On wednesday 15 of november around 10:00 am. My disabled elderly wife went to aspen dental, located at 429 south columbia ave suite b, rincon georgia. To fill out some paperwork for the office manager. Once she arrived the manager took her to her office and proceeded to become very rude and aggressive! She told my wife that she was doing her a favor by scheduling her appointment for the 29 of november, and insisted that the paperwork be filled out the 15th of november! And told her that if it wasn’t, that she would make sure that she ate up every penny of insurance money my wife had available to her! She also called my wife family dentist and demanded a panxray, and was very rude to them when they explained to her that my wife had to sign a release. There is no doubt that this woman has treated other elderly patients in this manner, and she has more than likely took advantage of their insurance! This woman needs to be investigated along with this facility for the treatment of the patients and their insurance companies! This should be very concerning to the public, when a organization like aspen dental condones such behavior from their staff! Not to mention upper management in rincon georgia!
Desired outcome: A apology to my Wife, and revaluation of upper management at this location.