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Benefitfocus
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
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Benefitfocus
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www.benefitfocus.com

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4.3 1 Review
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Benefitfocus Reviews 3

How is Benefitfocus’s rated by clients?

Benefitfocus’s earns a 4.3-star rating from 3 reviews, showing that the majority of clients are very satisfied with benefits management platform.

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12:00 am EDT

Benefitfocus Decent Experience with Benefitfocus

My experience with Benefitfocus was decent. The website layout is clear, but navigating can be confusing at times. I found the information on benefits helpful, but it would be better if the details were more concise. Customer support was responsive, but there were delays in getting assistance. Overall, a satisfactory platform for managing benefits.

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  1. Pros
    1. Robust Benefits Platform
    2. AI-Driven Insights
    3. Scalable Solutions
    4. Compliance Expertise
    5. Diverse Integration Options
  1. Cons
    1. Limited International Presence
    2. Intense Market Competition
    3. Complex Platform Integration
    4. Customer Service Challenges

Benefitfocus Complaints 0

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Is Benefitfocus Legit?

Benefitfocus earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Benefitfocus stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Benefitfocus's reputation as a trustworthy leader in their field. Customers can rely on Benefitfocus's services, assured they're dealing with a highly reputable and fully legitimate company.

Benefitfocus has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Benefitfocus has claimed the domain name for benefitfocus.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Benefitfocus.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Benefitfocus.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Benefitfocus and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About Benefitfocus

Screenshot Benefitfocus
Benefitfocus provides a technology platform for managing employee benefits. Their services include enrollment, administration, and health plan shopping tools. They cater to employers, insurance carriers, and brokers, aiming to streamline the benefits experience.
How to file a complaint about Benefitfocus?

Here is a guide on how to file a complaint or review about Benefitfocus on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Benefitfocus in the 'Complaint Title'. Be concise but descriptive.

4. Detailing the experience:
- Provide detailed information about your experience with Benefitfocus. Include key areas of concern, any relevant transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any additional supporting documents that can substantiate your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review about Benefitfocus.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint or review about Benefitfocus on ComplaintsBoard.com.

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  1. Benefitfocus Contacts

  2. Benefitfocus phone numbers
    +1 (855) 221-6400
    +1 (855) 221-6400
    Click up if you have successfully reached Benefitfocus by calling +1 (855) 221-6400 phone number 0 0 users reported that they have successfully reached Benefitfocus by calling +1 (855) 221-6400 phone number Click down if you have unsuccessfully reached Benefitfocus by calling +1 (855) 221-6400 phone number 0 0 users reported that they have UNsuccessfully reached Benefitfocus by calling +1 (855) 221-6400 phone number
    +1 (843) 790-7460
    +1 (843) 790-7460
    Click up if you have successfully reached Benefitfocus by calling +1 (843) 790-7460 phone number 0 0 users reported that they have successfully reached Benefitfocus by calling +1 (843) 790-7460 phone number Click down if you have unsuccessfully reached Benefitfocus by calling +1 (843) 790-7460 phone number 0 0 users reported that they have UNsuccessfully reached Benefitfocus by calling +1 (843) 790-7460 phone number
    Global Technology
    +1 (312) 520-3002
    +1 (312) 520-3002
    Click up if you have successfully reached Benefitfocus by calling +1 (312) 520-3002 phone number 0 0 users reported that they have successfully reached Benefitfocus by calling +1 (312) 520-3002 phone number Click down if you have unsuccessfully reached Benefitfocus by calling +1 (312) 520-3002 phone number 0 0 users reported that they have UNsuccessfully reached Benefitfocus by calling +1 (312) 520-3002 phone number
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  3. Benefitfocus emails
  4. Benefitfocus social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 16, 2024
Benefitfocus Category
Benefitfocus is ranked 257 among 464 companies in the Insurance Services category
#255 Transcomp Services Transcomp Services #256 Benefit Resource Benefit Resource #257 Benefitfocus Benefitfocus #258 BenefitNews.com BenefitNews.com #259 BenefitsPRO BenefitsPRO
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