Audicus’s earns a 4.5-star rating from 14 reviews, showing that the majority of hearing aid users are exceptionally satisfied with their devices.
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A Great Choice for Affordable and Effective Hearing Aids
If you're looking for affordable yet effective hearing aids, Audicus is a great choice. I was initially skeptical about purchasing hearing aids online, but after trying Audicus, I was pleasantly surprised. The devices are well worth the price, providing excellent value for money. The Bluetooth connectivity to my phone has been a game-changer, allowing me to hear clearly without disturbing others. The customer support team has been fantastic, always ready to assist with any questions or concerns. While there might be some limitations with the lease agreement, the overall experience with Audicus has been positive. I would definitely recommend Audicus to anyone in need of quality hearing aids at a reasonable price.
While I have no complaint about the hearing aid itself, I am frustrated with the support
While I have no complaint about the hearing aid itself, I am frustrated with the support. There is a very high pressure sales team, but it is almost impossible to get in touch with anyone that actually is in CUSTOMER SUPPORT, not sales.
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Pros
- High-quality hearing aids
- Direct-to-consumer pricing
- Free online hearing test
- Customizable hearing options
- 45-day trial period
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Cons
- Limited Physical Locations
- No In-Person Audiologist Support
- Potentially Higher Upfront Cost
- No Pediatric Hearing Solutions
Audicus Complaints 1
Bought “5 star” hearing aids 3 MONTHS ago, assured all issues would be handled by mail
Bought “5 star” hearing aids 3 MONTHS ago, assured all issues would be handled by mail. So far have had to send them back twice, taking 10 days to send, repair, return. Now left device has a broken human-hair size wire I was told I could fix myself. I’m 80, arthritis, mostly bed-ridden. They insist product be returned before it can actually be adjusted and/or repaired...less than 3 months. I cannot afford $2200 for hearing aids that are unusable for one month out of 3. I want full refund upon return of the whole mess.
Is Audicus Legit?
Audicus earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Audicus has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Audicus.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Audicus.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Audicus.com you are considering visiting, which is associated with Audicus, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Audicus as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Audicus have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Audicus website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Audicus.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Audicus protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Audicus. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Audicus
Here is a comprehensive guide on how to file a complaint or review about Audicus on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If you don't have an account, create a new one by following the registration process on the website.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with Audicus in the 'Complaint Title'. Be concise but descriptive to attract attention.
4. Detailing the Experience:
- Provide detailed information about your experience with Audicus. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, the company's response, and the personal impact of the problem.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Audicus.
7. Review Before Submission:
- Review your complaint or review for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.
8. Submission Process:
- Click the 'Submit' button to submit your complaint or review about Audicus. Make sure you have reviewed everything before finalizing the submission.
9. Post-Submission Actions:
- After submitting your complaint, regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay engaged to track the progress of your complaint.
Follow these steps to effectively file a complaint or review about Audicus on ComplaintsBoard.com.
Overview of Audicus complaint handling
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Audicus Contacts
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Audicus phone numbers+1 (855) 971-0451+1 (855) 971-0451Click up if you have successfully reached Audicus by calling +1 (855) 971-0451 phone number 0 0 users reported that they have successfully reached Audicus by calling +1 (855) 971-0451 phone number Click down if you have unsuccessfully reached Audicus by calling +1 (855) 971-0451 phone number 0 0 users reported that they have UNsuccessfully reached Audicus by calling +1 (855) 971-0451 phone number+1 (855) 242-6228+1 (855) 242-6228Click up if you have successfully reached Audicus by calling +1 (855) 242-6228 phone number 0 0 users reported that they have successfully reached Audicus by calling +1 (855) 242-6228 phone number Click down if you have unsuccessfully reached Audicus by calling +1 (855) 242-6228 phone number 0 0 users reported that they have UNsuccessfully reached Audicus by calling +1 (855) 242-6228 phone number
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Audicus emailspatrick@audicus.com94%Confidence score: 94%Executivehelp@audicus.com90%Confidence score: 90%Supportcontact@audicus.com81%Confidence score: 81%Supportstories@audicus.com79%Confidence score: 79%press@audicus.com79%Confidence score: 79%Communicationblog@audicus.com78%Confidence score: 78%upload@audicus.com77%Confidence score: 77%marketing@audicus.com76%Confidence score: 76%Marketinggotear@audicus.com75%Confidence score: 75%
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Audicus social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 23, 2024
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