Appliance Care of Atlanta
Reviews and Complaints

CROOKS...dont use this company. They take your money and dont provide the agreed to services.

The technition was fenominal! Appliance Care was on time, courtious and was able to answer every question I had about my microwafe.

We had a grate and Professional experience with James (Specialist). It's always a pleasant experience, and he takes the time to explain the process. Thank again.

Used this company 3 times now for my appliance repair and each time they do not disappoint. James and Alex were amazing and really professional. I highly recommend them.

One of my burners wasn't working. Appliance Care came out same day and had it working within 45 minutes. Quick, efficient, and professional. I will definitely use them again!

of Atlanta for the quick and efficient service. Our washer is working perfectly now. Will definitely recommend to friends and family.

DO NOT USE. I got totally ripped off by this company. My Subzero wine fridge was busted because of freon leaking. They charged me a grand to just fix a hole where the freon was leaking, put in a $2 valve, and add more freon. I ain't ever gonna use this company for any appliance repairs again.

Great company to work with. I requested service for a refrigerator through their website. I got a call back in less than 2 hours and was able to schedule an appointment for the next day. The service guy called when he was 45 minutes away and was within the service time. The service guy was thorough, polite, and explained everything clearly.

Few weeks back I had a "malfunction" on my washer. Had an extremely knowledgeable young man come out and repair the unit. What I liked is that he gave me options of what can be done and explained every process thoroughly of what would happen with each option. Prices were reasonable and service was professional. Alex is my go to person from now on, THANK YOU ALEX!

A few weeks ago, my washer had a "malfunction." A really smart guy came and fixed it. He gave me choices and explained everything clearly. The prices were fair and the service was professional. Alex is my new favorite person. Thanks, Alex!

My experiance with Appliance Care has been amazin. Their customer service team was extremly polite and helpful and were able to get me scheduled same day. The tech came out and explained all the possible options for me with the price for each choice. We decided to fix it and he said he has the part in his van and could do it on the spot! Thank you Appliance Care!

EXCELLENT COMPANY! Repair person, ***, arrived at 6 p.m. on New Years Eve and identified problem with freezer drawer, removing ice buildup so we could use until new part arrived. *** explained the problem thoroughly. He was very knowledgeable and even though it was New Years Eve he did not rush. He then worked on our clothes washer, which was a new problem and repaired it. We are extremely pleased with this company and ***. We will always call them (and ask for ***).

This company is really great! The repair guy, ***, came at 6 p.m. on New Years Eve and found the issue with the freezer drawer. He took out the ice buildup so we could still use it until the new part came. *** explained everything real good. He knew a lot and didn't rush, even though it was New Years Eve. Then he fixed our clothes washer, which had a new problem. We're super happy with this company and ***. We'll always call them (and ask for ***).

Had my dryer go out after a storm, everyone who I called told me they would make it in 3-4 days, Appliance Care said they could have someone out that evening. The technician came out and found out it was an issue with the mother board. He could of just quoted me to replace the board and that's it but instead he said he could try the cheaper option 1st which was to fix the board itself and see if it works. He said if it didn't work then he would just collect a trip charge or waive what I paid towards getting a new board. That moment there I knew I found an appliance repair company that doesn't just look to charge the highest amount, but a company that is honest and cares for their customers.

I hired this company to check out my dryer 'cause it wasn't working right. The tech checked it and said there was a shorting and they could fix it. They did, dryer worked again, and I paid up. But guess what? Two weeks later, same problem! So I asked for a refund or for them to send someone to fix it. But nope, they won't give me a refund until someone comes back in weeks and I gotta pay for it. Even though they didn't fix it the first time.