AON Travel Insurance review: Travel insurance claim

My wife and I traveled to Alaska last summer on a land/sea cruise with Princess Cruise lines. The last 5 days of the cruise we were quarantined to a room on board the boat because we were tested with Covid. I filed a claim with AON on August 3rd, 2022. Other than my occasionally checking our claim status online, and calling the company to see what is holding up the process, they have never contacted us for any reason .

Claim #[protected]. Hyman

I have sent AON all costs and expenses documents that they need.

I can provide same to BBB if needed.

I will attach the last letter I sent to AON in an effort to speed the process. Includes what I feel should be the settlement amount.