Be2
Reviews and Complaints

I have had money taken from my account without my authority put the money back into my account as u had no right to take it this is nothing but a scam and u people are rawting innocent people so put the money back u took. I will be canceling my card so you cannot take money without my authority then I will be filing a complaint with the fraud squad this is wrong.

On 31 July, 2020, the amount of $239.40 was removed from my bank credit card account witbout my knowledge or permission.

I did NOT agree to this expense!
I do NOT agree to this charge, and do NOT want this company in my life in any way shape or form!

I demand that my money be returned immediately!
I have contacted my bank to investigate this transaction and attempt retrieval of my money.

I have tried to cancel my premium membership about 6 times over the last 4 months. The last time I asked them to deleted it via an email on 29 April 2020. They just replied with an email saying I had to cancel by fax even though I had sent an email directing them to cancel it.

In the end I had my credit card cancelled because of another issue. My subscription was due to renew automatically on 13 July 2020 but my card was cancelled before then. I now am receiving all sorts of debt collection emails from a 'Martin Bell' warning me of further action if I don't pay $378.40 NZD. I don't even want this service and asked for it to be deleted!

Tried to contact them and they never come back to me..now they charged me again, and I dont even have money to pay my rent bills next week..
I need to solve it urgently, as I am a single mum, and will not be able to provide food for him very soon...please..someone help me..my email addres is tatinha.[protected]@gmail.com...my cellphone number is [protected]

My credicard was debited by R955.00 by BE2 Luxembourgh LU company. I never signed up for this service or site, never heard of them in fact. I need this money back in my account immediately or have no other choice than to get the police involved. I have already notified my bank, I am in arrears now, because of this fraudulent transaction.

Contact me by email or cellphone:
[protected]@gmail.com or
+[protected].
VERY URGENT!

Dzień dobry
w dniu 05 03 2020 r. bez mojej wiedzy pobrano mi z konta 239, 70 zl .
po wpłacie jednorazowej już nie pamiętam kwoty ale chyba 20 zł bez mojej wiedzy i zgody wykupiono mi konto premium i zabrano z konta 239., 70 zł .
Piszę dopiero teraz bo przypadkiem znalazłam adres o mozliwości składania reklamacji, więc proszę o zwrot pieniędzy lub będę musiała zgłosić kradzierz na policję i do prokuratury .Pozdrawiam

Dear sir/ madam,

The payment to be2 has been stopped by my local bank (I paid via credit card) as it is suspected case that be2 should not charge me for the unused period of service. From the bank letter, I note that my bank - hang seng bank has put my transaction into investigation and so will also contact be2's merchant bank. The case happened in jul 2019. By the way, it is so difficult to cut the account, fax nos is not workable; I send by mail but not received notice (I have paid for that service), finally I said I will complain to the authority, only then I receive feedback by email my account can be cancelled.

In march 2020, I received third party credit company called :total credit management services hong kong limited; and said I owe be2 's money but I have explained the case has been handed to the bank. At the same time ; total credit has emailed me. I then have sent email to be2 - martin to talk about the case and show him the bank email that the case is under investigation. And I have made the intention that though the payment is settled, it should be via bank and after investigation. Be2 martin emailed me back and he won't take case anymore and has passed my personal information to a credit company even after I shown the bank email.
One day later on 27 march, I received letter by my flat address that it is from total credit management services hong kong limited. That mean be2 has sent this third party of my : phone nos, full name and address.
Though I have shown be2 that it is between banks and be2 transaction, he passed my personal information to third party.

I have got all information of emails and the bank email I have sent to martin (be2)

According to website, below is their registration of company address:
Be2 s.à. R.L.
13 rue du commerce
L-1351 luxembourg
Fax only: +886 [protected]
Email:
[protected]@be2. Hk
Contact: martin bell

Regards
Olive

This is to bring to BE2 organisation's attention that when I was agreeing to a premium membership payment, the payment option provided was 3, 6, 12 months, monthly payment option which amounted to $16 per month. However, without my knowledge, the payment went through and I was charged NZD 299.76 which is a pure rip-off. This is a serious crime to keep the customer oblivion of the actual amount deducted and amount to fraud and theft.

I have sent an email from the very same day of occurrence 27/2/20 to be2 customer support. If I don't receive a response on refund within 72 hours time, this will be brought up in social media and facebook page on be2 website scam. I have also informed my bank of this scam

In Australia, trying to sign up on tinder, somewhere along the way this be2 pirates their way on asking questions relevant to dating then it asks how long I wish to join for, I put one month $9 and it has changed me $359. I can't afford this. And the profile it set up is all wrong.
It thinks I'm a woman seeking men. I am a man seeking woman, and it won't upload photos. Now I get emails say Scott wants to meet me.
I set up another account with the user name scamsite, And have been getting emails saying "hey Scamsite,, Helen wants to meet you.
What a joke. I want my money back ASAP I have mouths to feed

b2 sent me an email after I contacted my credit card company querying 160 out of my account. The credit card company refunded the payment as I would never have agreed to paying that kind of money for a dating site.
Yesterday I received an email from b2 saying they are going to send debt collectors round if I don't pay the money.
I can't even see how much they are demanding.
I am really distressed, as I didn't subscribe to them.

I've had $299.40 taken put of my bank account without my consent, I don't even have the app on my phone, and not happy or confused how u got my bank details
I would like my money back please asap
Kerry Thomas from Bunbury Wa
You can check I haven had any activity on your site for well over 4 months and then I was signing up for FREE. And even then I didn't look at anything

I registered for the free service however, within 14 days, on 27 January 2019 I sent an email requesting cancellation of my membership. Be2 replied alleging that they did not recognise my email address, which is not possible, as it is the only email address I have. Be2 does not provide a phone number to make contact and discuss the issue.
On 25 January 2020 Be2 charged me membership fees for another full year, despite advising that they do not recognise my email address.
At this point I have no ability to log on to the site (as it does not recognise my email address) and therefore no ability to cancel the service that I have just been charged for.

Date of incident: 16/07/19
Place Hungary
Company: Academic Singles(Be2)

After I have subscribed for 1 month to a premium membership, (as usual it wasn't obvious, because of lack of visibility of the terms) at that time according to Be2 customer service claims (besides the barely visible, therefore intentionally misleading, ) the indicated terms I got theoretically a welcome email relating to my purchase, that I couldn't find, that according to customer service contains and warn to possible extension and charge after 1 month. Considering this I found their claims unacceptable. Moreover, they claim they had tried to reach, which I havent found evidence neither in my email archives, so they handed over my personal data without my concern (that violates the 17th art of GDPR) to third party in this case CCICM(a debt collector) who has started recently spaming me about this. If it continues I have to turn to legal path and ask for local authorites such consumer advice to stop harassing me.

Date of the incident: 16/07/19

When I registered to premium membership, I have picked the 1month option, when I added my debit card details, it was not mentioned in a visible manner on fill up form, that they will extend my membership without my concern. After a month I have deactivated my online account a couple of days earlier before my membership ended, however, due to the service policy they didn't allow me to cancel my account. So I wrote to customer service to ask how can I cancel myself before my premium membership will be extended. They eventually have replied and state that they need a written application with my signature and have to be send through email. I can not confirm I have done, because I dont remember now that I have sent it. A week later they had charged me without my concern. After that I have asked my bank to cancel that transaction and ban their claims. After 6 months they have approached me through CCI debt collector, by claiming that I owe to them (Be2).

[protected]@hotmail.com to cancel my subscription in the be2 dating service i downloaded their termination form and filled it out and tried to fax it to the number they gave +61280887326. the post office said the prefix 61 was australia not luxemburg. they had several different attempts to no avail. so i sent it registered post on 01/01/2020 and have not heard back. i have to give two weeks notice to terminate my membership otherwise they renew it automatically[$200approx] for another six months at the due date. i joined the service on line and i should be able to cancel on line

I have signed up and payed for a 30-day trial Premium subscription on November 11th 2019 for 60 RON (around 12 Euros) for Academic Singles site.
Wanted to unsuscribe with 3-4 days before, by canceling and removing my profile but obviously I could not, there's no option to do that from Settings.
Sent an email to Customer Support but they stated it can't be done anymore and that I should have sent a fax (?) 7 days before to a some number from a foreign country to unsuscribe!?
Dudes, who the hack uses fax nowadays? And how it's possbile to not have the option to cancel and remove everything from a user profile? This seems like a scam, you basically compel users to use your services undefinitely, without having the option to stop! I have heard and seen cases among the Academic Singles users, unable to stop you from charging their credit cards over and over for more than 1 year and 1/2, altough they've signed up for 30-days trial susbscription!
2be/Academic Singles had confirmed on December 11th or something to not get worry, that my subscription is due on January 11th 2020.
Wanted to remove/cancel my profile but according to their abusive Terms & conditions, that doesn't absolve me from my "debt" with them.
Seeing the scam and the abusive Terms & conditions, obviously I have blocked my credit card, knowing I'm gonna be charged abusively.
Today 7th of January they blocked my account, stating and threating me I have to pay them around 351 RON and if not, they will proceed and recover "my debt" with fund collectors and my their fee will be on me as well.
Hello, dudes, what debt I have to you if I paid you already for 30-days and you haven't canceled (you didn't want to) my subscription when I wanted to?
How it's possible to be such crooks and how can you fool too many people/users by obliging them to be bonded with that site like ever and charge them their credit cards?

[protected]@yahoo.com

Below I will attach the photo I tried to upload as my profile pic on your Be2 dating site.. It contains no nudity at all, no offensive hand gestures or words so wtf is the problem? Ok, Im not wearing a shirt and I'm poking my tounge out but that's hardly what most normal people would call offensive! U do realise its a dating site aye? Also attached are photos that you guys advertise the site on facebook with, which contains guys without shirts, women in bikinis with their tits boldging out and lastly a picture of a blowup doll which I find highly offensive and has absolutely nothing at all to do with a dating site... Double standards if u ask me, but hey, sex sells doesn't it besides who am I and what do I know aye? lol.. What a bloody joke! https://www.be2.co.nz/st/online-dating

I canceled the subscription to the Be2 site during the 14 days, in which the possibility of cancellation was provided, that date of 12.02.2018
My ID Contact is QX75AP49, Name Mihaela Sasu.
Although I made the cancellation, the site withdraws from me every month the amount of 300 lei. Today, 13.12.2019 I send again a cancelation of my accoun at Be2. Please cancel that subscription.
Thank you!

Am plătit pentru o luna pentru site-ul BE2, iar după, nu am mai vrut continuarea serviciului.
Am primit acum mail de la o firma de recuperare pentru continuarea presupusului contract, fără acordul meu.
Menționez care în aceasta perioada eu nu am mai accesat acest site.

Este vorba de dosarul cu numărul 9282696, notificare primita de Intrum Romania SA.

I, unfortunately I have an account on your website.

I payed the first time about 60ron for a "trial period" but never agree to pay 300ron that were withdrawn from my account today, december 1st.
I never was notified that the "trial period" is ending, and never notified that you will withdrawn an amount from my account without me knowing.

I never agreed with the second payment so as a result I want my account deleted and my money back.
I have searched on your web site to change so called "premium" package to "basic" but as a user I don't have that possibility. The price of the package is not listed anywhere, anymore.

Attached you will find my first payment and the second transaction for which I did not agree.
This is a fraudulent activity!
Article no 250 of the code of criminal procedure in romania is in the following way:
(1) carrying out a cash withdrawal, loading or unloading operation of an electronic money instrument or transfer of funds,, without the consent of the holder, an electronic payment instrument or the data identification that allows its use, is punishable by imprisonment from 2 to 7 years.
So take note to the "without the consent of the holder"! Maybe you think that the contract will be automatically renewed but I never gave you my consent for withdrawal of the money!
In case you don't respond to my request I will make an official complain to the police, european consumer center from luxembourg and romania for fraudulent activity and scam, theft and unethical practices as my lawyer advised me.
Keep in mind that I never autorized the money withdrawal from my acount!
I never received a bill or anything else. I never received any notification that my trail period is ending and my so called "contract" will be prolonged. Even after you withdrawn fraudulent the 300ron amount from my account the period of validity of the contract is not clear.
All the internet is full of complains about your fraudulent money withdrawan without autorization.