Bank Albilad’s earns a 1.2-star rating from 31 reviews, showing that the majority of customers are dissatisfied with banking services.
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unclaimed money
I am sending money to maldives but the reciever didnt got the money for having wrong tracking number. It was only western union there. I go bank al bilad yesterday to check it but only the mispelled name was corrected and no wonder the tracking number. Now its almost two weeks from the time i send. Please help me what to do this. Or i need to change the tracking number because it was said in cebuana lhuiller but in maldives only western union has.
unable to transfer money
Dear Enjaz I am transferring money to India from one of your branch in Riyadh from past almost 15 months & my every month transaction I was able to do smoothly, but now from past month when I am transferring money the staff
over here says my bank account no. is not detected in their system with the Indian IFSC details, I dont know what to do, banks in India are telling everything is fine from their end & suddenly this problem started coming in one of the enjaz branch & I am not able to transfer money to Indian bank
account now.
I am not transfer amount to india
Dear Sir,
I was an employee in Saudi Electronic University in Dammam, Branch. I resigned there and I have just received the amount of gratuity.
When I am trying to transfer the amount to my account in India its sying "Customer Freezed"
Please help me as I need to transfer urgently.
My account details:
Account No. [protected]
Name: MUSTAFA RAZA RABBARI
money not yet transferred
Hello this Chand pasha from madina.i have been to enjaz bank on 11/9/2017 transfer my amount 800 riyal to Indian bank which is state bank of hydrabaad .till now I didn't get any updates on transfer.whenevar I visited to the bank their behavior is not good they don't even respond me properly, every time they are saying your account is blocked but which is not true I have spoke to my indain bank they said it's running account I don't no what to do . it's been 22 days am suffering from this barnch people Al aziziya Madina branch 213
Transaction reference ft17254821081932
Please help me on this issue
Contact number [protected]
employee
I send money of 10500SR.imwas in a hurry becoz its already my flight...so i immediatley sign the paper only looking at may remittane paper.i never did take time to read each details( my fault) i know the max they said is 10000SR but since the teller (he is gay and bald man with braces and Filipino!) i did not expect that he would do thus to his kababayan! My God nakakahiya ka! ) accepted the money i assume its okay..he counted the money it says 10, 000 on the automatic machine but prior to that i saw hecountung my 5pcs 100sr..and he grabbed it immediately..i know my money is 10500 because i gave him 20pcs 500sr=10000 & 5 pcs 100sr... when i got to the airport i noticed it say 10000 only ..i know from my heart and mind i give him 10500 because i have only 11000sr in my wallet and 500is missing...such a dishonest guy! I know i cannot rrfund the miney since ut was already sign.but this is a reminder to all kbabayand! Be very vicious! He is in ladies section.HE is bald, i think he is gay and he has braces! Nakakahiya ka! Sarili mo kababayan sana nman kung ndi pede binalik mo.ndi na ipamukha mo na 10000sr lang..but then again bka malaki pangangailangan mo.tulong ko nalang sayo.c God na bhala sayo pro sana wag mogawin nyan sa iba kc oinaghitapan din ang pera na yan.i will never firget your face.! Totoo pla tlaga khit kapwa pinoy pag pera na magkalimutan na...kaya we talaga we eto ang resulta na cnasabing "we cannoy blame people to lose their trust to humanity
Assalam o alaikum,
To whomsoever it may concern,
Respected manager, I feel great pain in complaining about your employee at Bank al Bilad Jubail branch,
I had been today by around 10:30 to the bank, the costumer care personel (may be Sultan, I am not sure), he told me wait for 2 hours, as he said it’s his break time, so I left the bank and returned after 12 pm. He again asked me to get a new token and I complied with it. When my turn came he ignored me, showed no professional at all, no respect towards a MUSLIM women and went to a person whose turn was supposed to be after mine, on purpose, he kept ignoring me, he made me sit like a fool . This was my horrendous experience. Your employee doesn’t have a human heart, no respect for a lady, over all, No Professional!Please ask him what was his problem with an unknown woman?
Is this the way you insult your customer?
I have open an account but my account was blocked immediately due to many attempts.
Please open my account.
Thanks&Regards,
Eqbal
Please reactivate my account.
Thanks
I was 29/11/2018 send the money from enjaz by online net banking but still con't Credited.
please help me Because medical expanse.
I send money in my relatives in the Philippines I write the amount of money and complete name of the receiver in small pieces of paper then the teller type only the name of the receiver that's why my friend did not get the money.
Not received money in Pakistan
Sir, I have transferred money in india throgh enjaz bank noori mall branch 4000 SR from enjaz bank on date 15/08/2018 but still not transferred.
I m very worry about this.please help me sir
My account details
Bank: State Bank of India
Account No : [protected]
Ifsc : SBIN003588
Amount : 4000 SR
Tarique Anwar
[protected]
Complaint to receive money from enjaz to account in indonesia
I have a problem with receive a money from enjaz to my account bank bri from indonesia
My family send a money from 26 apr until now i dont receive any money in my account please help need sugesstion
If my sender do wrong submit please contact me via email in [protected]@gmail.com
I submit to evidence transactions from enjaz
Assalammu alaikum wa rahmutallahi wa barakatuho..
I want to complain that my Employer was sending a money to INDONESIA 🇮🇩 on APRIL 01-2022 …He was mistaken for fill up the form instead (NO LAST NAME ) he typed it on was DOUBLE NAME of RECEIVER , it is NURHASANAH 🥺🥺🥺..
What should we do ?🥺🥺😭😭
MY EMPLOYER NAME WAS ATIF ABDULRAHMAN BIN ABBAS…
Please kindly response my complaining b’coz we need the amounts of the money my brother was in ICU till now sir.🙏🙏🙏😭😭😭
Saya juga mengaalami hal yg srupa bagaimana cara pengambilannya..
Hub bantu saya ainurrokhim421@gmail.com
Good day sir I have problem... I send money to India here they charge me 16 riyal of fee... I transfer money to bank account direct... Then why they again charge me in India.. Like 73 Indian rupees.. Please help me. imraan786patel@gmail.com
Enjaz, please help me, I send the money last 26 of January 2017, but then until now my family in Philippines didn't get the money! I send through a bank account, but then I put the wrong bank account name but the bank account number was correct how should I know if the money that I send is not send or it will be return to me? Please give some effort about this situation because we trusted your remittance.
Not transfer the remittance
Respected sir
I went to Enjaz(Bank Albilad) to transfer the remittance amount of 10000 SAR on [protected] but after three days the amount is not transferred into my country India(State bank of India) . When i went to Enjaz the branch manager had not responded me well and behaves rudely . After a couple of tries he responded and ask the details again, i had given the details again in a form written and replies that i will be transferred in 3 days . then again after unsuccessful transaction i reached the Enjaz centre again then he said that your details are wrong but i said that i usually transfer the money by the same details through another banks. so i ask him to return the amount he said me to come after 2 days when again i visited after 2 days (i.e on [protected])he ask me to be in line as a fresher remitter and when my turn comes he has given me 9777 SAR instead of 10000SAR when i ask what the reason he said that i dont know the system gives this money. so i kindly request you to do the needful for me.
Assalamo Alaykom, Good day sir, I send money last September 01, 2018 to the Philippines with the amount of
SAR 500.00 including charge with Ref. # : FT18244376881456. The problem is the receiver did not receive the money because he flight already in Singapore that day when i send the money. So i go to Enjaz Al Waha Branch 242 in jeddah that is the branch the i send the money so that i can cancel my transaction. Sir, my question is how long can i get the refund of my money because i waited already 18 days.
Hoping for your kind consideration,
Thank you!
Good day. I have sent money amounting 1019 SAR (including service charge) last august 13, 2018 at Enjazz ghornata branch. In line with this, my benificiary messaged me that she haven’t yet receive my remittance as she check it just today August 16, 2018. I humble ask your good office to whag steps should i make or could you make track of my recent transaction. I am looking forward to your feedback. Thank you
I have sent money on [protected] but money are not reach in bank as of today kindly please check and advice me below is the this tracking number
33TF123635185 with Enjaz
Dear Enjaj Team,
Someone can respond to my quire am your customer and my CIF No: [protected] and please make a note that on 06/06/2018 am transferred sum of amount SAR. 4559.20 towards India which was my personal account at that time am given Bank Account one digit less due to that my amount got block.
So, am consult Enjaj team to rectify the issue but they says it's going to revert back but still not yet revert back money am waiting since 15 days. can please someone resolve the issues on top priority amount required on urgent basis to my family members.
for your reference am attached Transfer slip...
Thanks for your kind support it's got refund the same...
Good day.
Sir, please tract the money PhP8, 200 I sent at Enjaz Baish branch), KSA last March 23, 2017. Transaction Reference No.is FT17082784155233. My Customer No.is [protected].
Dear Sir,
May you please send us an ammendment letter so that we can get the money here in the Philippines. I'm Rommel Capistrano, I had a transaction in your bank last June 01, 2016 with transaction ref.# FT16153440000365 in the sum of USD2661.35 to my beneficiary named Rosela Agagad thru her BPI card, unfortunately i gave you her card # not the account# of the card. In line with this, I would like to ask from your good office to please send an amendment letter in her bank which is the BPI( BANK OF THE PHILIPPINE ISLAND) here in the Philippines to change the card # [protected] which i gave you to her account# [protected] because the money is not yet credited on her account. I can't get the money yet because the bank said it is still floating because of the card # that I gave to you instead of the account # of her BPI card. I am hoping that you will help me in this matter because I am now here in the Philippines that is why I cannot go to your bank to fix this. I am hoping for your urgent reply on this. Thank you.
I'm Rommel Capistrano, I had a transaction in your bank last June 01, 2016 with transaction ref.# FT16153440000365 in the sum of USD2661.35 to my beneficiary named Rosela Agagad thru her BPI card, unfortunately i gave you her card # not the account# of the card. In line with this, I would like to ask from your good office to please send an amendment letter in her bank which is the BPI( BANK OF THE PHILIPPINE ISLAND) here in the Philippines to change the card # [protected] which i gave you to her account# [protected] because the money is not yet credited on her account. I can't get the money yet because the bank said it is still floating because of the card # that I gave to you instead of the account # of her BPI card. I am hoping that you will help me in this matter because I am now here in the Philippines that is why I cannot go to your bank to fix this. I am hoping for your urgent reply on this. Thank you.
Respected sir
I went to Enjaz(Bank Albilad Jeddah) to transfer the remittance amount of 2500 SAR on 04-04-2016 (CIF No. [protected]) but after three days the amount is not transferred into my country India(jammu and kashmir bank) . When i went to Enjaz the branch manager had not responded me well . After a couple of tries he responded and ask the remitter's copy again, i gave them photocopy of remitter's copy and replies that i will be transferred in 3 days . then again after unsuccessful transaction i reached the Enjaz centre again then he said that your details are wrong. so i ask him to return the amount he said me to come after 4 days. when again i visited after 4 days, he again said come after 4 days, again i visited after 4days, the bank manager said me it takes time and come after 5 days, again i visited after 5 days, the operation manager said me our system is not showing your transaction. Come after few day, now it has been going 2 months and 8 days still now he said same thing everyday .i don't know what he is doing, really i am disappointed to your bank. And please find the remitter's copy in attachment. kindly look into the matter and solve the problem at the earliest.
Respected sir
I went to Enjaz(Bank Albilad Jeddah) to transfer the remittance amount of 2500 SAR on 04-04-2014 (CIF No. [protected]) but after three days the amount is not transferred into my country India(jammu and kashmir bank) . When i went to Enjaz the branch manager had not responded me well . After a couple of tries he responded and ask the remitter's copy again, i gave them photocopy of remitter's copy and replies that i will be transferred in 3 days . then again after unsuccessful transaction i reached the Enjaz centre again then he said that your details are wrong. so i ask him to return the amount he said me to come after 4 days. when again i visited after 4 days, he again said come after 4 days, again i visited after 4days, the bank manager said me it takes time and come after 5 days, again i visited after 5 days, the operation manager said me our system is not showing your transaction. Come after few day, now it has been going 2 months and 8 days still now he said same thing everyday .i don't know what he is doing, really i am disappointed to your bank. And please find the remitter's copy in attachment. kindly look into the matter and solve the problem at the earliest.
Please allow my sender to have a ammendment on his transaction, allow him to change the account number he gave first because its not my account number its my card number. Please help him so that I can receive the money he send to me.
I live here in the Philippines. My name is Lorrain Gardose.
I hope for your immediate action for this. THANK YOU.
MISBEHAVIOR FROM BRANCH MANAGER
I transfer 50, 000PKR through ENJAZ Ummul Hamam Branch in Sep. 2013 and I was given a FT number which was declined by the services bank in Pakistan. Meanwhile I went to USA for 3 months and when I got back in November, I contacted ENJAZ bank about the money and from that time I am back n forth to ENJAZ Bank (Ummul Hamam Branch) requesting to refund my money with no success.
Staff is very unprofessional, Today I try to talk to Branch Manager and I was surprised to see that He can't speak one word of English so I had to talk to him in Arabic (my Arabic is weak) BUT this guy was very rude and misbehaved with me. I don't understand what did I asked him wrong ? I was asking for my money which I transferred through ENJAZ (Bank Albilad) and He asked me to leave the Branch very rudely as if I was not at Bank Albilad Branch but at his personal home !
I strongly recommend NOT TO SEND MONEY THROUGH ENJAZ because in such cases you will have to forget your money.
I transfer 50, 000PKR through ENJAZ Ummul Hamam Branch in Sep. 2013 and I was given a FT number which was declined by the services bank in Pakistan. Meanwhile I went to USA for 3 months and when I got back in November, I contacted ENJAZ bank about the money and from that time I am back n forth to ENJAZ Bank (Ummul Hamam Branch) requesting to refund my money with no success.
Staff is very unprofessional, Today I try to talk to Branch Manager and I was surprised to see that He can't speak one word of English so I had to talk to him in Arabic (my Arabic is weak) BUT this guy was very rude and misbehaved with me. I don't understand what did I asked him wrong ? I was asking for my money which I transferred through ENJAZ (Bank Albilad) and He asked me to leave the Branch very rudely as if I was not at Bank Albilad Branch but at his personal home !
I strongly recommend NOT TO SEND MONEY THROUGH ENJAZ because in such cases you will have to forget your money.
Service deferred unnecessarily
Today my wife visited the Ladies Branch of the bank in the city Buraidah, Al-Qassim, Kingdom of Saudi Arabia at 15:25. The service required was "update personal information after renewal of residence permit". She was denied the service saying that it is too late, come tomorrow. As per our information, the bank timings are 9:00 to 17:00 hrs. The counters were supposed to be closed temporarily for the Asar prayer at 15:32.
I want investigation of the banking staff as to how they refused the service.
The complaint has been investigated and resolved to the customer’s satisfaction.
debitted money
dear Albilad bank,
my atm card is pulled inside the atm machine at alrajhi bank here in hail saudi arabia on tuesday september 11, 2012 between 12:30pm 0 3:30pm (al rajhi bank, jamain street) i made a withdrawal of 2050 sr but did not get the money and the receipt, because i did not get my atm on time so it pulled it inside the atm machine..i ask the alrajhi bank about this and after a few minutes they give me my card back and told me to talk to my bank about these..(Albilad bank) albilad give me a number of albilad bank main in riyadh to fix the problem because my account debitted the 2050 sr.i called them on wednesday 12, 2012 and ask me to replace the card..i go to albilad bank on saturday 15, 2012 but all albilad bank is currently offline then..so i came back on sunday 16, 2012 call there the albilad bank in riyadh and tell them what happen and they say to replace the card and wait for 5-15 days to reclaim the 2050 sr and also give me these numbers (maybe its a reference number for my complains just in case i need to follow up)but they said i have no need to follow up on these.([protected]) they are the one who will make the request to al rajhi bank to creditted back the 2050 sr to my account..also that day i got my replacement new atm card...check my balance on september 18m 2012 and my balance is still 12sr..
pls help me on this,
raul otilano de guzman
[protected]@yahoo.com
external transfer not received
I made an over the counter transfer debit from my account in Al Bilad Bank to my Bank in Philippines but for more than 8 days nothing has happened, in contradict to their commitment to have it remitted in 1 day. I have made several follow-up to the branch but of no result, I asked them to cancel the transfer but I could not get the assurance if I can get back the amount they have debited. I will file a legal action, if they cannot resolve this issue in a very agreeable time. I don't know how protected we are as customer in any bank failure, mistake and incompetent bank personnel.
The complaint has been investigated and resolved to the customer’s satisfaction.
My why blocked 😭
Id lost my ratif atm and my company told me that it will take 3 months to replace my atm is true sir?i lost it in batha maybe i drop it inside taxi..if it will trully take 3 months how would my family eat then,
With refer to the subject matter i send the remittance on 25 Dec 2019 on Account PK19ABPA0020019429840040 Against the FT19359374167099 but still it not received at dest. kindy do favor to solve . waiting for your quick responses. my Sudia (Riyadh Contact no is +[protected]. your favor in this regard will be appropriated
Im not able to add Enjaz Beneficiary for State Bank of India account. Kindly confirm what is the issue.
my atm card got retrived in alraji atm machine opposite to OLD ALRAJI hospital ON TODAY 04/1/2020
iban no:SA5015000900654379230003
THIS IS MY SALERY ACCOUNT
CARD NO NOT KNOWN
Hi,
How are you sir
Sir my net banking block due to multiple wrong put code password please unblock my net banking id
Iqama no [protected]
Phone [protected]
my card got retrained in atm machine of alrajibank just opposite of old alrashid hospital.it is my salary account.
iban no:SA50150009006543792300003
Dear sir, my account number wrong so please stop transaction my TFPIN: 33TF002294207.original Account number is [protected] please update these account thanking you
Ali Express contact no (oo933o)(36S)(76S)
All that was just want you know how much much much for the way way you you12/ 9330/ 365/ 765 good night with the same here in my phone phone KO very much much to
Respected Sir,
I went to Enjaz (Bank Albilad) to transfer the remittance amount of 2003.20 SAR on 16-11-2019 but after seven days the amount is not transferred into bank account in my country India (Mumbai). so i kindly request you to do the needful for me.
Ali Mashad Raza Sayed
CIF No. [protected]
email: saliraza4u@gmail.com
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Bank Albilad Contacts
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Bank Albilad phone numbers+966 114 798 888+966 114 798 888Click up if you have successfully reached Bank Albilad by calling +966 114 798 888 phone number 35 35 users reported that they have successfully reached Bank Albilad by calling +966 114 798 888 phone number Click down if you have unsuccessfully reached Bank Albilad by calling +966 114 798 888 phone number 22 22 users reported that they have UNsuccessfully reached Bank Albilad by calling +966 114 798 888 phone number23%Confidence scoreHead Office+966 920 001 002+966 920 001 002Click up if you have successfully reached Bank Albilad by calling +966 920 001 002 phone number 12 12 users reported that they have successfully reached Bank Albilad by calling +966 920 001 002 phone number Click down if you have unsuccessfully reached Bank Albilad by calling +966 920 001 002 phone number 14 14 users reported that they have UNsuccessfully reached Bank Albilad by calling +966 920 001 002 phone number34%Confidence scorePhone Banking+966 114 798 766+966 114 798 766Click up if you have successfully reached Bank Albilad by calling +966 114 798 766 phone number 8 8 users reported that they have successfully reached Bank Albilad by calling +966 114 798 766 phone number Click down if you have unsuccessfully reached Bank Albilad by calling +966 114 798 766 phone number 10 10 users reported that they have UNsuccessfully reached Bank Albilad by calling +966 114 798 766 phone numberBusiness Call Center
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Bank Albilad emailswebmaster@bankalbilad.com100%Confidence score: 100%Supportcustomercare@bankalbilad.com94%Confidence score: 94%supportir@bankalbilad.com88%Confidence score: 88%shareholders@bankalbilad.com84%Confidence score: 84%awareness@bankalbilad.com78%Confidence score: 78%
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Bank Albilad addressAl Malaz, Salah Ad Din Ayyubi Rd P.O. Box 140, Riyadh, 11411, Saudi Arabia
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Why my send money cannot get there in manila phil.1 week a big mistake..i change name already and my account numer he told me ..yesterday no problem tomrrow they get the money in phil.please chek my name..
Hello po. Ask ko lang po if nakuha na po n’ung receiver niyo po yung pera? Ilang days din po bago nakuha, if ever. Salamat po