Apollo Pharmacy
Reviews and Complaints

Behavior of staff available in apollo store in sullurpeta. is extremely shameful, it seems some local goons are selected here as staff, they are hardly paying attention to the customer requests and just standing there chit chating with each other and no assistance to the customer and they are refusing in giving bills to customers and the behaviour of staff is very harsh Request u to sac all three men staff who are working there

I am a doctor and sent a prescription for amoxicillin+clavulinic acid, and a trainee who is not authorised to dispense the medicines is left alone between 7-10am and asks for spellings and despite that gives the wrong antibiotic.

I would like to request to remove all the 3 people In charge Mr Kumar, ms begum, and mr Jagdeesh for taking it for granted to allow a unauthorised person to dispense medicine

I am vikash Mishra, living in Kanchanjunga market, sector-53. I visited ur store for some medicines and I was in hurry little bit becoz I have to go bus stand to bring my little brother from school, so I requested the staff to make me free as soon as possible, but they denied and replied very harshly specially in charge of the store, when I complained him he started using abusive local language, and started threatening me, when I told him that I will complain he told me " ja Jo ukhadna hai ukhar le" translation;- get lost from here and do whatever u can do. He was drunked also and I also noticed that he use to stare at the ladies customer and laugh with his colleagues. Please management take some necessary action on this kind of people. Name of in charge: Mr.pawan Kumar
Address of store:- Apollo pharmacy, sector-53, Kanchanjunga market.

Behavior of staff available in apollo store in alpha - 2, greater noida. is extremely shameful, it seems some local goons are selected here as staff, they are hardly paying attention to the customer requests and just standing there chit chating with each other and no assistance to customers. On asking for medicines there is hardly any response and if you ask for any alternate medicine, it seems as if you have committed a crime

Hello,
Am Rajesh, On 07/10/2018 at 06:00 P.M.
I was went to Appolo pharmacy located at suraram, besides suraram bus stop Quthbullapur, Hyderabad.
I was came on my bike and left Helmet on my bike.. I was purchased medicine and return back in 10 min. I was shocked my Helmet was stolen...
I was asked to play camera backup, but staff said there is no security Camera.

Ok know there a no matter about helmet it is about security... Appolo being as a most trusted brand, need to take care about their customers.

So arrange security cameras ASAP.

Thanks
Rajesh
[protected]

Dear Sir
Behavoiur of Mr Sumit Kumar of branch mayur vihar ph 1 ext is very bad. He doesn't know how to talk with customer. I went to your branch to purchase some goods at around 9.30 pm. I told i will pay with paytm and then i paid the amt through paytm and money was deducted from my wallet and even i recd cashback. Mr Sumit told that your transaction has been declined as our bill has not been generated. I showed him the transaction id and told money has been deducted but he told me we cant give u goods you talk to customer care of paytm. I told him paytm doesn't have customer care no u write down id i haven't brought my wallet so i cant pay cash right now. But he refuse to entertain me and told me to go away as he can not give me products. I again requested him it night time. We can sort it in mrng. But he starting behaving rudely and told me to go he has to attend other customer and took away prodeuct from the counter and then i talk to his senior monu kumar who wrote my no add id and agreed to give me product
How can brand like Apollo can keep such a nuisance staff and he even told his seniors i am like that only. Plz take care of your brand image and dont keep such a staff like Sumit kumar
Regds
[protected]

My name is Dwijendra Trivedi. My regiatered mobile no is [protected]. At your store always say no to me for general as well as specific medicines . So rather than apollo pharmacy start apollo general store where we can find cream and body lotion. . The representative ia not interested in giving medicines. Look in to the computer for few time abd say it us nit availabe. They are lazy in making bill . So it is very pathetic and in busy area like naranpura ahmedabad this kind of situation shows the closed down apollo pharmacy veey soon.

Dear Apollo Pharmacy I am Sauren Chandra, who wants ventilate my views on the above topic. In the morning I went to the Hooghly of the branch of Apollo Pharmacy located at Laxmiganj Bazar, Chandannagar PIN-712136;I was in need of 4 different medicines as prescribed by the doctor. And in which a medicine was not available at the store but you service man named Raju harassed me by wasting 25 mins while finding that one particular medicine and though there was no customer in the store.

Dear apollo pharmacy

Iam srinivasulu k living in nalgonda.
Your first big store located at shivajinagar in nalgonda. This store is apollo franchise r the individual of the incharge person. The staff is behaving like there own outlet.

Apollo introduced points on purchasing prouducts door delivery and lot of cash back scheems by paying phonepay this is the good and excellent concept to improve your business.
But we failed to claim this facility in particular this store. I never claimed my points in this store 365 days they saying only one story internet is not available.
And when we orderd medicine simply they saying the staff is not available. Unable to process door delivery.
So what is the use of door delivery and points.

Now payment options by paying phonepay we getting some extra benefits from phonepay. Why store persons not providing this.
And I asked several times the company excutive phone no for discuss this issue s. Simply they said we have no company person number.
Without company person s how they appointed. And this people not displaying the company cotact details in this store.
In this store why the staff not providing the cash receipts immediately and redeem the points.
Really your company not provided internet facility to this store.

Finally check my transactions with your store by facing this type problem we purchasing in other stores.
Take necessary actions on this store.

K srinivasulu
[protected]
Nalgonda

My name has been Spelt wrongly in the billing detail by the Apollo Pharmacy Representatives on Mosque Road, Fraser Town. Inspite of several requests representatives at the pharmacy have ignored my request to make correction stating that the computer does not accept changes which is ridiculous.

If this is the case why are the names of senior citizens being registered by the pharmacy?

It has been observed that the pharmacy staffs keeps customer waiting unnecessarily even when there is no rush. Most of the time there are 3 staffs and they are busy in their own talks rather than providing medicines to the customers. Once they find out a medicine, it takes another 5 mins to bill the customer as they are still busy in their own talks.
Please educate them to be little proactive and be aware of the fact that a drug store is meant for providing medicines for patients ASAP.

I am a regular buyer from apollo pharmacy from a very long time.
Just today on 24-08-2018 I went to one of the stores of your pharmacy to buy a deodorant where employees just yelled at me for spraying a little bit of tester on my hand. I mean I felt so offended in front of other customers that I just paid for what I tested and left the place. It was so disgusting. They just insulted me in front of all the people I know. Rest assured they made apollo lose a client like me. Apollo pharmacy shop no. 23 shiekh sarai phase-2, new delhi-110017.
Employees named:- rahul, santosh, rakesh, bharat.

If you dont take strict action I will surely raise a formal complaint in the pharmaceutical council of india.

Regards,
Vineet gupta
[protected]

Hi.. I am Rajib
I have a very serious issue about your store cashier miss behavior.
Toady at 10:00pm. I went to your Apollo pharmacy store(opposite vinayaka temple, oil mil road.arvind nagar.bnlr-560084)
To buy some little things, but when I asked to cahsier about mrp.price that time he not replying anything and I saw one member is working there, whose know Hindi and English, so I started to talk with him about product and offer.but your cahsier without reason he got angry and started to scold this staff and using very very bad words and behaving to me, like I am bagger.and he used some local language bad words.

So please I'm requesting, if everyone to say Apollo is very good and helpful pharmacy then please take a good decision about this staff.

i purchased levimir flexpen on 19july 2018, doctor prescribed me 3units at night daily
today after 5days i m left with only 100units insulin in my pen bcoz it leaked on its own
when i returned the product to pharmacy, no response
i want help
otherwise i will file complaint, its fraud
atleast exchange my flexpen
its too costly
why i will bear loss
i want its solution asap

neha gupta
[protected]

I went today to buy a medicine which is a normal medicine and it's price is very low which is Rs.11. The person who is there is not willing to give the bill. When I force him to give the bill he ask me to pay extra for that. But the bill is Rs 11. But I have to pay Rs. 12 because there is no other medicine shop available near this place. This is disgusting. They are not willing to give bill. That's illegal. I want to know why Apollo pharmacy is not following the rules which is mandate. I need a reply from Apollo pharmacy.

Dear Sir,

We have been buying products from Nolambur Unit 2 of Apollo Pharmacy. On a number of occasions the salesman has not been issuing Bills for purchases made. He always pretends to make a Bill and tells us that the computer is not working. This has been going on for long. This evening we purchased Tossex Cough Syrup 1 bottle and Pedialyte - Electrolyte fruit drink, and when asked for Bill he says it will take 5 to 10 minutes. Kindly look in to the matter and see that Bills are issued for purchases in the future.

I went to Apollo pharmacy on 21 Jun 2018 at navallur Chennai 603103, and requested for 6 tbalets of rafigut 400mg as prescribed by the doctor, but the pharmacist forced me to buy 10 tablets the whole strip of 10 tablets and they will not sell 6 tablets as said by the pharmaceutical company which sells the drug .The cost of medicine was 156 inr where as the cost of whole strio was 260inr .Is Apollo pharmacy only for the rich. Apollo pharmacy taking people for ride.pls join hands if you feel i am correct.

Respected sir/madam,
Sub : Request to open pharmacy in night time.

I am from venkatagirikota which was under
chittoor(dist).Here apollo pharmacy 24hrs was
not working in night time for that patients feels
too uncomfortable and it preceeds illness to
them.
Iam here requesting you to please kindly take
some immediate action against the above
prescribed issue to work in night time and it will
helpfull to the patients who are in need.

Thanking you sir...
Yours truly,
Needed person.

I'm a regular customer at Apollo pharmacies. I'm an employee at one of the corporate partners of Apollo.

Today when I went to Apollo pharmacy, tolichowki branch, along with my cousin. The staff guy thought that my cousin is alone and asked her to show her photo ID card as she was wearing burqa (veil which covers her face). When I intervened, this guy cited that this is a new rule of Apollo pharmacy that people who are working at corporate partners must furnish company ID card or any other photo ID proof.

After this, when I demanded receipt, he reluctantly agreed.. he wasn't willing to write details about patient and doctor... saying the system is not accepting doctors' entry.

I always had high regards about the Apollo brand. This is the second instance of bad experience at the same branch. If you continue with this unprofessional and arrogant executive, I'll stop buying medicines from Apollo.

Regards
Gawhar (mobile [protected])

Dear sir! I Dr. Subodh is a permanent customer of ur pharmacy since last 4 yrs..but today in rohini sec 16 ur staff had a big ignorance with us as i called him for a medicine at 8pm, that was very much important for me...after 2 hrs later when i come back to home n asked for medicine my mom said he did nt deliverd and so i call back to pharmacy..he replied deliveey boy suddenly lefted for his home...my question! Why not appolo staff informed me at d same number that sorry it wd not possible for us to deliver d medicine...bcz of such ignorance someone fighting for her life... Kindly take a proper action for above ignorance... Regards Dr. Subodh Rohini sec 16 [protected]