Auction.com
Reviews and Complaints

As someone deeply involved in real estate investments, I understand the importance of transparency and professionalism in the industry. Looking at the reviews for Auction.com, it's clear that customers have had mixed experiences. While some have praised the platform for providing good deals and a smooth process, others have expressed frustration with unprofessional behavior and lack of respect towards buyers. It's essential to approach Auction.com with caution, ensuring you do thorough research and understand the potential risks involved. Remember, real estate investments require careful consideration and due diligence to avoid any unpleasant surprises. Stay informed, stay vigilant, and make decisions that align with your investment goals.

You like the deal.? Well you need to put some thought into it. Auction. Com is legit company, posting property for bank, owner, investor who can ALWAYS change their mind. Your job is to find property, if possible look at it and bid.Sign contact and follow the process and HOPE for the best. You need to know that sometimes your point of contact is man in Chicago and you are buying in Texas. Different law, marketing etc... Auction.com will answer EVERYTHING and discuss what they can see but AGAIN it's up to the bank to SAY last word. Please use it I did in 2007 and was THE BEST DEAL EVER.

We closed on our first auction.com property earlier today and the process from start to finish was very smooth. Fortunately, we chose to ignore the majority of negative reviews as it was clear that almost all of them had clearly not read through the auction.com rules or fine print.

We went into our transaction with open eyes and were not disappointed. The customer service team was amazing. Answered every phone call and returned every email. I had every question answered before I even placed a bid and after we won.

We would absolutely use the site again and be sure to due our due diligence.

A year after winning my house on here, I'm sitting here, so comfy, nicest house in town, dream home, and can't believe the horrible reviews and saying its a scam. I'm thankful for these people every single day. Bad reviews must just not have won or didn't get what they expected, which is not auction.com problem. These are foreclosed houses. Never in my dreams would I be able to afford this house, now can add another kid, so much room, if I had a lot of money I would buy so many off of here and fix them up if needed. ***% NOT A SCAM in any way shape or form! Would do it again in a heartbeat!

She was candid and gave me a lot of helpful advice & info. You know what would help? A facebook support group where people could ask questions, share horror stories & share good experiences. A place where people could learn from others mistakes & get words of wisdom by seasoned pros. If I had people to chat with about all that I would feel a lot more comfortable bidding for the first time. You'd probably get a lot more people to do this. And, I think it's a lot better for neighborhoods when someone who's going to occupy the property wins the auction rather than professional investors wanting rental properties. On Facebook I'm Tsura Nuri

We bought a foreclosure home through Auction.com recently. The entire process went smoothly. Our transaction closed in 36 days. I was impressed with how professional our contact was with Auction.com, and also with the title company they chose.

Only advise is to be careful about what property you bid on, and decide beforehand what you are willing to pay. Some of the foreclosure banks may be easier to deal with than others. Auction.com doesn't own the homes; they are selling them on behalf of a bank or lender. Ours foreclosure was owned by Bank of America. Everything went smoothly, but took a little longer than buying a cash purchase from a private party.

I was super nervous after reading all the bad reviews on here, but my experience was great. I think the people complaining have no clue how the auction process works. Auction.com is just the middle person, all these house are bank owned. You have to do your due diligence. The process is as good as you make it. We had a few issues with paperwork,(zip code was wrong), and I did have to make multiple phone calls to get it fixed but everyone was super nice, and communication was prompt. Some people might be angry that multiple phone calls where needed to fix the problem, but I bought this house for ten's of thousands under value, so I don't mind doing a little extra leg work. I wouldn't hesitate to buy another property through auction.com!

I won my bid Nov. 5th 2015. I was not so cconfident in the beginning. I read some bad reviews. So here is my opinion.
Don't be afraid to not go after what you want as a buyer. Bid with confidence. Yes. There is a price the seller will need met. With my property the reserve was reasonable. Even with the buyers premium I still got a fabulous deal. My closing cost ended up barely over 200. And it took 32 days to close and I have the keys. A small two day extension that cost me no fees.
Looking at my closing fees. It was the seller who ended up with the shaft. Out of the ***. 00 I paid. He ended up with under 4000. 00. He was not happy. And delayed closing by a hour. But I was very happy.
Auction.com did a excellent job throughout this process. Every agent I spoke to or worked with was professional and I never spent a minute hanging. They have this down to a art. And I felt looked after. Even though my property was a small one. I was treated like it was a high end property start to finish. The closing company made sure the title was clear and taxes were paid.
My advice: I paid for the entire property and not just the minimum in the beginning. That made everything move faster. And they saved me a lot of money. It actually made the 2500. 00 worth it.
I wouldn't bat a eyelash at doing this again.

I tried to buy a condo that was listed with a local broker for $138,060. We were told we had to buy it through realtor.com, even though it was fresh on the market. Not the realtor's fault by any means. We offered over the list to the realtor, but she told us that it was out of her control. We signed up with realtor.com and offered $135k due to the 5% commission fee to the auction. The bid did not meet the reserve price, and it went offline. We emailed the auction and told them we would be willing to negotiate, but there was no response. We then emailed the broker with an offer of $142,500. She called us back and informed us that it was still out of her control and that she was very sorry. It was going back on auction.com again soon. So back we went and got registered. We started bidding on November 1st in the morning auction to end at 1 pm. We bid 9 times, and the reserve came off at $132,500. We were the highest bidder. Great! I told my wife, so excited! Still not ours, honey. This was around 11 am, two hours to go. I told her people could bid at the last minute, but that's okay. The clock resets and gives you two more minutes to counter-bid as I've seen before on this site. No problem, I thought. We were the top bidder until 2 seconds left, then it happened. The screen told us we were outbid, and the condo vanished from the site. No chance to counter. What the f***! Sold to someone else just that fast. I called customer service, and they told us that their monitor showed extended time, and it was my fault! A total lie and the biggest scam I have ever seen. I talked to a manager, and he said I didn't refresh my screen. Also a lie. It showed we were the top bid, and the clock was working as it should! Shortly after, our realtor called and asked what happened because she was watching the auction and confirmed the exact same thing! Wow! She felt so bad, but again she could do nothing. Found out later that night that the bank that owned the condo lowered the price from $138k to $129k right before it went on auction.com for the second time! Even though we offered $142,500 before it went back on the site, then sold it for approximately $10k less at auction.com. Sounds like there's a snake in the woodpile! We believe that a friend or investors stole our house from us! We will not let this rest. We will fight this until all avenues are exhausted! Attorneys, social media, local news teams, and the bank itself. This should be illegal. This can't go on; we must fight! PS. I should have read the reviews before, like I normally do. But we wanted the condo so much I wasn't thinking straight. Will keep posted if anything changes. Thanks to all.

I ain't never used auction.com before, but I'm thinking about it. I done read through a bunch of these negative reviews and I gotta say, some of them are straight up fake. Let me break it down for y'all.

First things first, you gotta understand that auction.com is all about getting the highest price for the seller. They ain't tryna get you no sweet deal, so don't get it twisted. If you go in with the wrong mindset, you're gonna have a bad time.

Now, let's talk about them fake complaints. People be whining about how they don't show the reserve price. But think about it, if they did, then everyone would just bid the reserve right off the bat. That ain't gonna help the seller get the highest price. And eBay been doing the same thing for years, so why y'all acting brand new?

Another thing people be crying about is how the site bids against you. But they tell you that right upfront on the auction page. If you're bidding big bucks without knowing how it works, then you're just being dumb. It's a way to manage the reserve price not being published. You may not like it, but it makes sense.

And don't even get me started on people complaining about time being added to the auction. That's just how it goes with online auctions. The goal is to maximize the sale price, not get you a bargain. They add time to keep the bidding going higher. If you don't understand that, then you don't understand auctions.

Now, let's talk about them real complaints. Poor customer service and rude agents. That could be true, 'cause no organization is perfect. But also think about it this way. The winning bidder is already frustrated 'cause they can't get the deal done. They call customer service and the agent can't do nothing 'cause they ain't got no control over the bank or reo company. Everyone's gonna be mad in that situation.

So there you have it. Don't believe everything you read on the internet, y'all. Auction.com ain't perfect, but it ain't all bad either. Just go in with the right mindset and you might come out with a good deal.

I won an auction on Auction.com back in December and was required to sign a contract and provide funds within a few hours. Since it was a cash purchase, we were supposed to close within three weeks. However, after signing the contract and expediting the funds, I was informed that someone would contact me with further instructions and the closing date. Unfortunately, a week went by and I still hadn't heard from anyone, so I decided to contact them again. I was told to wait until a closing agent contacted me, but another week or two went by with no contact. At that point, I became impatient and complained to a representative at Auction.com. I eventually spoke to a supervisor who informed me of the closing agent assigned to my case.

I've purchased several properties before, so I'm not new to this, but this was my first and most likely my last purchase from Auction.com. I've signed four extension forms since then, and it's now been four months since I won the auction. I finally have a closing date of April 6th, and I will update the final outcome.

Wow! I finally closed on this property, and it has been the worst real estate transaction ever. It dragged out for seven months! I finally hired my own title company to get things moving faster, but I had to agree to pay the final water bill since the bank couldn't seem to get a final water reading for closing. I went to closing on July 24th, 2015, and literally one minute prior to closing, the attorney's office working for Auction.com faxed over revisions for the HUD-1, which required me to pay their $1200.00 fee. This fee was outrageous, considering I didn't hire them, Auction.com did. Then they said I agreed to pay these fees in the original contract I signed with Auction.com.

Throughout the entire seven months, I continued to check on the property since it was vacant. However, Bank of America had hired a company by the name of Safeguard to maintain the property. The front door had a lockbox similar to the ones the realtors use with a code and keys inside. After closing, no one gave me the code to the box, so I called Safeguard, who informed me to break the box off the door. To my surprise, when I arrived at the property, the door was open, and people were actually living in my house! I confronted them, and they informed me that someone claiming to be the owner rented them the house.

To make a long story short, the person at my house had been scammed by someone who broke into the property and claimed to be the owner. This is one reason why I didn't want the closing to drag out so long. During that seven-month period, someone else broke in and stole the copper pipes and the water meter. I finally got the people out of the property and am now awaiting the deed. Hopefully, this won't take another seven months.

I do not recommend using Auction.com to purchase real estate. The only good thing I could say that came from this was that I got a great property at a great price. But the aggravation was not worth it. I could go to the bank and ask for their REO listings and still get great deals.

Auction.com is a platform that allows banks to sell properties online. As a licensed Real Estate Broker/Qualifying Broker/Owner with 27 years of experience, I have some concerns about the platform. I recently won a bid on a property (6 Willow Rd, Edgewood NM) that I had knowledge of as I had listed it for sale years ago. However, when I went to preview the property prior to the final bidding, I became very suspicious. The home had been totally rehabbed although the pictures in the Inspection Report show the property in its trashed condition when taken back from the borrowers.

I won the bid on Friday, but before I could return the purchase agreements on Monday, I received a phone call stating US Bank removed the property so the purchase had been cancelled. It is my opinion that Auction.com is an online platform for banks to dump unsellable properties to inexperienced folks allowing Auction.com to collect all sorts of junk fees in the process whether the deal closes or not!

Here are some important points you need to know before bidding on a property on Auction.com. Firstly, you are only given 24 hours/1 business day to sign all docs and deposit earnest money after you have won the bid. If you don't meet this deadline, they will keep the $2,500 credit card deposit (required to be a valid bidder) as a penalty. Secondly, proof of funds is required before they would forward the purchase agreement even though it is advertised this info needs to be included when you return the signed documents.

Thirdly, don't bid on a property until you have done your own due diligence. The Title info under the property listing was not current. As a Realtor, I am able to do a title search through a local title company and found the legal document "Assignment of Defendant's Rights of Redemption" e-recorded against this property more than a month after the date of the title info posted on this site. More than likely, clear and marketable title would not have be obtainable & my transaction would have been cancelled.

Fourthly, title is transferred via a Quit Claim Deed or a Special Warranty Deed with Title Insurance for which you must purchase. If you agree to a Quit Claim Deed, you are accepting Title with all clouds/liens. I believe this is their preferred method passing the title problems to the buyer.

Fifthly, most documents to purchase the property are written by and for Auction.com. There are many ways for Auction.com to keep most if not all of your Earnest Money deposit (which is 5% of the purchase price). The documents state the earnest money is nonrefundable! (only refundable if title insurance cannot be offered due to clouds on the title). Plus, the Title Company/Closer can keep deduct from your Earnest Money for any fees they incur whether the deal closes or not!

Lastly, the Title Company listed for this deal was in Florida. I called to confirm they were legit, spoke with a lady and requested the Title Closer/Escrow Officer call me back and she never did. That was a red flag. Before signing these documents, I requested a change to my purchase agreement stating a local NM Title Company. Next thing, my transaction had been cancelled.

As a Realtor, I could see all of the caveats tied to this purchase. I went with their Title Company as I figured it would get the bid accepted. When I requested to change Title Companies to one in my local market, the property was no longer for sale. I did not give Auction.com any money as I was leery of all aspects of their processes. In conclusion, be cautious when using Auction.com and do your own due diligence before bidding on a property.

I gotta tell ya, I had a pretty bad experience with Auction.com. I put in a fair market offer on a short sale, and the seller accepted it. I went through over two months of the process with the bank, and everything seemed to be on track. But then, the bank brought in Auction.com to verify that my offer was "fair market". They wanted to hold an online auction, like eBay, and use my offer as the reserve price. I was pretty ticked off about this for a few reasons.

First of all, the house was in the rural northeast, not California where the bank is based. The market doesn't support auction-based selling in that area, and it should have been done the old-fashioned way, with a realtor. Second, the seller had already accepted my offer, so the bank shouldn't have been entertaining any other offers, let alone an auction. And third, how can an online auction even be trusted?

So, I had to register for the auction, but if I bid even $1000 over my current offer, I would have to pay a 5% commission on the total sale price. That was a substantial amount, so I couldn't bid any higher. The seller agent had to have an open house, even though the house was technically "under contract" and not even listed. Only a few people showed up, and the auction started very low. The bid increment was $50k, and after the first day, several bids came in, but they were nowhere near mine. The next day, more bids came in, and the bid amount was sitting at $5000 less than my offer. It looked like my offer would stand, but then, mysteriously, a bid of $5k more came in to tie my offer. This reset the clock to 2 minutes, and the bid increment was lowered to $5k, but it still said "reserve not met". As the clock ticked down to 1 second, another bid came in for $5k, putting it above my offer, but it still said "reserve not met". The bid increment dropped to $250, and this continued for almost 2 hours, and then the listing just disappeared.

I smelled a rat big time! The next day, I called and posed as a bidder rather than the offer holder. I explained the bidding war at the end and how the listing just disappeared. The rep looked it up and said the reserve had not been met and the house had not sold. So, I had the seller agent contact all the people who registered for the open house to see if they bid, and guess what? Only one bid! They bid once, and it was a very low ball bid! This means that Auction.com was doing the bidding itself in an attempt to get us to bid and pay them a 5% commission! They have total control of the bidding and the "perceived" reserve amount! As a buyer, you're not only bidding against other buyers but against the site as well! And even if you win, the seller can decline your winning offer! The whole thing is, in my opinion, ethically and morally WRONG!

So, my advice to you is to proceed with extreme caution if you're thinking about using Auction.com. I don't trust them, and I don't think you should either. These kinds of auctions should be illegal!

I gotta say, auction.com has been a real game changer for me and my real estate business. But let me tell you, it wasn't always smooth sailing. When I first started using their platform, I was scared out of my mind. I mean, who wants to risk losing their hard earned cash on a property they might not even be able to sell? But I knew that if I wanted to succeed in this tight inventory market, I had to master the art of online bidding.

And let me tell you, it wasn't easy. There were so many hidden mines that could wipe me out if I wasn't careful. But after spending a lot of time studying their technology platform and developing systems, processes, and checklists, I was able to win several bids and document my actual, hands-on experience.

One of the biggest things I learned was that you have to know your numbers. You need to have a clear exit strategy and know your bid sweet spot range before you even think about bidding. For me, that meant using a formula that took into account the After Repair Value less (profit, holding, marketing, repair, and contingency costs). And let me tell you, having a checklist with over 80 items on it really helped me stay on top of unexpected repair costs.

But it's not just about knowing your numbers. You also need to know the different property types and occupancy and status types before you bid. Trust me, bidding on a property without knowing these things can be a costly mistake.

And once you win the bid, there are still a lot of unexpected requirements you need to follow to secure the bid and protect your deposit. But with the right training and strategies, you can mitigate your risk and create a win-win situation for you and the foreclosed owner.

That's why I highly recommend checking out our free webinar at https://7figure.easywebinar.live/registration. We share all of our strategies, secrets, and recommendations to help you succeed in online real estate investing. Trust me, it's worth it.

I gotta say, I had an experience with Auction.com that left me feeling pretty frustrated. Don't get me wrong, if everything goes smoothly, you can end up with a great property or deed in your name. But if something goes wrong, you're pretty much on your own. In my case, the closing company that Auction.com handed me off to (Ginali Associates) had me close on a home that wasn't even available anymore. I found out the day after I wired them $80K and signed all the closing documents. Talk about a letdown.

To be fair, my beef is more with Ginali than with Auction.com. But the fact that Auction.com chose Ginali as my closing company makes me feel like they're kind of responsible too. After all, I didn't choose Ginali myself - Auction.com did. And when things started to go south, Auction.com didn't really step up to help me out. I know they're just the facilitator, but still. It's frustrating.

My main contact at Auction.com was a woman named Cindy Allen, who's supposed to be a "closing specialist." But it was really hard to get ahold of her, especially when I had questions or concerns leading up to the closing. She only seemed to contact me when I hadn't signed off on a doc-u-sign electronic signature document. And when I did finally talk to her, she didn't seem all that interested in helping me out. She just wanted me to sign the document that would release Auction.com from any legal action.

Long story short, it took me 7 weeks to get my $84K (including the EMD) back. And that was only after I contacted the seller myself and worked directly with them. I wasted 4 of those weeks trying to work with Ginali Associates, who eventually stopped following up with me on the status of my refund. It was a real headache.

So, if you're thinking about using Auction.com to buy a property, I'd recommend doing your research and reading through reviews like this one. And be prepared for the possibility that things might not go smoothly. If that happens, Auction.com probably won't be much help. I know I won't be using them again. And neither will my two friends who watched my situation unfold.

I recently had an experience with Auction.com and I have to say, it was not a pleasant one. I decided to bid on a house in Detroit, Michigan on Bramell Street. This was the second time the house had been listed for auction on the website, and the first time I had not registered to bid. This time, however, I did register, and it was a mistake from the very beginning.

The website's search page information was not updated, which led to a lot of confusion. When you search for a home in any location, the website provides a list of homes for sale in the area and its surrounding areas. As I was scrolling through the list, I saw that the starting bid for the house I was interested in was $1,000. However, this was not the case. The actual starting bid was $10,000, and bids had to be made in increments of $2,500.

I had already registered for the auction and was charged $50 for the registration and a $2,500 hold, which would be charged if I did not participate in the bid or if I canceled. I understand the need for a hold to ensure bidders are serious, but the misleading information on the search page was unacceptable.

It was not until they held the $2,550 that I was introduced to the actual bidding price and the number of bidders on the house. I was forced to bid because if I chose not to bid or canceled, they would keep the $2,550 for non-compliance. This felt like a scam to me because the search page was misleading, and the numbers were erroneous and outdated.

The least they could do is update the bidding price on the landing page. I should not have to have my money stolen in order for me to find out the true results of an auction. This is their biggest loophole in their terms and conditions, and I am considering filing a civil suit against this company due to their negligence and incompetence to update their search page results to the actual updated bidding price.

If a house that a client is searching for had a starting bid of $1,000 yesterday and has now increased to $15,000 today, the search results should also update the bid to say $15,000. It should not still show as a $1,000 house, tricking bidders into registering and throwing away money for properties that haven't been updated as far as its new bidding price.

I am extremely disappointed with my experience with Auction.com, and I would advise others to stay away. The website's misleading information could cost bidders their hard-earned money. You're better off buying from your hometown's landbank.

So, like a lot of people, I found Auction.com and was skeptical when they asked for a $2500 bidding deposit. But let me tell you, it's not a scam. However, I did have a lot of issues with their customer service, fees, and unethical practices.

Let me tell you about my experience. I found a Midwest bank foreclosure for under 40K and got caught up in their computer bidding system. I didn't win the bid, but I was called a week later and told I was the highest "real" bidder and could make an offer. I made an offer and it was accepted by the bank who actually owned the property. However, the reserve was way higher than the value. I did call the actual bank and they told me I had to go through Auction.com. So, that answers one question for you. But, here's the thing, I later found out that other properties hit the market on places like Realtor.com months after being on Auction.com.

Now, I'm sure you looked through all of their Property Disclosure reports. They have all of these fancy reports that I reviewed 10 times. I looked through everything on their Auction.com deck. I walked around the property, but could not get inside. Not until I actually paid the $2500 and signed a purchase agreement did I get a report I had never seen. This report was filled out by the company who went in and secured the property. This was a handwritten, fill-in-the-blank type report that contained very important information like the roof leaked, holes in the walls, appliances gone, floors needed replacing, etc. Information I assumed could possibly be wrong, but hoped for the best. They hid this information until I sent the signed purchase agreement. When I called, I was transferred to a "hard sales" person who told me if I don't like it, then just bail out. So, here I am, $2500 out of my account and I now find out all of these issues that will cost me 5-7K in repairs.

I had a decision to make. Do I continue or jeopardize my $2500? I moved forward, but was not happy and still not happy with them keeping important information from me until locking into the deal. Information they had months prior. If I would have seen that report prior to making an offer, I would have come down about 5-7K in my offer.

So, is it my fault? Yes. Is it unethical, wrong, misleading, and possibly illegal to hide known property information from a seller? Yes. They tell you as-is and have information to keep their side "legal." But is hiding information until the $2500 clears illegal? They could have put that report on their website for me to see prior to making an offer.

During the process, I was continuously moved down the assembly line. I would work with a team member for a few days and then on to the next. I had 48 hours to submit information and then would wait days to hear back from the team. Basically, Auction.com is the middleman in an assembly line property transaction.

Now, let's talk about fees. This part is still a mystery. No realtor, appraisal, inspector, etc. Nothing. I asked about the fees at the beginning of the process and was told they could be $300 to $1500. I asked why would it be $1500... no realtor, no appraisal, etc. I assumed it would be on the low end because I did my own title search and didn't request any additional work. I was wrong. So wrong.

They hit me with $1700+ on fees and told me I had no choice but to pay or lose my $2500. Their "closing" was $900... I was called on the "closing" day with the wrong lockbox code numbers and eventually got the right numbers. I paid $200 for a title "search" I already did. I was forced to pay this when I had already completed this on my own. $200 for a title "exam." $175 for a title "curative," $75 for a "deep prep." $60 for a title "update." $25 "courier fee." $25 for a "wire fee." You pay your bank $25 for a wire transaction and then Auction.com charges you another $25 to accept your money. I'm not making this stuff up... I'm reading this from my closing document. There were about 8 fees that totaled the $1700+ and about $100 were actually legit fees like Deed prep and county filing fees. Once again, I was told I had to pay these fees or lose my $2500. I told them I wanted to choose my own closing Agency. I was told I had to pay $700 in closing whether I use my own or theirs. So basically, you are going to pay the fees one way or another or lose your down payment.

If I knew this info at the beginning, I would have adjusted my offer. I was surprised by about 7K in repairs, fees, etc. that they KNEW and shared after I signed the purchase agreement.

Would I recommend Auction.com? NO.

If this information isn't enough to stay away, here are some tips:

Do not pay above or near the "reserve." I've seen several properties on Auction.com not meet the reserve and ended up on Realtor.com 10K less a month later. One real example was a property on Auction.com with a reserve of $34,500. This was on there for about three months going to "auction" every other week. I just saw the same property on Realtor.com for $25,000.

Expect fees and new info after signing. Just plan on paying $1500+ in "closing" costs. And you might find out surprising info about the house after you sign and pay $2500.

Understand that Auction.com will make money through their "closing" fees. They will also charge the bank or homeowner 5%. (*These numbers are on an under 40K house) So if you bid a property more expensive, I imagine the fees are even more.

The closing docs showed Auction.com raking in $3-4K on the deal. They had the bank pay for all of their fancy reports and were basically the assembly line for the process.

In short, I overpaid around 7K for the property because they didn't disclose known information until after I signed the purchase agreement. I had to make a decision to lose my down payment or continue. I moved forward and obviously still upset about the process. They are like the cable company of real estate. Too good to be true.

Buy your properties at your local Sheriff sale, Craigslist, or even Realtor.com. You are going to pay the same fees and "closing" with Auction.com as you would using the standard method.

My final thought... Not a scam, but unethical, possibly illegal selling practice.

So, I went to auction.com to bid on a property that was being sold by Freddie Mac. I had some trouble with the real estate agent representing Freddie Mac, who wouldn't even take my bid because he felt it was too low. I called Freddie Mac to get a better understanding of their selling agency policies, but they used double speak and shifting to not actually say something that would give them responsibility. Nevertheless, I felt like the listing on auction.com was legitimate.

When the agent emailed me to let me know it was going to auction, everything felt at least normally legitimate. I was already a little annoyed because I feel like banks aren't awesome and the use of an auction site was to get the highest price while shifting all the undesirable contract terms and costs to the buyer. But, I set my top price lower to accommodate for this and registered for the site without even thinking about whether it was safe or scammy.

I placed the first bid, having read that they would proxy bid to try to bring it up to reserve. I was already annoyed with this, but it felt close enough to business as usual that I just decided to stick to my number and if it wasn't out of reserve to not worry about trying to buy it.

After I registered, I placed a proxy bid at the lowest price and then watched it carefully wondering what it would actually sell for and if there was a reserve (not initially disclosed until the auction started). Sure enough, there was a reserve, but the reserve amount was not disclosed. Frustrating, but business as usual for one-sided power transactions. I got the first bid in at 6 am. At about 10 am, I was notified someone outbid me. I looked and saw the reserve was not met and just assumed it was the counter-bidding process. I ignored it because initially the bid increments were set way too high at $10,000 and with a counter bid that meant it was already out of my top price. Then the bid increment was dropped to $5,000. I assumed this was the bank realizing it messed up, as the property was basically ignored except for my opening bid and their counter bid. I watched it a bit more closely because something was starting to nag at me and because I realized that any smart buyer would not buy this property above a certain amount. Then I saw another bid, and for a second, thinking there was another bidder in the mix, thought about going up just $5,000. But that nagging feeling got to me again.

I realized that as long as the property was under reserve, in the pattern happening on this property, that the last bid was likely a counter bid. Which meant that auction.com had counter bid twice in a row. And also meant I was the only one in the auction.

At first, I was accepting of the counter-bidding thing, pre-auction, just grumbling about how if there was a reserve price with a desire to counter bid like that, they should just start the auction at the reserve price. But during the auction, it really became clear to me that when the seller is bidding to boost the price to the reserve, it's not an auction. It's a negotiation. The site should not use this feature and even pretend to be an auction. It's absolutely shill bidding, and even when disclosed, it's dishonest and lacking integrity. It's absolutely the bank's (and auction.com by being the intermediary that sets part of the terms) desire to maximize all the best things while shifting all the worst things about property transfer, but disguising it as an auction.

It's not worth the extra premium, the disenfranchising terms, that loss of protection of the inspection and title work as part of the contract, if the seller through the auction.com designed process, bids against the buyers.

I did a search then and came across this site and honestly my heart sank. This was a joint venture buy and it's the other guy's credit card and phone number on the account, I have to inform him of the risk that his credit card number might get stolen and he might get spammy calls from an auction site that's only supposed to deal with me, to try to bring up his bid. All because I legitimately thought this was a legitimate avenue based on working with a realtor and Freddie Mac.

I've only been to two other (live) auctions that were like this and I can tell you nobody wants to work with those banks or auctioneers again. The difference is, that if the second one gets caught, they'll get their license yanked/the first bank ended up shooting themselves in the foot, but auction.com is allowed to run this scammy unethical shill bidding process and be legitimized by also ethically-compromised mortgagers. Worse, the computer clearly kept bidding against itself, the reserve was never overcome, and at the end of the auction, the listing completely disappeared, without any trace in the dashboard, history, or on the site. Other auctions in the region that concluded are still listed but marked over. This one is just gone, no trace. I'm guessing by the other reviews it's because it didn't sell and it will be back on the auction site again until the house falls down (totally happens in this region, banks insisting on a certain price, dropping it only to still be too high given the deterioration, and then the city tearing it down). Update: Yup, a day after I wrote this review it appeared again as an auction, with the same opening bid, lower bidding increments, and no hint that it was already failed auctioned once. They're going to dragnet for a sucker for this house paying too much, and it's going to be sad.

I'm giving two stars rather than one because, while the whole process was uncomfortable and misleading, even where they were upfront, they haven't actually screwed me yet.

I'd like to say I can't believe Freddie Mac would use this site, but the truth is, it and other mortgagers are probably just as home-sale-judgment-and-integrity impaired as the site, they've just had a much longer history to get themselves seen as legitimate in the way they operate business.

I wish I would have looked at these reviews and taken a pass. Now I need to worry about whether they will screw or annoy my business partner, potentially damaging our relationship, because I'm the one who suggested we bid on this site.

The name of the site is misleading because this is not a true auction, not as long as the seller can counter bid. That's really negotiating while trying to trick buyers into thinking they are attending an auction with the rules and benefits of an auction and actually bidding. Call it negotiate.com or something else. Not really an auction site. Just another avenue for skeevy mortgagers.

Bidding process: I chose to bid on a house located in Detroit Michigan on Bramell street. This is the second time that this website has listed this house for auction. The first time it was up for bid, did not register to bid on this particular house. The second time, I did. What a friggin mistake from the start. First, the website does not update it's search page information. When you search for a home in any location, they give you a list of homes for sale in the area of choice and it's surrounding areas. When you are scrolling through the resulted list, they had the starting bid on the side as details. That's the problem. The search results led me to believe that the offer was still, the entire next day (03/18/2020), starting at $1,000. So, they did not update the bid information, I went ahead to register for this particular auction house, I was charged $50 for the auction registration, and a $2500 hold, which the hold would be charged if I do not participate in the bid or if I cancel. Okay, no problem. I get it, to ensure bidders are playing to win and not to waste time, you hold the funds, no problem, right? Wrong. Literally, after I agreed to the terms and conditions of the registration to bid on this house on particular that the search page had still priced at $1,000, literally the price was not $1,000. The price was actually $10,000 and I was required to bid in $2500 increments. Once again, the search results stated that the house, which had been for auction starting 03/17/2020 at $1,000 was still $1,000 on 03/18/2020. It was not until they held the $2550, that I was now introduced to the actual bidding price and the number of bidders on the house. I was forced to bid! Why? Because you can not cancel a bid, nor can you not bid at all, because if you choose either action (to not bid or choose to cancel) theyll pocket the $2550 for non compliance. Scam! Scam because their search page is misleading. The numbers are erroneous and outdated. The least they could do is update the bidding price on the landing page. I shouldnt have to have my money stolen in order for me to find out the true results of an auction. Thats their biggest looohole in their terms and conditions in which I am able to file a civil suit against this company due to their negligence and incompetence to update their search page results to the actual updated bidding price. You mislead people and take their money before they can even find out the truth. If a house that a client is searching for had a starting bid of $1000 yesterday and has now increased to $15k today, the search results should also update the bid to say $15k. It should not still show as a $1k house, tricking bidders into registering and throwing away money for properties that haven't been updated as far as its new bidding price. I am calling my lawyer today. This is egregious and unethical. I guess if the site cant profit from real estate transactions, they profit from misleading information that could cost bidders their hard earned money.! Stay the $#*! Away! Below I have attached 3 pics. The first two is of the search results page and the bidding price (which has not been updated on the results page for purposes unknown to me). As you can see, they elude to buyers that the bid is still at $1000 (basically makes it seem as if no one has bid on it yet to get you to register so they can remove the $2550 from your account and to begin the process of keeping your money for a lie that they told you in order to get you to bid. You have to bid or else they'll keep the $2550 for non participation fee. So basically, they $#*! you all the way around.) The third pic is of how much the property is really bidding for. The fourth pic is of the bidding increments that are NOT reported on the search page, which is how they trick buyers into registering to bid. You don't have information about the price increments and bidders UNTIL YOUVE REGISTERED AND THEYVE STOLEN THE $2550 FROM YOUR CARD ALREADY). Beware. Be very aware! You're better off buying from your hometowns landbank. REMEMBER, I ONLY BID ON THE HOUSE BECAUSE I WAS UNDER THE IMPRESSION THAT NO ONE HAD BID ON THE HOUSE YET (SINCE 03/17/2020) AND THE HOUSE WAS STILL AT $1,000. (WHICH IT WAS ACTUALLY $10,000 AFTER REGISTRATION).

Okay, so like many I stumbled across Auction.com and wondered if this was a scam when they asked for $2500. 00 for a bidding deposit. This is not a scan. HOWEVER, I encountered countless times of poor customer service, fees, unethical practice and misleading information.

Here is my story:

Mid-West Bank Foreclosure Under 40K

I was caught up in their computer bidding system and did not win the bid. I couldn't believe the bid went that high, but realized their computer was just bidding $2500 over what I entered. They even did a $5 over bid at the very end to "play the game." They kept adding 1 or 3 minutes to the "countdown" to keep me engaged. They made it seem like several investors were on the line and everyone wanted this hot poperty. Ha. I was called a week later and told I was the highest "real" bidder and I could make an offer. I made an offer and it was accepted by the bank who actually owned the property. (The reserve was way higher than value). I did call the actual bank and they told me I had to go through Auction.com... So that answers one question for you. I'll later explain how other properties hit the market on places like Realtor. Com months after being on Auction.com

I'm sure you looked through all of their Property Disclosure reports. They have all of these fancy reports I reviewed 10 times. I looked through everything on their Auction.com deck. I walked around the property, but could not get inside. Not until I actually paid the $2500. 00 and signed a purchase agreement did I get a report I had never seen. This report was filled out by the company who went in and secured the property. This was a hand written, fill in the blank type report that contained very important information like the roof leaked, holes in the walls, appliances gone, floors needed replaced etc... Information I assumed could possibly be wrong, but hoped for the best. They hid this information until I sent the signed purchase agreement. When I called I was transferred to a "hard sales" person who told me if I don't like it, then just bail out. So here I am... $2500 out of my account and I now find out all of these issues that will cost me 5-7K in repairs.

I had a decision to make... do I continue or jeopardize my $2500. 00. I moved forward, but was not happy and still not happy with them keeping important information from me until locking into the deal. Information they had months prior. If I would have seen that report prior to making an offer I would have came down about 5-7K in my offer.

So, it is my fault? Yes. Is it unethical, wrong, misleading and possibly illegal to hide known property information to a seller. Yes. They tell you as-is and have information to keep their side "legal." But is hiding information until the $2500. 00 clears illegal? They could have put that report on their website for me to see prior to making an offer.

During the process I was continuously moved down the assembly line. I would work with a team member for a few days and on to the next. I had 48 hours to submit information and then would wait days to hear back from the team. Basically, Auction.com is the middleman in a assemly line property transaction.

Fees: This part is still a mystery. No realtor, appraisal, inspector etc... Nothing. I asked about the fees at the beginning of the process and was told they could be $300 to $1500. I asked why would it be $1500... no realtor, no appraisal etc... I assumed it would be on the low end because I did my own title search and didn't request any additional work. I was wrong. So wrong.

They hit me with $1700+ on fees and told me I had no choice but to pay or lose my $2500. Their "closing" was $900... I was called on the "closing" day with the wrong lock box code numbers and eventually got the right numbers. I paid $200 for a title "search" I already did. I was forced to pay this when I had already completed this on my own. $200 for a title "exam." $175 for a title "curative," $75 for a "deep prep." $60 for a title "udpate." $25 "courier fee." $25 for a "wire fee". You pay your bank $25 for a wire transaction and then Auction.com charges you another $25 to accept your money. I'm not making this stuff up... I'm reading this from my closing document. There were about 8 fees that totaled the $1700+ and about $100 were actually legit fees like Deed prep and county filing fees. Once again, I was told I had to pay these fees or lose my $2500. I told them I wanted to choose my own closing Agency. I was told I had to pay $700 in closing whether I use my own or theirs. So basically you are going to pay the fees one way or another or lose your down payment.

Like I said, If I knew this info at the beginning I would have adjusted my offer. I was surprised by about 7K in repairs, fees etc. that they KNEW and shared after I signed deal.

Would I recommend Auction.com? NO.

If this information isn't enough to stay away, here are some tips:

Do not pay above or near the "reserve". I've seen several properties on Auction.com not meet the reserve and ended up on Realtor.com 10K less a month later. One real example was a property on Auction.com with a reservce of $34,500. This was on there for about three months going to "auction" every other week. I just saw the same property on Realtor.com for $25,000.

Expect Fees and new info after signing. Just plan on paying $1500+ in "closing" costs. And you might find out surprising info about the house after you sign and pay $2500.

Understand that Auction.com will make money through their "closing" fees. They will also charge the bank or home owner 5%. (*These numbers are on a under 40K house) So if you bid a property more expensive I imagine the fees are even more.

The closing docs. Showed Auction.com raking in $3-4K on the deal. They had the bank pay for all of their fancy reports and were basically the assembly line for the process.

In short, I overpaid around 7K for the property because they didn't disclose known information until after I signed the purchse agreement. I had to make a decision to lose my down payment or continue. I moved forward and obviously still upset about the process. They are like the cable company of real estate. Too good to be true.
Buy your properties at your local Sherriff sale, craigslist or even Realtor.com. You are going to pay the same fees and "closing" with Auction.com as you would using the standard method.

It was convenient I didn't have to meet anyone in person or go to a bank, but, I paid for it.

My final thought... Not A Scam, But Unethical, possibly illegal selling practice.

I recently participated in an auction on Auction.com, which I found out about through an email and online advertisement. At the end of the auction period, I received an email from the Auction.com team congratulating me on being the highest bidder and meeting the reserve price for the property in question. I followed their instructions and wired the earnest money amount they requested.

The next business day, I received a Purchase and Sale Agreement that needed to be signed immediately electronically to make the purchase legal. However, the copy of the agreement contained incorrect and/or unchecked information regarding my choice of closing agency, which was not listed at all. This was contrary to the verbal reassurance I received from an Auction.com team member over the phone. I needed a corrected copy of the agreement that reflected my choice of closing company and set up an escrow account to administer and transfer the so-called "Cash Sale" amount.

I was told that it would take 7-12 business days to receive the agreements signed by the seller. However, almost a month later, I had not received the signed agreement bearing the seller's signature. Instead, I received an email notification stating that I had requested the cancellation of the pending contract agreement, and therefore the agreement was null and void.

I am currently working with a law firm to file a temporary junction and complaint to extend and form a class auction complaint in Texas to stop Auction.com and its parent company, Ten-X LLC, from conducting business. It seems that no one knows what happened to the $10,825.00 earnest money I wired following the Auction.com instructions to the designated bank account outlined elsewhere in Auction.com documents. It is a frustrating and disappointing experience, and I would not recommend Auction.com to anyone.

I gotta say, I've had some issues with Auction.com. Like, I get that I'm bound to the contract as a buyer, but it seems like the seller can just do whatever they want. I mean, I've had delays that went way beyond the 30 days they said it would take. And then there's the winterization companies they use - they've straight up destroyed front doors and frames just to get in. And then they post notices on the door saying they'll secure the property again. Like, what the heck? And don't even get me started on the crazy closing costs. I had to pay $600 just for a smoke detector installation and inspection. And that was after I was already charged $900 for other stuff. And the lawyer for the seller thought it was all justified.

But, I've bought 5 homes through Auction.com and I haven't been burned yet. I do all the work myself, though. And there's always some surprises along the way. Like, I saw a listing for a tri-level that said the pipes might be broken and water was coming out of the windows. That's gonna be a mess to deal with. But, if you know your market and estimate high on what you think a house will need done, you can make it work. Just make sure you pay all the utilities before you close so you don't get stuck with the bill. And don't forget about real estate taxes and insurance - they can eat into your profits if you plan to flip. And your real estate agent is gonna want 6% commission, so keep that in mind too.

Overall, I think Auction.com can be a good option if you're willing to put in the work. But, if a property gets too expensive, just stop bidding. I've seen some properties that have been listed for months and they still won't sell. I don't know why they don't just set a reserve and be done with it. And, if you do decide to use Auction.com, just be prepared for some delays and unexpected costs.

Hey, so I signed up to bid on this property on Jun 14, but I didn't actually bid on it. I just wanted to check out more information about it, you know? But then I got an email saying that I won the auction! What the heck, right? And get this, the email said that I put in a proxy bid of $200,000 when I registered, but I didn't do that either. Even if I did, the winning bid was $235,000, so how could I have won with a lower bid? I called customer support and they said my proxy bid was actually $280,000! That's crazy, I never even bid on this property. I had to send them a screenshot of the email I got to prove it.

This whole situation has been super stressful for me, and it seems like this company has some major issues. I mean, if you look at the reviews on their site, all the 5-star ones sound fake. Like they were written by people who were paid to write a positive review. And get this, I was talking to my landlord about it and he said he was bidding on that same property too! He owns a bunch of property, so if auction.com looked him up they would see that. My theory is that they were using my account to shill bid and get my landlord to pay more, but he stopped bidding too soon and they ended up using my account to win the property. I know it's just speculation, but it seems like it could be true.

Honestly, if this company was legit they would show everyone who's bidding and what their bids are, like eBay does. That way we could all see what's going on and make informed decisions. But no, they keep everything secret and it just seems shady. I wouldn't recommend anyone to use this company.

So, I gotta tell you about my experience with Auction.com. I won an auction for a house near my property in January 2019. The listing said I had to pay for title insurance premium and take responsibility for the city inspection issues. I talked to the City and knew what I was getting into, so I sent in my paperwork and down payment. I got the HUD to close, but then I saw the cost of title insurance in the column saying I would pay for it. I was not happy about that, so I complained. It took them five weeks to give me a new closing date, which they missed, and we had extension upon extension because THEY couldn't get someone to sign the agreement.

Meanwhile, the city sent me a reminder about the inspection from a year earlier, and I was told the seller wanted to fix the issue (even though I was obligated to fix it as per the original contract). By June, nothing had been done. By July, I gave them the option to send me a "hold harmless agreement" or give me a credit so I could get the work done myself (it was right down the street). By August, they said okay to both, which was promising.

THEN they got another fine from the city in August (grass too long, because they stopped the maintenance visits on the property), and they agreed to pay the $180, but had me be "liable for any and all fines" from the city inspections prior to the August sell date. I asked them to send me a list of these fines, but they couldn't. I said I wouldn't be responsible for things that I didn't know about and that were clearly their fault for not maintaining the building while they were farting around with the close.

We went back and forth with emails until November, when I threw in some legal language in my emails like "Changing terms of contract," "lack of good faith," and "Fraud." I finally got my deposit back in February of 2020, 12 months after I sent it in hoping for a quick close. Now, 7 months later, the house still sits. It's vacant, not on the market, and an eyesore.

I gotta say, I'll stick with Craigslist. Auction.com was a real headache.

I gotta say, my experience with Auction.com was not the best. I mean, their agents were helpful and all, but the buying process was a real headache. I won a bid back in October of 2014, and I'm still waiting to close on the property. Can you believe that? It's been almost a year! The owner of the foreclosed house is Nationstar Mortgage, and their closer hasn't bothered to contact me once to let me know what's going on. I mean, come on, a little communication would be nice, right?

The settlement company told me they were waiting for the title company, Solutionstar, to send the lien certificate, but I don't buy that story. I got the lien certificate in just five business days, so what's the holdup? They sent me a closing date extension form twice, which I signed, but I still didn't close on the house on the proposed date. My money is tied up, and I could have bought other properties by now. It's frustrating, to say the least. I just hope I get my money back if the bank tries to cancel the sale.

Update #1: So, I finally did the online settlement, but it was two months late. And when I got inside the house, I found out there was major water damage, a stolen HVAC unit, and stolen pipes throughout. The neighbors said the bank's assigned contractors looked suspicious. I mean, what a mess!

Update #2: And it gets even worse! I found out the hard way that the house isn't even in my name yet, after two months! My electrician went to get a permit on the house and was told he couldn't. I went to the city permit office and found out why. Turns out, the settlement papers were rejected by the recording office because the lien certificate had expired by the time it got there. No one bothered to let me know, and I don't think anyone from their office did anything about it. I had to call the office manager to complain and ask them to get the problem fixed ASAP. It's been four weeks, and I'm still waiting for the house to be recorded in my name. What a nightmare!

Overall, I wouldn't recommend Auction.com to anyone. The buying process was a complete disaster, and I'm still dealing with the aftermath. If you're thinking about buying a property through them, my advice would be to stay away.

I gotta tell ya, I was pretty excited to check out Auction.com. I mean, who wouldn't want to snag a sweet deal on a house, right? But let me tell you, it was a total letdown.

First off, those opening bids they post are a total sham. They get you all hyped up thinking you're gonna get a steal, but in reality, those bids are nowhere near the minimum the bank will accept. I've bid on several properties and every time, I had to bid it up quite a bit just to be in the running.

And don't even get me started on the condition of the houses they're selling. Most of them are in pretty rough shape and need a ton of work. But even with all the repairs needed, they still hold out for full price like they're in tip-top shape. It's ridiculous.

I've seen the same houses up for bid over and over again, sometimes for months on end. And even when they say it's sold, it'll show up on the site again the next week. It's like they're just messing with people at this point.

Now, I did hear from someone in my area who supposedly got a good deal on Auction.com, but I don't know the details. So I guess it's possible. But from my experience, it's just a waste of time. I wouldn't pay full price for a house I can't even go inside to check its condition. You might as well buy one off the regular market in that case.

Overall, I'd say Auction.com is a pretty crappy company. Unless you want to get ripped off, I'd steer clear.

I gotta tell ya, I made an offer on a foreclosure property that was still on the MLS. I knew this property like the back of my hand - I knew the past owners, the condition of the property, and everything. It's got 1.15 acres, but let me tell ya, only 8 feet of that is in the back of the house. That's right, no backyard to speak of. But that's not a problem for me, I'm planning on renting it out anyways.

Now, the county property records say that there are two buildings on the property, but that's not true. The owner actually removed the metal building, leaving a big ol' foundation that's big enough for a basketball court. But the records won't reflect that until next year. And let me tell ya, some states have a right of redemption. In Alabama, it's a whole year. That means the previous owners have until May of 2016 to "reclaim" the property if they've got the cash.

So, I made a counter offer to the bank - cash, no inspection, quick closing - but they didn't accept it. And now, the property is on Auction.com. But get this - the listing says that the property has 23.4 acres, and the pictures of the backyard are actually of the neighbor's property. I tried to contact their "customer service" about these errors, but they haven't done anything about it. So basically, the listing is full of lies.

But I did my due diligence, and I contacted the county to confirm the property lines and the fact that there's only one building on the property. But let me tell ya, you better check out the property in person and double-check the information that Auction.com has on the listing. And you better check out the redemption period for your state too, 'cause they don't mention that on the listing either. Most people don't wanna deal with that kinda uncertainty.

So don't be a schlep and bid on a property that looks good in the pics, but has all kinds of problems. The property records are wrong, the backyard pics are fake, and the previous owners can still reclaim the property until May 2016. Better do your homework before you bid!

This website is a partner of the banks and they sell properties that are not able to be sold in the regular real estate market. They don't have to tell you if there are any problems with the property, like black mold or a bad title. If you want to bid on a property, you have to agree that they are not responsible for anything that might be wrong with it. Most of the deeds they sell are "general or special warranty deeds," which means that the title might not be clean. This means that there might be liens on the property that you will have to pay for. For example, if the property owes $200k in back taxes or condo assessments, even if the property is only worth $100k and you win it for $90k, if you 'buy it' and a lien is attached, YOU NOW OWE THAT $200K LIEN! Or let's say the bank foreclosed on a condo and assessments are attached for a new roof of $50k, you are now stuck with that bill. Or in some cases, like in Miami, county codes may require the property be brought up to code (because it isn't to code) and you could get stuck with that bill for tens of thousands - maybe you have to pay to raise it if it's in a flood zone, etc. The banks are not honest and they try to trick people into thinking they are getting a good deal. They might even wait a few years to tell you about any problems so that you can't sue them. I don't think you should buy a house from this site because you have no protection. The banks own everything, like the courts and the politicians. They won't shut this site down because they are making money. If you want to buy a property from this site, you should hire a lawyer to check everything out and get title insurance. Don't buy anything from this site unless you know what you are doing.

So, I was trying to buy this house that was a repo. The bank had 10 offers, so they decided to put it up for auction on auction.com. I placed my bid and "won" the auction. But then, things got a little complicated. I received a call asking for my personal information, such as my name, address, and broker name. I also had to sign a contract within 2 hours, send money via wire within 24 hours, and submit paperwork within 24 hours as well. But then, my winning bid of $115,000 jumped to $120,750. I was confused and asked why. They told me it was a buyer's premium, which was their fee. I had to pay them $5,750? That seemed like a lot to me.

Then, I received the contract, which was 52 pages long. I had a friend look it over, and it seemed fishy. The inspection had to be done before signing, but the utilities had to be turned on for the inspection. I couldn't inspect the property before the bank officially accepted my bid, which they had 15 days to do. I wasn't willing to risk losing $6,000 if something was wrong with the house. When I asked auction.com's Lindsay Wyatt about it, she said she wasn't a lawyer and couldn't interpret the contract. I told her my friend and I interpreted it as fishy, but she said they weren't lawyers either. She also said we couldn't inspect the house because it was occupied, but I had viewed it 3 weeks ago and nobody was living there. She didn't believe me at first, but then she realized I was right. She couldn't answer my questions and told me to call the bank's realtor. The realtor was also frustrated and said he'd call the bank and get back to me, but he never did.

Then, Lindsay emailed me saying they rejected my offer. I asked if it was the bank, and she said yes. She needed me to email her a cancellation email saying why, but I never got a reply. Four days later, she called me and was very rude, saying I needed to email her with the reason for cancellation by the end of the day. I said I would try to do so, but she was very pushy and rude when she wasn't making any money.

Overall, I would say buyer beware when using auction.com. The process was complicated, and the fees were high. The contract was fishy, and the customer service was lacking. I wouldn't recommend using this website for buying a house.

I've read through all the other reviews and they pretty much sum up the situation with Auction.com. However, I wanted to share my own experience with the site.

On December 20, 2017, Auction.com held their 4th or 5th auction for 356 Cypress Drive in Mastic Beach, NY. Every auction so far has ended with the reserve not being met, even with Auction.com bidding for the seller. But if you're unlucky enough to win, you'll have several problems to deal with.

First off, the house was condemned by the Mastic Beach code enforcement. By the time the issues were resolved, there was a mold problem due to burst pipes. The house had been in foreclosure for 9 years, so you can imagine the condition it was in.

Currently, there are several renters in the building and we all know what happens when they are evicted. The bank offered them a lot of money to move out, but the offer was a joke, so everyone is still there. If you go to the New York ecourts Supreme court and look up Rob Metel, you'll see that he has a motion on the calendar in April 2018. This means that the renters will be able to stay in the house for at least until then, and you'll have to evict them, which will take several months.

Auction.com knew all about this, so the new owner will be waiting at least 7 months to get in. By that time, you'll need a lot of money to beg the current renters not to destroy the home or have even more money for a full rehab. After you buy it, you'll also need to deal with the town and lots of issues that are still open.

If you want to get out of the sale, the 95-page document favors the seller, so you're pretty much screwed. Not all homes on Auction.com are like this situation, but this is a bad deal at just about any price.

My advice is to pay the current homeowner $100 to let a home inspection company come in and look around. This will be the best investment you'll ever make. And make sure to find out about any liens on the property before you place a bid. Lawyers charge $350 an hour for a reason, so get a real estate lawyer, not a slip and fall lawyer.

My gut feeling is that after a few more auctions, the property will end up back with HUD. And about the pipes that burst, the home is now almost all electric, so you'll go broke heating it in the winter.

Overall, I wouldn't recommend Auction.com for buying a home. There are just too many issues and risks involved.

They have are home listed for auction as a bank owned repo. We paid cash for our home and got title insurance warranty deed etc. We as well as the title insurance company and realtor tried contacting them before the auction and told them such no reply no call backs etc. Now I am paying more than twice as much for homeowners insurance as they consider the pictures as well as the bank repo statement from auction.com to be possible! they said get them removed! this is flat out fraud! the police and realestate comision should arrest these people and close them down. We have people coming to our home trying to see it before they bid. Now the bidding is underway! what a scam!

My home has been up 5 times on auction.com. The hold situation is a fraud BUYER BEWARE is what I have been told by auction.com Craven O says owner. He called me. Phone no. says he lives in Canada. [protected].

Island Advantage RE is also with this trying to sell an 80% destroyed home. Over $280,000 worth of personal property destroyed. I have called and notified LI MLS. Will send them the pics.

OIL burner explosion, black mold, termites from roof and gutters leaking into the attic and walls.

Was told by them, they would rather burn down then sell to me. I have offered to purchase as the true price, minus the damages.

6/2006 they foreclosed, in 1/2007 I went into bankruptcy because they had all my insurance money. My home had flood. BUT, how did they not tell the Federal Judge or Federal trustee, they gave them $33-34,000, that I didn't owe. I knew nothing about this at all. 8/2006 until 3/2015 in court until now. Begged Judge Farnetti NYS Supreme for decision before my daughter died. Had to fight for this. DENIED. How much would it have taken to prove I did not live there. My daughter was not home.

I continued to pay my mortgage month after month, having NO IDEA my home was foreclosed on.

Judge Farnetti refused a Traverse Hearing to prove my daughter was not served, and I did not live there. This atty knows this.

Said my daughter had Brown hair, 5'3 and 115 lbs.. Interesting because my late daughter 2019 was a blue eyed BLOND, 5'8-9 and 140-150 lbs. Never showed she wore glasses. Blind without. They moved into that house 9/2006 having no idea and we spent about $200,000 in repair and we did them. How in their right mind would do this if they didn't own. FRAUD. Not allowed to face your accuser, but in CRIMINAL COURT, YOU CAN. Per our United States Constitution. Taking to DA and atty General office. They have, I understand, a dept for process server fraud. Sewer service. I DIDN'T live there and at the home served my daughter was not home, ID didn't match and neither did name. Could we get some honesty in the country? Atty Kbuckle and Tod but know the truth but refuse to left all bidders know the truth. Flippers my family lives next door and we won't allow a piece of wood over damages. We will make sure it's done correctly...

My granddaughter live there from 9/2006, until the oil explosion 9/2021. She now has no mom, no house, and none of her personal things her mom gave her. Death 2/2019 and Oil explosion 9/2021. The atty for the bank and owner know for a fact the coming issues but refused to do anything. Tenants can't buy boilers, re roof house, put new gutter UPI was fighting in court and paying attys. Anyone wants to help...?

Please, don't hurt yourselves and purchase the fraud properties. On auction.com say house worth $507,000. Not even when in perfect condition.

Auction.com knew this is the GOD's Honest Truth... I can show pics... I have allowed investor in to see the damages.

Said would not be worth $50,000. Land worth that, but taking the house down, EPA oil in the ground, black mold, termites, shinges to remove under siding, electric service panel oil filled, plumbing in slab breaking. Water from roof gutters running down ceiliins and walls.

I ONLY want this house, because my late daughters soul and spirit is in the house we can feel her. I will basically have to tear the house down and get experts for the siding, Black mold, and oil issues.

Not worth it but is't my granddaughter home with her late mom.

The house pictured on the website and the house I won was defferent. The official address was wrong also. The house was in another naborhood. I called Auction.com and they said read the contract and if we have the wrong house or address it's ok as long as we have the right legal description. The lady at the house I thought I won said she called Auction.com and they did not correct the problem. I read negative things about Auction.com but thought I would give them a chance. Well you live and learn. Thanks

8744 N Auriga Way was auctioned off on December 13, 2017. I was still living in the house and in the process of moving. I still had my belongings, pets, food, medical supplies, financial records in the house. On the 14th I was signing a lease on a temporary apartment and when I returned I was locked out of my house, my pets we're gone and some personal items were missing. I called the police, I called the mortgage company and no one will could provide me the information on who purchased the house. Where is my stuff and pets. How can I be locked out without any contact. My name was still on the title.

Good Morning,
RE: property 99 Benedict Road Warwick RI 02888.

I am extremely over the edge with your companies unprofessionalism. My property as of November 10th, 2017 has been off the market due to a bankruptcy we filed. The attorney knows, the mortagage company is aware and there is a "Stay" on our property. Your company has been notified via email and telephone regarding this matter. To date, no resolution has been accomplished. My property is still listed to be auctioned November 29th, 2017 and customers although it is a Felony, have been showing up at my property asking questions. This auction is scheduled for next week. I will press and file a formal complaint based on the lack of interest on a time sensitive matter. Also for the safety of the occupants in my home. I am requesting for my property to be removed from the auction and or any advertisement on the internet or any other listings.

I was called with in minutes of winning the bid. This Property was 2317 Catalpa St Waukegan IL. I was instructed to print all the paper work and have earnest money delivered by the end of the next business day. I did not have access to a fax machine, so I contacted the person who was handling my transaction. Her name was Heather, she instructed me to scan all signed documents, the receipt of sent earnest money which I had wired transferred that very day, and scan along with the signed documents and e-mail all to her e-mail address, she then stated that if there were any problems she would call me the next day. Since the end of business day would have been on a Friday she stated she would contact me on Monday when she would return to work if there were any problems. I did not receive any calls, a week went by and 0 calls came from Auction.Com so I of coarse assumed that everything arrived as asked. Then all of a sudden a week later I get a call stating that they were still waiting on the documents and earnest money, however it was not the person who I sent the documents to. I returned the call asking what the trouble was, then I was told they did not receive my documents, I was like how can that be I e-mailed them as directed to their associate Heather, well there was the problem she had been out sick for the last week and did not notify anyone to handle her current work load. Apparently she returned to work that following week, I was out of touch as I was lead to believe that everything was in order, I became ill myself and access to voice mail and e-mails were left unchecked. However with the information provided to me the closing was not going to take place for another 4 weeks, and since I sent them all the documents, and they had my money I was not expecting any more surprises. Well when I got which was one week I started to receive calls that I needed to call this Heather, that the proof of funds from the bank that I scanned like all the other signed documents was told that the picture of the proof of funds was to small. I am like really you have to be joking since all the documents I scanned were sent through e-mail the exact same size. By the time I was able to start to call I get an e-mail stating that the cancelled the deal because I did not respond in time. This huge company cannot enlarge a scanned e-mail, besides that they had my money the closing was not scheduled for another three weeks what was the big hurry all of a sudden. How come the very week that all the paper work and earnest money was sent, and Heather was out sick how come there was no urgency then. I tried calling the Attorney who I wired transferred the earnest money too I received no response and was unable to get a hold of anyone at Auction.com to provide answers as to what happened. The house never went back up on Auction, or did it go back on the market at all but as I checked the tax records the house now belongs to a person who lives in my same town who is a real estate house flipper. Some how I believe this person was able to push me out of the deal with the help of Auction.com so he could steal this opportunity. This happened at the end of June beginning of July last year. I had plans for this house as it would have been my first time buying a income property. It was a cash deal at which I had the cash available and there was not going to be any issues on my part for this completion of this transaction. But some how they created this phatom problem that cost me the deal. And now have suspended my account. I tried to call and they put all fault on me.This was clearly a mistake by there associate since I did everything as instructed, this person being out sick did not inform anyone of her current transactions, so either this was done to cover up her mistakes or this was to help this other person to get the house instead of me. I would have made over 50, 000 on this deal and because of this I lost that potential income and have been unable to find another deal for this same cost. They screwed up and I paid for it

I found a nice property on auction.com. After several bids, my bid was finally taken. I was supposed to get a notification email from them, but received nothing. So I contacted the Auction.com and they told that my bid didn't go through. I told that they are probably mistaken, because my bid was taken. Person I spoke to was horribly rude and impolite. I'll never do business with them again! What's wrong with these people? At first I was so happy, but they ruined my mood! Very unprofessional company.