Benefit Resource’s earns a 4.3-star rating from 3 reviews, showing that the majority of plan participants are very satisfied with benefits management.
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Mixed Experience with Benefit Resource, Inc
My experience with Benefit Resource, Inc. has been mixed. The customer service is friendly and responsive, which I appreciate. However, the website interface could be more user-friendly and intuitive. I found it a bit challenging to navigate and locate the information I needed. The range of services offered is impressive, but clarity in explaining the benefits could be improved.
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Pros
- Diverse Benefit Options
- User-Friendly BRiWeb Portal
- Pre-Tax Savings Plans
- Robust Security Measures
- Expert Compliance Support
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Cons
- Limited Service Scope: Primarily focused on pre-tax benefit accounts.
- Regional Concentration: Stronger presence in the Northeast US.
- No In-House Investment Options: Relies on third-party providers.
- Potential for Integration Issues: With various payroll systems.
Benefit Resource Complaints 0
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Is Benefit Resource Legit?
Benefit Resource earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Benefit Resource. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Benefit Resource has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for benefitresource.com can be seen as a positive aspect for Benefit Resource as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Benefit Resource's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Benefitresource.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Benefit Resource and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About Benefit Resource
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2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Benefit Resource in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Benefit Resource.
- Mention key areas such as transactions, steps taken to resolve the issue, the company's response, personal impact, etc.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
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8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
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Ensure you follow these steps to effectively file a complaint against Benefit Resource on ComplaintsBoard.com.
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Benefit Resource Contacts
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Benefit Resource phone numbers+1 (585) 424-5200+1 (585) 424-5200Click up if you have successfully reached Benefit Resource by calling +1 (585) 424-5200 phone number 0 0 users reported that they have successfully reached Benefit Resource by calling +1 (585) 424-5200 phone number Click down if you have unsuccessfully reached Benefit Resource by calling +1 (585) 424-5200 phone number 0 0 users reported that they have UNsuccessfully reached Benefit Resource by calling +1 (585) 424-5200 phone numberDirector Of Human Resources+1 (800) 473-9595+1 (800) 473-9595Click up if you have successfully reached Benefit Resource by calling +1 (800) 473-9595 phone number 0 0 users reported that they have successfully reached Benefit Resource by calling +1 (800) 473-9595 phone number Click down if you have unsuccessfully reached Benefit Resource by calling +1 (800) 473-9595 phone number 0 0 users reported that they have UNsuccessfully reached Benefit Resource by calling +1 (800) 473-9595 phone numberEmployees+1 (866) 996-5200+1 (866) 996-5200Click up if you have successfully reached Benefit Resource by calling +1 (866) 996-5200 phone number 0 0 users reported that they have successfully reached Benefit Resource by calling +1 (866) 996-5200 phone number Click down if you have unsuccessfully reached Benefit Resource by calling +1 (866) 996-5200 phone number 0 0 users reported that they have UNsuccessfully reached Benefit Resource by calling +1 (866) 996-5200 phone numberEmployers
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Benefit Resource emailsbseefeldt@benefitresource.com98%Confidence score: 98%marketing@benefitresource.com96%Confidence score: 96%Marketingparticipantservices@benefitresource.com96%Confidence score: 96%Supportcburke@benefitresource.com95%Confidence score: 95%accounting@benefitresource.com95%Confidence score: 95%Financeinfo@benefitresource.com80%Confidence score: 80%Support
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Benefit Resource address245 Kenneth Drive, Rochester, New York, 14623-4277, United States
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Benefit Resource social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 16, 2024
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