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Beach Audio
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3.0 2 Complaints
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Beach Audio Complaints 2

ComplaintsBoard
S
7:57 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I've bought an Eye-fi SD Card from them trough Walmart's Marketplace on June 16th. I was supposed to arrive on June 23rd but according to the tracking info the item still hasn't left their storage. I've sent two e-mails (on the 23rd and 25th) and got no response! It's just like they don't care for customers who ALREADY PAID for their products. After those...

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ComplaintsBoard
M
3:58 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Beach Audio Low price item but &back oredered&

This company had a IBM laptop battery advertiesed on Amazon at a low price. They took my order. I waited 14 days, did not get item. When I enquired, they said it was back ordered, said I was LATER notified -- which was not so. I canceled order.

I suspect what they do is wait until they get enough orders to get a manufacture discount not telling the customer he/she will have to wait weeks! You are better going with another firm. Surprized Amazon sponcered them.

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C. L.
US
Aug 20, 2018 4:01 am EDT

I ordered an Asus 17'3" gaming laptop. What I received was an Asus 15.6" laptop with a slower processor. They had 5 of the 17" laptops for sale on Ebay. When I got the package I called them . It sounded like they didn't even have the laptop I ordered. False advertising!

Buyer beware!

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Kris at Beach Audio
Manhattan Beach, US
Mar 15, 2010 11:08 am EDT

I'm sorry you had that experience with Beach Audio, but that is not how we do business. We would not be a Featured Merchant on Amazon if we did not have excellent ratings and great order ship rates for Amazon orders. We work hard to ensure that Amazon is up to date with available inventory, but there is a delay between the time an order is placed on Amazon and when Amazon sends Beach Audio the order. At times, this can result in a backorder. The Beach Audio website lists quantity available with a timestamp, our effort to keep customers informed of the very latest stock updates.

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Sean Bowen
Canby, US
Mar 08, 2010 6:00 pm EST

I'm a repeat customer of Beach Audio. I guess no body's perfect, but I've had nothing but good dealings with them. Once I did receive an item that was defective from them, I returned it and they quickly sent me a replacement. It is sad you had such rotten luck. I do wish you much better luck in the future!

Is Beach Audio Legit?

Beach Audio earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Beach Audio stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Beach Audio's reputation as a trustworthy leader in their field. Customers can rely on Beach Audio's services, assured they're dealing with a highly reputable and fully legitimate company.

Beachaudio.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Beachaudio.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Beachaudio.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Beachaudio.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Beach Audio.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Beach Audio. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of Beach Audio complaint handling

Beach Audio reviews first appeared on Complaints Board on Mar 8, 2010. The latest review Product never arrived. Awful customer service was posted on Jun 26, 2015. The latest complaint Low price item but &back oredered& was resolved on Mar 08, 2010. Beach Audio has an average consumer rating of 3 stars from 2 reviews. Beach Audio has resolved 1 complaints.
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  1. Beach Audio Contacts

  2. Beach Audio phone numbers
    (877) 804-0495
    (877) 804-0495
    Click up if you have successfully reached Beach Audio by calling (877) 804-0495 phone number 0 0 users reported that they have successfully reached Beach Audio by calling (877) 804-0495 phone number Click down if you have unsuccessfully reached Beach Audio by calling (877) 804-0495 phone number 1 1 users reported that they have UNsuccessfully reached Beach Audio by calling (877) 804-0495 phone number
  3. Beach Audio emails
  4. Beach Audio address
    1601 N Sepulveda Blvd # 712, Manhattan Beach, California, 90266-5111, United States
  5. Beach Audio social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Beach Audio Category
Beach Audio is ranked 119 among 432 companies in the Computer Hardware category

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