AsSeenOnTV.com
Reviews and Complaints

This is third contact. Next step is the Better Business Bureau. We purchased a hose (Stated above) in July 2021 from CollectionsETC. It was advertised as having a lifetime warranty and burst free. Well it has a leak at the outlet end of hose and we would appreciate a replacement hose. Our email address is

[protected]@comcast.net I would appreciate hearing back from you on this matter.

order number E3611964 for Shine Armor Fortify Quick Coat x 2 from . Ordered on 10/14/2021 with master card payment.

Have not heard from them on the shipping date as of 12/1/2021.

I ordered this from asseenontvetc.Com october 6th 2021 and still haven't received the merchandise. I notified my bank and they will continue investigations. I have emailed no response and called no answers. I have done everything possible to resolve this and now it is in the hands of authorities for fraud with my banks.

I think they are scammers, very upsetting cannot trust anyone these days.

[protected]

request a refund order #e3611578

Order placed [protected] order # E3611531 charges to my credit card for $26.76
have called and left messages and filed a request (@) on line still not results.
The items are Adjustable Click Belts (2)

George Errington
2495 Chaney Circle
Youngstown, OH 44509
[protected]

I bought an egg cushion Total cost me 31.68 Oct.15 2021 It was to be here in two to five days It never came I have called [protected] Ican't get nobody I have e/mailed them at least 20 times no one answers me back They took my money and never sent me my order! When I call this number they tell you to hold for rep. then in a few minutes it says do to high call volume you have to record your message I have done this several times no one gets back with me the e/mail I send I get no answer I believe I have been scammed I can't get anywhere My nephew has cancer I ordered that cushion for him he is very ill But I guess they dom't care they just take your mone and the heck with you I'm75 years old I don't need this stress I don't have that kind of money to lose asI'm on a fixed income
please help me get my money back Thank you

Product paid for but not received. Emailed company and received response below with no further response or refund to date. This Order E369666 was placed and confirmed September 12, 2021.
10/10/21 Response from AsSeenOnTVEtc.com:
"The shipment we were expecting didn't arrive as expected and we don't have an eta on another shipment so we have to cancel your order. I'll issue a refund. The refund will post back to your card within 2 to 3 banking days. I'm very sorry for the inconvenience."

Placed and order on line and paid for 2-5 days expedited shipping. My credit card was charged, but no status updates or any communication regarding my order. Called several time during business hours and it always goes to voice mail and sent several e-mails with no response.

This operation looks fraudulent and a scam.

As Seen on TV Contact:

email at [protected]@asseenontvetc.com:
You can also call us at: [protected]

I placed an order for two flex mirrors on 02/08/2021. $44.99 was promptly deducted from my bank account. After 3 weeks with no word from AsSeenOnTV I started sending emails to no avail. No one responded.

Finally yesterday 04/07 the mirrors arrived. This items are totally unacceptable. They are not glass mirrors, they mylar adhered to cardboard. The reflection is horrible and useless.
I am unable to open a ticket because I signed in as a guest.

Today I repackaged the so called "mirrors" in the same package I received them in. I addressed it to the address on the original package. When my wife took this package to the post office the address is "UNKNOWN"?
I sent it anyway at a cost of 11.75.

I will never order anything from this company again, nor would I even hint to someone to check this company out.

Gerald Rodgers

I want to complain on one of your seller with company name asseenontv... I ordered a basketball inflatable swimming pool to this seller just last week but before I place my order I chatted them in a nice manner hoping they will ship out the right item I ordered cause I dont like anything but the basketball only... Ive waited for almost a week for them to ship out cause last week was holy week... Just today (april 22) they chatted me that the item I ordered is no longer available and that they will ship out another option which is the volley ball swimming pool... So I insisted to cancel my order because I dont like the one they offered and in the first place I did not order the volleyball... So I press on the cancel order button but they rejected it... Please help me on this matter... I want to cancel my order... Cause I hate sellers who insisted their wants rather than giving their costumer the right to choose... If these order will shippped out and delivered to me... I will not accept it... Because I ask them a favor to cancel it because I did not order it... They are no longer responding to my chat... Please help me

I was so wrong not reading all the reviews about this terrible company before ordering. All the people complain about same problems. They don't confirm orders which are extremely important to do, and they are impossible to reach via any means of communication. When you call them you don't even listen to a normal human voice, you talk to records that transfer you from one number to another. Promise you to call back, but never do. This is a very shady company.

I ordered shampoo and conditioner from the company www.aseenontv.com. I received the automated reply from the company. It even has the tracking number and order number, but when I checked the tracking number it showed that the delivery was in process. After one week I checked the tracking number again, but it showed the same. I asked the seller, why the status didn’t change, but he didn’t reply. I’m worried about it and don’t know what to do.

After watching a TV info commercial, I went to their on-line site and place a $128 order for the complete set of music CDs (Golden Age of Country). This was near the end of November 2011. After Christmas I went to my account and sent an email asking for confirmation of when my CD's would be mailed out. (They had been on back-order, but ship-date was in just a couple of days.) Well, I never got an email back from them. When I went to get into my account tonite, their web-site is gone. I tried the "new" web address, but they do not recognise MY email address! How 'bout THAT! I'm ripped off for $128 !
I will call my credit card tomorrow, but doubt anything will be resolved so many weeks later. NEVER AGAIN!

They say the wallet is nearly indestructlble i had it 10 min put some cards in it and it broke my son got to playing with it but it back togetheer and ran over it with the car and its dented up and caved in wow some wallet ill stick to my old one id also b afraid to trust anything else off tv i paid good money for these wallets this comp thatt r selling theses are taking advantage of people no wounder people are having hard times with comp like this one out there wont order another one thats for sure !

I believe I'll no longer order anything from the TV. I ordered the SideSleeper Pro. I checked the status almost every day after 3 weeks and the status never changed. After the 6th week, I was allowed to cancel my order. At the same time, I had another order in from a TV ad and sure enough, it was also handled through customerstatus.com and the status is stuck as "Pending" for 2-3 weeks. The order was a totally different company than SideSleeper Pro, so if this is the new "norm", I'm done! I don't even have the option to cancel and the phone number is a joke.

I have ordered Kangaroo Keeper from as seen on tv on 01/14/2011. I have not received my order from them for almost 14 days. I have called their customer service about my order on 01/24/2011 and 01/28/2011. On first call, they told me because the product was back order, it has just shipped out to me. It would take 5 days. At that time, I forgot to ask the tracking# from them, so I made another two phone calls to them on 01/28/2011. On this two phone calls, they told me the product just shipped out yesterday, which is 01/27/2011 and there is no tracking# because its been shipped by USPS. It was not as same as they told me on 01/24/2011 that the product has been shipped out already. And, according the Terms and Conditions (1) in the order confirmation I got, it shows:

1.) PRODUCT SALES & DELIVERY: Items IN STOCK purchased by credit card and at the time of order will be automatically processed for your convenience and charged to your credit card account immediately. Your order will process and ship within 24-72 hours from our warehouse and cannot be canceled due to automatic processing. Express Shipping is 3Day UPS. Express shipping is calculated from the next business day, once your order has been shipped from our warehouse and will be shipped 3Day UPS. UPS Ground time in transit delivery is normally 6-10 business days. Shipping is not calculated from the date ordered, it is calculated from the date it leaves our warehouse. ACH Payments (see 1a.). . . Back Orders (see 3.)

It indicates the products will be shipped by UPS, not USPS. Also, as they told me on first call, the product was back order. According to Terms and Conditions (3) in the Order Confirmation

(3.) BACK-ORDERS: If your order cannot be shipped you will be notified automatically via e-mail about your status.

I should have gotten an automatically notification via email about the back order, but I NEVER gotten any email except order confirmation from as seen on tv. This was really a terrible online purchasing I have ever had. They are even not honest. Please DO NOT order from this site. If I knew a lot of people have complained about this site, I would not order anything from them.

I ordered a Back Max 3 piece body support system on 9/25/10 and paid with my AX card, $129.99 plus shipping, total $169.90. I tried to track my order online as I could not ever get through on the phone. In the online order tracking screen under status, my order said "being packaged", for several days. I sent an email to inquire how long it took to package my purchase. No reply. One time I managed to get through on the phone and was told to ignore that notice, my order had been shipped and would arrive today. It did arrive, but was the wrong product. I emailed to advise of the incorrect product, and I got 1 email apologizing for the mistake and saying that the correct product would be shipped. I received nothing. I made 12-15 attempts to contact the company by phone, but was never successful. I also sent 4 email messages and never received a reply. Only after I requested a cancellation of the order, did I hear from them. A fellow named Robb called and began to argue with me about who's fault the mixup really was. I did receive a return UPS label for the incorrect product and returned it. I have never experienced such poor service. These people don't even know what common courtesy is. There telephone system is a sham. They obviously don't have anyone to answer the phone and the recording just keeps running the caller around. Do not buy from this company!

Thank goodness I never buy anything from the TV. I went to the As Seen on TV Store and bought the Yoshi Blade. The commercial shows the women just excited about the knife as they are Chopping up the vegetables etc. Well, when you read the book on the knife the first thing they say is Do Not use for chopping, cutfrozen vegetables, smash garlic, slice poultry or any meat that has a bone in it and Do not put in dishwasher! Seems this company is making it's money on the non-refundable shipping charges, because the product isn't what it advertised.

I bought the Awsome Auger and the electric drill and extentions. The first time I tried to use it, the extention was so off ballance that it shook the drill out of my hand and in the first 30 seconds the drill started to smoke and the motor in it burned up. What Pissed me off the most, is the fact I had to pay for shipping to return it $22 to get my $59 back. So it cost me shipping both directions to find out that it was a piece of garbage. Better off with a hand spade lol.

I ordered a product from this company for christmas. When i ordered it said in stock and ready to ship. They even sent me a ups tracking number after 2 weeks and still no proress on the tracking, i called ups they informed me that they received a call and issued a number but never got the package. After several attempts to call customer service and no answer i finally went to the web site and requested a live chat with customer service the first girl told me there was nothing she could do and ended my chat. I tried again and got gina who was very rude and accused me off cutting off the other operator before i even told her who i was. After lots of run around and attitude she finally admitted they did not even have the product and said i was sent an email about this ( no email was ever sent!.) i finally told her i wanted to speak to a manager and she told me they were busy with other "important" issues, when i asked her if she was saying i a paying customer was not important she said she could not help me anymore just to keep checking to see when it is shipped. I demanded to speak to a manager 3 times and she finally told she would have tracy call me. I called the customer service line and let it ring for al least 5 minutes then guess who answered, gina! I asked to speak to tracy and she said who is this (not may i ask who's calling like a normal business) i then said excuse me but i asked to speak to tracy, she wouldn't put me through till i gave my name them of course gave me voice mail. My call was never returned. I reported them to the bbb. The business reply came from gina not a manager and she told them i was "very volgure and disrepectful and i called her a liar." the bbb said i could go to small claims court, but without more complaints from other customers they couldn't do anything at this time. My complaint will last for 3 years in file, but that is it. I hope people read these and quit buying from this company they are the type of company that need to be forced to change or close!

Gina needs some courses in business and customer service.

I paid this website by credit card to order a x - mas gift for my daughter. I ordered using google shopping online. Shoppershalt charged my credit card but never shipped the product. I have tried contacting them since dec. 23rd, but they have not responded via email or online chat. The phone number listed is out of service. I contacted the bbb and they tell me that the aompany is out of business. They are now using the name asseenontv.com, which is registered to the same address. Google is working to get me a refund but the bbb advises to seek legal advice. The item was not expensive enough for that. Don't order from shoppershalt.com or asseenontv.com.