Menu
For Business Write a review File a complaint
Badoo Customer Service Phone, Email, Contacts

Badoo
Reviews and Complaints

badoo.com

Learn how the rating is calculated

4.3 10 Reviews 579 Complaints
Claimed
Badoo has claimed their business profile
Write a review File a complaint

Badoo Complaints 579

ComplaintsBoard
G
7:19 pm EDT

Badoo There are lots of pervert guys on the site, spamming all the women all day and trying to get sex

Worst dating website ever. The only good thing is (at least for switzerland), that there are quite a lot of people on it. But it is a huge rip-off anyway. First of all they send out emails to the people in your address book without your consent. Second, as a male person, you can only write to 10 new girls per day, and also only 2 messages per person unless they reply. If you want more, you have to pay. Also, you can't send messages to someone who is above or below your age group. Third, Badoo deleted almost all photos where I was not with a picture on it. Like holiday pictures etc.. or pictures where I'm with my gf. You need to have 3 pictures with your face, otherwise you cant see anyone else's pictures. If you have no picture at all, you can't even send any messages. There are lots of pervert guys on the site, spamming all the women all day and trying to get sex. Most women are pissed of by that, and so they usually don't answer any hello. you need to be quite creative in your messages. and even then, mostly they will not even read your message because they are already flooded with other messages. Oh, and also, some girls that get many profile views and messages, have some kind of hot-flag on their profile, and you can not send them any message until you pay for the premium service.

Read full review of Badoo
Hide full review
ComplaintsBoard
K
7:26 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Badoo Stolen photo, personal information and offensive things

I have my personal information in this site and picture that I did not post. I never joined this dating website. There must be a way to delete this profile another person had created. I do not like my details being shown in a website that also includes offensive comments. If costumer support team can help me with this issue. I would greatly appreciate it.

Read full review of Badoo and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
R
R
Reviewer27892
Dec 27, 2015 3:41 am EST

I've never even heard of Badoo until today. Certainly not signed up with them. Facebook this morning then informs me that, I had sent a link to Badoo to all my Facebook contacts! I managed to remove the posts, but I'd like to know how Badoo managed to do this, and how do I stop it happening again?

A
A
amandeep singh sardaar
IN
Aug 27, 2012 2:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

smeone use my personal images and information too on badoo social networking site
please help me as soon as possible. i am professional girl.it's directly effect on my work
and family repo also.i use to my rites.

ComplaintsBoard
M
2:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Badoo Stolen photo, offensive, never deleted fake account for the last 2 years

I have been asking this company for the last 2 years to delete this (badoo acoount), which by the way, was never created by me, it also contains some offensive stuff!
Sent them 4 emails, they will reply that the process will take several months.
They must be for sure, a big bunch of idiots! And they also know! Can you believe this?

Love peace and light

Read full review of Badoo and 1 comment
Hide full review
1 comment
Add a comment
K
K
karmawillgetya
San Diego, US
Apr 27, 2012 7:28 pm EDT

Same happened with me. Did you get this issue resolved?

ComplaintsBoard
M
8:50 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Badoo Cyber crime identity theft false profiles scam

In my case, as in many other cases listed here exposing Badoo criminal conduct, I wish to add another complaint about Badoo's criminal activities and appeal to this site, all social sites, all cyber crime squads, and especially FBI Internet Crime Squad to instigate the largest ever investigation into all Badoo activities, files, hardware and software, Badoo owner's PC, files, and history, for the benefit of all decent cyber citizens and prevention of sophisticated cyber crime! Badoo engages in criminal ctivity, refuses to cooperate in investigating criminal activities of its staff or users, particularly a very strong trend of creating identity doubles - stealing identities of innocent people from wherever they can fish them in cyber space (i.e. email accounts, free email clients, professional directories and lists) and then creating false profiles ruining lives and reputations of innocent people. Badoo is aware of serious privacy and identity breaches and abuse but Badoo does NOT care because that is how it misleads media to print that Badoo has millions of users, possibly half of which are people whose identities were stolen and who complained in vain. This is big money, bad money, based on lies to attract sponsors, advertisers, and even win awards! This is crime at its best and it must be stopped.

Read full review of Badoo and 1 comment
Hide full review
1 comment
Add a comment
A
A
Andi4
Torrance, US
Mar 26, 2012 11:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yep. They are even using celebrated authors like Paul Lisicky who is known to be gay, however, he claims to be straight and fallen in love with me (I'm a woman). I quit hearing from him once I told him I had a very protective family. His email was paul.lisicky@yahoo.com. I went to Lisicky's website and got a different email address. I thought I would give it a shot and let him know that someone is using his identity and pictures.

ComplaintsBoard
G
6:30 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Badoo Fake profiles

I was lured into this website when I was redirected to a set of personals apps as I was downloading apps I had on my old Android phone, having just upgraded to this new HTC Android cell phone. I became suspicious after logging in, when people were either older battle scarred veterans, or all the good looking girls looked like 18 year olds or younger, all were looking for men 40 y.o. or older, ALL described themselves as very optimistic, grounded, do gooders, seeking a good life with a good man for a lifelong commitment, yada yada... 2 of them started texting with me, I'm not big into texting, so I asked one claiming to be from New York, NY, if I could call "her", since I had a cell plan offering unlimited NATIONWIDE calling. "She" initially wanted to switch to Yahoo Messinger, which I had not yet installed, then offered me a 12-15 digit phone #, {{+[protected] that is my number}} which I questioned and "she" said it was in Ghanna, Africa. Then I asked if she was in fact the 30 yr old woman I was seeing on that particular web site, "she" said that profile was one that was already there when she logged in. "She" was probably some African guy texting a good dozen other respondants simultaneously from an easy 100 fake profiles, which explains why it took so long to reply with 2-5 word responses while we were texting.
The other woman that responded to me was "Cynthia", a 33 y.o. nurse from Chicago, when I tried calling her using the phone number I was texting to, someone immediately hung up after the call was answered and the "Cynthia profile" was deleted but the pictures of "Cynthia" reappeared the next day under a new name, therefore if the owner of the website is not directly involved, this site has been hijacked by many BAD PEOPLE! LIKE SOMEONE ELSE SAID, AVOID THIS SITE LIKE THE PLAGUE!

" +[protected] that is my number" this is a quote of her text to me.

Read full review of Badoo and 7 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
7 comments
Add a comment
M
M
Miche4
US
May 11, 2016 3:35 pm EDT

Searching myself to find things like this I stumbled across this badoo account with my picture. I've never heard of badoo until today and I am very unpleased to find my personal information on a google search like that. I want it taken down and deleted immediately.

H
H
hemisy
US
Oct 18, 2011 4:13 pm EDT

Tried to sign in to Badoo.com for months but kept asking to update the city. Tried to select the city from the provided list but just kept prompting is Incorrect city. How to bypass this? It is very frustrating.

S
S
Skank45
US
Oct 13, 2011 3:53 pm EDT

Someone stole my identity and registered me in Badoo, and put a status there:"Looking for a Guy". I NEVER USED BADOO, I am married and do not need this profile. How can I delete myself from Badoo, if I do not have access to this profile. I NEED THIS TO BE DELETED NPOW! Identity theft is crime!

S
S
Stater
US
Oct 20, 2010 9:36 am EDT

When you join this website it sends stuff to people in your address book saying you have a message for them when in reality you don't. I would advise if anyone gets something that says they have a message from someone they know from this site to avoid it because of my experiance with it.

S
S
samaneh sedehzadeh
IR
Jul 01, 2014 12:30 pm EDT

Hi,
I am samaneh from Iran. i had this yahoo account before:samaneh_sash@yahoo.com
this account had been hacked and a fake badoo profile built with this account. i followed this issue and even complained to internet police in my country, in the result I succeed to terminate yahoo account ( samaneh_sash@yahoo.com ) but badoo account which built on this yahoo account still remain. and i cannot use password reset because of the yahoo account was terminated. please help me in this matter and let me know how can i remove this fake badoo acount? my reputation is in danger. for approval of my identity i can send you my national id card or something like it. just please help me to remove this account which is not me and is fake. apologist for my bad English.
BR

C
C
Chantillylace
Greenacres, US
Jan 28, 2013 9:19 am EST

The exact same thing just happened to me! I am glad my hubby is understanding, but if HE would have had that email and I saw it there would have been Hell to pay! Totally a SCAM site and they somehow get your full name, etc. Scary. I don't even have a FB account.

D
D
Database destroyer
GB
Oct 12, 2012 5:16 pm EDT

Yep ###ing always suspicious of that site what a load of bollocjs, , , , does anyone know if u get charged throw Internet or phone for replying .. Please let me know

ComplaintsBoard
H
7:39 pm EDT

Badoo Worst website ever, avoid like the plague

I was last on Badoo over a year ago, and deleted the profile within 10 minute. Today i got a message from someone saying they had sent me a message, i decided to look and thought "Im sure its improved by now" ... I couldnt of been more wrong. You are forced to have 3 photos of your face and ONLY YOUR FACE on your account. If not your photos are either deleted or moved into different albums.

I am a male, and i put a photo up of me and the mrs, and they said and i quote "people will not be able to work out which one is you" ... This is where i drawed the line ... So im not allowed to show all the desperate tossers that im engaged? Worst website ever, avoid like the plague!

Read full review of Badoo and 1 comment
Hide full review
1 comment
Add a comment
E
E
Equime
US
Feb 16, 2011 4:24 pm EST

I was last on Badoo over a year ago, and deleted the profile within 10 minute. Today i got a message from someone saying they had sent me a message, i decided to look and thought "Im sure its improved by now" ... I couldnt of been more wrong. You are forced to have 3 photos of your face and ONLY YOUR FACE on your account. If not your photos are either deleted or moved into different albums.

I am a male, and i put a photo up of me and the mrs, and they said and i quote "people will not be able to work out which one is you" ... This is where i drawed the line ... So im not allowed to show all the desperate tossers that im engaged? Worst website ever, avoid like the plague!

ComplaintsBoard
K
10:06 am EDT

Badoo Cheating

I've never uploaded a picture in Badoo, but they used my profile picture from Orkut and Facebook. I am really pissed off :(((

Read full review of Badoo and 4 comments
Hide full review
4 comments
Add a comment
B
B
Blue velvet
US
Feb 01, 2017 6:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I was reporting to Badoo another cheater and liar on name Mohamed Elgammal, 51 yo from Cairo but nothing happend. He still on there even i told them he is married not single as he is pretending and father of 3 kids. His phone nr.[protected]. Liar, cheater, sick mind, pervert, playing many women in the same time.

View 0 more photos
N
N
nouara nouara
US
Aug 30, 2017 12:11 pm EDT

I met him also. He told me his wife is dead 3 years ago. His skype id is mselgamal11 . Big liar. When he was asking me to see me on skype and i was opening the cam he was masturbating. I hope his kids will not find out what kind of father they have.

H
H
hornbillgirl
MY
Jul 21, 2014 8:15 am EDT

whoa... i knew this guy segosha too. Tonight i randomly googled his name and i get this complaint. He did say he is single too. I knw smthing was wrong w him so I decided to be friend w him. We met twice. I worked in Singapore and I knew he always went there. Now I know that his wife is staying there (got the info from her fb, thanks!) He didnt answer me back when I tried to meet him there. If I was a bad person like he did, I would share me and him-pic w his wife! Haha..but nahh.. Im not that bad ;) Beware of this segosha!

J
J
Jackstle
US
Jun 01, 2013 6:32 am EDT

I met an Irish Called John Gerard Neary on Badoo.com since Nov 2012. (Johng, 38, single, Kuala Lumpur https://eu1.badoo.com/0267479916/?r=32&p=2)
When I tried to add him on Facebook by typing John Gerard Neary and Kuala Lumpur, I found him. But when I told him I wanted to add him, he then changed his username as 'Sean O Nearaigh'. Even so, his hyperlink couldn't be changed. (www.facebook.com/john.gerard.2013) In his profile, I found he is married and also found his family pictures with his wife and daughter on his wife's Facebook page (www.facebook.com/lourdes.evasco)
I was shocked when reading this as he stated he is single with no kid on Badoo.com where I met him and share Skype accounts (IDs: segoshaguy, John.gn & John.neary1)
He first denied and confessed this morning to me that and asked me not to bother him and don't want to hear from me. He even said he used to sleep with lots of women that he met on Badoo behind his wife. I said, Jerk and ###, ###, you should had better f*** off. I also reported to Badoo about his misbehavior but still his account was not terminated yet.
I'm kind of bad luck of meeting this jerk, What the f*** of this guy!

ComplaintsBoard
T
2:42 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Badoo has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I just signed up for badoo only last week and yesterday, when i tried to open my account, i had a message that read as: As a result of your actions on our service, you have contravened the laws. Your recorded factual instances of fraud, statements from users, your location and connection records have been transferred to the appropriate authorities in...

Read full review of Badoo and 53 comments
ComplaintsBoard
W
10:01 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Badoo has left an official reply on this complaint.

Badoo Fake profile

My details are on badoo and I did not put them there! I have never joined this site and I cant log in to delete the fake profile and they are not responding to my mails to get this problem sorted. Surely this is against some sort or law or something! I do not like my details being online like this when I had nothing to do with it. It even states that I was last online on 1st oct and I have not been. These are total lies!
Please can someone else help me with this as I am getting more stressed and pi*sed by the minute. I am in a great relationship and I dont need my boyfriend thinking I have joined a site like badoo.
Please someone help. I see I am not the only person this has happened to so can we sue or something?

Read full review of Badoo and 3 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
3 comments
Add a comment
B
B
Biglebowski
US
Feb 18, 2019 5:47 am EST

I receive emails constantly from Badoo, I have no interest in their service so I click on the unsubscribe button but it doesn't do anything they continue to send unwanted emails, and in order for me to tell them to stop sending them they ask that I verify the account, verify what? I did not create one in the first place, and they won't stop harassing until I give them personal information and a photo? This needs to be reported. If someone doesn't want your emails, you don't have the right to ask for personal information so as to comply to their wishes. Everyone has the right to privacy and to opt out of that which they do not want! The email in question is biglebowski2017@tutanota.com . Please put an end to this. I'm sick of it.

Badoo
Badoo
London, England, Greater London, GB
Feb 19, 2019 7:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Thanks for commenting!

I can see that you have switched off your email notifications for your Badoo activity but you didn't unsubscribe from receiving all of our emails. We're sorry if this process seemed confusing.

We've now removed your email address from our mailing list. This should take effect within 48 hours.

Please don't hesitate to get in touch for further assistance.

K
K
Kimhale40
GB
Nov 01, 2018 4:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Iv spent the past 5wks trying to get a fake profile taken down that has multiple accounts, and it’s still not done and I report them everyday. Iv given badoo all the info they need and I’m just ignored. Tried finding someone above them to report it to but no luck

I
I
Ivy L
AU
Mar 08, 2017 10:35 am EST

Someone stole my photos and created a fake profile on Badoo! This fictional girl is half my age and lives in the same city. She is saying to guys she wants to go to a hotel with them. I don't want random guys to walk up to me in my own city (not a big one) thinking I'm this fictional girl who wants to bed anything with a heartbeat. I'm highly disturbed!

ComplaintsBoard
C
12:42 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Badoo has left an official reply on this complaint.

Badoo Using my information without permission

Yesterday I was informed by my boyfriend that I was on a dating site called baddoo. To say I am livid is an understatement as I have never given any information to this site and obviously this has caused my boyfriend to break up with me and I cant even begin to think of the defamatin and how this could affect my job seen as I am a senior account executive.
I have tried to find somewhere to complain but there site says that I have to register to complain which is ridiculous as I certainly dont want them gettin hold of any further personal details. They list my name, age and town and considering my name its not difficult to work out its me! im furious and want to know how I can find out how they got my details and how to get them removed!

Read full review of Badoo and 22 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
22 comments
Add a comment
B
B
Badoo- Reme
US
Sep 22, 2020 4:45 am EDT

Hey Panos. Thanks for sharing this with us. This does not sound good at all. Sorry this is happening to you. Please do take screenshots of this account and send them into us in a DM on @BadooHelp. A member of our team will then look into this for you and resolve the matter.
Hope this helps.
-BadooHelp

P
P
panos p
CY
Sep 21, 2020 5:25 am EDT

same here. i just realised that someone used my account that i havent used since 2014. they even purchased a 1 month subscription like 3 months ago. i don't know whats going on here. my photos are there and my name.. they used old photos of me from 2014

M
M
mji
lagos, NG
May 08, 2016 10:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please my badoo has been inactive since yesterday, I've not been able to chat with people please help me retify the problem meredithelias9@Gmail.com

Badoo
Badoo
London, England, Greater London, GB
May 10, 2018 5:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of mji

We have received several complaints about your profile unfortunately. We have investigated these complaints and have decided to block your profile due to the violation of our Guidelines. You can read our Guidelines via the following link: http://badoo.com/guidelines/.

All of our users are required to follow these rules to ensure Badoo remains a fun, friendly and safe meeting network. Our decision about your profile cannot be changed and no exceptions will be made.

F
F
fretwell james turner
US
Mar 31, 2016 6:12 pm EDT

31-03-2016
I have been using badoo for a long time and have not violated any user terms, please unblock my account fretwelljamesturner@gmail.com, I dont know who reported me but I am sure it is a mistake. i just open this new account in less than an hour. my previous account have been blocked using my families number now i cant open any, Please ublock my profile. Thank you

R
R
Richa bhalla
US
Dec 16, 2015 1:36 pm EST

The same issue i am also facing that someone has posted my fb pics on a site called Badoo and i really aant to file a conolaint, need them to take some action... N how should i get to know that who has done that... Need help!

M
M
muskeed
NG
Oct 09, 2015 10:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

please help out my money was deducted through my master card on 10/10/15 a sum of 19 plus asist me pls, abdulsalam mustapha {msalam770@yahoo.com}

View 0 more photos
B
B
Bunddy Smith
US
Oct 01, 2015 9:12 am EDT

hi my mobile number [protected] my emil bunddy-00@hotmail.co.uk prass word robinghood I have om 2004 need to why when I sing in I get kick off been tod by my friends my photos are not seen on mt phone network an money is being taking of my bill no one can see me from june the 19 2015 am not happy with networt need to no why I am being block as I be reclaiming my money from your network from badoo from the the 19 of jane as mt friends I kown of facebook tell me I am not onle but you still yake money of me at 1 pound 50p and 3 00 for week like add want my money back all can some tell why I am being block I have the right why my phone number is [protected] my user Email troy-371@outlokk.com my friend Jill rees lives with me have the same problem with hes too be nice if some one can phone me I been told by other people in shops where I live I may have more then one account need to move at less five of them to be taking of so I have only one account thank you or reading MY COMPLAINT FROM MR AONTHONY JOHN SMITH AND YES I AM OVER 18 I AM 61 31/12/1954

J
J
jake148
US
Sep 01, 2015 10:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello i have a problem with my badoo messages..i send messages to new users and they never read it..about 25 new users..never happened to me before so i create a fake profile and i sent a message through my original account..it never show up! i can still chat with the girls i was talked to the past but no to newones..anybody know how to fix this? is this a bug or something like that?

N
N
nicholas sobetwa
ZA
Jul 08, 2015 4:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi, My account has been blocked. I don't know why. I haven't received explanation. I don't recall doing anything wrong. my email adress is sean.nino@yahoo.com

M
M
Maria Cecil Francisco
PH
Oct 13, 2014 6:09 pm EDT

Someone stolen my private pictures in your application... And he use all my pictures to create a Facebook account... And he add nude pictures without face... How you will stop this incidence? Your application is not safe... So please given privacy to all users.. Thank you!

ComplaintsBoard
W
5:46 pm EDT

Badoo Don't join

When you read the the info about membership the quote of fees in "nothing, nada, diddly squat" it gets not clearer than that... Should be nothing right? Well, the only authorized charged I ever gave them was to bump me up to be seen and they do show you the 12.49 charge and give you points. I never authorized any more after that! My cc bill was 191.00 in one month! Just called my cc company to dispute this and deleted my profile. I also want to warn all of you of some weird things that happened on my computer since joining. I had many viruses and had to get it serviced and that cost 200.00 just other day and the technician told me that site like badoo and facebook are causing computers to become zombies. He told me he has never see so many worms and viruses on one computer and that I was lucky I brought it in when I did. I was on my fb and I noticed yesterday a comment by me stated that "I was so happy that I was a tester for an I pad and got my free one just this morning and telling my friends they needed to do this". Thank god I saw this, deleted it and told my friends I did not post that statement. Most of my friends knew I didn't. I believe all these problems began with signing in with badoo... So beware stay away!

Read full review of Badoo
Hide full review
ComplaintsBoard
S
11:54 pm EDT

Badoo Horrible site

I just searched myself via google, and was shocked to find that badoo.com has me listed as "free online dating girl..." and then my name. This is slander, defamation of character, and needs to be addressed immediately. It can hurt my business reputation, can prevent me from being hired, and needs to be eliminated.

Read full review of Badoo and 8 comments
Hide full review
8 comments
Add a comment
W
W
Wereske
US
Oct 05, 2012 6:54 am EDT

Mainly scammers I'm afraid if you stick to the free elements of the site.

M
M
mommabear29
Longview, US
Oct 18, 2013 4:21 am EDT

I can't opt out of emails from Badoo unless I'm at a computer and if I want to completely shut down my account, I have to be at a computer. I feel like I am being harassed by Badoo because I get dozens of emails a day from them. This is terrible business practices!

N
N
non -user
Pendleton, US
Jun 20, 2013 1:44 pm EDT

this worst site ever send people that have never chatted and they say they would like chat with you contacted the person and she told me about badoo they send to non users and say they are users please shut them down thanks

U
U
Unknwn
Australian Ext. Territory
Feb 06, 2013 3:32 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Badoo is complete trash and borderline criminal business model. It EXPLOITS average users general social networking habits of accepting application linking, the high majority of which are COMPLETELY unaware that they're suddenly giving Badoo permission to HIJACK the users FB account for their own underhanded marketing schemes. No. That was not said as an over-exaggeration to prove a point. That is 'exactly' what it does, period. The entire Badoo website screams of needy/greedy call-to-action buttons, push-marketing techniques and strong, over-dramatic comments.

My profile deletion experience:
[First Page] Please.. don't go. [Second Page] We're so sorry, please take these 3 days free with superpowers and forgive us? [Third Page] Why would you leave us? [ Final Deletion Page] We don't understand, we can't believe you're gone... We'll send you an email to let you know your accounts been deleted... we guess...

Seriously? I can understand someone at Badoo may have thought they were being witty or creative. Making the website sound like... you're breaking up with it(?) when you delete your account. It's a great way to make the end user feel bad too! I'd like to say they won't be seeing ANY returning customers with manipulative garbage content copyrighting like that, but they will. Because they prey on peoples emotions and insecurities (the biggest things people who join sites like Badoo already feel to begin with).

Badoo. If you want a decent platform, build it on a decent and respectable business model. Right now you are a failing, begging trash of a site. To make it even worse, you're letting that show shamelessly.

I
I
I am a complainer
SG
Mar 16, 2012 12:16 am EDT

I consider Badoo like a virus that uses your data to engage in a very questionable activities.
For example: Badoo SPAMS all your address book with "Message From you", they don't include the message but they do include your name so your friends are let to do 2 clicks to see the message but instead it automatically signs them in Badoo (using the data in your own account). They have in gray and little letters "by clicking this button you agree on our terms and condition". Signing to a site should be a CLEAR work flow of sharing your own data by typing your name, last name, user name, password etc so that it's CLEAR the intention of the user to sign up for their services. What they do is a TRAP (similar to the old "I love you" email message), to me they should be sued for such behavior but whatever. For us working in Enterprise we just put their own entire domain in our anti-spam (all their Emails are automatically dropped) and we filter their domain from our proxy so that users can't view anything related to Badoo. If you are a private user just open a new Email Account, Alert all your friends to remove their account from Badoo and that should fix it. Hopefully anti-virus will get smarter and filter out automatically those virus sites.
To AVOID at all costs as the majority of the people have realized.

E
E
evelyn soto
PR
Jan 23, 2012 11:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i have been blocked from my account in badoo. i have submitted the neccessary evidence and i was not contacted by badoo to have my account fixed
i had sent the conversation and the situation to badoo. and no one has contacted me to have the problem fixed
my msn is zodiac118_@hotmail.com that is my badoo account

B
B
Badoo Support Team
London, GB
Jun 01, 2011 12:14 pm EDT

Hello,

This is the Badoo Customer Support Team, we can confirm that it's not compulsory to be added to Google and a user can opt out at any time via their Profile Settings. You will notice an option to 'Show real name to visitors from third-party search engines', if you click No you won't appear, alternatively if you don't include your surname users will be unable to locate you in Google. If you previously were included in Google this can take between 4-8 weeks for your information to be removed.

If you need any further help or advice please contact us via the web-site.

Kind Regards
Badoo Support Team

S
S
Sud1db
GB
Jun 01, 2011 12:53 am EDT

Hi,

I'd invite you to contact them via their twitter account ( @badoo )because they've solved the same problem for me a while ago. It was a quick fix.

ComplaintsBoard
M
10:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Badoo False dating site

I got a email from badoo website and it says that I had a message from this lady I knew. But to read the message, I had to subscribe to the site, wich I did thinking that it was a similar site like facebook. Well almost 8 months later I get a phone call at work from my husband saying that I was on the dating website and looking for a man between the age of 31 to 45 and that I was on that website last month... Not true! I was lucky enought to delete my account with them and find some other complaints with this website to corrobarate my story... Unbeleivable!

Read full review of Badoo and 1 comment
Hide full review
1 comment
Add a comment
IronGrudge89
IronGrudge89
Mountain Top, US
May 13, 2011 10:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Why would you think that someone would message you through a website which you have had no previous affiliation with?

ComplaintsBoard
L
5:47 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I received an email from a friend saying she had left me a message on a site called BADOO for me. She is German, so I received the message in German - I then clicked to view the message in English. I assumed it was a social networking site similar to Facebook for German people and that she was inviting me to join… How very naïve! I clicked the link to the...

Read full review of Badoo and 5 comments
ComplaintsBoard
N
4:46 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Badoo has left an official reply on this complaint.

Badoo Stay away from this spam house at all costs

This is a total scam, ripping off your well-earned money! Got there, went out in 5 mins, and after that, I got 20 emails, lol:) Most of them were from people from other countries, etc.. And Badoo also spammed my contacts lists with messages from "ME" ? I mean, wtf?

Stay away from this spam house at all costs!

Read full review of Badoo and 3 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
3 comments
Add a comment
Z
Z
Zainab Hassan
US
Nov 30, 2017 5:50 pm EST

I Have never in my mind do such act someone we disagreed and I was just jokingly ... Out jealously he may act that way to blocked my account

View 0 more photos
L
L
LEISA RUSH
Muncie, US
Jan 29, 2013 10:12 am EST
Verified customer This complaint was posted by a verified customer. Learn more

THIS WEB SIGH IS FULL OF "NIGERIAN SCHAMMERS" THEY WORK TOGATHER MAKING FAKE PROFILES STEAL YOUR INFORMATION AND GET YOU EXCEPT CHECKS FROM OTHER WOMEN YOU CASH THEM AND SEND THEM TO SOME PLACE IN NIGERIA OR OTHER OVERSEAS PLACE. THEY GIVE YOU ASSRESSES OF PROPERTY FOR SALE. ALWAYS GOOGLE PEOPLE YOU DO NOT KNOW DO BACKGROUND CHECKS ON THEM ITS WORTH THE MONEY YOU PAY TO FIND OUT BEFORE YOU END UP IN FEDERAL PRISON OR OWING THE BANK 5000 TO 50000 DOLLARS.
THESE ARE NAMES i KNOW TO BEWARE OF: DANIAL ANDERSON WESTFALL HIS PICTURES WERE STOLEN AND USED IN SCAMS ON WOMAN. THE PICTURES ARE OF HIM THE PERSON USING IT IS NOT! ALSO TREVOR BECK IS ANOTHER SCAMMER BIG TIME. PLEASE PLEASE BE WARE LADIES...I HAVE BEEN THERE I KNOW!

T
T
tommo662
Sydney, AU
Aug 14, 2012 5:53 am EDT

The site is completely f...ed. So many fake profiles.. Disgusting people posting dirty pics. Not to mention they charge insane prices just to view who wants to meet you?! Wat the hell they need to be shut down they are making millions of dollars for doing nothing it is so sick!

ComplaintsBoard
B
8:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Badoo has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Here is a very dirty way Badoo conducts business. Under the disguise of answering questions about your friends, the Badoo Facebook application takes advantage of access to your personal information and creates a public dating profile without your knowledge. To make it look as if it was a genuine account they even make choices for you by specifying variou...

Read full review of Badoo and 9 comments
ComplaintsBoard
A
4:00 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Badoo has left an official reply on this complaint.

Badoo Fraudulent

Anyone thinking of paying for extra services such as “super powers” on the dating site Badoo…DON’T! I have paid and recieved nothing. I have sent numerous emails to the site and recieved no reply!

Read full review of Badoo and 3 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
3 comments
Add a comment
J
J
Jeanzaza1
CA
Nov 18, 2017 6:18 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I want to complain against badoo id [protected] dominic who is rude and never willing to help me and respond to my questions regarding badoo charges. Thanks

Badoo
Badoo
London, England, Greater London, GB
Jan 12, 2018 7:52 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Jeanzaza1

Hi there!
Thank you for your message.
We're very sorry to hear this. Please get in touch with us via Twitter or Facebook (BadooHelp) and we'll do our best to resolve this issue for you.

B
B
BadooHelp
Oxford, GB
Mar 23, 2011 1:08 pm EDT

Hi,
my name is Niccolo Formai and I am a representative from Badoo.com
I'm sorry to ear that your experience with Badoo is not as we hoped it would be.

Please, if you haven't done so already, complete the form at badoo.com/feedback and the support team will deal with your case as soon as possible.

I would like to apologize on behalf of Badoo for this inconvenient.
We are constantly working to improve our service on all fronts and constructive comments are very important in this process.

Thank you for your help
Kind Regards

R
R
Rose502
CN
Mar 22, 2011 4:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yes, this kind of message is just a scame.I got a same email from them before.And later they may call you and ask for collecting the parcel and pay the extra custom penalty...Be cautions!

ComplaintsBoard
N
9:34 pm EDT

Badoo Fraudulent account acquisition

I would strongly recommend to avoid Badoo like the proverbial plague. I was “left a message” by someone I know, and when I contacted them it emerged they had not written a message at all. Instead, it appears a Badoo Facebook app had started walking through their address book.

I haven’t got all of it confirmed yet (it’s hard to trace back everything that happened with non-technical people), but it is a fact that I was told a lie by Badoo, which was made credible by theft of contact details.

Read full review of Badoo and 5 comments
Hide full review
5 comments
Add a comment
K
K
karavi
CY
Oct 27, 2012 8:17 am EDT

Dear all,

As to the payment problem I am facing, please note that just some time ago I made a payment to another account with my Internet visa cart and without any problem.
This is mean that the problem is at your site.
Please look after it and inform me accordingly.

Thank you
karavi

A
A
aester
Los Angeles, US
Aug 03, 2012 10:35 am EDT

Badoo is a haven for scammers. 99% of the women are from Ghana and you can tell the website does not have any type of filtering system to show IP address correspond to where members are really from. The girls are not shy as they will tell you, the majority of them that they are from Ghana or some other country in Africa. Gimme a break when do you see babes that need a date? This is supposedly a dating site though most of the women claim they have no cam so you cannot verify photo with chatter, dead giveaway! This site is probably run by some pot bellied 40 year old guy sitting in his mother's basement. Do not give your information to anyone or anything on this site.

D
D
DarleneW
US
Nov 10, 2011 2:57 am EST
Verified customer This complaint was posted by a verified customer. Learn more

READ Below of my Email Sent to Badoo Social Network as to why I deleted my account with them:

To Badoo Representative/Support

I am sending this email to you in regards to cancelling my Badoo Account Completely and would appreciate a CONFIRMATION back to me that it is Fully Deleted.

I am extremely disappointed in the social network website sad to say but there seems to be some on this website with FALSE IDENTITIES! I actually sent to you a few men on this site and using the same type of story and ALL CLAIMING TO WORK IN NIGERA! I never got a reply from Badoo about this?

Seems some of these men-

1. Use false picture's probably hacking images online to use

2. They claim to live somewhere in the US when listing on Badoo.

3. Some even claim they are widowed-a trend of a few men

4. Several when you chat claim to have been living in the UK and only reside in the US for work, but then claim they now work in Nigeria

5. Those whom supposivley claim either US or initially UK can't even use proper grammar relating to the English language. It is one thing for a person to be honest of their origin and not having command of English and try too sure understable but to lie well sad!

6. They all seem to chat with you and then want to have you send them your email because they claim the Badoo
site chat lags too much, which I never have a problem with.

It is one thing to be upfront stating where you reside via even Nigeria but all of these men use a similar story line as if following some sort of script as stated above give or take.
Badoo seems to have no security in regards to checking and making sure people email's when
they make an account on Badoo are truly theirs which you could have a search engine to see if their IP ADDRESS is VALID!

For Anyone having issues of how to contact Badoo to get your account Deleted just email your request as I did to
support_en@badoo.com
They Replied saying it may take up to 1 or 2 months to delete all my information. I find this quite daunting and ridiculous since anyone can delete, with technology today in a nano second! Unless Badoo has many complaints that they can't seem to keep up with!
I hope this helps others and be mindful diligent when signing on to any social network...Good Luck!

B
B
Badoo Complaint
RO
Apr 04, 2011 9:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I posted this as separate complaint, but I'm attaching here the details as well as this might help readers of this thread to get a clearer picture of what they are getting into if they allow the Badoo Facebook application access to their personal data, so here it is:

Under the disguise of answering questions about your friends, the Badoo Facebook application takes advantage of access to your personal information and creates a public dating profile without your knowledge. To make it look as if it was a genuine account they even make choices for you by specifying various criteria that you are looking for in a date. So, you end up receiving dating requests from all sort of freaks although you are not looking for any dates, whatsoever. Okay, so far so good, you can ignore those and treat them like spam in your inbox.

But, what do you explain to your friends when they search for your name in Google and they see that according to this profile, you are open for dating, but at the same time have a successful marriage with 3 children? What about the husband himself? Well, it gets even dirtier than this.

Next, try to clean your public image and delete the profile: surprise, it doesn't work since you are not the one who created it in the first place, it was the Facebook application that created it and their system is configured in such a way that only those who personally created a profile are allowed to delete it. Since you never personally created the dating account you are out of luck.

Next logical thing is to file a complaint with their support department to have the account deleted at their end. Do they respond? Nope.

And here is how they artificially boost their membership base to trick their potential legitimate users that they become members into a large dating site.

I think this application should be banned from Facebook as it uses way too dirty methods taking advantage of the access that they get to Facebook users personal data.

B
B
BadooHelp
Oxford, GB
Mar 18, 2011 3:05 pm EDT

Hi,
my name is Niccolo Formai and I am a representative from Badoo.com
I'm sorry to ear that your experience with our Facebook Application is not as we hoped it would be.

Our Facebook App is basically a question&answer game where users can answer questions about
their friends; players then have the opportunity to post a link to their friend's wall to encourage them
to view the answer and try the application.
The reason why you could not see the answer at first is probably related to the fact that you have to
answer questions as well before being able to view what your friends said about you.

Furthermore, the only way Badoo's Facebook App can collect information from users, in order for it to work, is when granting access upon the install;
you can revoke this grant anytime from your Facebook Privacy Settings page.

We are constantly working to improve our service on all fronts and constructive comments are very important in this process.

If you have any questions please contact www.badoo.com/feedback ;
I would like to apologise on behalf of Badoo.com for any inconvenience.

Kind Regards

ComplaintsBoard
S
2:20 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Badoo has left an official reply on this complaint.

Badoo Very unhelpful company

Hi signed up for badoo a while back and have recently found the time to get nore involved with it...Accept I have now forgotten my password and have several times been through all the correct procedure of retrieving it and when I check my mail the password does not arrive (yes I also checked junkmail). I have sent at lease 8 separate message to the so called help facility asking for assistance with this and I still have not had an answer from this company. I would expect that with the growing competition of these social network services the level of service would be a little more acceptable. I cannot just open another account either as I have some valuable contact info on that particular profile as well as the fact that I do not wish to use another e-mail address except my own.

Read full review of Badoo and 81 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
81 comments
Add a comment
M
M
Makgotla
Germiston, ZA
Oct 08, 2024 7:46 am EDT

Hello, I tried to delete my account multiple times and can't seem to find the option to delete it and this is causing me fights with my partner, Secondly I paid R9 for 1 day badoo premium but you charged me R9 everyday. My email is emdee1092@gmail.com

J
J
Jaiul Khan
US
Dec 11, 2023 10:08 am EST

Hi too many Racite female on badoo and nasty and ignoring, horrible

D
D
Dan Calver
US
Dec 02, 2023 5:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi,

I believe I was wrongly banned from using the app.

View 0 more photos
N
N
Nazier Felix
US
Nov 25, 2023 9:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I purchased twice the premium for 1 day. And both times the money was deducted from my bank account but the service never activated.

Purchase was done on the 17th of November and again on the 19th with no activation.

T
T
Theresa Breen
US
Nov 19, 2023 10:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi

Just went on my badoo account & my photos are gone. I did not delete them. Does this mean I have been hacked. Advise please

Regards

Theresa

L
L
Laurent Bourgeois Gauthier
US
Oct 22, 2023 3:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

A got ban of the app

Tcheck what I am baned might be a mistake if not or a fals conplain

If no Well ist all good, but a want to be unsucribed of the paying service

If I don't a have an answer all call my bank and tell them to block further payment toward badoo

Forest.gum@hotmail.com

H
H
Hedgepiggle
Hinckley, GB
Oct 22, 2023 4:16 pm EDT

I can't make a new account because my email is in use but I cannot get any emails to reset my password and get on to my account.

A
A
ajeb24
US
Oct 11, 2023 7:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Badoo continues to charge me. There is no subscription of badoo under my Google play account. They are ghost charging me. It's been going on at least 3 years now. It's 19.99 a month so it hasn't been high on my radar but I unsubscribed years ago that's why it's not on my Google play account anymore. I want every penny back!

M
M
Malithedog1234
Airdrie, GB
Oct 11, 2023 5:15 pm EDT

Can't get logged in to my account

C
C
Cs transport Coordinator
US
Oct 11, 2023 12:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My account is blocked for unknown reasons kindly check

View 0 more photos

Badoo Reviews 0

Looks like Badoo has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

About Badoo

Screenshot Badoo
Badoo is an online dating platform designed to help people make connections, whether they are looking for a partner, a friend, or just someone to chat with. It operates on a freemium model, where users can sign up and use the service for free, with the option to pay for premium features.

The platform offers a variety of ways to interact with others, including messaging, video chat, and a feature called "Encounters," which allows users to swipe through profiles and express interest in other members. Badoo also incorporates a user verification process to help ensure that profiles are genuine.

One of the key services provided by Badoo is the ability to search for people based on location, interests, age, and other criteria, which can be adjusted to refine the search results. The platform is accessible through both its website and mobile applications, catering to a wide range of users across different devices.

Badoo's user interface is designed to be intuitive and user-friendly, aiming to provide a seamless experience for those looking to connect with new people. The platform also includes privacy controls and safety features to help users manage their online interactions and presence.

While Badoo offers a platform for social discovery and dating, it is up to the individual users to make meaningful connections and use the service responsibly. The company emphasizes the importance of respect and appropriate behavior within the community.
How to file a complaint about Badoo?

Here is a comprehensive guide on how to file a complaint or review about Badoo on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Badoo in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Badoo. Mention key areas of concern, transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint or review about Badoo on ComplaintsBoard.com.

Overview of Badoo complaint handling

Badoo reviews first appeared on Complaints Board on Jun 2, 2010. The latest review Mixed Experiences with Badoo: Proceed with Caution was posted on Mar 6, 2024. The latest complaint Mixed Experiences with Badoo: Proceed with Caution was resolved on Mar 06, 2024. Badoo has an average consumer rating of 4 stars from 1170 reviews. Badoo has resolved 375 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.0
13202 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Badoo Contacts

  2. Badoo emails
  3. Badoo address
    City Business Centre 25 Lower Road, London, SE162XB, United Kingdom
  4. Badoo social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 10, 2024
Badoo Category
Badoo is ranked 1 among 148 companies in the Dating Services category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.