Badoo
Reviews and Complaints

Hello there

Minutes ago i accidentally activated the badoo premium by a missclick. Probably the lifetime long one. Is there any way to deactivate it and get my money back?

I had an account for almost 2 years no issue. I went to log in and was suspended. I had been very respectful on the service never did anything to warrant permanent suspension. There is no recourse. I didn't over $100 on the service and can't even get them to email me or call me back. I have never been too forward or even sent sexual images thru this service. Not once! It had been weeks since my last login. I demand resolution or refund!

The story from this site. I met a girl. I liked everything, though I behaved quite strangely. And then they send a notification that you need to pay to continue to correspond. I paid, I write to her further, and it turns out that it was a bot. I do not advise using this! But I recently found a better site. All real people, and you don't even have to pay. Try this https://goo.su/609Rb5F

Accused of sexual harassment falsely. I had hundreds of girls that enjoyed talking to me all gone now! How can you ruin people's lives like this with no second thought. I do not sexually harass people. Flirting on a dating site for adults is normal. What the hell is wrong with you?

I flirt, I talk sexually but within reason and with the heart of a gentleman. You should not be policing sexual talk for a site that ADULTS CHOOSE to use! I do not send unwanted pics and I am sensitive. However you cannot pelase everyone!

It's ridiculous. I'm a loving and caring man that attracts a lot of attention. Fine. Your loss.

On November 20, 2021 I created an account in badoo. On November 22, 2021 I signed up for premium and had my account immediately blocked from their app. I don't care about being blocked. My complaint is that they are still showing my profile to this day. It has caused serious problems in my life and their customer support hasn't been the least bit helpful in resolving the issue. I have asked them to check and see if the profile is still active and to please remove it and they only respond by saying they will not unblock it. Fine, I don't want the service. I want the opposite of the service. I want the blocked account removed permanently. My hunch is that they don't have enough users so they keep blocked profiles active to make the app seem populated. Please, I just want it gone so I can repair the damage this has caused with my significant other.

I have been reading a few of these websites that seems to be speaker of the facts of Badoo seems to be so quick to block their users without any warnings, as in my case I received no warning(s) from them about any potential or complaints about any violation just on the app and then I am slap with the message saying that I have violated their terms and have been blocked for sexual harassment. Wow funny thing is I have not harrassed anyone and anyone who have spoke to me in sexual terms I have only followed their lead and reciprocate their advances. I am clueless to who I have harrassed as Badoo don't even let you know the instance they are referring to but just blocked you. Then again if someone felt that they are being harrassed then just allow them to block that person and that's it why do you (Badoo) seems to just want to block people from them service/site/app based on one incident because one I do not sit there and harass people so I find your company stance very disrespectful and better yet harassed by your company for your behavior against your customers. I find that in my conversation someone say something to me and your message is popping up asking if I want to block/report the person for harassment now if I am not reading the message correctly I could have clicked on yes when there is no issue I wonder if your own system could even be the problem. I wonder if your company (Badoo) really investigate cases cause it seems like you all don't. On a last note remember your customers are what makes your company and without your customers you don't exist remember some large companies that are gone now so stop pissing off your customers with all these micromanagement your company is doing which seems to be a problem rather than helping your customers. Your company (Badoo) has a lot of irritated customers so what tells me is the problem is not your customers it's you. I am going to ask that my account be unblock but based on my one prior encounter with your company (Badoo) about my account you blocked prior I doibt it will be unblocked as it was almost the same thing and you said it will not be unblocked and the decision is final. I find that your company is way too quick to block people we are all adults and we can make up our own mind of who we would like to speak with and who we would like to block so if someone is being abusive leaves it to the customers to block the person cause if someone does this to who they are speaking with and everyone does it that person would have no one to harass/abuse anymore. We the customers are asking Badoo to stop this awful behavior of just blocking people with no real evidence that they have done anything wrong as it seems to be a one sided investigation and also no real appealing system of allowing someone back on with a warning or at least providing them with a warning after 3 or so or more occurrence that they have broken the rules in order to have them stop the behavior it's like like bop you break the rule then here you are block. Fix this cause you might not have anyone left to block. My email address is scarborough.[protected]@yahoo.ca. Thank you for your honest and unbias decision which I hope is a honest one but hard to say with no transparency into your company (Badoo). I have used your site for over 2 years and it seems like there is no way to use your site without being eventually blocked something seems wrong here.

On July 15 2022 I paid $169.49 CAD for Badoo's Premium Plus 6 Month Membership Badoo is supposed to provide me with 6 months of premium plus membership that I paid in full for. Badoo blocked my account on their platform on October 15 2022 because my ex-girlfriend falsely reported me on Badoo after I broke up with her and cancelled our Niagara Falls trip. My ex also harassed me calling me the r-slur and f-slur. I have screenshots for proof. I'm autistic and bi and don't appreciate this hate speech. She harassed me, I didn't harass her. So I only received 92 days of service from Badoo [protected] to 2022-10-15) while I paid for 185 days of service for Badoo Premium Plus [protected] to 2023-01-16). I reached out to Badoo via support ticket and also on twitter last week and I have not received a response! For a resolution, I expect that my account gets unblocked on Badoo so that I can enjoy the Badoo premium plus 6 month membership I paid for. Failing that, I at least expect a pro-rated refund of $85.20 CAD from Badoo. That's 93 days worth of service pro-rated that I paid for but wasn't provided as I have been blocked. 2022-10-15 to 2023-01-16. 169.49 * (93/185) = 85.20.

Google Play Badoo Order number: GPA.[protected]. I can provide my account email upon request. It's in the google play order screenshot anyways.

Hi there, i paid £18.34 for some credits to send messages. However, upon checking my bank account, a total of 5 payments totalling £91.70 have been taken out of my account without prior authorisation from me. There were no messages saying i'd ran out of credits and asking if i'd like to make another payment. If i had been asked, I would not have paid this. Upon checking badoo, I can only assume that this is because upon making the first payment, i was automatically enrolled in 'auto top up' which again, I gave no prior authorisation to nor was i asked. I am really unhappy with the sites conduct on this and feel it is both unfair and not transparent. Also, i have tried to send this via the badoo feedback route suggested in the customer service replies but it just says 'error' every single time. A direct complaints email address would be better. Mark

Hello, my name is Alena Mikula. I live in Montreal, Canada. I work as a real estate broker and my client’s son just sent me screenshots of a profile on your dating app with MY personal photos. It says that the name is Michel and that Im bisexual. I never used your app and Im married. I would like to ask you to delete my profile as soon as possible because I own the copyrights of my photos and it can affect my reputation as a real estate agent. Please take this matter seriously to take this profile as fast as you can.

I subscribed to premium but later cancell it.Despite cancellation they still debit my credit card account.I later also cancell my Badoo account as well but they still debit my credit card account with that premium subscription.This is equivalent to stealing.Pls help cancel that premium

Lesbia Johannes Rametse

Cell [protected] /

A customer support from Twitter called Wendy first of all didn't bother to read my query properly then proceeded to copy and paste irrelevant information which had nothing to do with it then gave me an explanation which wasn't the least bit plausible and to finish it all off told me the next time it happens come back. Hands down the worst support I have ever received. My problem still hasn't been sorted.9 girls messaged me and in the space of 24hrs they all disappeared. I have committed no violation nor has any of them deleted their accounts. Claims that my account has been checked given the support received now believe it to be a lie

Good Day,

I just wanted to share my story using badoo

I met a man in uk under the name of Umberto

We’ve chatted for some time on the app and decided to meet when we met

He picked me up we went to a restaurant

And I insisted after the restaurant that I want to leave and I’ll get an Uber but he insisted to drop me home and throughout our date I could tell there was something wrong with him that is why I insisted to leave

He couldn’t take no for an answer for me to get an Uber so to avoid the conflict I decided it

Will be alright for him to drop me home

We left and instead of him taking the route to drop me home he took his route to his place

I then kept tellling him his taking the wrong route he just told me it’s the shortest route and I know my way home even the short route

We then got to his place and I told him I’m not going in then he got aggressive and dragged me in

When we got in he locked his doors and then started being vurble with me pushing himself on me saying I’m sorry I’m drunk I cannot resist you then assaulted me and after the act my phone was in my purse he then He managed to get my phone out of my bag and left his place and locked me in his place for 2 days

When he got back I managed to push him and ran out with my bag

I just wanted to share my story

To see if there’s a way you can banned this man from this app

I fear he does this to many women and I do not want any women to experience this kind of experience especially from a man like this

I am 23 and he was 31

Under the name of Umberto

I’ve attached his photos his account was banned but some how he keeps getting his account back I don’t know how

I managed to get his email and his email is

[protected]@hotmail.com

I then recently moved to Dubai and i received a call from him from an unknown number stating he will be coming to Dubai

I don’t know how he managed to know I’m in town I just need every female on the app to feel safe

Kind regards

Sarah

3 of my accounts have been banned due to false allegations. That were never explored or further looked into too prove and provide any evidence of any threats,sexual harassment, or threats of any manner. I want too fule a claim but badoo doesnt offer that for some reason. Unprofessionalism, unsafe for anyone, platform made for woman selling their pictures of their bodies or sex but because I ask a girl why she matched with me an if we can have a normal conversation is sexist or sexual in the least bit I dont fairly understand. Its false accusations against a man. It only takes one woman too complain lack of evidence being provided just clicking on report gets us banned. But I ban other woman regularly for trying to sell me.sex an insulting me for not wanting anything wont even get them suspended!

I only joined Badoo a 3 days ago for a free trial. I only wrote a short line on my profile and I only had a few messages. I never engaged in any profound conversation let alone about commercial issues. I demand apologies and access to my account.

First I was warned that I have supposedly violated the terms without any evidence. When I responded and explained the nature that I gave a true account regarding Nigerian scammers and pointed out that other dating sites such as Tinder and Cupid even openly warn against that. The next step you took is to block me. You are profoundly biased and unashamedly dismissive about actual facts theteby protecting potential scammers. You are also to return to me in full all the premium subscriptions I have paid to you. Otherwise I will take legal action against you as I will publish my complaint about you. You continue to refuse to refund my money as you sent an email to you, despite that I have reported you to Google Play store.

Do not trust Badoo dating site.. I made an account and had it for a little while and then decided to upgrade my account with a year upgraded membership.. After using it for a while i got signed out and not able to sign back in for no reason.. They turn around and say to me that i will not be getting reimbursed my money for their screw up and also tell me i need to send information and a picture of myself and my ID before they will open my account back up.. It's nothing but a scam.. Do yourselves a favor and dont use this dating site.. Youll only get screwed over especally if you pay for an upgrade.. What a joke

My account has been blocked after reports that I'm using it for "commercial purposes". I'm not a prostitute. I don't have only fans or one of those types of things. The first report came after someone contacted me on social media and sms repeatedly when I asked them to stop. I have plenty of reason to believe that guy's I've rejected are reporting me after getting their petty little feelings hurt when I won't send them nudes or look at their disgusting penis pictures. I've met many lovely people on the app and hate that it's so easy for [censored]bags to get your account blocked when you don't give them the attention that they want.

I hope this can be fixed, this isn't the first time this has happened and I'm tired of it.

I was blocked by badoo earlier in the year 2022 stating that I violated badoo rules.

I remembered I chatted someone by telling him how much and place we can meet.

I'm honestly sorry I violated badoo rules and if given this last chance, I promise to abide by all rules,please forgive me and give a second chance ,I'm very sorry

cult/syndicate on Badoo

Am a victim I nearly died.

I met a man online he fills himself Collins he is a cult /syndicate ,he works with a spiritual doctor/witch they scammed me R35 000 ,I nearly died they tried sacrificing me iv been out of Badoo for some time I saw him his back online am so worried many women are gonna die please attend to this I have blocked and reported him on badoo.that his pic

He says he needs help to clear his money an asks for money to buy mercury ,he shows you money in bundles .and later says the witch doctor is the only person who can help.he has a way of convincing

Early this morning (7/2/2022) I became yet another victim of outright theft and banning by this company that accused me of "multiple reports of using hate speech" without showing proof of my supposed violations, and, like so many others, it occured within less than a week (4 days) of my paying for their service.

When I challenged them to either provide proof of these supposed violations or refund my money, I received a return email basically stating "You're banned and there's nothing we can do about it" from some on-staff robot named "Virginia Woolf." If the company itself can't do anything to rectify its own false accusations and banning, who can?

Apparently this British company makes a practice (and a LOT of money) of accusing its paying users of violations of its terms of service just a few days after grabbing our money and permanently banning the accounts for absolutely no provable reason.

After logging my complaint, I received a stock response basically stating "You've violated our terms of service, your account is banned and nothing can be done about it. No exceptions are made." They provided no proof of my "multiple reports" of using hate speech and "discriminating against users" because, quite simply, it never happened and the company knows it - otherwise it should be simple for them to prove it, since there were "multiple reports" of the non-existent "violations."

Badoo is just yet another social media site and app that makes baseless accusations and steals money from its paying members by hiding behind "woke" policies to perpetrate their criminal actions and ban users permanently with zero accountability.

These actions are well-documented on the Internet and in response, the company continues to accuse those from whom they've stolen money of their wrongdoing with no proof whatsoever; it's a beautiful scam if you can benefit from it: make accusations, refuse to prove them, ban already paid accounts, claim that nothing can be done to rectify it and they've just made free money by blocking accounts from using their service. They even continue to fraudulently charge members after banning them since members are immediately blocked from the site/app to remove payment card information, and the company, again, claims there's nothing they can do about making unauthorized recurring charges. Apparently, the left hand doesn't know what the right hand is doing at this British money-making machine/scam business.

Avoid doing any type of business with this thieving company and keep your money.