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3.0 2 Complaints
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Auto One Acceptance Complaints 2

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4:46 pm EST

Auto One Acceptance They have my car Hide+Seek Auto recovery/ Auto Acceptance One

I bought my vechicle cash from a car lot in irving. Showing proof of my purchase i have my title bill of sale and these people will not give me my car. They have yet to call me back, I can't get should of them. At this point i am getting a lawyer calling the police and the news channel. What do these people think? I have submitted all my paperwork to them and still have not done anything. This is robbing people and scamming. I WILL REPORT THIS.

Desired outcome: I need my vechicle and my personal belongings! I paid for it and have all my paperwork..

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12:01 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Auto One Acceptance payment on car loan

On March 23, 2010 Auto One Acceptance Corp which is now owned by Citi Financial deducted 100.00 out of our checking account. Yes we had a loan thru them, in 2000! The car had been traded in a number of years ago. Yet somehow they managed to remove money from our account (with no authorization from us to do so). After finding this on our checking account I called them not an easy thing to do Auto one Acceptance was bought by Citi financial a few years ago. Numbers to locate Acceptance one is 1*800*486*1750 if someone else needs to get ahold of them. Now I was instructed to fax them a copy of my statement showing where they removed the money from our account. As of today 4/13/10 I was told that a refund check would be sent out the 20th of April, almost a month later for a deduction on a vehicle that has been gone for years.

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sari brown
prosper, tx, US
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Jun 03, 2021 2:27 pm EDT

auto one acceptance never release the lien on my title. Car was paid off in 2009 or 2010
i can't get a title, cause auto one never release lien. Can't get anyone to help me.

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Gloria D. Fox McDowell
US
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Oct 13, 2021 9:36 pm EDT
Replying to comment of sari brown

OMG, I am having the same problem. My car was paid off in 2009 also

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Overview of Auto One Acceptance complaint handling

Auto One Acceptance reviews first appeared on Complaints Board on Apr 13, 2010. The latest review They have my car Hide+Seek Auto recovery/ Auto Acceptance One was posted on Dec 16, 2022. The latest complaint payment on car loan was resolved on Apr 13, 2010. Auto One Acceptance has an average consumer rating of 3 stars from 2 reviews. Auto One Acceptance has resolved 1 complaints.
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  1. Auto One Acceptance Contacts

  2. Auto One Acceptance phone numbers
    +1 (972) 409-0430
    +1 (972) 409-0430
    Click up if you have successfully reached Auto One Acceptance by calling +1 (972) 409-0430 phone number 0 0 users reported that they have successfully reached Auto One Acceptance by calling +1 (972) 409-0430 phone number Click down if you have unsuccessfully reached Auto One Acceptance by calling +1 (972) 409-0430 phone number 0 0 users reported that they have UNsuccessfully reached Auto One Acceptance by calling +1 (972) 409-0430 phone number
  3. Auto One Acceptance emails
  4. Auto One Acceptance address
    433 Las Colinas Blvd E, Irving, Texas, 75039, United States
  5. Auto One Acceptance social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
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