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Basista Furniture Customer Service Phone, Email, Contacts

Basista Furniture
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5.0 1 Complaint
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Basista Furniture Complaints 1

ComplaintsBoard
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5:56 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Basista Furniture Bad Customer Service

We bought Flex Steel Sofa Bed over 1 year ago. Since then the frame broke. They came out and fixed it. Then the cusions went flat, then the cloth tore at the seem. Basista came out a few more times. I complained to them and asked for a refund or A refund towards another type of Sofa. They would not help agree. They did say they put better Foam in the cusions and it cost them $120. That was 2 months ago. Now they are flat again, and the seams tore again. I am afraid to complain any more. I will not go back. We paid over $800 for this sofa and now taking the loss.

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Overview of Basista Furniture complaint handling

Basista Furniture reviews first appeared on Complaints Board on Aug 29, 2011. The latest review Bad Customer Service was posted on Aug 29, 2011. The latest complaint Bad Customer Service was resolved on Aug 29, 2011. Basista Furniture has an average consumer rating of 5 stars from 1 reviews. Basista Furniture has resolved 1 complaints.
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  1. Basista Furniture Contacts

  2. Basista Furniture phone numbers
    (216) 398-5900
    (216) 398-5900
    Click up if you have successfully reached Basista Furniture by calling (216) 398-5900 phone number 0 0 users reported that they have successfully reached Basista Furniture by calling (216) 398-5900 phone number Click down if you have unsuccessfully reached Basista Furniture by calling (216) 398-5900 phone number 0 0 users reported that they have UNsuccessfully reached Basista Furniture by calling (216) 398-5900 phone number
    (216) 398-5280
    (216) 398-5280
    Click up if you have successfully reached Basista Furniture by calling (216) 398-5280 phone number 0 0 users reported that they have successfully reached Basista Furniture by calling (216) 398-5280 phone number Click down if you have unsuccessfully reached Basista Furniture by calling (216) 398-5280 phone number 0 0 users reported that they have UNsuccessfully reached Basista Furniture by calling (216) 398-5280 phone number
  3. Basista Furniture address
    5295 State Rd Cleveland, OH, Cleveland, Ohio, 44134, United States
  4. Basista Furniture social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  6. View all Basista Furniture contacts

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