Ashleys Towing
Reviews and Complaints

They are very very unprofessional, lack of communication, and there customer service is just outright horrible, my car has been sitting in there yard for unlawful towing, every time I contact them they tell me one thing but when you show up it’s a WHOLE different situation, they want money that’s all it is and if you don’t bow down to them they make things harder and more complicated than they need to be, I advise anyone who unfortunately has to deal with them make sure you go above and beyond what they want or else it’s just going to be headache after headache and more frustration than deserved. The only way they get away with being as crooked as they are is because they are owned by a shady [censored] cop in this town and gets everything they do dismissed and heads turned to.. it’s funny I thought cops were suppose to protect and serve yet they can’t even do that! They arrest you for stupid [censored] after lying right to your face then they turn it all on you, way to go LAS VEGAS POLICE DEPARTMENT for being the worst cops in 55 states. This place deserves the business off the year award like lvpd deserves the best justice award

Ashley towing is predatory towing company creeps around 2am-6am stealing vehicles even not tagged from complex. Found out HOA or a manager has to approve a tow spoke to everyone who told me they were not told get our vehicle. They also didn't look under vehicle but lied and claim its leaking and unsafe so they think they can town. also why a "professional company" are u trying blind my security cameras I still got perfect footage for mt lawyers. You have been told to stop taking and towing illegal. Guess when sue and win maybe will have common senses to stop. And fact they town low income at 2am to6am creeping around in community patrol vehicles and hitting people assault with deadly weapon and tried running me and my girlfriend down swerving at us I had move or get hit! I have a family this the type low lifes work for them and try run you're family over! They have been harrasment to my family for three months since moved in not even week later came by with me inside vehicle and next day to tag because I wasnt trying hide faces from cameras. I moved building and harrasment continued and were told they can do what they want and take anything.. no you can't make up random things lie about having picture of non existing leak.company is going hear from lawyer this week due to non stop harrasment.

On the 1st of September my car was removed from 5055 Jeffrey Street apartment b 114 as this is the address on my title the car is on my lease of residence signed by the office management and I moved into the complex and I was not giving notice or a chance to move my vehicle before they towed it I feel that it is unwarranted and I've been requesting for the return of my vehicle and to no avail no one has returned my calls and I feel like I have been discriminated against as I have chronic heart failure and other health conditions in which the car is attribute to my wellness and and health and stability and all that has been halted due to the removal of my vehicle again I feel like I was picked out of a stack and something must be done to return my car or compensate me for my loss

My car is registered through Washington (Military) but when they sent me my registration they only sent me one sticker which in Washington it's acceptable so Im like ok that's on the DMV but I can get a replacement which will take couple days since it's coming from Washington all they said was well if your cars there we will tow it saying it's the law. There's no other place for me to park my vehicle and they don't care won't even give me couple days till the replacement which is in the mail now comes in smdh they just want money and person on the phone was rude not even trying to help all they kept saying well guess your car is getting towed

I live in a gated community as well and this is not the 1st, 2nd, 3rd, but 4th TIME they tow one of my cars. I was doing my daily routine headed to the grocery store and then to the bank which I have a reciept showing I left at 4:09p.m. I parked my car outside my driveway to put in the groceries real quick since my daughter was parked on the driveway. By the time I settled in all my groceries which was no more then 8 MINUTES my car was gone! A neighbor came racing in to tell me that my car got stolen and I called the police right away and then they said stay calm it might got towed and if it did you have to place a complaint because that's unlawful towing called "rogue towing". I went to a website called www.tsa.nv.gov to place a complaint and in its regulations it says they can only tow a vehicle with a written consent or if the vehicle is parked 15 feet from a fire hydrant, on a red line, and if its on a handicap spot which it was in NONE of those! I called Ashley Towing and spoke to a lady who tried to explain to me that there was a sign saying "No Parking Beyond This Point" which I went outside to check with my own eyes and guess what? There is no sign saying that! I called her back and said if there is no sign saying that? She replied well your going to have to call Brett tomorrow 9am-5pm. I consider this FRAUD!

Ashley's Towing company are scandalous crooks with unethical business practices. They stole my vehicle today claiming the were authorized to tow it, though they refused to enlighten me as to who gave them this
"authorization". My legally registered vehicle (plates, tags, the whole set up current) was parked at the apartment complex, where I am a tenat, in the same legitiment parking spot that I have used daily for the past 4 months. Due to a plumming issue (that had nothing to do with me) the rear tires of my vehicle were 2 feet (at the most) outside of the white lines for the parking spot to avoid stepping in a foul puddle. The property owner/manager is aware of this parking spot, its use, and the need to allow space for excess water and such from the plumming issue. I was authorized BY THE OWNER OF THE PROPERTY to use this spot as such. Never once has it been a problem. If anyone would've asked me, I would have moved it. Instead, I awake to find they've crept in and removed it from the property. Now they say it's $250 to get it out today! Ridiculous. Brett, the rude man I spoke with from their company and supposed supervisor, offered minimal information and no help. I don't see how this is legal at all. Legal actions will be taken on my end to correct this injustice, but I'd like to show them my appreciation for the hassle of the process by posting this account of my experience with the company that is "bringing the towing industry to another level". Guess it's accurate advertising. If anybody has an advice on effective legal steps, or resources for this situation, please let me know.

Very shady, not surprising for a towing company. Ashley's Towing towed my car yesterday in front of my apartment complex for having expired tags. Who do these guys think they are towing someones vehicle in front of their home for expired tags. If they had called the police well they would find out just because the stickers are expired doesn't mean the vehicles not registered. And the police themselves probably don't impound vehicles for expired tags. They claim they had authorization from my apartment complex. Well it happens that the complex just gave me tags to park in the complex that same day. When I called the police to file a complaint the officer I talked to was very sympathetic but unfortunately in Nevada this is not a crime, and I am taking up this complaint with the Nevada Transportation Authority who will fine them and if there are more cases like this hopefully and they shut this company down.