Remington’s earns a 2.0-star rating from 12 reviews, showing that the majority of grooming product users are somewhat dissatisfied with their purchases.
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Hair straightener exploded + blew out fuse in house
I was using a Remington hair straightener this week after owning it for 4 months. I exploded, sending a blue spark into the air, and another spark hit my skin, burned me, and melted my apple watch band. If it had hit my eye it could have been extremely dangerous, if not blinding.
The watch band is completely ruined and the burn has now healed but it took several days. There is scarring on my arm from this incident.
I am horrified and am demanding Remington resolve this problem
Desired outcome: Full refund for the product plus money due for distress, a new Apple Watch band, and burns.
Remington hydraluxe pro straightener s9001
Hello
On March 24, I bought the Remington Hydraluxe Pro Straightener S9001.
On March 25, I replace it with another because that first did not come out steam at all. (Water tank was full. I turned on the steam indicator of course.)
Another one flat iron worked for 3min in the store and they said it is ok, and sent me home with it.
At home flat iron worked with a steam for 5 minutes, than another 5 minutes the steam won't come out, than it worked (the steam) for 10 minutes, then again not and so on. Water tank was full. I turned on the steam indicator of course. It worked like regular iron flat without steam. But I paid it 130euros.
I am so disappointed with this serie Remington iron flat.
I have another remington flat iron for 3 years and Remington hairdryer and they are great. This Hydraluxe Pro Straightener S9001 is big miss.
Today I will return it in the store and ask for my money back.
I hope it won't be a problem with the refund because I'm already quite mistreated with all this returning.
BR Daliborka
Desired outcome: I want a refund
Hair straighteners
I was using Remington hair straighteners when I heard a buzzing noise.Then suddenly a loud exploding noise came and the straighteners were on fire.
Some of my hair got burnt but luckily the flame went out.
It really frightened me and now I don't have any straighteners.
Desired outcome: I would like a new set of straighteners
Is Remington Legit?
Remington earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Remington. The company provides a physical address, 22 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Remington's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Remingtonproducts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Remingtonproducts.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Remington as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Remington have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Remington and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Remingtonproducts.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with Remington's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 25% of 0 complaints were resolved.
Order for ultimate series rx5 head shaver xr1500 - ukrem36499
I ordered the product Ultimate Series RX5 Head Shaver XR1500 (UKREM36499) on 3rd April 2020, order status only says Accepted.
It is now 20th April since sending 5 emails to [protected]@remington.co.uk I have not been updated or contacted about the order made 17 days ago.
I do not find this acceptable and I would like an update or refund as soon as possible.
Amar Picha
F4 style electric razor
I was given as a Christmas present a new F4 Style razor. When I opened the package the cleaning brush was missing.
I have attempted to get your customer services to send me the missing brush, but they have not dealt with my request properly. I now thus have to make a formal complaint. I hope that you will now resolve this and supply the missing brush.
---------------------------
Dear Ronald,
Thank you for contacting us regarding your Shaver.
I'm afraid we do not manufacture PART as a spare part for this model.
However as a gesture of goodwill we would like to offer you a discount on a replacement Shaver . If you would like to check our website (see link below) for the current range, we can offer a 40% discount on full priced products.
If you would like to place a discounted order please call the number below quoting your reference number [protected] and one of our team will take payment and place the order for you.
http://uk.remington-europe.com/
Please note this offer is valid for 30 days from the date of this email.
Kind regards,
Nichola
0800 212 438
productsupport@remington.co.uk
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company. Finally, the recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
E-Mail: [protected]@gmx.com
Phone Number: [protected]
Query: I was given an F4 shaver as a Christmas present. I have owned many Remington products and still have and use 5 others. They have all been very good and very reliable. This F4 without doubt is the very best shaver you have made; it shaves so close. However, when I opened the package I found that the cleaning brush was missing from the package. The package was all well sealed and clearly had not been opened; so the brush must have been omitted when it was packed. Other than that everything is excellent. Is it possible for you to send me the missing brush please? My UK address is CM8 3SB No. 8. Thank you.
ilight pro
I bought my iPro Light less than a year ago, used it thrice, changed the light cartridge when it indicated the need and that's it- it doesn't work! Even with the new cartridge. I've followed the steps diligently but this just keeps beeping and flashing! This is really disappointing from a brand I've trusted for years and I would like to be refunded
remington silk hair straighteners
Bought these straighteners a few months back however, First time using them this afternoon and no longer have the receipt from Argos. I had them on 190C and waited for them to heat up. Within 10 seconds of me picking them up and straightening my hair, they exploded near my face! There was a massive golden spark (so close to my skin) and then started smoking badly. I immediately ran outside and discarded in case they set on fire. I'm Now suffering badly from earache due to the explosion happening near my face!
The very same thing happened to my daughter. Sparks and smoke. Needless to say we binned it, but this product should be recalled.
dangerous product
I purchased a Remington signature series blow dryer. It is purple and green and worked for a month maybe two. But I plugged it in to use it and it blew up or something! Started making a horrible noise, and smoking and had a horrible burnt smell! It was scary ! I unplugged it as quick as I could because I do not doubt this product going up in flames in my hand ! Terrible product!
Kristydawn
beware
My wife gave me money to buy myself a Christmas gift. I bought a Remington Titanium electric razor expecting to get the nice, smooth shave the actor on the TV advertisements gets.
But instead of getting a nice, smooth shave, mine painfully yanked every hair out by the roots.
I couldn't get my refund because I didn't save the original packaging and receipt.
I bought another one and it yanked my hair out too. I appealed to Remington and they said there was nothing they could do.
I think Remington owes me an apology for my inconvenience and a refund.
The complaint has been investigated and resolved to the customer’s satisfaction.
lousy electric shavers
Got the Remington Titanic shaver for Christmas; it pulled hair rather than cut it. It hurt so much the razor was unusable. I had thrown the packaging away and never did get the receipt.
I had an electric razor back in the 60's and loved it but when it got stolen I went back to a regular razor. But my gift giver gave me the electric razor bug and I decided to switch and bought another - it did the same thing.
I complained to Remington who was no help getting me a refund; I think they owe me one - original packaging, receipt or not.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had this blow dryer for about 1 1/2 years. This morning, while I was using it, it started fire where the cord connects to the unit and burned my wrist.
lousy shaver
Got the shaver for Christmas; it pulled hair rather than cut it. It hurt. I had thrown the packaging away and never did get the receipt. but I liked it and bought another - it did the same thing so I complained to Remington who was no help getting me a refund; I think they owe me one - original packaging, receipt or not.
The complaint has been investigated and resolved to the customer’s satisfaction.
I just installed a new set of cutters and found one of old ones is different than the other two. What can be done?
blow up!
I just had a really bad experience with Remington's "All That" hair dryer. I purchased one a while back and it worked really good for a few months before it suddenly blew up on me. It began making a rattling sound and then clouds of smoke shot out of the dryer. I figured that this was some kind of freak accident. I purchased another All That hair dryer...
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Overview of Remington complaint handling
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Remington Contacts
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Remington phone numbers+1 (800) 392-6544+1 (800) 392-6544Click up if you have successfully reached Remington by calling +1 (800) 392-6544 phone number 0 0 users reported that they have successfully reached Remington by calling +1 (800) 392-6544 phone number Click down if you have unsuccessfully reached Remington by calling +1 (800) 392-6544 phone number 0 0 users reported that they have UNsuccessfully reached Remington by calling +1 (800) 392-6544 phone numberUnited States1800 623 1181800 623 118Click up if you have successfully reached Remington by calling 1800 623 118 phone number 1 1 users reported that they have successfully reached Remington by calling 1800 623 118 phone number Click down if you have unsuccessfully reached Remington by calling 1800 623 118 phone number 0 0 users reported that they have UNsuccessfully reached Remington by calling 1800 623 118 phone number100%Confidence scoreAustralia800 821 700 821800 821 700 821Click up if you have successfully reached Remington 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reached Remington by calling +971 43 555 474 phone number100%Confidence scoreUAE
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Remington emailsremingtonready@spectrumbrands.com100%Confidence score: 100%Supportcontactus@remingtonproducts.com99%Confidence score: 99%support
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Remington address3001 Deming Way, Middleton, Wisconsin, 53562-1431, United States
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Remington social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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