Menu
For Business Write a review File a complaint
AsuJewelry Customer Service Phone, Email, Contacts

AsuJewelry
Reviews and Complaints

www.asujewelry.com

Learn how the rating is calculated

2.5 8 Reviews 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

AsuJewelry Reviews 10

ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

AsuJewelry Affordable and Stylish Jewelry: My Experience with AsuJewelry

I've been shopping at AsuJewelry for more than a year now, and I gotta say, I'm impressed. I run a small retail business, and I've never had any issues with their products or services. Shipping is always fast, which is a huge plus for me. I've ordered a variety of items from their website, including necklaces, bracelets, and earrings, and they've all been of good quality.

One thing I appreciate about AsuJewelry is their wide selection of products. They have a lot of different styles to choose from, so I can always find something that fits my store's aesthetic. Plus, their prices are very reasonable, which is important for a small business owner like me.

I also like that AsuJewelry offers free shipping on orders over a certain amount. This is a great incentive to buy more, and it helps me save money in the long run.

Overall, I'm very satisfied with my experience shopping at AsuJewelry. I'll definitely be buying from them again in the future. If you're looking for affordable, stylish jewelry, I highly recommend checking out their website.

Read full review of AsuJewelry
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

AsuJewelry Disappointing Experience with AsuJewelry: Incomplete Order and Poor Quality Jewelry

So, I ordered some jewelry from AsuJewelry and it was a total disaster. First off, my order was incomplete. I was missing a necklace that I really wanted to wear for a special occasion. And to make matters worse, the jewelry that did arrive was of really bad quality. I mean, it looked like it was made out of cheap plastic or something. I was so disappointed.

I tried reaching out to AsuJewelry three times to see if they could fix the issue, but I haven't heard back from them at all. It's like they don't even care about their customers. I'm definitely not going to be buying from them again. It's just not worth the hassle.

Read full review of AsuJewelry
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

AsuJewelry Top-Notch Quality and Customer Service: My Experience with AsuJewelry

I gotta say, I'm really impressed with AsuJewelry. I recently bought some pieces from them to kickstart my business, and I gotta say, everything is top-notch quality. I mean, seriously, I was blown away by how well-made everything was. And the best part? They shipped everything out super fast. I didn't have to wait around for weeks wondering when my order was gonna arrive. Nope, it was at my doorstep in no time.

And let's talk about their customer service for a sec. It's seriously top-notch. I had a question about one of the pieces I ordered, and they were quick to respond and super helpful. It's so refreshing to deal with a company that actually cares about their customers.

All in all, I'm really happy with my experience with AsuJewelry. I'm definitely gonna keep ordering from them in the future. If you're looking for high-quality jewelry and great customer service, you can't go wrong with these guys.

Read full review of AsuJewelry
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

AsuJewelry Disappointing Customer Service and Policies: My Experience with AsuJewelry

So, I was looking for some new jewelry and came across AsuJewelry. I placed an order and was super excited to receive my new bling. However, things didn't go as planned. There was a hurricane in my area and FedEx sent my package back to AsuJewelry. I was pretty bummed out, but I figured they would just resend it to me.

But nope, that's not what happened. AsuJewelry told me that I had to pay an additional shipping fee to get my jewelry. I was pretty upset about this. I mean, it wasn't my fault that the hurricane happened and my package got sent back. Why should I have to pay extra for something that wasn't my fault?

Honestly, I feel like this is a scam. AsuJewelry should have just resent my package without any additional fees. I'm really disappointed in their customer service and I don't think I'll be ordering from them again.

Overall, I would not recommend AsuJewelry. They don't seem to care about their customers and their policies are pretty sketchy. Save yourself the hassle and order from somewhere else.

Read full review of AsuJewelry
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

AsuJewelry Great Quality and Prices: My Experience with AsuJewelry

experience overall. I found AsuJewelry (asujewelry.com) to be a great online store for jewelry and accessories. The website is easy to navigate and has a wide variety of products to choose from. The prices are very reasonable and the quality of the products is impressive.

I recently purchased a necklace and a pair of earrings from AsuJewelry and I am very happy with my purchase. The jewelry is exactly as described on the website and the quality is top-notch. The necklace is very elegant and the earrings are perfect for everyday wear. I have received many compliments on both pieces.

The delivery speed was very fast and the packaging was very careful and strict. The items arrived in perfect condition. The logistics company also had a good service attitude and kept me informed about the delivery status.

Overall, I am very satisfied with my shopping experience at AsuJewelry. The products are of high quality and the prices are very reasonable. The website is easy to navigate and the delivery speed is very fast. I would definitely recommend this online store to anyone looking for great jewelry and accessories.

Read full review of AsuJewelry
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

AsuJewelry Disappointed with AsuJewelry: Never received my order and poor customer service

I was really excited to order some jewelry from AsuJewelry, spending almost $80. But, unfortunately, I never received my order. I tried calling them to figure out what was going on, and they told me that my shipment was already at my local Fedx location. However, when I went to Fedx, they told me that the tracking number showed that the jewelry was still with AsuJewelry.

I called Asu Jewelry again to let them know what was going on, but still no product. It's been a frustrating experience, and I'm disappointed that I haven't been able to get my hands on the jewelry that I was so excited to wear.

I hope that AsuJewelry can figure out what's going on with their shipments and improve their customer service. It's important to be able to trust the companies that we order from, and unfortunately, my experience with AsuJewelry has left me feeling let down.

Read full review of AsuJewelry
Hide full review
ComplaintsBoard
Z
Verified customer This review was posted by a verified customer. Learn more

AsuJewelry Affordable and Fast: My AsuJewelry Review

I gotta say, I was pretty impressed with AsuJewelry. The products came super fast, which was a huge plus. And let's talk about those prices - they were so low, I couldn't believe it! But then again, I had to pay a whopping $45 for shipping to Canada. Ouch. And to make matters worse, I had to pay an extra $25 for some customs charge from DHL. Not cool, man.

But hey, let's focus on the positives. The items themselves were pretty great. Sure, some of them looked a little cheap, but what do you expect when you're paying only $0.40 for something? I was especially impressed with the bathing suit wrap - it was so cute and perfect for the beach. And don't even get me started on the watches and bangles. They were absolutely amazing! I'm definitely keeping those for myself.

Overall, I'm pretty happy with my purchase from AsuJewelry. I'll definitely be ordering from them again and trying out some new things. Just gotta remember to factor in those pesky shipping and customs charges next time.

Read full review of AsuJewelry
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

AsuJewelry Disappointed with AsuJewelry: Incorrect Necklace Sent in Large Order

I recently made a purchase from AsuJewelry and I have to say, I was a bit disappointed with my experience. I ordered 240 necklaces because the one I really wanted was on backorder and that was the only way to get it. The necklace I ordered was supposed to say "the love between grandmother and granddaughter is forever," but when I received my order, it actually said "the love between a mother and granddaughter is forever."

I was pretty upset about this mistake, especially since I had ordered such a large quantity of the necklaces. I think if they didn't have the necklace I wanted, they should have refunded me instead of just shipping whatever they had.

Overall, I think AsuJewelry has some work to do in terms of their customer service and attention to detail. While their prices are affordable, I don't think I'll be ordering from them again in the future.

Read full review of AsuJewelry
Hide full review

AsuJewelry Complaints 2

ComplaintsBoard
M
3:03 am EST

AsuJewelry Liars and unprofessionals

liars liars liars, they promise a ready ship for 48 hrs. do not fall into that trap. they don't respect their words.
I ordered in 23 November and we are in Dec 2, the shipment company said that the delivery package is still in china while they said its delivered.
and I had another issue with them that I just remembered, i have another shipment that had to be canceled dur a payment error and while it was pending they sent me an email that the package has been sent.
amateurs, liars and unprofessional, that's what you have to expect. i wont receive my orders before next week therefore i wont be able to sell properly for Christmas.

Read full review of AsuJewelry
Hide full review
ComplaintsBoard
O
2:59 am EST

AsuJewelry Still no product

I have ordered a lot of items from this website www.asujewelry.com because everything on their website was extremely cheap!
When my order arrived many items were missing and their customer service did nothing to help. They said they were not able to send me the missing items because they were no longer in stock but they also refused to refund my money. So I asked what options did I have and received no reply. Terrible company to deal with!

Read full review of AsuJewelry
Hide full review

Is AsuJewelry Legit?

AsuJewelry earns a trustworthiness rating of 86%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates AsuJewelry highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about AsuJewelry to understand what to expect from them.

We found clear and detailed contact information for AsuJewelry. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

AsuJewelry has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

AsuJewelry has claimed the domain name for asujewelry.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Asujewelry.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to AsuJewelry. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About AsuJewelry

AsuJewelry is a leading online retailer of fashion jewelry and accessories. The company offers a wide range of products, including necklaces, earrings, bracelets, rings, and more. AsuJewelry is committed to providing customers with high-quality products at affordable prices, making it a popular choice for fashion-conscious shoppers.

One of the key features of AsuJewelry is its extensive selection of products. The company offers a wide range of styles, from classic and elegant to trendy and modern. Customers can choose from a variety of materials, including gold, silver, and stainless steel, as well as a range of gemstones and other embellishments.

In addition to its wide selection of products, AsuJewelry is also known for its excellent customer service. The company has a team of knowledgeable and friendly customer service representatives who are available to assist customers with any questions or concerns they may have. Whether customers need help selecting the perfect piece of jewelry or have a question about shipping or returns, the AsuJewelry team is always ready to help.

Another key feature of AsuJewelry is its commitment to quality. The company works with top manufacturers and suppliers to ensure that all of its products meet the highest standards of quality and craftsmanship. Customers can shop with confidence, knowing that they are getting a high-quality product that will last for years to come.

Overall, AsuJewelry is a top choice for anyone looking for fashionable and affordable jewelry and accessories. With its wide selection of products, excellent customer service, and commitment to quality, it's easy to see why so many people choose AsuJewelry for all their fashion jewelry needs.

Overview of AsuJewelry complaint handling

AsuJewelry reviews first appeared on Complaints Board on Dec 2, 2016. The latest review Affordable and Stylish Jewelry: My Experience with AsuJewelry was posted on Jun 23, 2023. AsuJewelry has an average consumer rating of 1 stars from 10 reviews. AsuJewelry has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.0
4 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. AsuJewelry Contacts

  2. AsuJewelry phone numbers
    +86 579 8559-7813
    +86 579 8559-7813
    Click up if you have successfully reached AsuJewelry by calling +86 579 8559-7813 phone number 0 0 users reported that they have successfully reached AsuJewelry by calling +86 579 8559-7813 phone number Click down if you have unsuccessfully reached AsuJewelry by calling +86 579 8559-7813 phone number 0 0 users reported that they have UNsuccessfully reached AsuJewelry by calling +86 579 8559-7813 phone number
  3. AsuJewelry emails
  4. AsuJewelry address
    Beiyuan Industrial Area Zhejiang Province, Yiwu, 322000, China
  5. AsuJewelry social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  7. View all AsuJewelry contacts
AsuJewelry Category
AsuJewelry is ranked 616 among 1606 companies in the Online Shopping category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.