Apollo Pharmacy
Reviews and Complaints

Extremely improfessional staff specially manish at counter at apollo sector 18 rohini delhi. I have called at 8.30 pm to send medicines to my home. They denied. Then I have asked them my father is suffering from extreme pain and I am 60 km away so its urgent. My driver has to send his son to draw medicine. His son was small and was not carrying money. I have spoken to manish that I am paying from paytm and asked him to provide medicine to my driver son. He disconnected call. Driver son has somehow arranged 50 rs and then he paid to bring the medicine. Such poor services should not be tolerated and improfessional staff like manish should be removed.
I will definitely speak to higher authorities of apollo, till then I am not buying anything from apollo pharmacy

my order no is [protected].I have recieved only one medicine and other medicine not being sent. it's been more than 15 days they
have not refund the money that I have paid. i have called customer care many times and mailed regarding the matter but no response. I want the matter to be solved asap and refund the money. its seems to be they don't want to refund.

20% discount offer was available they didn't gave me the discount and charged for the whole price why didn't they gave me the discount when itvwas applicable and was on that oroduct as mentioned and written. This is highly obnoxious, errenoous, unsatisfactory, enethical, egregious service. I demand a compensation for the same. It is an invalid contract as per Indian Contract Act, 1872

Dear Sir/Madam,
I'm Dibyendu Basu Mallick your little customer of your Apollo pharmacy konnagar hooghly West Bengal branch I sorry to say that your konnagar branch staffs are very unprofessional and mind flactuted. Very poor service to the customers. Mainly Mr. Subhankar Ghosh. Please look into this matter and training to them.
Regards,
Dibyendu Basu Mallick
[protected]

Sir/mam I ak[censored] bajaj has completed D pharma and was selected as a pharmacist by the recruiters of apollo pharmacy
i have given the interview twice and they said that u should contact them day after tomorrow and now 2 days have passed
neither they are picking up the phone and neither they are calling by themself
what should i do
this is what apollo pharmacy do with their candidates who have been selected

Complaint Status
[Jul 18, 2019]
Apollo Pharmacy customer support has been notified about the posted complaint.
Updated by Ak[censored] Bajaj, Jul 18, 2019

my contact no [protected]

i am providing the details of recruiters who selected us from Lloyd institute greater noida
Ms neha [protected]

Mr rafig [protected]

very arrogant persons and make fool of students
am attaching the photo which have been provided to those who have been selected
and when i called them they said (aur karo complaint)

Here employees not wearing their I'd cards. Not taking properly. Employees were busy on their phone. When I told them to work fast they replied they can not enter in to system. they blame systems for delay where I can see they are busy in their phone, drinking tea and their personal jokes.

I not expect this behavior from a brand like Apollo. I went there coz I trust Apollo.

Hi, I arrived at medicine store at 10:56 PM.. it was urgent for me. But the store person denied to give medicine of Rs. 10/-... the reason was because they were log out from there system. Seriously? This is ridiculous, you have opened medicine store to help people or to show the brand value? To hell with your system, software.. to hell with your software. You know what happed... I went to another local medicine shop, he gave me medicine immediately. [censored] off Apollo Pharmacy.

This complain is against Apollo Pharmacy, Shop No.26, Ground Floor, Tower-1, City Square, Sector-01, Greater Noida West. UP Ph: 8826188843 (Copy of Card Attached)

Today I made a purchase of Rs.234/- and paid through Paytm. Showed proof of payment (Attached here).

I live in same society where this Apollo Pharmacy is operating.

The employee whose picture is attached told me to pay cash also as he has not recieved payment from Paytm. When I said that I will not pay twice for one bill, he hold my purchased stuff and asked me to stay till payment is shown in his account. I was coming back from office after working for around 12 hrs and extremely tired.

I am working with Ministry of Rural Development, Govt of India in Delhi and staying in our own flat no. F-2005 at Ace CIty, Greater Noida West and the shop is operating in same society and delivering products at our door step too for last one year.

Just to appraise here that my husehold purchases so far must be more than 10000/- since inception of this drug store opened and we have registered phone in their software with no. [protected]. We had points balance also worth Rs.100/-. Despite regular customer for so long, he did'nt allow me to move from shop to my flat.

When I asked his ID Card, he refused to show (Photo Attached). Hope you will take appropriate steop for such unruly behaviour and update me about action taken.

Date of Incident : 03-07-2019

Hello,

Two Weeks Back, I have Purchased SUPRANEX medicine @ Sriperumbadur Apollo Branch. Today morning i have opened the strip, it's was really shocking about the POOR Quality of Medicine (attached photos for your ref.) and also someone opened & put it in Cellophone tape in that strip.

How they can sell this type of Opened strip Medicines to Customers. I called the Branch person and informed about the conditions. But they refuse to exchange the Tablets & also spoke very rude manner.

I request you, Please train your Service person before put it in store. If this will continue, APOLLO Pharmacy definitely loss the credibility.

Hope you understand the seriousness and take the actions immediately.

I have ordered pampers medium pants 80 pc on 3rd march 2019 and I havent recieved it till now. It is already been 11 days.. Please help me with this issue or else I want my refund money immediately. I have ordered through apollo pharmacy.com and I have checked the status of my product, it is showing order processing since the day I have ordered and I have tried to contact customer servive too but it is showing that the number is switched off always. Please help me with this issue or refund my money now.

I am a heart patient and as usual l order for storvas and happi dcaps on dt 27/02/2019 on home delivery. But I was shocked to see the happi d caps were expiry dates and bill was prepared by another batch and caps are different date and batch so I am providing details. As per attached photo. Please do needful step because it is helpful for others too.

With reference to the above, I was not provided with the 10% discount which I avail everytime as a part of Indian Bank .ORSL plus is the product that I purchased from Apollo pharmacy Santhome High Road. The same purchased from other Apollo Pharmacy, discount is provided. The man behind the counter was Mr Santa Kumar, he was rude and tried misguiding me. As a regular customer of Apollo pharmacy, I want proper action to be taken.

I have purchased a product I.e. Earbuds at Apollo pharmacy Ushodaya Jn., Visakhapatnam . At billing counter they took money for the product but he refused to give the bill, that person replied very rude and arrogant when I asked him the bill but then I waited for 10 min for bill. Still then he didn't respond and I left the place. Stupid behavior noticed at Apollo pharmacy was very disappointing. I request you to take serious action on this issue at Billing counter

Hi i went to Apollo Pharmacy sector 75 Noida on 30th jan2019 and asked for Foracort 400 capsule and other medicine and they have given me Foracort inhaler with other medicine. i went to home and opened the packed and found the inhaler was given to me in stead of capsule and i went to the shop and they told me as you have used this we can not return it.i asked him that you have given me wrong medicine but the executive did not agree to do any thing.then i left the medicine with him and asked him to give it to someone who need it as i have already paid for you mistake and you did nothing.

I have a son aged 2years
Dr MS Tomar, Pediatrician prescribed Relent cold for my son. Then I went to Appolo pharmacy at Rohini Sector-18, the attendant gave me Relent plus instead of Relent cold which was even consumed by my son and as a result Small pimples incurred on his whole body. We again went to pediatrician to show the pimples then the Dr told to file case against the pharmacy for giving wrong medicine.
However we did not took any harsh step.
Later on 21.01.2019 Dr Harsh Srivastava prescribed Budecort for my son, a lady at Appolo pharmacy at Rohini Sector-18 again gave me wrong medicine named budesal after discovering that we had different medicine we again went to Dr Harsh Srivastava on on 22.01.2019 and the Dr said that the medicine was wrong and told to give Budecort and wrote Budecort on the prescription, the Lady was confronted for giving wrong medicine she said that now the Dr has changed the medicine earlier it was budesal not only she denied to accept her mistake but also questioned the Dr stating that he has written different medicine now however it was totally clear that the Dr has prescribed Budecort. Later when the name of the lady was asked she replied that 'eik hi madam hai yha kisi ko bhi boldo' she was not even wearing her identity card she misbehaved with me and questioned the Dr and customer she is a short heighted lady at your Rohini Sector-18 pharmacy. I would like to know the action taken by you against that lady for misbehaving and questioning the genuineness of Dr. My mail ID is [protected]@gmail.com

Hi thhis is Drr V.Mohan Krishna Reddy (MDS)...I am the CDH convenor of Indian dental association rajahmundry...I have a complaint regarding Ur pharmacist and their rude behaviour towards the doctor
They are disposing the medicine boxes near my hospital...when asking about the explanation they are behaving very rude...they don't even know how to speak towards a doctor...I have tried to talk to coustmer care but it didn't respond...I have ping to upasana mam in instagram and have posted the pictures and regarding the issue...I need to get the issue resolved very soon ...at least tell your pharmacist to behave in a good manner they are behave as if ..no one can do anything to them...if this is the condition iam gone file a complaint against the company

On 10/1/2019 @ 10:37pm I went to purchase the product b protein. Their the persons who are in stores they behaived rudely with me. Bcoz I suggested them to take the currency which was damaged if any persons comes with the amount for buying the emergency medicine so they two peoples in in sahakarnagar appolo pharmacy. They talked in worst language. And they came to hit me when ok gave rights to behave rudely with customer

This is Aveek Chowdhuri wants to inform you that I am totally disappointed with the services of apollo pharmacy.You people can't give a changes to

the customer when they are giving 500 rupee note and in case of emergency you refuse the customer.Is this is your reputation of your pharmacy?.And this

incident day by day happening at our Picnic Garden Branch.Half of the time there is neither no medicines nor no changes.Please look into this matter Am begging

you.

Apollo pharmacy in podili, prakasam district are troubling us each and every time. Today I have requested for emergency medication to my wife who is suffering from severe fever and medication for my daughter.. they denied to deliver.. they don't even care when I told them that I will raise complaint about the problem.. when you can't deliver medicines in proper time don't advertise that "home delivery is available".. write " home delivery is available when we are free at our convenient "

Hello gud morning greetings to you. I parameswaran ( age 60) from Tirunelveli. I am a regular customer of your pharmacy. I am also a card holder. My humble request you that why don't you give 20 percent discount for all medicine and non medicine product for card holders only. Please try to consider my kind appeal. Thank you.
Regards
PARAMESWARAN
[protected]@gmail.com
[protected]