Badoo
Reviews and Complaints

I have emailed you about this the other day but all that I get is you need to go into your account but if I don't know the account that was set up how can I, my partner was contacted by a friend who was on your site and came across my photo so she contacted my partner and ark's if my partner and I was still together still so it cost me my relationship with my partner,all I am asking for is for you to take down any accounts I have with you please my name is Brian gowman email address is brianpaul.[protected]@gmail.com thank you please I need this sorted today thank you.

I was charged by Badoo four time without authorizing my credit card to them via debit charges. I've never ever signed up for the service. I have no records of any signup or subscription ever.

Four charges of $3.49.

One on each date: 3/24/22, 2/15/22, 2/14/22, 12/23/21.

Small potatoes but still, this is illegal.

Too much time has passed for me to disupute these charges. But I'd still like to reconcile them.

I stopped using the app after me and my girfriend wanted more serious relationship,

After few months she called me and told me that i have open a new account on Badoo.

And she is thinking that im cheating on her.

My first account was made via mobile phone, and now i have changed the email but Badoo sent me a email,

*We’ve missed you lately...*

Please is that possible, i think it matched my phone number from previous profile and sent me that stupid email

I was fasely banned from badoo. Woke up today 4/15/23 to see I was banned.

They said it was from sexual harassment, but I don't send sexual messages. I have a filling I was banned for not responding fast enough to a person on there so they falsely reported me. I also had premium so that's money down the drain. So if I'm not unbanned I'll be forced to file a complaint and to file a charge back for not getting the service or product I paid for.

A few years back I used badoo was banned out of nowhere after being harassed by a female for not wanting to meet due to traveling thru the state not to stay. After being block I said what ever not sweating it but now wanting to join back I have contacted customer service multiple times with no response at all thru my email. I didn’t even get a reasoning for when for the ban which is odd in general.

Was busy chatting to people the next minute l received a big blocked message from my screen without a warning why?l would love to have a proof aswel of the person who reported me and the reason why .

I have been on badoo for more than 8yrs or more for me to be blocked today with no reason.

I always make sure l behave all the time

I paid for premium account in bado 9 days ago February 3rd

And it's cut already from my bank account.. but still not active till now.. I Make a complaint 5 times.. no response

I’ve been informed that someone going by the name of Chelsea, has been using my pictures for their badoo account. I recieved a video message from a user of your app that I happen to have as a friend on Facebook, showing me a quick glance of the conversation between the two and my images in which make up their account but is in fact not their face, but mines. I was informed of the circumstances by a man named Andrew Woods 2pm Saturday evening. I am able to attach below the screenrecording in which Mr Woods sent me.

exposing a very serious situation🚨⛔️🛑

good morning to all the Badoo team, I come here to expose a situation,of on of yours user this person known as (Jose) this particular guy he has HIV and he himself does not mention it on his badoo page(profile), including me a few months ago I was with this gentleman, and he never mentioned it, only after long time since that happend He decide the tell me, luckily & thank God I don't have anything, I tried to contact Badoo on my mobile phone app but I couldn't, please forward this email to the appropriate department so that the necessary arrangements can be made...PLEASE THIS IS VERY SERIOUS SITUATION...I include photographs of the user in question in the email

he lives and resides in London

I set my account up on the 24th January 2023 in order to wait until I was paid my money before going to buy Badoo Premium my money came in on the 27th January 2023 and I went on the app to see that my account had been blocked I contacted the support desk stating that I had barely been on the app for the reason mentioned above and they stated that I had violated their guidelines despite not being on the app, all I ask is for a valid explanation as to why or what I did that allegedly breached their guidelines because I am heavily confused as I follow all guidelines to the letter or multiple dating sites and so far for unknown reasons I am getting my accounts blocked and quite frankly it's starting to really anger and frustrate me.

My account name is antonio.[protected]@gmail.com. It is blocked. I would like to know why. Please?
If I did something wrong, tell me what was it, in order to don't do that again, and please give a second opportunity. I followed all the Badoo rules but I inserted, sometimes, my phone number in some messages. Maybe that is why they blocked me. Can you solve this, please?
Thanks in advance,
António Vieira Dias

My account has been blocked since just before Christmas, I've contacted multiple times and was unable to get any response. Finally got one yesterday saying that I'd breached the guidelines but I've read through the whole terms and conditions and there is nothing on there that I gave done. I literally sent my account up hadn't spoken to anyone and my account was blocked. The day before my account was blocked my ex tried to send me a message request that I ignored so I think she may have maliciously reported my account as I am trying to move on. I'd like some information on what I have apparently breached and when as I know for a fact I haven't. I get an instant reply when I leave a review an the app store but nobody can seem to give me any information or help at all.

Badoo, I have deleted my [censored]ing account and you are still [censored]ing charging me, if you don't give me the money you have taken out then I am going to have to take you to court about your terms and conditions and violations to other people's income, so you better [censored]ing sort your [censored] out or I'm taking this to court and also to the police for fraudulent activity and also as scam

Thanks.

Bloquearon mi cuenta de badoo por acoso sexual erroneamente. Estaba chateando con un hombre y me pidio fotos de mi cola. Se las pasé y al rato me encuentro bloqueado. Tal vez no le gustaron mis fotos, y me bloqueo y reportó? No lo sé pero es muy injusto ya que no acosé a nadie mandando fotos mías sin que me lo pidieran. En esta situacion la otra persona me pidio fotos íntimas. Lean el chat. Cometieron un error.

I signed up with a one-day premium service on the evening of 3rd January 2023 to try out the site. After filling in my profile and swiping through some encounters, I checked my email to check the £1.99 one-day premium charge went through.

To my shock I discovered that an additional £49.99 was charged! I went to my profile to further discover that automatic top-up was enabled?! Why was this even on in the first place? I did not consent to this and is incredibly predatory. I just wanted to try out the site for a day.

I have not used the credits, and am extremely disappointed in the site, and want my money back, please.

I've been using Badoo for a long time and all of a sudden my account is blocked without any warning or reason. How can I get my account back? My login email is [protected]@yahoo.com

I've also been told that my ex might have reported me out of spite. If that's the case, how can I find out if that's true or not? And if it is the case, can I get access to my account again?

Greetings,

I was charged 65.99 EUR on Dec, 11 or 2022 for a subscription renewal or 6 months.

I agreed to subscript to 6 months before that, but I did not agree to have the subscription renewed.

I had a lot of bills and have barely used the app during the 6 previous months so this is obviously an undesired service renewal.

When I first subscribe I searched for where to cancel the subscription because I know this commercial practice, but did not find it.

Now that it has been renewed I did find where to cancel.

In the first 3 days after the renewal, I send two requests to Badoo for refund which were both denied with an automatic text saying I had agreed to this.

I left a negative review to which I got an anwser saying I agreed to this.

This is absolutely untrue. I did not agree for an auto-renewable subscription. I guess it's legal but still bad commercial practice.

I know other companies that do that but accept the refund in case of complaint.

I do not wish to contact my bank to avoid annoying them with a small issue. However I think it's not a small issue if lots of people have it!

Hi my name is a Farzana Ghani and I work at Tinsley Meadows Primary Academy. I live in Sheffield (UK). I’ve been notified by random people that my personal pictures and information is on you badoo dating app. Some girl is using my personal information and is sending my pictures to other men. I would appreciate it if you could resolve this matter asap. Can you please delete this app asap! My email is [protected]@rocketmail.com

I was just talking with people in that app and then suddenly they blocked me from using the app. They did it twice and I really don't get it I met a lot of good people and I haven't had a chance to get their social media and now I cannot talk to those people because they blocked me. It's really pissed me off, all I wan is to meet good people and now I met a lot of really good people they blocked my account. I don't know how I reach out to those people.

I rejoined Badoo after leaving them alone. They screwed me for mistakingly buying a year instead of a month by deleting my account when no complaint had been made when I asked for a refund 'Thank you Ombudsman for getting my money Back' a couple of years later I rejoined and this time smart enough to look at exactly what membership I was buying and I get a yellow warning within hours. I've been nothing but polite even to a girl I wouldn't let feed my dog a treat. Why does Badoo boot guys for saying they are not interested if a girl doesn't like being told that? They don't even verify what was said or its context. If you are female you can say anything to get a guy kicked off and you can't defend yourself because you can't even guess who would have accused you. They need as many females as possible to attract guys. Then kick the guys out who avoid psychos.