Menu
For Business Write a review File a complaint
Badoo Customer Service Phone, Email, Contacts

Badoo
Reviews and Complaints

badoo.com

Learn how the rating is calculated

4.3 10 Reviews 579 Complaints
Claimed
Badoo has claimed their business profile
Write a review File a complaint

Badoo Complaints 579

ComplaintsBoard
C
6:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Badoo I am disputing a transaction that you have taken from my current account!!

to whom it may concern, my name is mr christopher john rayner.i am a member of the badoo website.on the 9th june 2017, i decided to try your super powers category for one month which you state is £11.99.i went ahead with the transaction with your company in good faith.however, looking at my current account details on my online banking, i find that you have taken £69.99 out of my account.this is totally out of order.could you please refund me my full £69.99 as soon as possible back into my account.i do not wish to leave the site, however if you dispute my complaint then i will take further action and i will no longer be a customer with badoo ever again.i sincerely hope you will solve this issue for me to continue with badoo.i look forward to hearing from you at your earliest convenience to resolve this dispute.thanking you in immediate anticipation, yours faithfully, mr c j rayner ps my email address is [protected]@yahoo.co.uk.if you need further information from me then please contact me on either [protected] or [protected]

Read full review of Badoo
Hide full review
ComplaintsBoard
A
5:33 pm EDT

Badoo non authorized charges

badou.com operated 5 non authorized charges to my account on may 25th and May 27h 2017. the charges were 9.99 each. My email [protected]@gmail.com.

First they charged $21.64 on my account for sending flowers to people you like and will not even tell you how much it will cost you. The next thing I know were theses charges from out of nowhere. I had to close my close my mastercard visa debit. All they do is just stealing the consumers knowing they cannot be sue in the US as they are located in UK.

Read full review of Badoo and 1 comment
Hide full review
1 comment
Add a comment
S
S
Sammy Kumi
US
Jun 30, 2017 6:23 pm EDT

PLEASE SIR OR MADAM, I BOUT A PREMIUM PACKAGE 12 MONTH THROUGH MY VISA CARD AND INSTANTLY ABOUT $50;00 WAS DEDUCTED NO 29/06/2017 AND IN FACT, I WAS PEEVED SO I CANT LOG IN ANY MORE AND MY PICTURES CANNOT EVEN DISPLAY TO THE TOP. MY EMAL ADDRESS kumi2yk@yahoo.com, my watsup number +233 [protected]. thanks.

ComplaintsBoard
Y
8:32 am EDT

Badoo creating a false identity for a dating website

Badoo, listed as a UK company on their website, is stealing emails and records from people's facebook accounts and creating false websites of people for their dating service.

I believe they operate in South America as the person who constantly harasses me is called Perez Marante.

see message example:
4 guys nearby are waiting to chat on Badoo

Please do something to stop Badoo. I am constantly bombarded with emails of guys wanting to date me. I have never registered with their website and never heard of them before.

Read full review of Badoo
View 0 more photos
Hide full review
ComplaintsBoard
D
7:03 am EDT

Badoo a blocked account

hello, my name is Dr charles, am a frequent user of badoo and i have never used it in an illegal way, or contravene any binding laws or regulations, howerver i realised my account was blocked, please kindly unblock my badoo account

my badoo informations-
email- [protected]@yahoo.com
vk- Dr linto balogun
facebook- charlez omeiza linto balogun
phone number- +[protected]

the above information has been registered with my badoo account

Read full review of Badoo and 2 comments
View 0 more photos
Hide full review
2 comments
Add a comment
E
E
Eniye igbosi
US
Jun 02, 2017 11:53 pm EDT

I did absolutly nothing wrong and was blocked with out
no reasons which is so not fair i wish u could check things yourself before been blocked by baddoo wish to inblock my account back and my email address is eniyeigbosi711 @gmail.com pls try and do something about it (thank u)..

L
L
Lucy myra
ZM
May 15, 2017 1:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I did nothing wrong and the next day i found my account blocked..just unfair my email is machogulucy@gmail.com try to do something

View 0 more photos
ComplaintsBoard
A
11:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Badoo the catfish verification

Good day, I am a account owner on badoo, however i cant log in because of the verification photo that need to be submitted. i have submitted several photos of myself but still cant log in. i need to know how i can log in or either deactivate the account. i have been having this problem sine april 26, 2017.

please as soon as possible, help me to solve this problem.

Read full review of Badoo
Hide full review
ComplaintsBoard
G
4:31 am EDT

Badoo I can't use badoo

I can't use Badoo because I can't verify my account. When Badoo asked me to verify my account I found that strange, but anyways decided to do that. I tried a million times but failed. I contacted Badoo support and they said that there was probably an error of some kind and promised to get back to me as soon as possible. No one contacted me and later my account got blocked. Terrible! I am very disappointed with this site, they don't really care about their users.

Read full review of Badoo
Hide full review
ComplaintsBoard
P
2:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Badoo unethical behaviour

Hi. I was informed today 23/4/17 that there is a Badoo account with my information on it. This can't be possible as I have never registered for a Badoo account. I didn't even know the existence of this website until today. To say I'm livid is an understatement.
I therefore am asking for any photos, names or anything else related to my name to be taken down immediately or there will be serious consequences.

Read full review of Badoo
Hide full review
ComplaintsBoard
B
12:56 am EDT

Badoo payment through credit card

I have purchased credits using badoo, when i had an account under [protected]@gmail.com, I have been charged 7.83 USD 2 times, and even after i deleted my account i have been charged another 7.83 USD through my credit card, I need to know what is happening, because this is definitely fraud, how can this happen.

I am going to speak to my bank to decline the payments that have been charged after i DELETETED my account, that last payment was charged today.

I need an explanation as soon as possible.

I recovered my account just to check if there is some activated payment, but all was deactivated.

Read full review of Badoo
Update by Bot Builder
Apr 22, 2017 1:21 am EDT

My credit card has been charged even AFTER inhave deleted my account, i want my money back and I won't be accepting that badoo is going to steal money from me.

I will be reporting a fraudulent activity that is related to charging my credit card without authorization after i have deleted my account, i want my credit card information to be erased from the the badoo servers, because these things should never happen.

This fraudulent transaction must be reversed as soon as possible.

Hide full review
ComplaintsBoard
R
8:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Badoo unauthorized payment

i saw that a unthaorized payment have been taken from my account, now i deleted my badoo. I want my money back, either someone hacked me or you guys took money from my account without authroization. How can you guys draw money just like that? Its scam to draw money without a persons authority... I reported to paypal so please this. And im not gonna be member again date 2017-04-21, i want a refund. My email of the account is roo.[protected]@gmail.com

Read full review of Badoo
View 0 more photos
Hide full review
ComplaintsBoard
S
5:09 pm EDT

Badoo credit card deduction

I have a charge on my credit card "Badoo dubli" for R185.00. I have not opted for this. If this charge is for credits I supposedly purchased, why don't I see the new credits loaded? I checked prices for credits and no credits is available to purchase for this price? I went further into my statements I noticed I have been charged before for the same amount. Please explain why I have been charged?

Read full review of Badoo
Hide full review
ComplaintsBoard
G
5:13 pm EDT

Badoo am complaining why my account is been blocked so many times

my name is adejoh grace unekwu, opened my badoo account 3years ago and all of a sudden my account keeps getting blocked and it has happened 6times or more, why do i have to verify my self with facebook, face recognition, google account, linked-in, phone number etc, thats is suppose to prove am not fake am real, i dont insult or act rude to anyone there and i like to be back on badoo, its one of the easiest place for me to meet new friends around me, my facebook name is Adejoh Greis unekwu, email is " [protected]@gmail.com, phone number is [protected], instagram name is call_mi_greiz and am ready to activate my badoo with my credit card and promise not to break the rules, please unblock my account. attach a picture of me and the message i got showing i was blocked. will be waiting for a reply, here is my email address " [protected]@gmail.com

Read full review of Badoo
View 0 more photos
Hide full review
ComplaintsBoard
L
2:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Badoo fake badoo account

Hi. I was informed there is a Badoo account with my information on it. This can't be possible as I have never made a Badoo account before never the less this has caused quite a problem between me and my girlfriend. Its cause uneasynesd and trust issues and i would like that site to be taken down immediately! IV had to go through extensive privacy. So this does not happen again on another site!

Read full review of Badoo
Hide full review
ComplaintsBoard
P
4:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Badoo no response and ignorance

Hi, about a week ago a created a accound on Badoo.com, i used it and also veryfied by my phone number. But after a busy work week i forgot password and they reset thing doesnt come to my mail. I tried it hundred times. I contacted them via their help message centrum, but never got a reply and i dont know what to do. I have my identity, photos on their website and everything personal, also some people that i chatted before. It really makes me sick, i dont know what to do.

Read full review of Badoo
Hide full review
ComplaintsBoard
S
5:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Badoo has left an official reply on this complaint.

Badoo unauthorized debit from my bank card

I had enough credit to send a message to a lady on line, but once i sent message i received a text saying a payment of £12.99 had been taken from my bank account via a debit card payment. It was on 17/03/2017, badoo is a dating site, and my account is under [protected]@live.co.uk, i am expecting my money returned to my account and want Badoo to delete all records of my account as they have lost my trust in them. From Stephen Buckett,

Read full review of Badoo
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
G
3:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Badoo has left an official reply on this complaint.

Badoo dating and scammer

Hi there a guy on badoo site claimed to be in army them asking for money or to borrow money for him he says he's from America his name is Micheal jones and is still on there his profile says he's lives in Sunday but he's not I traced his so other part of country is pic is this of man holding fish orange top on he's saying he has a son and his wife died please can you sort it incase he dos rip someone off plus other guy to saying he got baby with no mam he called Aaron spencer on same site all the firsts pieces are off Micheal jones and last pic is off Aaron spencer

Read full review of Badoo
View 0 more photos
Update by Gizmo54321
Mar 17, 2017 1:07 pm EDT

Uploading profile screenshot

Update by Gizmo54321
Mar 16, 2017 2:44 pm EDT

Find attached a screen shot of his badoo profile

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
I
10:41 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Badoo has left an official reply on this complaint.

Badoo badoo dating app - identity theft!!

Someone stole my photos and created a fake profile on Badoo! This fictional girl is half my age and lives in the same city. She is saying to guys she wants to go to a hotel with them. I don't want random guys to walk up to me in my own city (not a big one) thinking I'm this fictional girl who wants to bed anything with a heartbeat. I'm highly disturbed!

Read full review of Badoo and 1 comment
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
1 comment
Add a comment
R
R
Robertonegrao66@icloud.com
US
Aug 18, 2019 6:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Someone is posting as me they changed my birthday date and they hacked all my pictures

Badoo
Badoo
London, England, Greater London, GB
Aug 28, 2019 7:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Thanks for bringing this to our attention.

We're really sorry to hear about this and we'll do everything in our power to put a stop to it and protect your information from further abuse.

Please reach out to our team at badoo.com/feedback using your registered email address when prompted and a member of our team will be able to assist you further.

ComplaintsBoard
A
9:54 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Badoo has left an official reply on this complaint.

Badoo fake matches

There are many people that pop up that say "you have a mural match " when I never said yes for them or even seen them before and I want that to stop it is unfair to everyone doing that. If I match with someone I want it to be a match with someone I actually said I was interested in. That also explains why I'll get mutual matches and send a reply and never get a message back. lies don't make relationships fix this or I'm deleting my account.

Read full review of Badoo
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
D
6:46 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Badoo has left an official reply on this complaint.

Badoo unethical behaviour

Badoo is stealing money from my paypal account without authorization! I had granted a one day withdrawal of.79 cent... Now every single day they are withdrawing.79 from my account... The transgressions just persist... I can't get it stopped... I have disputed the charges with paypal and then more come in. Beware of these scheming conniving crooks! No one on the site is real anyway. Just scammers and fakes... Don't say you were not warned!

Read full review of Badoo
Update by DSF
Feb 21, 2017 6:48 am EST

I meant London England, not London Arkansas!

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
G
5:01 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Badoo has left an official reply on this complaint.

Badoo account blocked

Badoo told me I can't enter because I am under 18 years old
I am 19 years old and I can prove it, i got my license and there you can see my age, I like badoo everything's good with the app, but I don't know why badoo blocked my account
My email is : [protected]@hotmail.com and my name is Gustavo Segovia, I hope you guys can resolve this problem, thank you

Read full review of Badoo and 2 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
2 comments
Add a comment
R
R
Romeo slick
US
Mar 06, 2017 3:39 am EST

Will you unblock his account? Can our account be unblocked ? By a friend

Mhiz Annabella Gold
Mhiz Annabella Gold
Padova, IT
Feb 23, 2017 3:17 am EST

Badoo.com blocked my account please i want it back, I promise to be more polite this time my Badoo account is annabellalove1234@gmail.com... Thanks

ComplaintsBoard
C
9:44 am EST

Badoo wrong mobile number attached to an account.

An account holder 'Helen' is quoting my mobile number [protected] and asking for pictures of male erections to be sent to this number. I have reported this to the police and they have asked that the mobile number/account is deleted. Please can you remove my mobile number from you site. If you want more information please contact the user with number [protected] who sent me the offensive pictures.

Read full review of Badoo
Hide full review

Badoo Reviews 0

Looks like Badoo has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

About Badoo

Screenshot Badoo
Badoo is an online dating platform designed to help people make connections, whether they are looking for a partner, a friend, or just someone to chat with. It operates on a freemium model, where users can sign up and use the service for free, with the option to pay for premium features.

The platform offers a variety of ways to interact with others, including messaging, video chat, and a feature called "Encounters," which allows users to swipe through profiles and express interest in other members. Badoo also incorporates a user verification process to help ensure that profiles are genuine.

One of the key services provided by Badoo is the ability to search for people based on location, interests, age, and other criteria, which can be adjusted to refine the search results. The platform is accessible through both its website and mobile applications, catering to a wide range of users across different devices.

Badoo's user interface is designed to be intuitive and user-friendly, aiming to provide a seamless experience for those looking to connect with new people. The platform also includes privacy controls and safety features to help users manage their online interactions and presence.

While Badoo offers a platform for social discovery and dating, it is up to the individual users to make meaningful connections and use the service responsibly. The company emphasizes the importance of respect and appropriate behavior within the community.
How to file a complaint about Badoo?

Here is a comprehensive guide on how to file a complaint or review about Badoo on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Badoo in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Badoo. Mention key areas of concern, transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint or review about Badoo on ComplaintsBoard.com.

Overview of Badoo complaint handling

Badoo reviews first appeared on Complaints Board on Jun 2, 2010. The latest review Mixed Experiences with Badoo: Proceed with Caution was posted on Mar 6, 2024. The latest complaint Mixed Experiences with Badoo: Proceed with Caution was resolved on Mar 06, 2024. Badoo has an average consumer rating of 4 stars from 1170 reviews. Badoo has resolved 375 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.0
13202 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Badoo Contacts

  2. Badoo emails
  3. Badoo address
    City Business Centre 25 Lower Road, London, SE162XB, United Kingdom
  4. Badoo social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 10, 2024
Badoo Category
Badoo is ranked 1 among 148 companies in the Dating Services category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.