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Avinol PM / Advanced Nutraceuticals

Avinol PM / Advanced Nutraceuticals review: trial is just a bait 69

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Author of the review
11:26 pm EDT
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Avinol PM advertised free trial during which it was possible to get all money back with 100% guarantee. I canceled my trial only after a week of starting it with one more week of spare room left but despite that I was ignored for next 10 days and after they’ve answered me trial was already over and I had to pay.

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John A. Wood
US
Jan 18, 2017 4:18 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I failed to read the small print so I feel ripped off. The bait was that you have a trial for $4.95, apparently for postage. Before I had a chance to test the product I am charged for the "free" trial plus for the next month's supply. I canceled my account, but am out $160 and haven't even tried it. Even if it is a good product, I don't want to do business with a company that is deceptive in its advertising.

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Scott50
US
Aug 01, 2019 10:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I feel your pain the same thing happened to me I’m thinking about going to the better business bureau about this company

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Davidbusy
US
Aug 30, 2019 3:36 pm EDT

Fell for the same thing. Its a total rip off.

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Ken Cammenga
US
Oct 10, 2019 10:04 am EDT

This is a dishonest company. Do not do business with them. I just had a long discussion with them about canceling any future orders. They wanted me to send back my leftover pills but wouldn't supply a shipping label. Then she said if I keep the pills would be billed $79 for something. I finally told her that she worked for a dishonest company. Finally, she said she would sever our relationship and she would send me an email to validate our agreement. I haven't seen the email yet, but wanted to post this complaint to help others avoid the same fate.

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JimTx
US
Feb 24, 2017 2:35 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My online security would not even let me enter the site -- that's a big warning to me that something is going on! I then looked to different areas for reviews and the highest average reviews are coming up 3 stars ... so, not so good product, plus they aren't honest in business apparently. Oh, another quick way to tell it's a hoax is that every reviewer and picture are the same ones on hundreds of other internet sell sites, skin care, wrinkle cream, diet products ... that exact same three ladies are reviewers.

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Janice Lowe
US
Mar 11, 2017 12:18 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This is a total rip off product. My understanding was the same as everyone else...I plan to see what can be done about their false advertising. There was nothing in the package about returning and canceling. I plan to dispute the charge on my credit card. Tell everyone that Avinol PM is a total fraud and it doesn't work!

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Mildred Turner-Jacks
US
May 02, 2017 11:17 am EDT

Order free trial paying "shipping fee" but transaction alert on cell from my bank said "subscription fee"? Should have listened to the complainers they were 100% correct. Shady company still shaking in my boots could have lost $$$ I really couldn't afford 71-year-old on limited budget but suffering severe insomnia. Please people listen! still upset I gave these shady company my banking information.

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Myke Winter
US
May 22, 2017 8:34 pm EDT

I agree they got me for over 180.00 before I noticed the withdrawls mykel1955@live.com if you have any questions. My bank CHASE has filed a claim. They agreed to refund my money on the 1st I am not holding my breath

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WyldRaider
US
May 23, 2017 8:58 am EDT

I caught mine today. I decided to check my bank balance and was shocked to see that I was charged $79.95. I called my bank and they cancelled my debit card and are filing a claim to try to get my money back. I'm so done with online purchases unless its from a reputable company. Seems that my decision to pay $4.95 shipping was not the smartest one. These people should be jailed! Imagine all the money they are making by fooling people into their con game.

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Ashley99
US
Feb 06, 2019 3:00 pm EST
Replying to comment of WyldRaider

This is ridiculous they got me today

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JOHND63
US
Aug 23, 2019 7:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Ashley99

The same thing happened to me. Except the got me two days ago but was billed twice. There are complaints with the BBB

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Eric J Anderson
US
May 30, 2017 8:42 pm EDT

I am also a victim of the so-called "Free Trial" and was recently-charged $79.95, plus 4.95 Postage. I am a LOT of others who thought I give these pills a try. For me, they actually work, BUT, I was unaware of the high price of the 2nd 30-day supply.

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Barb Lesiak
US
Jun 09, 2017 10:46 am EDT

I too was a victim. I should've known better that nothing is free. I swear I never saw the fine print as much as I tried to see the fine print. And the product did not work for me at all .

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carole krauss
US
Jun 15, 2017 8:51 am EDT

My wife has had sleeping problems most of her adult life. She also was a victim and thought it was an introductory offer not realizing we had to call prior to 2 weeks. As usual the fine print was their at 75 sometimes we forget to check. We feel they are taking advantage of seniors.

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Vicky H
US
Jun 23, 2017 2:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I definitely feel that Avinol is taking advantage of seniors. I too tried the $4.95 trial which was pay for the shipping. I did not notice for 2 months that they were charging $79.95 per mo for a small box of pills that did not work. I was told you had a 90 day money back guarantee. When I called they said it was only a 30 day money back guarantee and they only wanted to give me half of my money back. What a con game. Vicky Hayes

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user1690062
US
Jul 02, 2017 12:55 pm EDT

Very true they should be closed down by the better business burp or some who has the right to do it. they should not be allowed to keep rippin people off like this. Signed charles rotter

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savel5
Salt Lake City, US
Feb 08, 2018 10:54 pm EST

I was led to believe I was only paying for $4.95 shipping, ONLY! But I got charged $79.99 ! I called the company at : [protected] and a very arrogant woman named Carla, who told me I was to blame for THEIR deceptive advertising! All because I failed to read their sneaky fine print which was basically hidden. As the only thing I saw was: 'Pay only for the shipping for your free trail.' If I had SEEN the 18 day free trail, than get charged $80...I would NEVER done business with them! THESE PEOPLE NEED TO BE IN JAIL!

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Ruth Kernan
US
Apr 25, 2019 8:08 pm EDT
Replying to comment of savel5

I agree. Having problem getting them to verify that they received the product back from me. So my bank is going to take the money back out of my account

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Scott humes
US
Feb 12, 2018 11:20 am EST

[censor] ! can get same type of product for way less, I had same exp as above, trial turns into 79.99 every month! bull crap way of doing business, wonder if the shark tank people even know anything about it? it was presented as a free trial for 4.95, now I have to send it back, to get money back as they now are charging me 79.99.

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AWTilly
US
Mar 09, 2018 4:10 pm EST

Same as all the above: Signed on for the $4.95 free sample, just pay for shipping. They billed my CC $79.95 before I caught on. Filed a claim with the PA Attorney General and with my CC. Deceptive, Intentionally misleading, fraudulent, unethical, etc. Don't do business with them under any circumstances. Product is worthless as well, you're better off drinking a cup of green tea.

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Iyad Qumseya
US
Mar 10, 2018 2:00 pm EST

We need to make them pay for this scam! Please someone start a class action law suit!

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Iyad Qumseya
US
Mar 10, 2018 2:02 pm EST

Those are Criminals and I just paid 35 overdraft! I didn't take a few pills from their trial and was really bad and now they say there was a fine print somewhere I still don't see it! Not enough! refunding me after I return your crap? I wanna see you behind bars Creep!

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Iyad Qumseya
US
Mar 10, 2018 2:17 pm EST

Are they scaming us using the CVS? This will land them in jail for sure! I thought it was CVS!

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Iyad Qumseya
US
Mar 10, 2018 2:18 pm EST

I will file a claim for the Federal Trade Commissioner..

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Iyad Qumseya
US
Mar 10, 2018 4:32 pm EST

File a Claim! Those Criminals will steal money from others as long as they still operate!

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slc100
Leesburg, US
Mar 14, 2018 1:05 am EDT

Like most people, I failed to read the fine print as well for this so called free offer. As a result, I found out by accessing my bank account online that I had been billed. Shortly after receiving my "free" offer, I had looked on my online account to find I had two charges for the product; one of $1.95 and another for $4.66, but I also noticed the word "recurring" in the same line, so I called the company immediately to advise that I didn't want this product every month. The girl told me that I would need to keep this current trial and wait until closer to the 30 day trial was over and then call back to cancel and return the portion I had not used at my own expense. Twenty-four days BEFORE the 30 days was up is when I noticed the second charge! I was able to call the company and get them to cancel before they sent it out, but found that I would have to return my unused portion before I would get a refund on the cancelled order! Wish I had researched this corrupt company first. Will be writing the Attorney General for FL soon to report. This really messed up my checking account.

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kwinck
US
Mar 30, 2018 8:58 am EDT

just found out that the $79.95 charge is for the balance on keeping the free trial. What a rip off...Am returning the product 'Certified Mail' per instructions. Will see if I get refund. DO NOT ORDER THIS PRODUCT, ITS A SCAM!

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WallyJ
US
May 30, 2018 4:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The hook/bait with this company is how they align themselves with "Shark Tank". My husband who has real sleep issues bought into the hype and thought this could be an answer for him, after all, if Shark Tank endorses it must be a great product. He viewed and ordered this on his iPad. { the reason I mention this is because the iPad displays pages differently then the PC} from the comments on the Internet the scam relies on no one noticing the CON in tiny print at the end of the ad. The "Avinol PM Extra Strength Trial" offer: Price $0.00, Shipping Charge $4.95, then surprise we got a second charge for Shipping protection $1.95. I had no idea until today that our credit card would be charged $79.95. The two charges for $4.95 and $1.95 did not say "reoccurring". I had called customer service at Advanced Nutraceutials about the unauthorized charge of $1.95 and was told it would be credited (2 requests & calls later). Well, my credit card was canceled because of the unauthorized charge of $79.95 that just hit the account. Does anyone believe that people could afford or would agree to $959.40 for a sleep aid that does not work? That would be a fee of $79.95x12. BTW, this company has other "Dietary Supplement" offers for a "Risk Free Trial". Report this scam and fraud! Help other people avoid falling victim to this fraud. I plan to report this today.
www.usa.gov › Scams and Frauds
Also report the scam to your state consumer protection office. Some consumer protection offices help residents resolve consumer problems.

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rosie gibson
US
Jun 01, 2018 1:54 pm EDT

I too was victimized. I was charged 79.99 for the 4.95 trial. I was told that if I tried it I would only be charged 49.99 but if it was unopened I could get a refund if I sent it back to them. I asked "so you really did not want me to try the product" I got no response. I have had sleeping problems all of my life and thought this would really be worth trying but this company is a scam so I think the product is too. Yes I will file a complaint!

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PA Johnson
US
Jul 02, 2018 2:13 pm EDT

This company did fast advertisement a free opportunity for a sleep product. What they intentionally did not stipulate is the full charges. I like many others saw this advertisement and spoke with the sales person who took my information at the beginning of June 2018. I did ask about any other charges or requirements and was not informed of any by the customer service agent. I should have reviewed the information now online about the charges to your credit card before I purchased the free sample. I have been charged $84.30 to my credit card for a product that did not work for me. I did not order any additional pills but they were sent in the mail. I called and cancelled this fraudulent service and I called my credit card to stop payment effective 6/28/18. I have also posted a complaint to the Better Business Bureau. I'll remember in the future "NOTHING IS FREE"!

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Angry Buyer65
US
Jul 14, 2018 2:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

A total scam.

Do not purchase this [censored] product.

They will charge you a ridiculous amount for useless garbage!

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ChiefBillB
US
Aug 14, 2018 2:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm another burn victim, but I cancelled my credit card while the $84.90 charge was still "pending." The seller, Response Commerce, in Dania Beach, Florida, has no online presence (their web site is "undergoing revision"), and I could not find a phone number for them. I have mailed them a postcard requesting cancellation and a refund, filed a complaint with the BBB, and sent a cancellation request through Dunn & Bradstreet. The product, BTW, did absolutely nothing for me.

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Bruce Fernandes
US
Aug 17, 2018 7:46 am EDT

I have to say the Avinol PM works for me. I bought a bottle because I read the fine print on the website and realized the greater likelihood is they will take advantage of forcing the taking of bottles. BTW the price is inflated significantly on their website and available for much less elsewhere.

I am sorry but we have all seen how these free trial offers go so anyone biting on "free" sets themselves up and should be angry at themselves.

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Ana Jones
US
Aug 20, 2018 7:54 am EDT

deceptive advertising. I now have 3 unopened boxes of this stuff and got charged 84.90. Never saw the 4.99 charge. I called to get it cancelled and still got a box the next month with a charge to my credit card.

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Joanne Tank
US
Aug 22, 2018 7:51 pm EDT

Thanks to these reviews I did some checking on this product as well as a come to find out there is a charge of the 7995 if you do not cancel this product within 15 days after receiving which I myself did not see when I was ordering so I proceeded to call the company and the lady I was talking to was very rude and I proceeded to tell her I did not what does product and I do not want my credit card charged a monthly supply she said I need to return the product by a certain date and I have to pay for the shipping if it is not returned by the state I will be charged the 7995 I will be sending this product back and also will be contacting my credit card company to let them know of this charges go through they are to be declined so I would greatly about is I’m not ordering this product

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ken starkweather
US
Sep 01, 2018 2:51 pm EDT

I ordered a "free"trial of avenol and was charged $79.99 I had no intentiojn in continuing this product which doesn't seem to work anyway this product is nothing but a scam

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Jill Wing
US
Sep 05, 2018 8:26 am EDT

Like many others, I ordered the trial size of this supplement, which didn't work, and was later billed $84 for a month's worth, which I did not order nor expect. The return on the envelope is Response Commerce in Dana Beach, Fla. I will send this back and expect a refund. I'll keep you posted.

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Ruth Kernan
US
Apr 25, 2019 8:14 pm EDT
Replying to comment of Jill Wing

Good luck. They wouldn't verify that they received the product back. So my bank is going to take the money back out of my account

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Vicki Baugher Pounders
US
Sep 10, 2018 5:46 pm EDT

Unfortunately, I too, ordered the "free" trial for 4.95 only to have my doctor tell me not to take the supplement. I never saw that they would be charging for the product or enroll me in automatic shipping. I would never have sent for the supplement if I had known the price for the product. On the package it said to check with your doctor before taking, which I did and he said no. I called the company when I found out they had charged my credit card for two bottles, they said they would send me a check when they received the returned product. I am shipping it UPS so I will have proof of their receipt. Also my credit card company has a dispute of charges on my record if they do not return me money. Very dishonest company.

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sablelucy
US
Sep 27, 2018 11:45 am EDT

CROOKS, CROOKS, CROOKS, CROOKS

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nancy henningsen
US
Oct 14, 2018 4:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

SKU AVL-ESBX-AS cost $84.90..I received one box as a PROMO for which I had to pay postage. Then this new box came. My VISA was charged $84.90 without authorization. The co did not provide an address so how can I send it back. I will call VISA for them to cancel charge.

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Linda Eller
US
Oct 21, 2018 9:44 am EDT

please delete the order for Avinol. I did not want it and will not pay postage. I was only looking at the advertisement and did NOT finish completing the information you needed. Cancel and do not ship. Thank you
James Eller
1007 browns ferry rd
chatta.., tn 37419

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jayjay jukliano
US
Oct 22, 2018 4:40 am EDT

paid for sample received invoice 84.90

help

order # 01.1061.230

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Diana Kunselman
US
Oct 30, 2018 12:51 pm EDT

I was also a victim...THIS IS A SCAM! MY CREDIT CARD COMPANY ALERTED ME AND STOPPED THE CHARGES. NOW THEY ARE BLOCKED FOREVER...DO NOT FALL FOR IT! The tried to charge 79.95 UNAUTHORIZED on my credit card.

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gerard kaminski
US
Oct 31, 2018 2:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

all it says is order#61.42944.269 order datemay 7 i had ordered a pack about 2 mo.ago but how many times is this to happen

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Gail Prins
US
Dec 11, 2018 10:38 am EST

Exactly the same situation here. This is a scam - charged $84.90 for a 30 day supply that I did not order. I want my money back.

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Melvin Bailey
US
Jan 05, 2019 2:32 pm EST

want order cancelled did not order more did not even try product 4.95 free trial

now I got a bill for 84.90 did not order this just another way to rip off senior citizens

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Brunson
US
Feb 01, 2019 12:58 pm EST

Avinol does the same (free trial scam, auto renewal, difficult return/refund policy) as hundreds of other mail order scammers. They know they can get away with deceptive business practices without legal consequence. There will always be scammers and there will always be suckers!

Note, there are hundreds of other sleep aids with the same combination of herbal ingredients. Here is what I bought for 5 bucks which is 60 ct, 1 cap per dose:
Valerian root 100mg
Chamomile 50mg
Hops 50mg
Lemon balm 50mg
L-theanine 25mg
Passion flower 25mg
5-HTP 5mg
Melatonin 5mg

  1. Avinol PM / Advanced Nutraceuticals Contacts

  2. Avinol PM / Advanced Nutraceuticals phone numbers
    +1 (855) 510-0795
    +1 (855) 510-0795
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    +1 (855) 509-6081
    +1 (855) 509-6081
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  3. Avinol PM / Advanced Nutraceuticals address
    398 E. Dania Beach Blvd № 400, Dania Beach, Florida, 33004, United States
  4. Avinol PM / Advanced Nutraceuticals social media
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    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024
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Avinol PM / Advanced Nutraceuticals is ranked 107 among 117 companies in the General Health category

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trial is just a bait
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