AuthenticSoccer’s earns a 2.7-star rating from 6 reviews, showing that the majority of soccer enthusiasts are somewhat satisfied with their gear and apparel.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Unbeatable Prices and Quality Gear: My AuthenticSoccer Review
I couldn't believe how fast I got my gear. The quality is amazing too. I've been playing soccer for years and I've never had such comfortable cleats. They fit like a glove and the grip is perfect. I also got a new jersey and it looks great. The colors are vibrant and the material is breathable. I wore it to my last game and got so many compliments. I'll definitely be ordering from AuthenticSoccer again. They have a huge selection of gear and the prices are unbeatable. Plus, their customer service is fantastic. I had a question about sizing and they got back to me right away. Overall, I'm really impressed with this company. If you're a soccer player or fan, you need to check them out.
Impressive Custom Soccer Gear and Customer Service from AuthenticSoccer
I gotta say, I was pretty impressed with AuthenticSoccer. I needed to order a bunch of balls for my team in Virginia, and I wanted them customized with our club logo and player numbers. I was a little nervous about how it would turn out, but they really came through for me.
First off, the balls looked awesome. The logo was crisp and clear, and the numbers were perfectly placed. I was really happy with how they turned out. And they were delivered right on time, just like they promised. That was a big relief, because I was worried about getting them in time for our first game.
But what really stood out to me was the customer service. I talked to a couple of different people on the phone, and they were all super helpful and friendly. They answered all my questions and made sure I was getting exactly what I wanted. And they followed up with me via email to make sure everything was going smoothly.
All in all, I'm really happy with my experience with AuthenticSoccer. They did a great job with my order, and I felt like they really cared about making sure I was satisfied. I'd definitely recommend them to anyone looking for custom soccer gear.
AuthenticSoccer Review: Inventory Issues and Delays in Order Fulfillment
So, I bought three jerseys from AuthenticSoccer and it was a bit of a hassle. I ordered them two weeks apart and every time they told me that they didn't have the jerseys in stock even though their website said they did. They did give me my money back each time, but it makes me wonder if they're just trying to get people to come to their website with the low prices. I hope they get their inventory sorted out soon.
Disappointing Experience with AuthenticSoccer.com: Poor Customer Service and Failed Delivery
I had a really bad experience with AuthenticSoccer.com. I ordered a custom ball for my 11-year-old son on December 1st, but I didn't hear anything from Striker Soccer Supply about the status of my order. I was really worried that my son wouldn't get his gift in time for Christmas. So, I called them today to get an update, and they told me that they forgot to charge me for the customization, so they just decided not to do anything at all. Can you believe that? The ball is just sitting at their warehouse, and they didn't even bother to let me know what was going on.
I'm really disappointed with AuthenticSoccer.com. They don't seem to care about their customers at all. They don't have any customer service skills, and they don't seem to understand the importance of taking care of their customers. They ruined my son's Christmas gift, and they didn't even apologize for it.
I think it's really important for companies to treat their customers with respect and kindness. AuthenticSoccer.com failed to do that, and I won't be ordering from them again. I hope that they can learn from their mistakes and improve their customer service in the future. But for now, I would recommend that you stay away from them. There are plenty of other companies out there that will treat you better and give you the service that you deserve.
Authentic Soccer Review: Slow Shipping and Poor Customer Service
I gotta say, I had a bit of a rough time with Authentic Soccer. Now, I ain't one to complain, but I think y'all should know what you're getting into when you order from them. I wanted to get a mini soccer ball for my godson, and I paid extra for two-day delivery. But lemme tell ya, it took a whole week and two days for that ball to show up. I was starting to think it was lost in the mail or something.
Finally, I got an email from UPS saying my ball would arrive the next day. I was relieved, but also pretty ticked off that I paid extra for nothing. So I emailed Authentic Soccer's customer service to ask for a refund on the shipping cost. And you know what they told me? They said that customization takes 3-4 days, and that's why it took so long. But here's the thing - their website doesn't tell you that anywhere when you're placing your order. So how was I supposed to know?
Anyway, they said they could only refund me the 9.99 I paid for customization, even though the shipping cost me 30.70. I was pretty frustrated, to say the least. So if you're in a hurry to get your stuff, I wouldn't bother paying extra for shipping from Authentic Soccer. Their products might be good, but their customer service needs some serious work.
AuthenticSoccer Complaints 1
Wrong jersey and no idea where the second item is
I ordered baseball and jersey from the website www.authenticsoccer.com, but the website turned to be dishonest. I placed the order and they charged me for it within couple of minutes. After that they charged for delivery, but I waited 3 weeks and got only wrong jersey. The design and size was completely wrong .I have no idea how they could mix the orders. I sent emails, but no response. These people are scammers and liars, who take money and provide only wrong orders and no support. Please post your comments about this company.
Is AuthenticSoccer Legit?
AuthenticSoccer earns a trustworthiness rating of 1%
Stay away! We strongly recommend avoiding AuthenticSoccer.
Exercise caution when using authenticsoccer.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for AuthenticSoccer. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- AuthenticSoccer has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
- The age of AuthenticSoccer's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
- Authenticsoccer.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Authenticsoccer.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
About AuthenticSoccer
The website is easy to navigate, with a user-friendly interface that allows customers to search for products by brand, category, or price range. The product descriptions are detailed and informative, providing customers with all the information they need to make an informed purchase.
AuthenticSoccer offers a wide range of soccer equipment, including soccer balls, goalkeeper gloves, shin guards, and training equipment. The website also offers a wide range of soccer apparel, including jerseys, shorts, socks, and jackets. Customers can find products for men, women, and children, making it a great place to shop for the whole family.
One of the standout features of AuthenticSoccer is its commitment to customer service. The website offers a 30-day return policy, free shipping on orders over $99, and a price match guarantee. The customer service team is knowledgeable and responsive, providing customers with the support they need to make the most of their shopping experience.
Overall, AuthenticSoccer is a reliable and trustworthy online retailer that offers a wide range of high-quality soccer products at competitive prices. With its commitment to customer service and its extensive selection of products, it is a great choice for anyone looking to buy soccer equipment, apparel, or accessories.
Overview of AuthenticSoccer complaint handling
-
AuthenticSoccer Contacts
-
AuthenticSoccer phone numbers+1 (888) 335-4625+1 (888) 335-4625Click up if you have successfully reached AuthenticSoccer by calling +1 (888) 335-4625 phone number 0 0 users reported that they have successfully reached AuthenticSoccer by calling +1 (888) 335-4625 phone number Click down if you have unsuccessfully reached AuthenticSoccer by calling +1 (888) 335-4625 phone number 0 0 users reported that they have UNsuccessfully reached AuthenticSoccer by calling +1 (888) 335-4625 phone number+1 (561) 296-4625+1 (561) 296-4625Click up if you have successfully reached AuthenticSoccer by calling +1 (561) 296-4625 phone number 0 0 users reported that they have successfully reached AuthenticSoccer by calling +1 (561) 296-4625 phone number Click down if you have unsuccessfully reached AuthenticSoccer by calling +1 (561) 296-4625 phone number 0 0 users reported that they have UNsuccessfully reached AuthenticSoccer by calling +1 (561) 296-4625 phone number
-
AuthenticSoccer emailscustomerservice@authenticsoccer.com79%Confidence score: 79%Supportinfo@authenticsoccer.com79%Confidence score: 79%Supportart@authenticsoccer.com79%Confidence score: 79%
-
AuthenticSoccer address1948 Military Trail, West Palm Beach, Florida, 33409, United States
-
AuthenticSoccer social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!