Ruhens’s earns a 3.0-star rating from 1 reviews, showing that the majority of customers are somewhat satisfied with their water purifiers.
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Mixed Experience at Ruhens Singapore
My experience with Ruhens Singapore was mixed. The products offered are of good quality, especially their water purifiers, but the customer service needs improvement. I found the staff to be somewhat unresponsive and the overall shopping experience could be more customer-friendly. It's a decent place if you know what you want, but don't expect exceptional service.
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Pros
- Advanced water purification tech
- Sleek, modern appliance designs
- Eco-friendly product options
- Customizable filtration systems
- Comprehensive after-sales support
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Cons
- Premium pricing compared to competitors
- Limited product range
- Market share overshadowed by larger brands
- Potentially high maintenance costs
Ruhens Complaints 0
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Is Ruhens Legit?
Ruhens earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Ruhens has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Ruhens's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Ruhens.com.sg has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ruhens.com.sg has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Ruhens.com.sg appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
About Ruhens
The company's water purifiers come equipped with advanced filtration technologies that are intended to remove contaminants and impurities from tap water, making it safe for consumption. Ruhens' water dispensers offer additional features such as temperature control, allowing users to access cold, room temperature, or hot water instantly.
In addition to water purification, Ruhens also offers shower filters that are designed to filter out chlorine and other substances from shower water, which can be beneficial for skin and hair health.
Ruhens' services include the installation of their systems, as well as maintenance and support to ensure that their products continue to operate effectively over time. They cater to both residential and commercial clients, providing solutions that range from individual home units to larger systems suitable for office or industrial use.
Customers interested in Ruhens' products can find more information and make purchases through their website or by contacting the company directly. The website also provides resources such as product manuals and FAQs to assist customers with their buying decisions and product usage.
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Ruhens in the 'Complaint Title'.
4. Detailing the experience:
- Provide detailed information about your experience with Ruhens, including key areas to mention in the complaint.
- Include relevant information about any transactions with the company.
- Explain the nature of the issue, steps taken to resolve it, and the company's response.
- Describe the personal impact of the issue.
5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Use the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
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Ensure to follow these steps to effectively file a complaint against Ruhens on ComplaintsBoard.com.
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Ruhens Contacts
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Ruhens emailssales@ruhens.com.sg100%Confidence score: 100%
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Ruhens social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 02, 2024
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