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4.3 10 Reviews 579 Complaints
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Badoo Complaints 579

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6:31 am EDT
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Badoo I don't recommend it

Girls, run away from this website if you don't want to be used for one night. Most men from badoo don't need serious relationships, they just look for young foolish girls who would fall for beautiful words and a couple of sh$$$y flowers.
Run run away.
I would advise badoo to make up a rating system or something like this both for men and women. So if you met a liar or a gold digger, you could rate this person so everyone could see that this dude is not fair enough.
Maybe you would prevent people from heartbreaking situations.

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6:34 pm EDT
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Badoo badoo blocked my account

Hi my name is Nadin, my email address is [protected]@yahoo.com, I just open my badoo account all for me to realise that I have been blocked, well I don't know why this is happening but I believe this platform was meant to meet and chat someone and its so disappointing because I just meet someone I was getting along with and then I was blocked from the site pls kindly unblock me, and state the reason why I have been blocked, thanks.

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Jenny Graham
US
Dec 27, 2018 9:43 pm EST

Hello I just recently reactivated my account a couple of days ago. This morning I was chatting to several new people I went to read the msgs and a pop up cane up saying oops we are sorry there is a problem with our server pls log in again which I did then I got a msg to say I’ve been blocked . How can that be when I’m only chatting not using offensive words or pictures . Please sort this out as I had made a couple of good friends thank you

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Jasmine Afrizal
US
Jul 17, 2018 11:18 am EDT

I’m not understand why BADOO block my account and said I make sale product in badoo, absolutely I do not do anything in BADOO accept to found friend and dating.im really disappointed about that and lost many friend there, please hope u badoo can fix and unblock me again.

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aizah
US
Sep 26, 2017 6:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I don't understand why badoo blocked me. They said I was using a fake account which is FALSE ACCUSATIONS. I am against people who uses fake accounts, and I follow the rules of badoo and abide by its regulations. I am very disappointed because I've been using badoo for months now and it's my first time to use the app. BUT they blocked me. It's so unfair Badoo, you should've done a more proper investigation on this than to block someone with no warning. kindly unblock me Badoo, coz there are NO reasons for me to be blocked in the first place. THANK YOU!

Badoo
Badoo
London, England, Greater London, GB
Oct 12, 2017 9:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of aizah

Hi there!

Thank you for getting in touch with us.

We’re very sorry this has happened to you. It looks like you have been blocked due to a violation of our Guidelines, which you can find here: www.badoo.com/guidelines. If you can’t find the reason why you’ve been blocked in our Guidelines, please get in touch with us via Twitter (www.twitter.com/badoohelp) or Facebook (www.facebook.com/badoohelp) and our customer service team will double-check this decision for you. However, please note that their decision will be final.

We look forward to hearing from you!

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2:02 pm EDT
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Badoo badoo

My e mail is [protected]@gmail.com just went to log in to my account and it says you've blocked me and to check my emails well I've checked my e mails and there is nothing there and I've done nothing wrong so I would like you to unblock me please I did have a bit of bother of a man last night and this morning but I thought I sorted it by blocking him I don't know if this got anything to do with that but I don't see why I should be blocked because of him

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5:42 pm EDT
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Badoo blocked account

I was chatting on my badoo account just today only for me to get a message saying my account had been blocked the same day I created it. No reason was given for closing the account. I have lots of contacts on the app with whom I keep in touch with. Please help me unblock the account. I have had no fewer than 10 accounts blocked all within the last few months.

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3:41 pm EDT
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Badoo credits

Hello, there were 100 credits on my account, I got them downloading and using one app, I bought 100 more, then all of a sudden they all disappeared and the service I paid for was not provided.Moreover, when I tried to contact one of my previous interlocutors he did not get my message.Could you possibly sort this problem out.Thanks in advance.
Best regards,
Julia

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5:24 am EDT
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Badoo blocked account

I was busy chatting this morning when I received a message that I have been blocked! The message said I violated a law that forbids any advert, How? Why?I don't sell anything, I'm not into any business, if I was reported it will be because someone asked to make love with me and I declined, It's really not fair, I'm being blocked because I'm protecting my self esteem. What did I do wrong? Please re-instate my account back

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1:33 pm EDT
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Badoo badoo dating

It is either under [protected]@gmail.com OR [protected]@hotmail.com.
My name is Kristy Messer, you keep billing me for a service I dont have I want those FUNDS back now! I have been banned for life with this app so explain how you think you have the right to my money! I will be speaking with a lawyer on this matter if this is not taken care of NOW.

Date: Aug 28th/2017 in the morning

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5:30 pm EDT
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Badoo badoo blocked my account.

Hello!

You blocked my account saying that "I decieve other users"! How do I decieve users? Why did not ask me a question? Why do you belive users who lie? My account is veryfied by Facebook. My name is Julia Hench. The user who complained about me asked me about sex using vulgar language. I tried to defend myself. As a result he lied to you saying that I "decieve other users"! Why did not you check it if this the truth or lie before blocking me? Please unblock my account.

My e-mail address is [protected]@yahoo.com My name is Julia Hench.

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10:25 am EDT
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Badoo extortion of money for very little reward.

Dear Person,

I have recently been a FULLY paid up member of your, money extracting, men abusing, BY WOMEN, dating site .

I paid for my super powers, they where not very super. I had to pay MORE MONEY, for credits, more money for boosts, more money to be seen, more money for more responses, just more money, more money, more money !

When I did get to send a message without the need for MORE MONEY !, I got no replies from most of the ladies, because most of them were, ignorant, stuck up their own backsides, creepy, prudish, complaining, hard nosed feminists !

What makes this all the more difficult to take, is the fact that most women get to operate the site for FREE ! Surly, this is gender discrimination ?

Your site is one big scam to extort money from men and give women the chance to do their most favourite pastime for nothing, which is beating up on men for showing them attention.

I hate your site, it is quite simply A RIP OFF !

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5:18 pm EDT
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Badoo my account was blocked

Hello,

My username is bod.[protected]@yahoo.com
I discovered my account was blocked today. Please note I have been using this account since 2015 and I have not been involved in any malicious act.

Please I will appreciate if my account is reinstated because I have lots of information locked in there. And also verify the reason behind the blockage because I believe lots of people are just pressing the block button on other users account without no just cause.

I will appreciate your swift response and action.

Kind regards,
Peter

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1:24 am EDT
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Badoo account being blocked.

Good day, I can not access into my badoo. It says my account has been blocked and i should check my email for details. But I have not gotten any mail that I could check for the details in other to know the reason why am being blocked. Please kindly relink my badoo or send the details to my mail so I can follow the necessary process to reactivate my account. My account detail is attached below
[protected]@gmail.com
Thanks

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Mimi.29
CA
Apr 15, 2019 5:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

happened to me as well. i apparently broke the terms months ago and blocked that account. i tried making 3 new accounts, they keep blocking it. Like wtf did i do? Blow up a mall? I don tunderstand how they are so autocratic, they didnt even give me chance to argue or explain to me what i did wrong. I am so not happy with badoo, it feels dehumanizing their way of blocking people out.

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Danfgijbgu
Brisbane, AU
Nov 06, 2022 5:09 am EST
Replying to comment of Mimi.29

Badoo suck!

Policing adult conversations on an adult dating site that adults CHOOSE to use for dating and sexual encounters hahahahahahahahaha

You're a joke Badoo.

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LaTasha hodge
US
Apr 10, 2019 9:38 am EDT

Hello, I have a account blocked message saying that there was a report that I have been braking the terms and conditions. I just set the account up and do not understand the problem. please help
thank you, my email is [protected]@gmail.com

Badoo
Badoo
London, England, Greater London, GB
Apr 11, 2019 11:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi there,

We'd love to help but we'll need you to message us with your email address as it is protected on public comments.

We look forward to hearing from you.
Badoo Team

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7:00 pm EDT
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Badoo i've just found out someone has set up fake profile not the first

Hi some one has set up fake profile using pictures of me am not happy not first time like last time had black men come banging on my door dont want this happen again like last time had male female calling me so this time this doesn't have new number and turning up my door when I've got kids not happy bout it want done proper this time ok I've got copy of profile this person has set up

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8:23 am EDT
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Badoo blocked profile

My profile was blocked. They stated that I have a fake profile. This is not true. My profile, first of all, is verified by Facebook and through photo verification. So, it should be reinstated. I think they need to do better, automated flagging or blocking on profile is not efficient.
7/22/2017
Lives and works in Shanghai, China
Linked to facebook account
User needs to use VPN to access Facebook and Badoo.

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They emailed and helped me resolve the issue. The message was personal and not an automated response.

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5:39 am EDT
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Badoo charge lot of usual money

Hi, I am lovePreet Singh. I am from Tauranga, Newzealand. I was on Badoo and purchase super power for only one time and enter the detail of my debit card. these [censor] charge me multiple times.they almost deduct $85from my account for nothing. from the date, 21st June to fist ofJuly and these [censor] are charging me for multiple time. On 7th of July I delete my account and on 8th of July, they again charge me. I just want to know if some how I can get my money back

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1:16 pm EDT
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Badoo blocked from website

I downloaded badoo and registered only yesterday evening and log on this afternoon only to find I have been blocked without a reason. While logged in a message popped up telling me there was an issue with a server. I pressed okay to which it logged me out. I re entered my number and password and now I get a message reading 'your account has been blocked, check your email for details' I have had nothing come through on my emails and did nothing wrong while using the site. Why has my account been blocked and is it permanent? I don't understand. I was also verified on all platforms bar twitter.

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2:15 am EDT
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Badoo badoo

Please kindly unblock my account, all the accounts and pictures are all mine, am not a scam, not fake and not a spam please? I forget the passwords to the accounts that's why it's difficult to get it back and then suddenly I was blocked.. Please kind unblock my account.. [protected]@gmail... Am missing lots of new friends and they are all waiting for me online, kindly unblock my account, thank you!

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8:25 pm EDT

Badoo badoo

I have been arbitrarily blocked from Badoo.com more than onetime, one time with a eeason and four time without any reason, even though I have not violated terms of usage, it was first time I text few guys but they seems report me. My photos are AL my own. I never pass private photos without a request, and in every case I am recognizable in my public photos. Has badoo find out the message that I made? Im not a criminal but now they been make a report to tinder and tinder said sorry your account has violate our term of service! And they delete my account also. What the hell . I dont think this is the right option badoo has a right to cut my tinder app its not fair they do this to me. I'm really upset, I'm a good person. Please do check my message before u cut me off. Badoo has cutting my rights to have a tinder apps! Thank you!

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4:35 pm EDT

Badoo profile

15 December 2016 I registered with Badoo and reported twice as a false identity.
However your site request a photo to identify me and I got rejected in every photo I used including the one I have on profile.
After a few rejection the badoo site reports did say profile will be deleted completely off the dating site and no one will see it.
Therefore I have emails since 15 December 2016 till Wednesday 22 June 2017 guys and girls see my profile photo and like it.
This is violating my privacy and misleading your customers what you are suppose to follow regarding terms and condition and your report system listed to customers what badoo site will do. Still my photo is showing onsite for people to see.

Name is Mistyd nickname. Email is [protected]@hotmail.com

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7:33 pm EDT

Badoo my account has been blocked

Hi
My account has been blocked kindly unblock it
I read ur term and conditions now I am sorry I will not disobey them again
[protected]@yahoo.com
It's connected to my Facebook as well
Kindly help me I love ur site
I apologize if I have done something wrong
Kindly help me out I can't loose my contact with friends which I have made there kindly I request u unblock me

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7:48 pm EDT

Badoo arbitrary blocking on dating site

I have been arbitrarily blocked from Badoo.com more than onetime without explanation, even though I have not violated terms of usage. My photos are AL my own. I never pass private photos without a request, and in every case I am recognizable in my public photos. I have not received any objections from other members nor have I harassed anyone, though I have been harassed.. It is so easy to block members myself and leave them to their devices. In fact, I would have preferred to merely block them and not have to "tattle" in order to do the block. Never have I been given a reason for being blocked or questioned about my photos or given an opportunity to respond. You make it very difficult to do so because you have no good on line contact point. I paid a fee once and was blocked before the expiration. I thought to pay for lifetime membership but decided against it because of my negative experiences before. I believe that I should be reinstated, though I find it unlikely that your shoddy business practices will allow it. I will advise every one of my contacts with whom I have alternate methods of my experience and ask them to pass on information to their friends to seek alternatives to Badoo.com
Since you allow no space for return information herewith is mine:

My account I in the user name of Frede 74 yeas in Porto Alegre, Brazil
[protected]@hotmail.com.

I don't expect to hear from you but were I a paying member, you would most definitely be hearing from my solicitor for explanation of your very arbitrary business practices.

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About Badoo

Screenshot Badoo
Badoo is an online dating platform designed to help people make connections, whether they are looking for a partner, a friend, or just someone to chat with. It operates on a freemium model, where users can sign up and use the service for free, with the option to pay for premium features.

The platform offers a variety of ways to interact with others, including messaging, video chat, and a feature called "Encounters," which allows users to swipe through profiles and express interest in other members. Badoo also incorporates a user verification process to help ensure that profiles are genuine.

One of the key services provided by Badoo is the ability to search for people based on location, interests, age, and other criteria, which can be adjusted to refine the search results. The platform is accessible through both its website and mobile applications, catering to a wide range of users across different devices.

Badoo's user interface is designed to be intuitive and user-friendly, aiming to provide a seamless experience for those looking to connect with new people. The platform also includes privacy controls and safety features to help users manage their online interactions and presence.

While Badoo offers a platform for social discovery and dating, it is up to the individual users to make meaningful connections and use the service responsibly. The company emphasizes the importance of respect and appropriate behavior within the community.
How to file a complaint about Badoo?

Here is a comprehensive guide on how to file a complaint or review about Badoo on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Badoo in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Badoo. Mention key areas of concern, transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint or review about Badoo on ComplaintsBoard.com.

Overview of Badoo complaint handling

Badoo reviews first appeared on Complaints Board on Jun 2, 2010. The latest review Mixed Experiences with Badoo: Proceed with Caution was posted on Mar 6, 2024. The latest complaint Mixed Experiences with Badoo: Proceed with Caution was resolved on Mar 06, 2024. Badoo has an average consumer rating of 4 stars from 1170 reviews. Badoo has resolved 375 complaints.
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