Badoo
Reviews and Complaints

I cancelled this Subscription on May 21, 2021. and you are STILL taking money out of my account. I went into settings on my iPhone clicked on subscriptions and cancelled it. It says, "Canceled." I was very unhappy with the results and only wanted to subscribe for a month! I am putting a stop on my account. I expect you to return the $13.99 you extracted from my account from this month. Since I was under the impression it was canceled, I never went back on the site. Please respond.

Hi my account got blocked i want to get it back i have been a loyal customer for badoo. I had premium membership and even have lot of credits. You can check my credit history in badoo i have been adding a lot of credits into to my account. I want my account back I'm premium customer for last 4 years will great credit history. If at all anything happened on my behalf i apologise.

Badoo is charging my bank account $2.99 almost every day. I did not authorize these charges on my account. I want these charges to stop immediately. Kevin Jaumot [protected]

This idiots charge lifetime vip and block your account for several reasons, a real abuse... don't you believe them...no evidence nothing just because I use VPN...a real money trap

I have recieved multiple charges for and I tried to cancel/delete my account but I am still getting charged. If yall could stop these charges that would be awesome. I can supply more charges if yall want it. This is really annoying me and I want them canceled. If you guys can get on this asap that would be great.

Badoo doesn't respect privacy

my account was blocked without a reason, the reason was just that i bought subscription and after Badoo got me Ban coz they earned from me already then they kicked me...

now trying delete my photos and personal data from their servers, but they don't respect GDPR and don't want allow me delete my personal data...

what i should do? anyway i did not violate anything, i'm sure on 100%...

I see on my bank statement I have a $9.99 charge to Badoo 50 California St 1 San Francisco. I did not agree to any charges. This is a free dating site with optional charges for extra features. I never agreed to any charges.

i have been being charged $9.99 several times a month for the last 3 to 4 months. problem is ive never heard of this app before i traced the deductions and i absolutely didnt authorize any auto payments. i had to start a new profile to try to stop the payments because i hadnt had one before so how are they charging me

also its impossible to stop the subscription i never bought, and you cant take your profile down and remove it from the site

I was charged $29.99 on May 18 2021. I never signed up for this service. I would appreciate some help with this situation. I never ever heard of Badoo.com until I saw this charge. I can't tell how it was paid just that it was.

Just found out I had been charged 3.49 daily for the last month from this app. Only thing is : I've never heard of Badoo. The card that had been charged had only been used on Amazon so I was shocked at how much money had been taken from me, but it looks like I'm not the only one. I'm currently working with my bank however I will be calling the company shortly after to figure out why this happened

I had toothache all this weekend and switch my phone on this morning to say my account has been blocked. I had my current account for a few years with no problems. I had a few active chats going on as well and in not a single one of those was i rude, offensive or threatening. I never send inappropriate pictures. If somebody has made a false allegation it shouldn't punishment. Moderators should ask for screenshot or evidence as proof. My email account is [protected]@outlook.com. Please reconsider this decision. I am innocent.

I was banned on 5/5/2021 for being or inappropriate which I never was. I ask if they could explain what they meant and be more specific with the violation and they said they could not and I was banned and I would not be eligible for any refunds. Badoo is ridiculous. They are a scam application built to take people's money and should be shut down immediately. They actually took away features that were free such as the ablilty to see if someone read your messages and turned that into a pay feature. EVERYTHING in the APP is a SCAM AIMED TO TAKE YOUR MONEY!

Why has my account been blocked? Some girl posted a picture with her tits out "you could see her nipples" in almost every picture she had she was bending over with her [censored] out. So I says to her you look like you want to [censored]. How is that offensive? She shouldn't be posting pictures of her tits out and bent over with her [censored] out if she doesn't expect guys to reply. This makes no sense to me I had multiple chats going and my account is over 2 years old. The reason why Badoo is saying my account is being blocked is I was being "rude or threatening". I was not being threatening and how are you Badoo going to determine what is rude? This is [censored] more feminist propergana coming from Badoo

It is inconsidering to allow users to block and report the user without using any vulgar or offensive and block my account due to that with a proper procedure to follow. I want to a lay complaint to Badoo abusive authorities and not appealing to both parties. If a person doesn't want to chat to me and they can just ignore me and move on than report false information

I do not know what Badoo is. I looked it up and it is a dating site. I do not subscribe to dating sites. I was charged on April 26 2021 in the amount of 79.99. I would like a refund please. Thank you.

I have received a debit of $24.99 from CA SAN FRANCISCO, BADOO 50 CALIFORNIA ST 1 from my account

I have absolutely no idea what or who this is and have never contacted this company, downloaded this app or subscribed to anything on it. I believe it to be fraudulent charges. Please advise with any information you have regarding this or where this may be traced to to find source so this issue can be immediately rectified.

Woke up and my account was blocked for advertising. I did not advertise anything.. I wanted to upgrade to a premium and now I can't access my account. Can I get assistance

I joined Badoo at 11.23 pm (East African Time) on the 11th of April 2021. Browsed a bit last night and decided to have my picture verified in the morning.

In the morning (12th April) it took me a few attempts but was able to finally have my profile picture verified. Thereafter, I found the site with a certain kind of quality of people unlike other online dating sites, so I decided to pay for the services since there is a limitation to a few number of likes and messages I could send, so I paid for a 6 months subscription along with an additional profile boost.

Twenty minutes later I was BLOCKED, the reason why I don't know. I wrote to the customer support asking for help, and they say that I supposedly violated some rule of their services from the PAST which I am not aware off.

Note, the customer service as used the term "PAST" which means that overnight while I was asleep, I supposedly violated their terms and conditions. Subsequently, I asked for a refund since it had now been an hour since I paid for the services, and then I get a response that I cannot be paid back.

Most importantly I hadn't even used their services nor was I contacted by any members of their dating site.

What kind of service standards is this? These people take the money and then decide their services have been violated and the customer service doesn't even have the decency to inform or warn a member in advance.

On the contrary, why would someone pay for a service that has intentions to deceive or violate the rules of their services?

I had called their board number +44 20 70* *39 not once but twice today requesting a refund or to speak to someone responsible or their customer support, however was put off by their front office. She said she would assist, earlier today, but until now I have not got a response from their support team.

Note it not the amount of money that I have lost in this transaction, but it questions the very core of this company business model

User's recommendation: Services Standards Pathetic! Be Aware you would loose money for no valid reason.

I joined Badoo at 11.23 pm (East African Time) on the 11th of April 2021. Browsed a bit last night and decided to have my picture verified in the morning. In the morning (12th April) it took me a few attempts but was able to finally have my profile picture verified. Thereafter I found the site with a certain kind of quality of people unlike other online dating sites so I decided to pay for the services since there is a limitation to a few number of likes and messages I could send, so I paid for a 6 months subscription along with an additional profile boost.

Twenty minutes later I was BLOCKED, the reason why I don't know. I wrote to the customer support asking for help and they say that I supposedly violated some rule of their services from the PAST which I am not aware off.

Note, the customer service as used the term "PAST" which means that overnight while I was asleep, I supposedly violated their terms and conditions. Subsequently I asked for a refund since it had now been an hour since I paid for the services and then I get a response that I cannot be paid back.

Most importantly I hadn't even used their services nor was I contacted by any members of their dating site. What kind of service standards is this? These people take the money and then decide their services have been violated and the customer service doesn't even have the decency to inform or warn a member in advance. On the contrary, why would someone pay for a service that has intentions to deceive or violate the rules of their services?

I had called their board number +[protected] not once but twice today requesting a refund or to speak to someone responsible or their customer support, however was put off by their front office. She said she would assist, earlier today, but until now I have not got a response from their support team.

Note it not the amount of money that I have lost in this transaction, but it questions the very core of this company's business model.

I am a member on Badoo.
I was looking at how much subscription was .
I thought I scrolled back. But my phone automatically took the top subscription £119.99!
I cannot afford to lose this money.

I tried to email them. But it comes as an incorrect address.
Also they have an incorrect email address on.my account.
As it was through.Paypal lodged a complaint about my error and how I cant even contact them to make a complaint!