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5.0 4 Complaints
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Bethlehem Windows Complaints 4

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6:00 pm EDT
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Bethlehem Windows customer service /poor product

We purchased a Great Lakes Bay window from Ron @Bethlehem Windows & had it installed by his son on 8/13/12. 2 days later when it rained the window leaked! I called Ron & he showed up next day @4:30, him & his son& other worker were hammering on window, banging on it, and then cut it to get it to close! I asked why are you doing this he said well I installed a faulty window? Then he left stating it was a warranty issue? what how can that be the window is not even 3 days old! We asked Ron several times to please just replace the whole window since it leaked & caused wood damage & we paid him $3600.00 cash & he refused! he then called me stupid because I told him installing the wrong size window will cause us long term damage due to the vinyl expansion & contraction in the heat & cold, he called me stupid & the conversation ended. Since then the Mfg still has not responded with there home visit& we are still sitting here with a leaky window, every time it rains! &causes more damage! I would not reccommend Bethlehem Windows to my worst enemy! & The fact he doesnt stand behind the product he sells is horrible! Please get other estimates dont USE BETHLEHEM WINDOWS YOU WILL BE SO DISSAPOINTED & RIPPED OFF! Go to someone else in the area Like Kinslows

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7:25 pm EDT
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Bethlehem Windows Business Practices

I thought this type of site was meant for REAL complaints relating to services rendered...not a place for competitors to do their evil biddings...to slander a good company's name therefor affecting their very livlihood. When I came here to look at a few companies, I came across these postings on Bethlehem Windows and found them mildly entertaining at best. This is a contractor I personally know, who has done business for us a number of times and our experience with them couldn't have been any better than what it was! One thing that I noticed about all of the postings is that they were all done on the exact same day...as were their "joinings." If the stories were any more outlandish, I would suggest that the competition go into screenwriting rather than selling windows. I go on these sites to keep myself informed, not to become a part of some personal vendetta. I just couldn't sit by and not speak up after reading such garbage. Hopefully someone who is looking for a reputable contractor does find their way to this site and happens upon my comment and it is helpful. They were all that I had expected, been promised and more. Every sentence in every story posted here is an absolute LIE! Buyer beware is right, but you don't have to beware of Bethlehem Windows. Thank you for reading this and I hope you all have a blessed day :)

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2:50 pm EDT
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Bethlehem Windows No Service

Four Years ago we purchased 13 Cavco windows from Bethlehem Windows. We got their names from a friend who was happy with their work. The owner showed up to give us a price quote. They were about $100 per window cheaper then the other company we got an estimate from, and since our friend reccomended them we foolishly signed the contract without inspecting the quality or the warranty of the windows. A windows a window right? Boy were we wrong. We started off a bit rough with all their delays and excuses. The guy that showed up to install was a shady character who cursed alot but his work looked acceptable at first glance. Then it rained and 3 of the windows leaked. We called and called but two weeks passed before they could get back to us. We only live about 2 miles from their shop/house whatever you call it. They did some caulking and left us a bill for three hours of labor at $75 per hour. Not wanting to make waves we paid it. Then a black mold started to appear around the bottom corners of five of the windows inside the house. We called and left messages. Nobody called us back. Today two of the windows have broken locks. Three of them wont stay closed. One has a discoloration inside the glass panes. We showed up at their shop/house to demand service, but all he did was point to the warranty and said "Your warranty is with the manufacturer. All we can do is sell you a new window" Needless to say we feel ripped off. Let the buyer beware of this company and its poor service.

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RagingCowgirl
Macungie, US
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Oct 11, 2010 4:36 pm EDT

They did the same thing to my parents. Raked them over the coals. My parents said they going to call the BBB on them and this guy screamed at them threatening to put a lean on their house whatever that means and take a window out of the house leaving a hole if they didn't pay the final balance. The work was sloppy and the screens were missing. They didn't care. They just like to bully older people with their scare tactics

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Rogerdodger1971
Bethlehem, US
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Oct 11, 2010 4:11 pm EDT

Its about time somebody spoke up. We had a simmilar experience with these guys. They came to our house because they did other work in our area. The guy I guesse he was the owner or something was puffing his chest out saying how he was the largest window dealer in our area. Showed us all these letters from people who were happy with his work. We signed a contract and thats when it all went bad. He sent two guys who looked like they just got out of prison. Their truck looked like something out of Sanfrod and Son. They left nails all over the place, had big gaps everywhere with gobs of caulking. Empty tubes in my flower bed. One of the guys found rotten wood around the window frame and said we had to pay $200 more or he couldn't finish the job. It was a nightmare. All the plastic parts on these cheap windows are broken. They wont stay up. They dont open right. He promised us we would see a big difference in our fuel bills. Yeah we did. THEY WENT UP FROM ALL THE DRAFTS! What a complete waste of money.

Is Bethlehem Windows Legit?

Bethlehem Windows earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Bethlehem Windows stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Bethlehem Windows's reputation as a trustworthy leader in their field. Customers can rely on Bethlehem Windows's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Bethlehem Windows. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Bethlehem Windows resolved 100% of 4 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Bethlehemwindows.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bethlehemwindows.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Bethlehemwindows.com you are considering visiting, which is associated with Bethlehem Windows, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

A trust mark has been identified for a bethlehemwindows.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

Bethlehemwindows.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Bethlehem Windows.

However ComplaintsBoard has detected that:

  • Bethlehemwindows.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bethlehemwindows.com may offer a niche product or service that is only of interest to a smaller audience.
  • Bethlehem Windows protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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2:17 pm EDT
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Bethlehem Windows Sales Practices

These criminals came to my house claiming that other companies had complaints and that they were the best in the valley. I quickly cancelled an agreement with another local company to do with business with these lying cheats. They claimed they were in business for 54 yrs and they always stand behind their warranties, everyone else was bad or going out of business blah blah blah. So then I sign the contract with Bethlehem windows to do 21 double hung windows and a large bay. They demanded 33% down and 33% when they began work, and then the balance on completion. I paid them the first 33% which was $3500 and then I waited. and waited. and WAITED for over 3 MONTHS!. Finally they called and said my windows were in and it was time to deliver them. They "reminded" me to have a check for $3500 more when the windows were delivered. 2 days later they delivered them alright. THEY DROPPED THEM OFF ON MY FRONT LAWN! IT WAS RAINING! My wife and I are elderly so when the man kncoked on the door asking for the check my wife just handed it over to them. He simply drove away. We called 3 times a day every day for 2 more weeks until some fat heavily tatooed man with a nasty beard and long hair and nice boy who didn't speak any english showed up to install our windows. THEY DIDNT EVEN HAVE TOOLS! The truck they were driving had some other outfits name on the side of it. I thought these guys didn't use subcontractors? another LIE! The job dragged on and on and ON for 3 more weeks! Ugly work. Terrible service. Now we have some kind of fog inside the double panes and the owner apologized and said he has financial trouble and cant get me new windows yet. I should have went with a reputable company like Appleby or Champion. They say you get what you pay for but i didnt get that from these criminals at Bethlehem Windows.

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arealperson
Whitehall, US
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Oct 15, 2010 11:19 am EDT

It is unbelievable to me how just anyone can think up a clever little screen name...hide behind it, portraying to be a customer of Bethlhem Windows when they are infact the "competition" (and I use that term loosely), having the audacity and quite obviously an over active imagination to come up with such an outlandishly fabricated STORY! Because just by their descriptions, they have no idea of how Bethlehem Windows does business. Other companies have had numerous complaints posted on this site year after year, month after month...and because of this fact, they got the brilliant idea to try and ruin a reputable business by viciously spewing lie after lie. Not one statement on either of these comments was truthful by any means and it just goes to show you what some people will stoop to. Both of these "people" joined the complaint board on the same exact day? Made comments on the same exact day? When in over 40 years of business BW has never had one until now? If these "people" had such a HORRIBLE experience with this company and the work done was just that, why hide behind a fictitious screen name from a city nearby, post the address of the job . I know, if it were me, my money and my home I would have no problem what so ever sharing such information...I would yell it from the rooftops.

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Greatful4Life67
Easton, US
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Oct 11, 2010 2:53 pm EDT

Yeah!. He asked us who we were getting estimates from and told us to look at their complaints here. We trusted these clowns and now we cant get service. We will buy another window but not from them. How terrible are these people? Somebody should do something about them. Call the attourney general and maybe together we can get their business license revoked.

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Overview of Bethlehem Windows complaint handling

Bethlehem Windows reviews first appeared on Complaints Board on Oct 11, 2010. The latest review customer service /poor product was posted on Aug 30, 2012. The latest complaint customer service /poor product was resolved on Aug 30, 2012. Bethlehem Windows has an average consumer rating of 5 stars from 4 reviews. Bethlehem Windows has resolved 4 complaints.
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  1. Bethlehem Windows Contacts

  2. Bethlehem Windows phone numbers
    +1 (610) 866-9500
    +1 (610) 866-9500
    Click up if you have successfully reached Bethlehem Windows by calling +1 (610) 866-9500 phone number 0 0 users reported that they have successfully reached Bethlehem Windows by calling +1 (610) 866-9500 phone number Click down if you have unsuccessfully reached Bethlehem Windows by calling +1 (610) 866-9500 phone number 0 0 users reported that they have UNsuccessfully reached Bethlehem Windows by calling +1 (610) 866-9500 phone number
  3. Bethlehem Windows emails
  4. Bethlehem Windows address
    2124 Stefko Blvd, Bethlehem, Pennsylvania, 18017, United States
  5. Bethlehem Windows social media
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    May 24, 2024
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