Hello, please accept this note as a formal complaint towards Aspen Dental in Sebring Florida Highlands County. I called Aspen to make an appointment for a "free checkup". When i made the appointment I explained to the phone representative that i only want what is free and no others charges. The representative assured me that this was a "free exam" and that no charges would be incurred. So after hearing that i agreed to the "free exam" it was supposed to be complimentary. Now in December i am receiving bills and being talked to in a threatening manner about paying a balance on my bill that i now owe there at the office. I was also told that if i do not pay that they will report this to the credit bureau and it will ruin my credit. I have worked very hard to get my credit where it is today. I am very upset and feel this is a very deceptive practice. After this happened i researched the internet and found that Aspen Dental has several states of charging people in the same manner and have lost law suits for the same thing. Here are two website that will show of their faulty business practices although there are many.
https://www.pbs.org/wgbh/frontline/article/aspen-dental-facing-class-action-lawsuit//
https://stateofthesuit.com/aspen-dental-lawsuit/
Buyer beware there are several lawsuits filed against Aspen Dental for fraudulent business practices and deception.
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