Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Insurance Services Benefitfocus
Benefitfocus
Call
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Benefitfocus
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Benefitfocus Customer Service Phone, Email, Contacts

Benefitfocus
Reviews and Complaints

www.benefitfocus.com

Learn how the rating is calculated

4.3 1 Review
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category

Benefitfocus Reviews 3

How is Benefitfocus’s rated by clients?

Benefitfocus’s earns a 4.3-star rating from 3 reviews, showing that the majority of clients are very satisfied with benefits management platform.

Filter reviews by rating
4.3
1 review
5
2 reviews
4
0 review
3
1 review
2
0 review
1
0 review
  • All
  • Reviews only
  • Complaints only
  • Resolved
  • Unresolved
  • Replied by the business
  • Unreplied
  • With attachments
Sort by:
ComplaintsBoard
E
12:00 am EDT

Benefitfocus Decent Experience with Benefitfocus

My experience with Benefitfocus was decent. The website layout is clear, but navigating can be confusing at times. I found the information on benefits helpful, but it would be better if the details were more concise. Customer support was responsive, but there were delays in getting assistance. Overall, a satisfactory platform for managing benefits.

Read full review of Benefitfocus
Hide full review
More
Send message
Copy link
Report
  1. Pros
    1. Robust Benefits Platform
    2. AI-Driven Insights
    3. Scalable Solutions
    4. Compliance Expertise
    5. Diverse Integration Options
  1. Cons
    1. Limited International Presence
    2. Intense Market Competition
    3. Complex Platform Integration
    4. Customer Service Challenges

Benefitfocus Complaints 0

Looks like Benefitfocus has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Benefitfocus, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Benefitfocus Legit?

Benefitfocus earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Benefitfocus stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Benefitfocus's reputation as a trustworthy leader in their field. Customers can rely on Benefitfocus's services, assured they're dealing with a highly reputable and fully legitimate company.

Benefitfocus has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Benefitfocus has claimed the domain name for benefitfocus.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Benefitfocus.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Benefitfocus.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Benefitfocus and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About Benefitfocus

Screenshot Benefitfocus
Benefitfocus provides a technology platform for managing employee benefits. Their services include enrollment, administration, and health plan shopping tools. They cater to employers, insurance carriers, and brokers, aiming to streamline the benefits experience.
How to file a complaint about Benefitfocus?

Here is a guide on how to file a complaint or review about Benefitfocus on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Benefitfocus in the 'Complaint Title'. Be concise but descriptive.

4. Detailing the experience:
- Provide detailed information about your experience with Benefitfocus. Include key areas of concern, any relevant transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any additional supporting documents that can substantiate your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review about Benefitfocus.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint or review about Benefitfocus on ComplaintsBoard.com.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

  1. Benefitfocus Contacts

  2. Benefitfocus phone numbers
    +1 (855) 221-6400
    +1 (855) 221-6400
    Click up if you have successfully reached Benefitfocus by calling +1 (855) 221-6400 phone number 0 0 users reported that they have successfully reached Benefitfocus by calling +1 (855) 221-6400 phone number Click down if you have unsuccessfully reached Benefitfocus by calling +1 (855) 221-6400 phone number 0 0 users reported that they have UNsuccessfully reached Benefitfocus by calling +1 (855) 221-6400 phone number
    +1 (843) 790-7460
    +1 (843) 790-7460
    Click up if you have successfully reached Benefitfocus by calling +1 (843) 790-7460 phone number 0 0 users reported that they have successfully reached Benefitfocus by calling +1 (843) 790-7460 phone number Click down if you have unsuccessfully reached Benefitfocus by calling +1 (843) 790-7460 phone number 0 0 users reported that they have UNsuccessfully reached Benefitfocus by calling +1 (843) 790-7460 phone number
    Global Technology
    +1 (312) 520-3002
    +1 (312) 520-3002
    Click up if you have successfully reached Benefitfocus by calling +1 (312) 520-3002 phone number 0 0 users reported that they have successfully reached Benefitfocus by calling +1 (312) 520-3002 phone number Click down if you have unsuccessfully reached Benefitfocus by calling +1 (312) 520-3002 phone number 0 0 users reported that they have UNsuccessfully reached Benefitfocus by calling +1 (312) 520-3002 phone number
    More phone numbers
  3. Benefitfocus emails
  4. Benefitfocus social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024
Benefitfocus Category
Benefitfocus is ranked 257 among 464 companies in the Insurance Services category
#255 Transcomp Services Transcomp Services #256 Benefit Resource Benefit Resource #257 Benefitfocus Benefitfocus #258 BenefitNews.com BenefitNews.com #259 BenefitsPRO BenefitsPRO
Benefitfocus Alternatives
Brown-O'Haver LLC | Public Adjusters 7 reviews Lancaster-Decamp Insurance Agency 10 reviews Armed Forces Benefits Network 16 reviews Cabrillo Coastal General Insurance Agency 1 review Freeman Insurance Services 10 reviews

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.