Menu
For Business Write a review File a complaint
Arcadia Solar Customer Service Phone, Email, Contacts

Arcadia Solar
Reviews and Complaints

www.arcadiasolar.com

Learn how the rating is calculated

1.0 5 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Arcadia Solar Complaints 5

ComplaintsBoard
Z
Verified customer This complaint was posted by a verified customer. Learn more

Arcadia Solar We payin' for a $40,000.00 solar system that don't seem to help us at all, and I want the company to come and take them solar panels off my

We payin' for a $40,000.00 solar system that don't seem to help us at all, and I want the company to come and take them solar panels off my house. I wanna let other folks who wanna get solar panels know 'bout the stuff we've been dealin' with too.

Read full review of Arcadia Solar
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Arcadia Solar As of 09/13/2022, Solar ain't making power no more

As of 09/13/2022, Solar ain't making power no more. Arcadia knows about it and said they gonna fix it on 10/9/2022. But guess what? Arcadia didn't show up! Now I got a bill from *** Energy for an extra $35.00 'cause of this mess. And on top of that, I'm still payin' a monthly fee for the panels and service that ain't even workin' no more.

Read full review of Arcadia Solar
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Arcadia Solar Unauthorized charges were made to my account for a service I didn't order

Unauthorized charges were made to my account on 2-3-22 for a service I didn't order. I contacted the company to resolve the issue, but they refused to refund me. Despite evidence showing the account setup was incomplete, they insist it belongs to me. The email and debit information they have are incorrect, and I have no connection to them. They suggest a family member may be responsible, but I live alone with no children. No one else has access to my phone. I demand a refund as the account in question is fraudulent.

Read full review of Arcadia Solar
Hide full review

Is Arcadia Solar Legit?

Arcadia Solar earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Arcadia Solar to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Arcadia Solar is known for their high standards and safety. If you're thinking about dealing with Arcadia Solar, it's wise to check how they handle complaints.

We found clear and detailed contact information for Arcadia Solar. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Arcadiasolar.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Arcadiasolar.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Arcadia Solar protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Arcadia Solar has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

Arcadia Solar I got a bill from APS in July for $286.62

I got a bill from APS in July for $286.62. I was shocked 'cause I got solar panels and shouldn't get a bill that high. I called APS and the guy said I didn't make enough electricity. I paid the bill and let it go. Next month, APS sent me another bill for $326.41. I called APS again. A person named *** checked my account and said I didn't make ANY electricity since June 26. They told me to call my solar company. So, I left voicemails and finally someone from the IT department called back and said someone would contact me for an appointment. But no one did. Instead, someone just showed up with a really bad attitude. While waiting for them, I got another bill from APS for $262.28. Now, my total bills are $875.31. I called and sent a certified letter to Arcadia Solar, telling them I want my money back. But they haven't responded. I want my money back!

Read full review of Arcadia Solar
Hide full review
ComplaintsBoard
P
Verified customer This complaint was posted by a verified customer. Learn more

Arcadia Solar An aggressive solicitor barged into my apartment (didn't give him permission, the dog ran out when I opened the door to see who it was, and

An aggressive solicitor barged into my apartment (didn't give him permission, the dog ran out when I opened the door to see who it was, and while I was running to get the dog back inside he welcomed himself into my home). This man claimed to be from BGE, so I let him stay to hear him out. He asked to see my electric bill on my phone to "see if I was eligible". Stupidly, I gave the man my phone. While he had my phone he enrolled me in something without my consent. Once I realized what had happened I told him to change what he had done on my phone and un-enroll me or I would call the police. I asked to see his BGE identification and he flashed an "iSOLAR" badge. He used false pretenses to break into my home and enroll me in something without my consent. He said he couldn't un-enroll me and that I would have to call "ARCADIA" in the morning. BGE turned into iSOLAR and then into ARCADIA. I called the police and filed a police report for the unauthorized entry and unauthorized enrollment. His name is ***, some scum trying to make a quick buck by lying and thieving the average consumer. Worse than this scum is the business who employs him and these tactics! To have to file a police report on an altercation with a solicitor is no way to run a business. I have since stopped my electric service since ARCADIA will not respond to any emails or phone calls that have been made over the last 2 days. I have put in writing that I did not give consent to enrollment and that a police report was filed. Having to transfer my electric service and change all of my bank accounts because of the risk ARCADIA put me in, makes me feel like they should not be in business. I don't know what the *** or ComplaintsBoard.com are even for if businesses with practices like this are allowed to exist. I will be suing ARCADIA and filing charges against the solicitor if I do not hear back immediately from ARCADIA.

Read full review of Arcadia Solar
Hide full review

Arcadia Solar Reviews 0

Looks like Arcadia Solar has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Arcadia Solar, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Arcadia Solar

Arcadia Solar (arcadiasolar.com) is a reputable and established company in the solar energy industry. With a strong track record and years of experience, Arcadia Solar has positioned itself as a leader in providing sustainable and cost-effective solar solutions.

One of the key strengths of Arcadia Solar is its commitment to delivering high-quality products and services. The company sources top-of-the-line solar panels and equipment from trusted manufacturers, ensuring that customers receive reliable and efficient solar energy systems. By prioritizing quality, Arcadia Solar ensures that its customers can enjoy the benefits of solar energy for years to come.

In addition to its focus on quality, Arcadia Solar also places great emphasis on customer satisfaction. The company understands that each customer has unique energy needs and strives to provide tailored solutions that meet those requirements. From initial consultation to installation and maintenance, Arcadia Solar's team of experts works closely with customers to ensure a seamless and hassle-free experience.

Arcadia Solar's expertise extends beyond residential installations. The company also serves commercial and industrial clients, offering customized solar solutions for businesses of all sizes. By helping businesses transition to solar energy, Arcadia Solar not only helps them reduce their carbon footprint but also enables them to save significantly on energy costs.

Furthermore, Arcadia Solar is committed to promoting sustainability and environmental stewardship. By harnessing the power of the sun, the company actively contributes to reducing greenhouse gas emissions and combating climate change. Through its solar installations, Arcadia Solar empowers individuals and businesses to make a positive impact on the environment while enjoying the financial benefits of renewable energy.

Arcadia Solar's website, arcadiasolar.com, serves as a comprehensive resource for individuals and businesses interested in solar energy. It provides detailed information about the company's products, services, and expertise, allowing potential customers to make informed decisions. The website also features testimonials from satisfied clients, further highlighting Arcadia Solar's commitment to excellence.

In conclusion, Arcadia Solar is a trusted and reliable provider of solar energy solutions. With a focus on quality, customer satisfaction, and environmental sustainability, the company has established itself as a leader in the industry. Whether for residential, commercial, or industrial needs, Arcadia Solar offers tailored solar solutions that empower customers to embrace renewable energy and enjoy the numerous benefits it brings.

Overview of Arcadia Solar complaint handling

Arcadia Solar reviews first appeared on Complaints Board on Aug 26, 2023. The latest review We payin' for a $40,000.00 solar system that don't seem to help us at all, and I want the company to come and take them solar panels off my was posted on Sep 3, 2023. Arcadia Solar has an average consumer rating of 1 stars from 5 reviews. Arcadia Solar has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Arcadia Solar Contacts

  2. Arcadia Solar phone numbers
    +1 (602) 368-1202
    +1 (602) 368-1202
    Click up if you have successfully reached Arcadia Solar by calling +1 (602) 368-1202 phone number 0 0 users reported that they have successfully reached Arcadia Solar by calling +1 (602) 368-1202 phone number Click down if you have unsuccessfully reached Arcadia Solar by calling +1 (602) 368-1202 phone number 0 0 users reported that they have UNsuccessfully reached Arcadia Solar by calling +1 (602) 368-1202 phone number
  3. Arcadia Solar emails
  4. Arcadia Solar address
    4050 E Cotton Center Blvd Ste 30, Phoenix, Arizona, 85040-8863, United States
  5. Arcadia Solar social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 11, 2024
  7. View all Arcadia Solar contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.