

is a very bad company, never use it

ANM Transport - Matthew is a fraud company, it mimic the name of another company(ANM auto transport), when quoting, they will give you a good price and asking for credit card information, but they will raise the price later and charge your credit . You had better stay away from it . If you already gave they your credit card, you had better call credit company and block this account

ANM Transport - Matthew is a fraud company, it mimic the name of another company(ANM auto transport), when quoting, they will give you a good price and asking for credit card information, but they will raise the price and charge your credit . You had better stay away from it . If you already gave they your credit card, you had better call credit company and block this account

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This was a nightmare of an ordeal. Mathew has great communication up until I paid the $100 deposit and as soon as he got his money he disappeared . I was connected to tactile hauling transport with some guy name Mike. This company and the driver were shady from the get go but I foolishly choose to ignore my gut feeling . He had zero communication and kept giving me wrong timings for pickup . He told me he will pick my car at 2 pm and didn’t show up until 8 pm which caused me to cancel many last minute errands I had planned before leaving town. Mike told me I will get my car next day 5 pm when I called he said he is having trouble with his truck. First of all, it’s not my problem as I had paid the deposit, secondly if you are a transport business should t you check all the gist of your vehicle before even begin to transport someone’s vehicle . Anyways he told me he will drop my car next day and didn’t answer any of my calls or text messages . I called Mathew who was very non chalant about it and just gave me a different number to track the driver . After running around different places I finally got hold of some lady who texted me a different number with some guy name Cha Conant who lied to me about his location . So now i’m talking to two different drivers who are giving me two different locations for the same vehicle. I started feeling anxious and just kept praying that I get my car. I called of the drivers the next day and they told me that he will be coming tomorrow to drop my car and he will call me. After waiting half of the day I finally called him again and he said he will drop my car in two hours. I did get my car in two hours but after going through this nonsense I do not recommend this company at all. If you love your car and don’t want to go through the mental torture that I’ve been through and don’t want to go with this company. I wish I had stick to my original plan and drove to Texas which would’ve cost me under $200. When I first talk to Matthew he had quoted me $600 and by the time it was time to pick up the car a day before the schedule day he change the price and told me $700. At that time I know their option but to pay extra hundred dollars because I was not going to find anyone and that your little time. This company is nothing but a scam and give make and save yourself a lot of trouble Pay a little extra even $800-$900 and go through some reliable people.

Do not use ANM Transport. This broker couldn't find a driver for 1 week, so I cancelled the order and I delivered the car myself. A few weeks later, they tried to charge me $75 even though they never found a driver. I'm surprised they're still in business.

They charged my credit card $1, 200 and I cannot believe Citi Bank sided with them. I am suing Matthew and ANM Transport. They never transported my car, they could not find a driver and when I used another transport company they charged my credit card. I disputed and showed the emails of our conversations and they falsified records submitted to Citibank and they paid. The most frustrating part is that I never agreed to $1, 200 anyway...so they basically STOLE money from me. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES AND PLEASE DO NOT GIVE THEM YOUR CREDIT CARD INFORMATION.

Matt, Frank, and the girl they have working with them are all criminals! I wanted my car shipped from Charlottesville VA to El Paso TX for a military move. I scheduled this move in March for a June pickup date. I had never heard from them so two weeks out I started calling and they kept saying “they were working on getting a driver”
We have 3 young kids and wanted to drive cross country as a family so my husband and I could take turns driving and being attentive to our kids needs. I kept telling both Matt and Frank it was essential they found a driver given our situation. They never found a driver. A few days out I started to see red flags. Something wasn’t right about them and to make matters worse I signed a contract and gave my credit card information. I ended up calling my credit card company to block them AND I had a lawyer write them a formal letter saying if they attempted to charge so much as 1 Penny we will take them to court. They are a scam and all 3 should be in jail.