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CB Appliances Asko Appliances Asko dryer not working and no follow up is being taken. Should be replaced!
Asko Appliances

Asko Appliances review: Asko dryer not working and no follow up is being taken. Should be replaced! 1

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10:04 am EDT
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I purchased a Asko washer and dryer May 2023. My dryer stopped working Sep. 26th and I reported it immediately . I was told that by Sargeant Appliance in Rochester Hills Mi where I purchased it. " Theirs nothing we can do, this must be run through Pinnacle warranty". A week went by with no communication and then Michigan Appliance called to set a date for servicing. When Michigan Appliance came out they immediately stated that the dryer was not installed correctly. The very humble technician also determined that the drum was locked up which requires new bearrings while also both heater elements went bad. The Tech said it will require approval from Pinnacle to move forward. Weeks later nobody reached out to me so I called for an update three weeks later just to find out that they never gave approval to move forward with repairs. Now a month later they scheduled repairs to their convenience one month exactly. If Asko was confident with their products and this was a lemon. Asko should have approved a dryer replacement.As for Sargeant Appliance they lost my business . As for Asko luxury appliance NOT! junk DON'T BUY.

Desired outcome: REPLACE THE ASKO DRYER FOR THE SAKE OF CUSTOMER SERVICE

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Niles Peterson
US
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Feb 03, 2024 4:40 pm EST
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When my wife and I remodeled our kitchen, we wanted a washer and dryer to fit under the counter, so we chose Asko which fits perfectly under the counter. Just had the belt replaced in my Asko Dryer T702, a small pulley and another misc. part, and was charged for just about everything the serviceman could figure out to charge me. Rubber Belt $139, Small Pulley $71, Misc. Part $25 $235 for parts. Sales Tax $72 Labor $120 Service Charge$150 Removal & Re-Installation $25. 45 minutes later, I was out $552.

Out of curiosity, I just went online to see what an Asko belt would cost me if I had ordered it online, $30.

Would I recommend Asko washers and dryers to a friend? Absolutely not. They are really expensive, not a familiar brand so we have had some servicemen out to fix them and bc they are not familiar with the specific brand (Asko) they either cannot repair them, or they don't know what they are doing.

Unless you have to have an undercounter W & D, look into other manufacture.

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  1. Asko Appliances Contacts

  2. Asko Appliances phone numbers
    +1 (800) 898-1879
    +1 (800) 898-1879
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    Australia
    +1 (800) 266-6667
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    +46 510 306 100
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    +64 800 610 457
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    New Zealand
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    Denmark
    +358 950 3301
    +358 950 3301
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    Finland
    +33 969 326 900
    +33 969 326 900
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    + 39 516 039 111
    + 39 516 039 111
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    Italy
    +31 900 543 543
    +31 900 543 543
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    Netherlands
    +47 67 064 760
    +47 67 064 760
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    +7 495 105 9570
    +7 495 105 9570
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    Russia
    +34 931 426 393
    +34 931 426 393
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    Spain
    +380 800 303 353
    +380 800 303 353
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    Ukraine
    +86 105 126 1166
    +86 105 126 1166
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    China
    +98 218 852 8863
    +98 218 852 8863
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    Iran
    +972 170 070 1115
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    Israel
    +886 289 131 001
    +886 289 131 001
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    Taiwan
    More phone numbers
  3. Asko Appliances emails
  4. Asko Appliances address
    Sockerbruksgatan 3, SE-531 40, Lidköping, Sweden
  5. Asko Appliances social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
Asko Appliances Category
Asko Appliances is ranked 76 among 369 companies in the Appliances category
#74 Howard's Appliances Howard's Appliances #75 Appliancewhse Appliancewhse #76 Asko Appliances Asko Appliances #77 Regency Fireplace / FPI Fireplace Products International Regency Fireplace / FPI Fireplace Products International #78 Remington Remington

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Asko dryer not working and no follow up is being taken. Should be replaced!
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