Avinol PM / Advanced Nutraceuticals
Reviews and Complaints

I unfortunately tried the trial. Avinol was not effective, it did not work. I called and told them I wanted to cancel. They tried to sell me something else. I told them all I wanted was to cancel. They tried again to sell me something else.
Then I got a second and third shipment. I called again and got the same routine. Rather than cancel they once again tried to sell me another product. Finally, May 7 after being badgered to buy another product they said they would cancel and send me an email as to how to return the packages to get my money back. I never got the email. I called again on May 8 and was told that firm policy was not to resend a second email. Today May 10 I got another package. I called and was told that it was now cancelled and she would resend the email. I asked to speak to a supervisor. She told me I would get a call back in24 to 48 hours. I now have 3 unopened packages of Avinol I would like to return and get my money back. I never authorzed them and I have tried 3 times to get it cancelled.
My plan at this point is to file a complain with the better business bureau and the Attorney General's Office. I simply want to return the 3 unopened packages and get my money back. I will wait to see if I receive a call from a supervisor

While the ingredients are respectable, this medication did not meet

my expectations. I had very unpleasant side effects : violent nightmares,

spasms and I COULD NOT SLEEP.

Do NOT send any refills and do NOT charge my credit card

I would appreciate a refund of $5.95 for the postage

In the end, I was truly disappointed that the product did not live up to
the advertisement thank you

Did not receive guaranteed money back for Avinol PM. They advertised money back if I wasn't satisfied. The product contained an ingredient I am evidently allergic to so I sent 3 boxes back 6 weeks ago. I called twice and was told my money would be refunded in 7 to 10 working days both times . I checked my credit card account today and it still has not been credited. Want $119.00 money credited back to my credit card.

I ordered one box of the Avinol PM while I was suffering from COVID and could not sleep. Before the product arrived I was able to get a prescription for sleeping pills from my doctor. I have the first box but have not tried it as of yet. However, today 1/02/21 I received another box which I definitely did not order and do not want. I want the charge taken off my credit card. If they tell me where to return the box I will be happy to send it back to them. The item arrives with very little paperwork

I received an unauthorized charge for $59.95 today. I have not even opened their sample as I found out from my oncologist that I cannot take any type of medication that interferes with my cancer treatments. Also, I only accepted their free offer and paid postage of $4.95. Nowhere did they indicate there would be a recurring charge.
Consider this notice my refusal to their charge or another box of the product without my authorization.
I will gladly return their unopened sample.
My funds are limited especially with this covid19 situation and no work. I would appreciate a prompt refund action of this charge to my card.

Need a phone # in order to stop any future shipments and to try to get a refund. These people need to be stopped! I am 90 years old and in need of a sleep aid. I ordered the free trial, nothing was said about auto shippoing. Thge oroduct is worthless. I just received another order which I do not want with a bill for $84.90. No phone number available. I am not senile, and I see there are a whole lot of complaints against this company. Please help me!

I, too, fell for the bait and switch. Product didn't work. Once I send the latest bottle back i'll get "most" of my money back. Never ever buy anything from these type of companies. I should have known better. It's a a scam. And the product doesn't even work! I don't remember anything about 15 days to cancel. I paid shipping for "free" sample but have been billed for two other shipments. I have received 1 bottle. That should have been my "free" sample. Where are the other two bottles I have been charged for?

When I called them to try to get my money back, the person actually tried to sell me something else! Or the same product at 50 percent off. Stay away from these people.

8/25/2019, ordered item (30 tablets) @ $4.99 s/h. 10/16, saw questionable & exorbitant charge of $79.95 on my bank statement with the description, "Recur Debit Card Purchase 091619 Get Sleep Health [protected] FL" and called. Per Ednalyn 15 day trial period expired on 9/12 & and a 2nd shipment was en route for $84.95 charged to my card. Upon receipt I am to return it for a credit, but not for the first shipment

I just want to make it clear that this company will not try to charge me for future purchases. I have been on and off of prescription medications for sleep apnea/sleep deprivation and extreme insomnia. Avinol did NOT help me the past 2 wks that I tried it. I have contacted them via phone and email yet haven't received a reply ensuring that I did not sign up for future deliveries.I refuse to pay for a product that doesn't work; is a scam (from the information I've attained and is ridiculously expensive) my order # was 61.623262 and the number given to contact is 1-855-509-6081. No one has contacted me back about this issue. Helpdesk@supportonline.com is their email. If u can help me in this matter; I will be absolutely grateful.
Holly LeBlanc

I ordered a trial sample for $4.95, which showed up within a week. Today I received another month supply and a bill for $84.90. I did not agree to an automatic shipment and billing . I have been scammed, just like the many others that were taken advantage of on Facebook. I am requesting this charge be removed from my credit card and no more product be sent, as it doesn't work for me anyway.

Ordered a free trial and received same. Did NOT agree to any future shipments. I received another box of Avinol PM that I do NOT want. I will dispute the charge on my credit card. Your order no: 61.175129.202. Please send me a free return shipment envelope and I will gladly return you undesired shipment. Also, remove me from your shipping list. Thanking you in advance, William Arkin.

I did not ask for aditional shipments at a very high price. The product is ineffective. I want all additional shipments stopped. I have one unopened box now and do not need more. The company is nearly impossible to contact and very non responsive. After surfing a bit, it appears this company has almost no favorable reception

Customer service is virtually nonexistent

I have been trying to cancel this for a few months now, and continue to get the product each month and the $84.90 charge each month. You all are very sneaky about putting no information on the shipment to make it easy for people to cancel. I have left a couple of messages, but get no response. My name is alan dalton. The order number on your shipping form is 61.171771.209. Please cancel this order, and I would like a refund for the past few months. I am happy to send your product back to you.

The company is a complete rip off. They advertise a 4.95 sample and then bill you for 79.00 a few days later. When you call they tell you to return the shipment for a refund. I thought they meant the one they were getting ready to ship but found out later they meant what was left of the free sample. By then the return date had passed. I have contacted them numerous times before they sent me a copy of the small print on the return. I am now aware that this company had a number of complaints for the same behavior.

Today I called "RESPONSE COMMERCE" who sent me another order of Avinol . I ordered a trial of Avinol for $4.95 there was no terms that stated I would automatically be billed it was a one-time purchase. Today I received big credit card statement of $84 on my credit card and a shipment of Avinol again! I called the company and said i would never do automatic billing and I never have! The product doesn't even work! Response Commerce is telling me to send it back and in a month I should get a credit until then one of my bills are going to go past due! While talking to the representative Esmerelda from Fort Lauderdale, Florida on the phone all she could say is would you like it half-price would you like to try our other product? I said no! Are you listening to me? To me this is fraudulent and now I have to make the effort to pay an extra $10 to get a order canceled that I never ordered! Plus I am going to have a past due bill! These people at response Commerce need to be stopped!

The company was offering free samples for 4.95 shipping. When filling out address and credit card information illegally enrolled me in a monthly subscription at a cost of 30 pills for 79.99 plus shipping monthly. Called the company and received rude response that my 15 day cancellation time has expired. I have also filed a complaint with the BBB for its illegal practices.

This company is sending their product monthly without my permission. How they got my new Visa # i have no idea. How do I stop this from happening. Product sample sent in May, but have received 2 more packages I did not order.
I want to stop this from coming. They have charged me $84.90 each month.

I want this topped and my money back. I have read. Other complaints and see they are having this scam stopped.

They are a con... promise $4.95 and then charge $90 bucks without you even noticing. When it seems to good to be true... it is. If they were honest I might think about staying, but anyone that has to weasel there way in knows it's wrong. Hope you read this before selecting yes for purchase. It's a really big headache to change cards. I'd rather stay awake!