BetterBathrooms UK’s earns a 1.0-star rating from 4 reviews, showing that the majority of customers are dissatisfied with their purchases.
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Do not use them
Horrible. So inattentive and careless.
I ordered a bath with a guaranteed delivery for next Thursday and they had to call me and say when exactly they would arrive. No call. No delivery. Contacted their customer service and they said they confused dates and moved my delivery 3 weeks later. They apologized and made everything right or that's at least what I thought. Because nothing was delivered on time.
Now I can't reach them...
they don't deliver
I placed an order 2 months ago and paid $584, they said it will be shipped within 2 weeks, but I haven't received it. Talking to customer service is useless and takes too long. I think I was on hold for an hour and wasn't helped anyway. All I found out was that my order was still under process though it's been 2 months... Stay away from them, order from other stores.
very disappointed
Bought bathroom accessories from this place. They sent me a completely wrong things, so I contacted the company and asked for an exchange. When I tried to call they've always put me on hold and I never spoke to a real live person. BetterBathrooms is not a reputable company. They made a mistake and now they are hiding from me. I understand that I lost my money and I feel very depressed. Now I'm stuck with some merchandise which I really don't need. Stuff is nice, quality is great, but I don't need these things! I'm extremely disappointed.
Is BetterBathrooms UK Legit?
BetterBathrooms UK earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for BetterBathrooms UK. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Betterbathrooms.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Betterbathrooms.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Betterbathrooms.com you are considering visiting, which is associated with BetterBathrooms UK, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
BetterBathrooms UK as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for BetterBathrooms UK have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
The BetterBathrooms UK website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.
BetterBathrooms UK website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
false ad
Orderd a bathroom suit off betterbathrooms.com. On their web site it stated 3-5 working days for delivery we needed this suit asap, hence the reason I orderd it. Over a week and half later it arrived (Well late). Defected items. Been waiting for replacements over a week now. Wouldnt touch this company with a bargepole. Tell lies bad communication false advertisingand dont return calls when promised to do so.
ORDERED A TOILET ONLINE NEEDED ASAP, ARRIVED AFTER 4 DAYS. PLUMMER FITTED IT WATER WAS LEAKING FROM THE TANK, THE TANK HAD HAIR LINE CRACKS, RANG THEM UP, THEY ARRANGED TO COLLECT THE TOILET AND SAID IT WOULD BE TESTED BY THE TECHNICAL DEPT, IF FAULTY THE MONEY WOULD BE RETURNED IF NOT FAULTY THEN I WOULD HAVE TO PAY FOR POSTAGE TO HAVE THE TOILET BACK.
THE TOILET WAS COLLECTED AFTER 5 DAYS .THEY AGREED TOILET WAS FAULTY. BEEN RINGING THEM SINCE, DIFFERENT STORIES FROM THEM, NO MONEY RETURNED YET. THE PHONES ARE SO BUSY EACH TIME THE WAITING TIME IS 20MINS - 30MINS.
I AM VERY ANNOYED AND WOULD NOT RECOMMEND THIS COMPANY TO ANY ONE. WAISTED MY TIME AND GAVE ME HEADACHE. IM STILL WAITING FOR A REFUND. EVERY TIME IM RINGING COSTING ME £2-3.I WILL NEVER ORDERED IN MY LIFE, WE WERE THINKING TO ORDER A NEW WHIRLPOOL SHOWER FORGET IT WE MADE OUR MIND.BE CARE FULL
BetterBathrooms UK Reviews 0
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Overview of BetterBathrooms UK complaint handling
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BetterBathrooms UK Contacts
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BetterBathrooms UK phone numbers+44 33 3777 4777+44 33 3777 4777Click up if you have successfully reached BetterBathrooms UK by calling +44 33 3777 4777 phone number 0 0 users reported that they have successfully reached BetterBathrooms UK by calling +44 33 3777 4777 phone number Click down if you have unsuccessfully reached BetterBathrooms UK by calling +44 33 3777 4777 phone number 0 0 users reported that they have UNsuccessfully reached BetterBathrooms UK by calling +44 33 3777 4777 phone numberSales / Product Enquiries+44 19 2554 4861+44 19 2554 4861Click up if you have successfully reached BetterBathrooms UK by calling +44 19 2554 4861 phone number 0 0 users reported that they have successfully reached BetterBathrooms UK by calling +44 19 2554 4861 phone number Click down if you have unsuccessfully reached BetterBathrooms UK by calling +44 19 2554 4861 phone number 0 0 users reported that they have UNsuccessfully reached BetterBathrooms UK by calling +44 19 2554 4861 phone numberCustomer Services+44 19 2550 6008+44 19 2550 6008Click up if you have successfully reached BetterBathrooms UK by calling +44 19 2550 6008 phone number 0 0 users reported that they have successfully reached BetterBathrooms UK by calling +44 19 2550 6008 phone number Click down if you have unsuccessfully reached BetterBathrooms UK by calling +44 19 2550 6008 phone number 0 0 users reported that they have UNsuccessfully reached BetterBathrooms UK by calling +44 19 2550 6008 phone numberTrade Scheme
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BetterBathrooms UK emailscustomerservices@betterbathrooms.com100%Confidence score: 100%Supportproductquestion@betterbathrooms.com99%Confidence score: 99%supportsales@betterbathrooms.com98%Confidence score: 98%sales
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BetterBathrooms UK addressHorizon Park, Greenfold Way, Leigh, Wigan, England, Greater Manchester, WN73XJ, United Kingdom
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BetterBathrooms UK social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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